Nothing Value for money
Great location, friendly staff. Over priced wine and meal
Location on the beach. Restaurant bar terrace overlooking the sea. Away from the bustle of the centre of Marmaris. Attitude of some of the hotel staff.
My girlfirend and I decided to stay at marmaris as this was the end destination of our tour in turkey , we liked the idea of relaxing by the beach for a few days before returning home. The hotel compared to the other hotels we saw in Marmaris is a very relaxing and nice hotel in a quiet location of very noisy / party resort. The staff were very friendly and attentive and we had a nice large room with a balcony over looking the sea. The pool is set in a secluded garden at the front of the hotel. We should have without question researched the wider resort as this did not fit the type of break we were after - However as hotel we would no doubt reccomended this to others, as for the money it is good value They display a big projector screen with the football or just general euro pop in the outdoor restaurant. We felt that this did not fit with the boutique image / feel the hotel is trying to create .
Seaside location with outstanding views from sea view rooms. Clean and modern facility. Bar and restaurant staff were good Need to take city bus to go into town area. Found the selection of good restaurants to be lacking nearby the hotel. Front desk staff not as good as bar/food staff.
The staff were extremely helpful and the location on the beach was great.
Even though we arived late the staff were ready to book us ino the rooms and were very helpful.in general the hotel was very nice especially since it was small the staff knew you straight away.the food was excellent and servece very good.the locaton,on the beach with there own sunbeds was very good.i would recommend this hotel very much.the bedrooms were always ckean and well stocked,the a/c was excellent too.i cannot praise this hotel enough,having stayed in marmaris many times in the past 18 months this was the best hotel with out doubt. There was nothing that we did not like
Location of the hotel is perfect. Very close to the centrum but right on the beach with a perfect sea view. The decoration of the lobby and the bar is very attractive.The room was big enough with comfortable beds and the bathroom is decorated in a stylish way.It was very clean also. The pool does not deserve to be called "swimming" pool because it's too small. (Who looks for a swimming pool where the sea is just 5 steps ahead?). Only 2 spaces for parking otherwise you have to park on the narrow street.
the modern room and the magnıfıcent vıew the staff especıally the manager were very welcomıng the locatıon was great too
The manager is very nice indeed, a splendid person. The hotel itself is is very attractive, tremendously clean and well appointed, is very nicely located in a quiet are with everything you need just around the corner. It has the potential to be top of the line. The door to my room was rickety and did not close properly unless locked by key. I was advised not to throw toiletpaper in the toilet, otherwise the toilet might block. My bed was so hard that I had trouble sleeping during the night - which is interesting because I prefer hard mattresses so this one must have been in some extra special category. The booking.com site said there was free internet but the room contained no info on how to obtain access.
the people and the clean rooms. very bright and large rooms none. it was the best
Comfortable room, friendly staff, value for money
Very clean, helpful stafff and good location. excellent value for the money and would stay again and recommend to others.
The rooms are really lovely - spacious with a huge bathroom. The owner is very personable. Location was good - not on the water, but handy enough to walk into the town and along the waterfront. Breakfast was sufficient - with excellent coffee!! Our WiFi worked very well. There is no elevator in this hotel.
The stuff was very friendly, the bathroom had a huge shower and we enjoyed the massive terasse on the rooftop of the hotel.
it's boutique feeling and personal service is a real benefit to the hotel a noisy bar on the corner that continues into the early hours of the morning can be off putting if you are a light sleeper
Warm welcome, clean and big room, Situation near pubs, great for parties but not as good if you are looking for calm and relax holidays
Nice hotel, some character. Close to bus, restaurants, etc. A bar nearby creates an extraordinary noise from about 10.00 pm until 1 am, every night. In the hotel sleepers are interrupted with drum and bass noise. Therefore, I would not recommend this hotel for people who want a quiet spot and a sleep.
The room was spacious enough. Recepsion was really helpful. Special thanks to Ms Ela. The pool was really crowded and by the afternoon it was not that clean. Hamam staff was not helpful at all.
I have been in this hotel 2 times. Since my last visit food a little bit changed but nevertheless it s excellent. Hotel is very very nice. Staff is very friendly and always is ready for help. Rooms are rather big and comfortable. Every night show. Nice animation team. Hotel is really far from sea. You can walk nearly 20-30 mnt or use dolmush
This place caters to sleaze and scumbags. It's "all inclusive" which means you can eat as much of their disgusting food as you can handle, but no bottled water or ice cream, which costs extra. Beware of any hotel that forces you to pay up front. You couldn't pay me to stay in this dump again. I hated just about everything about the hotel. We booked a "triple" room, which is the same sized room as a single or a double. They just charge more for the extra person. I told the hotel that I was unhappy and felt like they booking.com description misrepresented the hotel, and I asked a dozen times for a refund so that I could stay in a respectable place. They refused.
