hotel is clean and in good area for going about gdansk with plenty to do
The reception staff were courteous and friendly, they spoke good English On several occaisions there was a bad smell from the toilet and sink.
good breakfast, kind staff, good location,clean, good rooms, cheap nothing
Clean, room, location The cost of the reservation differed from the amount I have paid.
Proffesionalism of the staff. Design of hotel corridors :)
Best showers ever. Free internet. Comfortable beds. Good bar. Central location. Breakfast good, but little variety:same every day. The reception area is probably the worst design I have ever seen in a hotel. Impossible to sit and relax, not to mention ugly decor. Bedroom seating very uncomfortable.
Please write at least 15 words The food was poor quality via room service
Breakfast price was somewhat on the expensive side
It was very confortable and staff was very pleasent.
Good location, nice rooms, helpful staff. Renovation work, nothing was said before we booked. Bar was gone on our 2nd day!!!
This hotel had a relaxing atmosphere, which is what you actually need after a busy day at work. Almost everything was according to what you can expect from a brand new Hilton hotel. The breakfast can be improved.
We had very clean and comfortable room. Breakfast was versatile and very tasty. Staff was gentile and ready to help in any kind of things.
Very clean and comfortable. Definitely recommended. The breakfast was a little short.
cleaness,comfort,pleasent environment, good location, design should be one person who is mmore informed about eventual problems considering interenet conections
Large comfortable room with good facilities. Very young staff not up to 5* service levels
Location, Location, Location Needed larger mirror to assist women in checking their clothing
The hotel was ideally situated, small but with very friendly,helpful staff.
Friendly and helpful reception, good breakfast buffet and nice overall atmosphere. At the time some rooms were unavailable because the electric keys malfunctioned. My co-workers were relocated to a neigboring hotel. The street is not very safe after dark. Take a taxi and don't walk the last 200 meters.
New and clean hotel with an excellent situation. Very friendly and helpful staff. A mirror also in the room, now the only mirror was in the bathtub.
The warm and genuine welcome from the Manager. The location was excellent as was the breakfast. The room well designed, compact but most acceptable. The absence of a lift meant guests on the 3rd floor (as we were) needed to have a stong pair of legs and lungs.
Sentral due to the old town. Everything was new and clean. Modern. Nothing
there was no air conditioning and in a 4 star hotel this is not acceptable
Central Location MAybe too small, construction next door
Good location. Personal service. Free wireless internet. Uncomfortable, small room. No chair with back. Noisy, lots of noise from outside, all hours of day and night.
The specially designed rooms are excellent. Breakfast was up to the standard with wide variety. Service is the best as the girls will try their best to make us feel at home. They should provide a international plugs for tourist use.
Alle medarbejdere yder en meget fin service. Der er rent og pænt alle vegne. Hotellet ligger meget centralt i Gdansk. Faktisk ikke.
central beliggenhed i en rolig område tæt ved parkering god morgenmad nej
Highly comfortable, centraly located, excellent view on the central fairy tale-like square, a lot of pleasant touches on the interior and furniture. Friendly and helpful personnel, great breakfast. Very good value for money. Disliked nothing. Liked everything.
Spacious room, good breakfast, excellent location, friendly and helpful staff No air conditioning in bedroom
it was a beautifully designed and furnished accomodation, with very friendly staff and good food. Perfect location in centre of Gdansk.
Location could not have been better, right on the main sqaure. The rooms were lovely, really big and really well decorated. Restaurant downstairs had good apple pie! A bit noisy from the corridor but not enough to keep us awake. Breakfast was cold but we were late...
Starting with the exquisite location the reception staff were very friendly, courteous and efficient. The room was really beautiful. I travel 150 days a year and really appreciate finding a gem like this in a city I imagined to be very industrial. Although the windows were closed there was a lot of late night noise from the street below.
The decor of the bedrooms were especially good and the staff were friendly, efficient and took great trouble to get us adaptor plugs which we had forgotten.They offered us breakfast at 3.30am and we feel the service they gave us surpassed all expectations and we would like our thanks to be passed on to them. We would stay here again it represented wonderful value for money. It was a real gem of a find in the heart of Gdansk.
Location, right in the centre of Old Town, Cleanliness of Hotel, Staff were helpful and their English was second to none, Decor of bedrooms was amazing and most important the price of room per night was great value for money..
The location is excellent (close to all the interesting parts of Gdansk within the city center / and still not noisy). The furniture in the rooms seems fairly new. The rooms are well equipped. We liked the wide variety of the breakfast buffet. The members of staff are friendly. To go into your hotel room you have to go through a nice large room which looks like a bar, but is a restaurant. If coming back to the hotel after 10 p.m.it is nearly impossible to have a drink at the bar. We could understand that they do not want to serve meals after 10, but why should not there be a person who can sell the guests at least a drink or two before midnight. One night they made an exception for us, but not for the next guests who asked.
The location was fantastic,the food really nice and the staff very friendly and eager to help.All in all a very good weekend break and we would recommend the hotel and facilities every time.Well done Holland House.
