Excellent price, nice sized room and great food. The perfect hotel when you're just passing through with a couple of small children.
Very calm and silence. It was good for sleeping but facilities was not enough good. for ex. can not see the international broadcasting, like as CNN, BBC & no refrigerator, but staffs are all excellent. It was very nice for resting and good service of staffs. There was not so versatile menu. This hotel is a little far from city so I had chance to have dinner but there is not enough menu. I hope to stay again this hotel within very soonest time.
Staff were outstanding.
Too few towels for 2 persons
The rooms open to each other and the staff. Yes. The room were not cleaned and made up and the shampoo, soup..etc were not replenished on the second day.
Comfortable - no issues, good temperature V expensive - hi rate due to interpack but that is supply and demand
Good breakfast and facilities. Room was fine and practical. After 2 nights stay, the invoice showed that the first night was already charged into the credit card used for reservation waranty. As I made the reservation for a group, the first night of every member was charged to my card. Hotel Staff just mentioned that the first night was already paid without further information. It is a complete non-sense.
Very good and safety place!!
The restaurant food was excellent and the staff were very attentive.
The hotel was nice and quiet for a really good price. it might not be the best hotel if you dont travel by car.
The Park-Sleep-Fly arrangement is great! The hotel has a safe, underground parking garage, where you can park your car up to 3 weeks. Good taxi service to/from the airport. Close to airport and highway.
Staff readiness to help, clean and comfortable rooms, quiet place, staff didn't anose when sleaping expensive restoran and poor menu of it
That it was near by the airport That breakfast was exspensive
friendly and efficient nothing - everything was pleasurable and easy
Fantastic staff, perfectly organized and well managed reception. not enough time to use the SPA area...
Stayed at this hotel for a night during the flight connection. Just a short ride from the airport and the hotel is comfortable and very clean. Provided the free wifi connection at the lounge area which was useful. The staff at the bar & reception were very friendly and warm. Will stay there again.
Nice clean and good hotel Position near other restaurants etc.
Terrible musty smell in the room
late service at restaurant, car parking, away from traffic no free internet although of high rate
Everything, exept... ...the best (and perhaps the only way) to get to and from hotel anywhere was taxi (as said the reception staff). It's approx. 20 euros to the airport, though they say it just 3,5 km to the airport.
Restauranten er god, men det er et minus, at baren er integreteret med restauranten. Det var virkelig forstyrrende, da der var mange mennesker i baren mens jeg spiste min middag. Når man betaler over €200 per nat for et værelse, bør der være gratis internetadgang
sleep, drink, shower, breakfast. Nothing.
Location, price, clear, bathroom Cost for paying by creditcard! There isn't anybody on reception for about 20 minutes when we arrived.
Great breakfast (costs 4 euro). Good location (right between Central station and Konigsalee). Cheap, great for young travelers. Feels like student's dorm. Noisy occupants. On some floors there were problems with WiFi Internet connection (for 5 euro a day).
Location, price, staff.
Correct and clean room/bathroom, central location. Expensive and not really functionnal internet connection(didn't work in my room), staff wasn't always helpful or even nice...
The hotel is located very near the Centralstation and the room are at least very clean. The term "Hotel" is misleading.
Clean and convеnient hotel with good location.
it was very comfortable and pleasant before travelling i had sent them mails a couple of times but hey was no response to those mails from them only after calling them i got a response from them .
Although small, it was perfect for me and my family for visiting the Christmas Markets. Room was perfect for what we needed - just a place to crash overnight and be safe and warm. Wifi didn't work in the room; but did work in the reception.
Cleaness, good education of the staff, good room I think it is abusive to pay for internet and for breakfast. The hotel has too many noises. If you want to sleep early it is praticaly impossible, because ou hear everybody everywhere.
Super hotel, med gå afstand til Dusseldort lufthavnen. Super værelse.
Man behøver ikke forlade hotellet for at spise
Rigtig fint hotel med dygtig personale. Ligger rigtig godt for messen og nem adgang til lufthavn. Prisen på parkering, det kostede en bondegård og burde være inkl.
Hurtig check in. Nærhed til lufthavn. Et fornufigt udvalg af restaurenter. Behagelige og nydelige rum. Rengørings kvalitet super. Nej
Godt hotel beliggende meget hensigtsmæssigt til DUS lufthavn. Jeg kunne ikke få serveret morgenmad efter 0600, da jeg var på en speciel rate for overnight før flyvning. Dette stod dog på ingen måde beskrevet på jeres hjemmeside og jeg blev heller ikke gjort opmærksom på dette ved indcheckning - for dårligt. Bookingen blev lavet på baggrund af en fornuftig rate inklusiv morgenmad!!!!!