Allways smiling and nice staff personnel. Profesional staff, and quiet place. We enjoyed the hotel alot. We will for sure go back some day.
This hotel was fantastic staff were brilliant hotel was spotless clean N/A
The front desk staff were excellent and very helpful. They had a lovely spa service at very reasonable prices. In general, the service staff (bartenders and wait staff) were very sour and unfriendly. The hotel was somewhat rundown and for the amount of people, the facilities were small and crowded. This hotel caters to young families and is loud and cramped. Not the place to go for a true Turkish experience, as the food seems to cater to the British palate. The liquor on offer is very limited.
All the staff were super nice!!!!!!!!! The spa is amazing and clean. Good professional massage food could be better but it was off season...
Nothing The lady in the front desk is completely unprofessional and she does not care about anything. I asked to use the internet and the printer and she pointed to the "internet point", where the computers and the printer were off and the printer had no paper. When I found some paper, I realized that the printer was not installed. I tried to install it and the lady in the front desk was annoyed that I asked for help again. After half an hour I gave up and I did not print the document I needed. The air-conditioning system was out of order in all the rooms and the room was boiling. If you open the window to get some fresh air, you will have to stay up until the early hours because of the loud music and noise coming from the bar/club below.
Jeg synes det er det bedste hotel ophold jeg har haft ! Fantastisk smilende, imødekommende personale. Vidunderlig overdådig mad.Dejligt hotel. Der spares lige rigeligt på strømregningen, lidt permanent lys ved trapperne og i gangene ville gøre det lidt hyggeligere.
Location. Close to city center. This is good 4 stars hotel. Not 5 stars.
the hotel has many ammedities...clsoe to beach and pool and food is good too The hotel is somewhat out dated even though it has gone through some work...bathrooms fro example were updated very nicely
The Location was great near the city center, a walk to the citycenter or 2 minutes by bus. 5 star service, it was clean, romantic, good food, there are many things to do there.I advice everyone to go to Marmaris and to the grand azur. especially honeymooners.
Hotel staff was very positive and proactive.The breakfast and dinner was of very high quality. Missing internet connection in the rooms. The fitness room was close a joke, and of bad quality and without air condition.
The room facilities were excellent and the balcony provided a superb setting towards the sea and the hills. The food was good and the staff friendly. The location of the hotel was ideal being adjacent to the sea and within walking distance of the town centre.
The food was very good and the hotel was spacious and airy with pleasant gardens The staff were not particularly accommodating, several staff were somewhat aloof and unhelpful at times. Gym equipment was poor.
the quality of the hotel is better than all other hotels in marmaris but very far from a 5 star hotals level tha staff behevior and is very bad and unprofessional
Maid Service good and food Staff attitude, over charging, no facilities available as described.
really best staff - very friendly, good location for people who like active life
The hotel staff is very kind No
Breakfast and dinner are good and enough but not too much to choose. All food is good and enough, quite area, good entartaiment at the hotel.Nice pool and many games all day and night program.They have their own beach and you don't have to pay for the bad and unbrella. The furniture is old as well as the rooms and towels.The rooms are small.Internet wirelless is not availlable in the hotel rooms, only in the lodge.Drinks are very expensive.
Excellent facilities, staff, meals and value.
the food was really good and as much as you can eat. No drinks included so watch what you order at dinner.......even water. I have a huge appetite and even I got enough to eat. I ate 7 deserts with my dinner and no one minded.
Good food, nice hotel No good english speaking personal . no good bus connection to the center. The center is 20 min. Away by foot.
The air condition was not at the right place mounted so the room was always hot, the refrigerator didn't working.
Dınner arounbd the pool
Delicious food, breakfast and dinner around the pool. Location is a weakpoint of the hotel.The center and beach 20, 25min.away walking. Bad minibus connection to the center. In front of the hotel is a noisy working area and there is a lot of traffic all night long. When we came our tv was out of order. Attention When I was booking my stay the location of Farros was market out on the map from booking wrongly. Very near the beach.
The staff was very friendly and pleasant. The rooms are spacious and adequately equiped. We did not have hot water after 8:00 p.m. for the first four days. After several requests the staff came up and 'discovered' that we were right. The promise of 'satellite TV' was not effective. We repeatedly told the staff we could not get good reception we were told that it would be fixed. Finally on the last night of our 13 day stay they got the TV fixed.
Hotel staff They need new friges
I think it was good hotel except for the noise from the other hotel nearby. same as above.
