The design of the hotel was a medieval age design and was so nice. The room was clean. The staff was not good at english but they were kind and helpful. The location is in the middle of the train station and Pisa tower. You can walk anywhere in Pisa. The bathroom was very small but it was clean.
It was very clean and I found the staff multilingual, very friendly and helpful. The heating did not work, so they gave me another room, which was fine.
Lovely comfortable large rooms with antique furniture. Great location - in the centre of everything and right on one of the busiest shopping streets. As the hotel is located on a main shopping street - the noise of an evening / night can keep you awake at night if you have a room which looks directly onto the street.
The hotel is very new and nicely designed. Very clean and nice room, comfortable bed. Extremely helpful and friendly staff, very welcoming and just the sweet people.
This B&B has really nice design (interior design and furniture), and the owners are really nice, helpful and friendly. Federico gave me a lift to go and pick up the rental car. The breakfast was great. The location is outside Pisa, but fine with a car. The room was luxurious and had nice touches like chocolates, chilled water, and bath robes. We made a silly mistake with the PIN number for the door. This was totally our fault, and it was after midnight, but when I tried calling the different telephone numbers there was no answer, and it took a lot of time, knocking and ringing, before we woke someone up to help us. We really wondered what we could do as we were locked out. So it might be difficult to contact somebody if you had a problem. As I said it was our fault entirely, but it's the kind of problem you would have at a B&B and not at a hotel. Perhaps they should display a phone number at the gate and by the door, in case of problems. With regard to the room, there was no window you could open (it was locked) - I like to be able to get some fresh air if I want!
I liked the welcoming atmosphere, the design of the hotel, the home made cake and coffee for breakfast. The host of the hotel was very helpful and kind every time - there was no request he could not solve!
Great B&B/Hotel. Good location between Pisa center and Livorno (Ferry to Corsica).
We loved the space of the apartment suite for our family, and the sleek modern design with attention to comfort aswell. We struggled to find it in the dark without sat-nav
We left the B&B and refused to stay. The smoke when you walked into the lobby was overwhelming. We asked to see our room because we told them that smoke really bothers us and they said customers can't smoke in their rooms. Then why can't we see it? None of the staff could answer; they just speaking in Italian to each other. Finally they called a lady from the Hotel Leonardo in Pisa and she gave us a smoke free room in Pisa for the same price. Never, never recommend this B&B
The landlady was extremely friendly and helpful, and the room clean and very stylish. I would highly recommend this for anyone staying for a few days in Pisa looking for a small, family-run place to stay.
Gaia and family and extrordinary. The building was clean and well kept. Close to tower etc. Great friendly dog! Only bummer was the loud road noise due to location, and then no breakfast provided, but we loved the place and people. Just take your ear plugs and some coffee to prepare yourself in the nice clean kitchen!!!
Hyggeligt hotel med romantisk atmosfære. Vi følte os meget velkomne - værterne er imødekomne og hjælpsomme. Værelserne er pæne, rene og meget indbydende. Spisesalen er helt speciel og skal opleves. Vi nød også den dejlige lille have om aftenen. Hotellet ligger centralt, hvis man er til fods.
Rolige omgivelser, smagsfuldt indrettet, god beliggenhed iforhold til centrum.
Et dejligt sted med god komfort yndige værelser nydeligt badeværelse charmerende have. Kunne ikke finde bedre sted i Pisa er vi overbeviste om.
Beliggenhed,hyggeligt,roligt,lille sted,flot udsigt, gode spisesteder,rare mennesker, spændende natur,
glimrende og veludrustet værelse, udmærket betjening, roligt hus med god stemning og fredelig beliggenhed nej
It's a clean and nice hotel, with wi-fi, very good located. In one of the days we stayed there, we enjoyed a very rich breakfast at a 5 star related hotel. The reception is open only a few hours a day.
The room was lovely and the staff were extremely helpful and welcoming. It is a small hotel so doesn't have a 24hr reception but in return gives a family type welcome. The restaurant was very good too and the staff there were also lovely.
The hotel was easy to find and the room comfortable, clean, very attractively furnished and decorated with excellent bathroom/shower. Lovely. There is no one available at the reception desk in the morning. Although possibly an unfortunate but "one off" problem, the one member of staff who serves breakfast was late to work so breakfast was not available until well after the published time.The taxi requested the night before was not called until after the time it was expected to arrive. These things made the morning time before an air flight rather tense due to lack of time.
Location - very close to major sights. Small and intimate hotel
The bathroom was excellent - always a big plus. The location is right in the middle of Pisa - five minutes from the main shopping/restaurant area and the tower/duomo. The bed was a bit hard, but the room was beautifully decorated and came with a plug-in mosquito killer. The series of automatic doors can make it feel like a James Bond set! Arriving after 9pm, you have to check in at their sister hotel a ten minute walk away - a difficult task in car-hostile Pisa and something that makes it all quite complicated, especially if you don't have a detailed street map of the city. They're all very friendly when you get there, though.
Our stay at the hotel was wonderful. Fab location, lovely breakfast,lovely room.
All the staff were very friendly and helpful. Lovely room. Great location.
breakfast room was very cold
in the centre of the old town of Pisa and a car was not needed. Directions to the hotel were confusing
I chose this hotel based on its advertisement and charm. Unfortunately I was deceived. There is no home made breakfast or cappuccino as listed and the owner/ manager is never around. When I asked the help that offered only cornflakes is this a regular problem she said yes. Every week she has customers upset with what is advertised and what is provided. I emailed the owner/manager to address my concerns and got zero response (sent over a month ago). Other concerns: broken leaky shower, 1 floor towel for 2 people to use as a bath towel. Broken traps in the bedroom that you will find as you stay. Laundry of the hotel hanging outside your door. Poor décor, freezing temperature setting and absence of the management to raise any concerns. More than anything I am disappointed because of how great the advertisement sounded and the lack of care the owner has for her patrons.