The room was huge! The decor was extremely well chosen. The finish in the workmanship was just amazing. Well done. The door to the hotel was not separate from the restaurant. There were two doors on each corner of the entrance lobby which was the restaurant... One for the hotel and one for the restaurant. Both opened often but the one for the hotel (why it was there I don't know) didn't have a curtained lobby like the one for the restaurant so a blast of cold air shot straight in. Putting one on both would be the easiest solution. Fantastic location. Stunning little hotel. Food was great too. Fussy eaters shouldn't travel!!!
meget venlig personale især ved receptionen, supergod morgenmad, supergod beligenhed klimaanlæg kunne ikke indstilles til temp over 18 grader og det var for kold om natten
Beliggenheden er dejlig, værelserne er gode, maden i restauranten og baren er god, og især tjenerne er gode. Lidt mere imødekommende receptionspersonale.
Meget fin beliggenhed. Høflig betjening.
i like it because it is quiet area the hotel is inside,u have to write a sign to ur hotel and mount it on the bus stop,so that any body that is coming to ur hotel will not mise the way,cuz i mise the way alots when i was in ur hotel,i even enter taxi while ur hotel is only 5minut work,try to mount ur sign or address in the bus stop
Very kind attitude.
I appreciated the calm and quiet location with very easy access into Gdansk centre. The staff could not do enough to help while at the same time giving us complete privacy and space. Modern and comfortable bedrooms. No complaints. Would return and would recommend all family and friends to this hotel.
I like friendly services. There was a small thing, a bit too less hangers in the closet.
Staff was really nice and polite, it felt they personally took care of you.
Very friendly, flexible, excellent staff. It was a bit cold in the hall where the breakfast was served.
its out of center so was very quiet 30 minits to airport in the morning the room was big and comfteble its a pension not hotel small and quiet with parking
Very friendly, kind, flexible staff. The service we got was excellent. It was a bit cold in the hall where the breakfast was served.
Good value for the money. Fair prices. Friendly staff. A bit of noice from the highway outside.
Easy to reach. Good service. Convenient rooms. The number of people in hotel is small. Everything what is necessary is there and no extra luxury. The breakfast is given at the time you want. No complaints.
At der var så rent og pænt overalt Ikke noget
Dejligt lys indretning, dejlige værelser,super flot og rart badeværelse, pæne gange til værelserne og lækker morgenmad. Vil hellere have bruseniche end stå og bruse oppe i et badekar.
Hotellet er ikke rigtig handikapvenligt. Vi måtte i en suite for at få et toilet af passende størrelse. Det fik vi. God service.Trapper ved receptionen. Der manglede en rampe. Ellers bestemt meget tilfreds.Flot hotel og fin service. Jeg vil kalde hotellet handikapvenligt til lettere handicaps.
The room was very good and the staff were very helpful, understanding a little English.
The Hotel was clean, comfortable, and ideally place for our needs. The staff were excellent. None
The location and price can't be beat. The room was small but stylish and clean. The bathroom was sizable and modern. The included breakfast was in a cute botique restaraunt, rather than stuck in the lobby as happens at other hotels. Very good value for money. There is no elevator -- could be a factor for older guests or guests with more luggage.
The hotel is well designed, and in the center of the city. Excellent localization! Good conditions, well composed breakfast. The lack of the elevator. Some equipment lacks, e.g. the table lamp. The wi-fi was not delivered to the higher levels of the hotel. Misfunctional Sat-TV.
The rooms were new and well furnished. The staff was not very kind.
Beautifully decorated, small and homely. Friendly and informative staff. Good food and value breakfast. Located on one of the main streets for restuarants. Across from the cathedral and next to the police station. Can thoroughly recommend this hotel. There is no lift. We stayed on the second floor so this was not a problem.
Artus is probably the best hotel I've ever stayed at. Great location, nice and friendly staff, good breakfast - and the rooms are wonderful. I'm gonna stay there every time I visit Gdansk. The hotel didn't have maps to give out, and I found that a little odd.
Et pænt stilfuldt hotel med god beliggenhed.. Personalet - især receptionen - var yderst venlige og hjælpsomme.
Ligger i gå-afstand til alt i den gamle bydel. Renoveringen af det gamle pakhus er meget fint gennemført.
centralt beliggendehed, i gå afstand til centrum,god service på hotel,gode værelser,stilheden omkring hotellet bedre parkerings forhold,
Super beliggenhed og hjælpsomt personale
Hotellet har en fantastisk udsigt til den gamle by. Husk at bede om et værelse mod vandet. Morgenmaden er meget, meget ringe i forhold til øvrig standard. De skal hellere undlade morgenmad, hvis de ikke vil lave en større morgenmadsbuffet. Prøv at se på Hotel Hanzas morgenmad i forhold.
The location is great - you are a 2 minute walk away from Old Town Gdansk, but not in it so you don't have to deal with driving around pedestrian-only streets. The room was warm enough, the shower was hot and had good water pressure, and we appreciated that breakfast was included. We arrived in the middle of the night, but someone was available to check us in after we rang the doorbell. The space was a little cramped, so for instance the shower door couldn't open all the way. Hot foods were running out by the time we came down to breakfast at 9:45 and were not replenished. We also had some trouble with the digital lock on the room - we had to wave the card in front of it many times to get it to work properly and open.
Price, location, air conditioning, helpful staff, mini fridge, good shower. Stores right nearby. Duvets. Never gonna get a good night's sleep with a heavy duvet. Wake up sweating. Throw off duvet. Wake up freezing. Put on duvet. Repeat ten times per night.