Excellent breakfast spread. Value for money. Good location if you want to be near the bar and pub street of Phuket - a little walk from the beach but not too long. better for couples - all ages, or single than family. as a lot of Nightlife right near the hotel can make it noisy and not for kids. The wing we stayed in was listed as beachside. You cannot see the beach at all. and so thats a mis nomer. Its attached to a mall and right next to bangla street which is the epi center for Phuket Pubs and Discos.
Location, rooms', pool The room planning for washing with towels in the other room.That part should be redesign including light and mirror
nice hotel close to a nicemall. perfect for sight seing tourist
Nice hotel. Good location next to shopping mall and easy walking distance to the bars and beach.
Its location away from the busy life style of Patong Beach and still in close proximity of everything. Pool service staff needs to understand the english language better especially Millennium being a high rated hotel. On a daily basis incorrect orders were being served and repeatedly we had to clarify simple orders of food and/or drinks. In the room better lights for shaving would be nice but the room looks great though.
The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!) The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.
Everything was nice.
The staff were fery friendly and helpful. They did their best to help with an issue. I did not like the shower area as water was all gathering on the other side of the drain and wouldn't go to the sewage, which made it difficult for us to leave and enter the area. Another issue is the presence of mosquitoes all over the place. The room was rather gloomy I didn't like the design,
location cleanse price rooms breakfast great pool good and simple hotel small room not fancy
We were in Phuket for 3 days - spent 2 at one hotel and 1 at Sleep With Me. We ended up leaving the first hotel because this hotel is right by Bangla Road and all the other cool places and we were so happy with our decision! The decor is cool, the rooftop pool has a nice bar/ restaurant next to it so that was nice.. and the staff was SUPER nice! However, the hotel is starting to look a bit old - it was raining and there was a huge puddle/ leak by the elevators and we saw two cockroaches.
Room was pretty clean. Showers were ok. This place is a rip off! They're Still in the middle of construction. There is no facilities. it doesn't say on the website that there is no facilities yet. The pool is not ready. There is no bar. Half of the hotel is still not built. All you get is a room. That's it! And Please be careful with your money! They charged me 216 us$ for a overseas phone call that lasted 25 minutes. When I asked the staff why it's so expensive they were really rude. So even if you get a good price for the room they'll find another way to rip you off. If you lose a umbrella they'll fine you top dollars!
hotel is only 1 year old They are sill in the middle of construction, and it doesn't say on the web site there is no half of facilities but they still charge for all.The pool is not ready, fittnis is is no ready, restaurant and bar is not ready another part of hotel is no ready. All you get is room for what you pay full rate for 4 star hotel and you are getting facilities for 3 star hotel. Only what is good about this hotel is because is only 1 year old and location what is no so important when you are on holiday and you are no harry nowhere. Don't west your money and if you got time you can check few web site and find much better hotel where they are not rip off gests My room was paid in full from hotel.com and kayak to hotel but on my arrival in hotel they ask for my credit cart and told me they are doing for security reason. I am back home already 2 days and on my credit card is still writing pending $105,50 but for what? Sorry this is no way to pick customer.I am trevelling a lot with my husband and my family as well but for sure I am no coming to this hotel again. By the way Phuket is our favourite destination and we are going two times every year.
The room was clean and spacious and the facility seems higher in quality than the price would indicated The staff seems untrustworthy. You have to put down a 2000 Baht (or 100 dollar) cash deposit when you check in. When I was checking out, the staff claimed that I had not put down a cash deposit and that I had used a credit card. When I showed them my receipt for the deposit, they magically "found" the record of my deposit and gave me my money back. There's also a tour/travel coordinator who has a desk next to reception. When I asked to book a taxi to the airport, I was told that the rate was 1,000 baht (the going rate everywhere else is about 800 baht), and when I started laughing, the guy said that he would give me a special rate of 800 baht. The level of deception and trying to take advantage of guests seems to know no bounds at this hotel.
In-room facilities are great with many nice touches like, internet TV, Pay Per View TV, cosy bed, nice bath tub!
It was a fresh and new built hotel in the heart of Patong. Nice staff, good location, fresh.
Very nice hotel
Friendly stuff, pool
it was modern and close to the night live it was still new and well looked after, modern and really neat
really amazing - lovely hotel, great staff, really lived up to expectations and very convenient to the beach, shops, pubs etc
The location is excellent. The pool access rooms which are a few meters from the beach are also excellent. Its a bit expensive.