The size of the room was fantastic, absolutely huge with everything you could possibly want , hairdryer, trouser press, small kitchenette, tea and coffee making facilities etc There wasn't any room service available for late arrivals or bar facilities
location, not too close, not too far from the city centre; safe parking, underground parking, spacious rooms... parking garage too tight for a normal car;
The breakfast was excellent! The room was big and very well furnished! The room had smoke (cigarrette) smell. It's not possible to watch tv from bed.
Very good breakfast
Classic furnutures, Wide TV, big room, We felt a littel cold in the room in spite of heat up.
Breakfast was great
room size was very good and the staff was very polite.
small and friendly service, quiet. older hotel had a few minor problems - such as squeaking floors!
The rooms were comfortable and clean with a nice bathroom and the hotel staff were very friendly and efficient. Close to downtown via taxi or tram. Baked treats in the lobby were irresistable. Cannot think of anything that I didn't like at this hotel.
Extremely high price for the room
Great location, 2 minutes walk from Hauptbanhof (main station) gives easy access to train services and, links to exhibition centre.
Very pleasant and friendly-hotel&staff,both. Wonderful location.
Old town was best No
its location near the Train station is a plus also for the car there is plenty of parking options so you dont need to pay the hotel for parking. their airconditionin not working in both my rooms( they are on but too hot) I asked for extra pillow as the provided once are too bad they simply answered they are fully booked, and I slept without them for 2 nights
Excellent breakfast Could do with a facelift, everything was dated and tired looking, the superior room, wasn't!
good location, friendly staff,good value unless you happen to book during the week of a trade fair or conference.....not impressed when buisness capitalise on events which bring people to their country...
Well I am happy because my decision was right to stayed in Holidays Inn.
everything was perfect the price of the breakfast
Convenience and ease of use. Could not get a decent cuppa tea and all but 2 tv channels were in German or 'Dubbed' in German, the remaining 2 were 24hr news channels...not much for the single, business traveller to do or watch!
It is very near Main Trainstation (Ratingen Ost), very friendly staff, good sauna.
great location to airport and business district, garage space, restaurant with nice / interesting menu
Everything is new, very confortable, kind staff Internet is not free of charge and one hour is 8 € !!
Early Check In was possible, room and bathroom very clean. Very expensive Breakfast buffet (16 euro) but of good quality
The food was especially good. Most of the staff were very helpful. I did not like paying 338 euros per night because of some lame excuse that there was an event in Dusseldorf. This I will not tolerate again. When I found out that rack rate is 118 for deluxe, I was not at all pleased.
correct and normal hotel, no negative points,
Calm, efficient atmosphere Not the best breakfast buffet we've ever had - terrible Not the best breakfast buffet we've ever had - scrambled eggs were awful with a burnt taste
Spa and the cleaning
dejligt med swimmingpool og hotellejlighed, da vi var 4 pers, god morgenmad, venligt og informativt personale - dog med visse mangler til trods for at hotellet vidste vi var 2 voksne og 2 børn, var der ikke redt op til børnene, det skulle vi selv og derudover fik vi aldrig sengetøj til det ene barn, sådan at hun måtte ligge i vores seng. Vi henvendte os flere gange både til rengøring og reception omkring dette. Stadig hår på gulv i badeværelse.
Over al forventning, perfekt med billig Smart bil til leje under ophold Motionsafdeling med et løbebånd, spinning cykel mm.
shuttle to interpack was cheap Taxi to town was expensive - suggest shuttle
bedding was made up for a single...one pillow etc...although I had booked a double
Good and firm beds, easy to park outside, good restaurant, good location with car to work in Düsseldorf and Essen areas small rooms, no Düsseldorf city map at the reception
break fast is paid for and not as expected, the Airport shuttle was to be paid by the visitor. the distance from the Messe exhibition is not accurate as in the booking.com website.
Nice atmosphere, good rooms and very nice selection of breakfast There was no free internet in the room. I think the hotel should have free wireless internet in the rooms.
quiet transporation problem - epensive shutle services compare to similar hotel - low quality heat system
Very good food at the restaurant and nice service - the waitress was polite and friendly even if restaurant was full. The room was really smelly. Difficult to sleep, I had horrible headache after the night in that 'no smoking' room
tea/coffee and kettle available in the room no air conditioning; expensive breakfast (Mc Donalds across the street is an option);
hotels staff friendly. breakfast was good, though expensive for what it was. Location exactly what I needed, functional, and room reasonable value
Jeg bestilte (og betalte) for luksus værelse på 9. etage - ved ankomst fik jeg udleveret nøgle til standardværelse på 2. etage - jeg klagede og fik derefter nøgle til standardværelse på 7. etage. Der var ingen picolo, eller anden hjælp til bagagetransport. Man føler sig bedraget når man har bestilt og betalt for et luksusværelse, og herefter bliver anvist et standardværelse. Denne fremgangsmåde klæder ikke et 5 stjernet hotel.