I have no words to explain how wonderful this hotel is!! The STAFF is amazing, perfect!! Their pool,/garden staff....I have never experienced anything like it!! So much joy and very high standard in their service!!! I have been in Marmaris before on a 5 star hotel, I decided to go 1 star down to try to find human tuch in service and atmoshere and I found it!!! We can´t wait to go back !!! Nothing!!! perfect in every way!!!
It was cheap. I booked it for 40 euros on booking.com. There was one staff who was extremely rude. We arrived early at 10am but didn't have a booking yet although we had been in contact via email. The staff said we had to book through Internet if we wanted to get it for 40 euros. Fine. So we went to an Internet cafe to book and went back to the hotel. The staff said he hadn't received any notification yet. Fine. We asked if we could wait by the pool until we could check in but he was hesitant. In the end we left a deposit so that we could sit by the pool. Left a bad taste. This place is full of british citizens. Fine if youvlije that. I thought it was too touristy. I wouldn't come back here or to marmaris.
i enjoyed my stay at the club anastasia very much,and would have no hesitation returning for another break in the near future,i will certainly recommend it to family and friends.
very good, family hotel, great for children no air conditioning in the main bedroom
The apartment was very very clean. The staff were mostly friendly and very helpful (apart from one reception staff member who I think was just very stressed). The choice of breakfast was also good and the food was tasty. We booked a triple room but were not told that we would only have 2 single beds and one sofa bed. We specifically opted for this hotel because it had the option of a 'triple' room ie 3 single beds.
Amazing Staff, the best vacation hotel that I have tried so far...and I travel a lot!! Beautiful Hotel, perfect staff, very clean and amazing pool service and entertainment every day and night!! Ersin, Yetis and Maid Drek...Thank you for making our vecation a perfect one!!! Not good internet service!
it was very clean,modern and roomy more for famalies than couples.
Please write at least 15 words Did not like the Club Anastasia card that had to be credited and used at restaurant/bar instead of cash. Leftover credit non-refundable.
beautiful hotel good location very clean staff very friendly at all times god facilities in the room and air conditioning. good selection of night life around the hotel also. the food at the restaurant wasnt the best but was ok. and the hotel was a good 25 mins walk from the beach front
Leaving. The noise, the service from the staff.
No wifi in the room as advertised. The place is very noisy because of the nearby pub and bar.
Room was spacious and clean, but the location is not suitable for a quiet holiday. Very noisy at night. You have to pay an extra fee for A/C
The staff were absolutely brilliant especially the Entertainment Staff, they made my holiday. There wwe at least 3 shows a night and they were very funny and friendly. Also liked the bar staff. The main bedroom was too hot as the airconditioning was in the other room.
Cheap price if you can live with dislikes. Room style and comfort didn't match with what I saw at the reservation stage. Very nosy at the night.No wi-fi in the room.
It´s clean. Apartments are quite big. If u like party and loud music, and Marmaris in general the hotel it´s not that bad. It´s quite economic and well located in one of the main streets of Marmaris. My room was incredible hot, and u must pay for air-conditioned, but the machine is located on the main room not in the bedroom. Anyway it was very difficult for me to sleep in such a warm bedroom. Marmaris is a very noisy place and so was the hotel, and specially my apartment located just above the pub. Windows dont close properly so u can´t avoid the noise. The bathroom looks a bit old. There is no parking.
The price was very cheap. We were given the room on the ground floor which did not look like on the photo at all. The shower was horrible and you have to pay for AC. The swimming pool was packed. If you want to go the centre of the town, it is better to have a car.
Et meget godt hotel i forhold til prisen på 30 euro pr nat uden morgenmad, det er et venligt personale. Hotellet ligger godt. De burde skifte sengetøj og håndklæder vær dag, fordi der alligevel om det var vasket var pletter på. Ingen elevator, og Air condition koster penge.
Hotellet var virkelig godt i forhold til prisen, der var rent og pænt, personale var service minded. Vi vil afgjort komme der igen Der manglede en elevator
Case Mare was my best stop on my 15day long south Turkey vocation. I stayed 4 days on this brand-new hotel and was able to visit nearby places. The Hotel has a unique location between beautiful mountains of Turkey and blue mediterenian sea. It is far from crowd and probably has the best location in comparison with its equivalents. The staff was very helpful and friendly. As a recomendation, do not miss Case Mare's Turkish breakfast and enjoy dinner specials. The only problem was the near all included Turban Hotel, music starts at 10.30 and stops at late night. They use their max allowed time limits. You may enjoy the music, it is up to you :)
Staff was very helpful and friendly. Very nice room and facilities. Right on the beach. It is a bit far away from the center of town and Bar street.