The room was good and spacy with a modern good layout. Same with furniture which was good. Based on the internet presentation, I expected to see the sea from the private pool! But no, that was covered with plants. You need to be an engineer to operate the lighting etc. They should focus more on guest service than just putting you in the room and then focus on the 12pm time when you have to leave. Based on internet presentation, you at least assume a TV of 42 inches! This is NOT the...
nI choose room with privet pool,its amazing and the hotel located in the patong shop area Nothing
Easy accessibility 1.There are some things that need to be clarified for exp: I have request one of the hotel services to collect all the hotel dishes /cups as I don’t use them and after I did check out It turn to be that I was charged on my hotel bill and I have to go back and explain.
In general it was very nice hotel Bathroom without locks
The staff were extremely friendly and the accommodation was fabulous, extremely luxurious with stunning contemporary design. A room with private access to the pool was sensational!
The staff were friendly. Check in and check out was very easy. Centrally located and also right on the beach.Breakfasts were very good. I even had the General Manager come and ask if I was enjoying my stay , thats a first.
The location, the facilities and the staff.
Private Swiming pool Air conditioning is very strong and direct on the bed
Its location to the beach, cleanliness of all areas, friendly staff, reasonable Restaurant pricing.
Location, Pool, Price Staff need more knowledge and training about their jobs...most can't speak any English at all. We were put up in the main wing,which has very old rooms. The newer wing is better, but quite noisy as it overlooks the pool and karoke bar
I checked out next day early morning as I didnt like the room at all .
the location of the hotel makes it so good and the hotel has three or four gates each gate takes you to different streets. the cleaning staff of the hotel they do some mistakes like what they did to and to my friends by taking the towels and not return it back so when you make check out they will consider it as missing item so you must pay for it.
Short distance to the beaches, shopping, restaurants and pubs etc.Lobby is very spacious & comfortable to relax & the air-conditioning is very cooling. Free Internet usage provided in every rooms except using hotel computers at the Lobby. Also, the rate charge of 90Bahts is too exorbitant compare to other hotels. Now, most hotels provide free internet usage during our stay at the hotel.Children below 12 yrs. old should not charge for buffet breakfast.
Location Was made to pay upfront and given an inferiorer room to whAt was booked.was eventually changed rooms after much hassle with the manager
In room menu list write down mineral water is free but got charges, cause in room menu list write down free item and reception menu list free item is difference. If can pls update the menu list.
Close to Bangla road and nightlife.Plenty of resturants,bars and nightclubs close by and easy walking distance to markets and shops
Hotel staff....rude..no politeness at all...
Thanks for having the comforts of home. I felt relaxed and welcomed at Patong Resort. I felt safe and I appreciate your reasonable price for the such a lovely hotel. Swimming in your outdoor pool was a favorite! Poor wifi in my room, but I was in Patong for fun... not for the wifi.
Great location, it is hard to find a hotel like this n Patong beach. The bed wasn't very comfortable
Pool area The bed was very hard and walls in the room need some paint touch ups- dirty. Rooms were a tad run down.
The hotel was fantastic. First of all its location was perfect. It is the closest hotel to shopping center, bars, restaurants..etc with being right on the beach (you dont need to rent a sunbed). Bungalows were very large, clean and comfortable. Inside the hotel, it was so quiet and peaceful despite the noise of the city. Staff can speak English but it is really difficult to understand them. Although the spa was 4 times expensive than the ones in the city center, it was very impressive and it really counts (I've tried both). Breakfast was quite good. I think it is one of the best places to stay in Patong Beach Rooms need a little renovation. Especially towels and taps
the selections of food at Sala Bua and the swimming pool that facing the phatong beach.2 cafes available on the left and right side of the pool too. the kids pool too small .
Beautiful tropical property literally right on the beach. Amazing breakfast buffet every morning.
Different atmosphere offered by Cabana room style.
free internet and staff smelly rooms through mould or dampness. dark rooms.
Very good resort
Breakfast, pool, location, grounds No gym, room is dark, street noise, mosquitoes
The staff, the room, the location.
Friendliness & helpfulness of the staff.
The beach was very nice but I did not like the town and we had incredibly bad weather and so didn't make any tours. I normally prefer a more secluded beach or cultural location but was meeting family. The hotel was excellent. Hotel excellent
The Hotel is very near to Shopping mall, which is good and easy to find variety of foods. And also, near to the beach. Room is clean, modern design, and quite big.