Vi rejste 4 personer som alle havde samme mening. Vi synes det er for ringe at man skal betale for avis, man skal betale for en kop kaffe i polen selv om man lige har betalt 15 €. Der skulle også være et billigere morgenmåltid, hvorfor vi ikke spiste morgenmad op hotellet
Udemærket hotel til business ophold. Stilen er Japansk inspireret, men stadigvæk meget "tysk" grundighed over tingene. Deres udvalg af mad på deres Room Service spisekort, burde også indeholde nogle pasta retter.
Helt som forventet. Har benyttet hotellet tidligere Der nangler skriftligt materiale om hotellet
Alt fungerede og personalet reagerede prompte på forespørgsler. Byggerod og byggeaktivitet lige udenfor hotellet. Endvidere var internetadgang enten besværlig (hotellets lobby) eller dyr (€10 for én sammenhængende time).
Quiet well maintained hotel within easy reach to Duesseldorf International Airport.Excellent breakfast and facilities. Reception staff may be more friendly and efficient
It had everything that was needed, to make a short break shopping and sightseeing trip comfortable. The cost of breakfast was rediculously expensive and so was the wifi, hence we spent very little on extras in the hotel.
I was unexpected surprised when we turned up at this hotel. It is a lovely 5 star hotel with everything that you would expect and I was only disappointed that it was a quick overnight stay. We got incredible value for money and the staff were friendly.
It's a decent looking place. Charge for absolutely everything
Breakfasts were rather good. But we were on the honeymoon and staff was informed about it but they gave us twin room...!!! and also their operation with our credit card was very unsatisfying... double amount was blocked when we checked-in and it was unfrozen only 3 days past our check-out...
room was a reasonable size internet costs were very expensive, swimming pool only open to 10pm, sauna extra 12 euros plus small and not open in morning, food very poor, drinks in room a rip off 5.5 euro for .5 litre of still water! stayed in many dusseldorf hotels as there every week and this is by far the worst.
nice rooms staff bar facilities, cleanliness the price of the breakfast
Value for money, only 15 minutes from city center
It was top class I take acception to the exhorbidant price increases during times of Trade Fairs
to improve TV becouse most of channal Germany languge and modifay any arab news channal
Hotel staff were very friendly. Hotel in good location as quiet but still close enough to the city. Shower did not work
Nice hotel, very clean, and close to the airport. Good value. I didn't get a wake up call and missed the first shuttle to the airport. Fortunately, I made the second one and made my flight. Limited lunch menu - spaghetti bolognesa.
bathroom door need replacement
Close to airport, good for late arrival and free transfer bus. Handy for exhibition and conference centre. Breakfast seemed a tad expensive, but consisted of a wide range of good quality food.
i didn't stay that much i went there to sleep, The hotel was nice and clean, The staff were so helpful. no.
Perfect travel location: 10 mins from Airport, free shuttle, confortable rooms, perfect for an early flight & smoke free rooms. Patio door could have been better sound proof. The door did not seem to have a very good seal.
nice, good size and clean room did not offer free parking for customers
The courtesy bus service to and from the airport.
I would like to mentioned about hotel staff. The young blood in hotel were the best to serve me during my stay at holiday in Ratingen. The charges were too high, for one night 350EURO compared to other international hotel services was like the hotel cheated with me on hotel booking.
breakfast/ airport shuttle only not very clear where to obtain it. tried several times to contact hotel with no success room was located at about a two block walk from reception-no elevatorairport noise, not well insulated and on a busy parking lot certainly only a basic three star rating at best
Relatively close to airport, and provided free shuttle, both of which make up for the very, very basic facilities.
Quiet and relaxing Hard to find the Free shuttle. Had to ask at the Airport Help desk, then it was easy and convenient .
close to airport and shuttle service
Vi benyttede hotellet til overnatning i forbindelse med en videre rejse. Hotellet ligger perfekt til en tur til Rhinen om aftenen. Parkeringforholdene omkring hotellet.
Super hotel, ligger lige ved U-banen, meget nemtt at komme til både messen og city.