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the hotel has many ammedities...clsoe to beach and pool and food is good too The hotel is somewhat out dated even though it has gone through some work...bathrooms fro example were updated very nicely
The room facilities were excellent and the balcony provided a superb setting towards the sea and the hills. The food was good and the staff friendly. The location of the hotel was ideal being adjacent to the sea and within walking distance of the town centre.
The food was very good and the hotel was spacious and airy with pleasant gardens The staff were not particularly accommodating, several staff were somewhat aloof and unhelpful at times. Gym equipment was poor.
Hotel staff was very positive and proactive.The breakfast and dinner was of very high quality. Missing internet connection in the rooms. The fitness room was close a joke, and of bad quality and without air condition.
Location. Close to city center. This is good 4 stars hotel. Not 5 stars.
the quality of the hotel is better than all other hotels in marmaris but very far from a 5 star hotals level tha staff behevior and is very bad and unprofessional
The Location was great near the city center, a walk to the citycenter or 2 minutes by bus. 5 star service, it was clean, romantic, good food, there are many things to do there.I advice everyone to go to Marmaris and to the grand azur. especially honeymooners.
Nothing The lady in the front desk is completely unprofessional and she does not care about anything. I asked to use the internet and the printer and she pointed to the "internet point", where the computers and the printer were off and the printer had no paper. When I found some paper, I realized that the printer was not installed. I tried to install it and the lady in the front desk was annoyed that I asked for help again. After half an hour I gave up and I did not print the document I needed. The air-conditioning system was out of order in all the rooms and the room was boiling. If you open the window to get some fresh air, you will have to stay up until the early hours because of the loud music and noise coming from the bar/club below.
All the staff were super nice!!!!!!!!! The spa is amazing and clean. Good professional massage food could be better but it was off season...
I DID 5 days at the sentido orka lotus beach and my bed sheets were never changed,sand all over the room as it was never swept,coffee mugs remain dirty and never washed or replaced,on one occasion the used towels were arranged like it was clean.i visited friends at a 3 star facilities which was a lot cleaner and better cleaning team than at this sentido shit. My wife almost left because of the dirtiness of the room cleaners. Will never recommend this hotel to my worst enemy. Food was in abundance but I could not enjoy my food as a proverb goes (if your room is dirty,your kitchen will neve be cleaner). My advice to kayak is take this hotel off the 5 star category and put it if I want to be nice on the 2 1/2 or 3 stars category. Dirtiness of the room cleaners,I could not walk bare feet in my room as it was very dirty and sandy as it was never swept.if there is no control on the room cleaning,there might never be control on the kitchen too. So let's blame management.