This hotel was great. Very nice staff, the room we stayed at was excellent and as described. Hotel is located in the middle of Bangla Road, so you have access to almost everything there. They live up to 5 stars.
bangala rood ful of gorls absolute no good
all suites,good Hotel staff and Jacuzzi bath crock I haven't thought
Great Location. The rooms are very tastefully done.Very comfortable stay.
I only like the layout of the room except for the jacuzzi.our room was on the 2nd floor overlooking the busy street of patong.no privacy n felt unsecured if we swim in the jacuzzi. The breakfast was not value for money does not taste good the food serve are cold
buffett breakdast, yellow towels, proximity to patong beach. gym, T.V reception was very poor for that standard of hotel.
This is the second time I have stayed a Banthai Beach Resort and love everything about this hotel. The staff are exceptional as is the presentation and ambience. Can thoroughly recommend it.
the facilities and the location of the hotel is great! i think the service is quite poor, a lot to be improved.
The convenience to the beach, shops and night spots . It could be quite noisy late at night - the staff did not have sufficient understanding of English which became a little frustrating at times, but they were always friendly.
Limited room service menu. misleading hotel description- spa is actually not part of the hotel. Having to go out for meals
loved the pool and breakfast bar
The rooms were beautiful, the pool bar staff fantastic and the spa facilities excellent
Great location right in the mix of things, clean modern rooms, helpful staff & great cocktails from the poolbar!!
The breakfast was the best, so many fresh juces, good location just on the beach
Staff and location were excellent. Rooms and facilities were clean and well presented
staff were fantastic room was amazing a great location close to everything. no complaints an absolute gem!
the location and the staff never
Nothing!! Don´t even think to stay here!!!! The employes are really really rude!! The breakfast is very bad and the food is not fresh!! The rooms are not very clean and not as we see in the pics!! And on top of all we were asked to pay for a sheet!! Because there was a small stain due to a balm I used because of a mosquito bite!! And the location is really awfull... The hotel is surrounded by a really really dirty and smelly area and the beach is 15 minute walking! It literally ruined one day of our vacations because obviously we checked out immediatly and had to look up for another hotel!
The rooms very clean and nice, one key control everything, close to the center, nice smell and view to the swimming pool, smile everywhere in the hotel :) The rooms not isolated well, so you can hear your neighbors, no gym and facilities
The hotel is a great value for money. Clean and have good service and average breakfast. Rooms are clean with nice design and the staff are helpfull. The hotel is 15 minutes far from the beach and the main road. The access to the hotel is not comfortable and its a bit hidden and not close.
if you really want to stay on the Patong beach - the location is grait We booked 3 nights at "a standart double room" - it was not what we were expecting. The room might be ok for younger backpackers - very small, very basic and general facilities are very lacking - more a guesthouse than a hotel. Bathroom more standard thai wet room. No breakfast option included and hotel's restaurant starts at 8.00 - even no coffee if you have your tour at 8
The hotel staff provides extra service to help me mail my parcel and my friend received it promptly. thumbs up!
Room was clean and comfortable would stay again great location
staff,service/facilities and location.
Staff were friendly and eager to assist. Good location to beach and Bangla Road. Free internet. No lift. No non-smoking floor. No safe deposit box in room.
How well the place is being run, probably the best value for money hotel I have ever stayed Not much
The food! Breakfast is great! Good Location too! Simple, nice, clean & comfortable room. Very homely feel. Location is good, near the beach, shopping area, night life. Services varies especially when the Boss is around. Met one rude receptionist on one of the night when we request for kettle to boil some hot water,she seems irritated but she is extremely friendly to caucasian. Other than that, everything is fine. The rest of the staffs are very friendly. They should have more asian tv channels thus can attract more asian people to stay there. From what I see, 95% staying there are caucasian. I think we are the only asian couple there druing our stay.
Location and excellent staff.
Helpfull staff, best location in the centre of patong beach,2minutes to the beach and jungcleyon shopping centre is outside ur door. And the price is excelent! I got free upgrade! And 1 nite extrabed free of charge. So nice for budget traveller!! Everything is just good! no complaint
staff and owner were very friendly and helpful , food was very good ,.location for shopping and night life , 5 min. to beach great for short or long stay . one minor thing the housekeeping need to keep floors clear of linen and towels ,need trolleys may be.