All new everything. Great location. Attached Shopping and many dining choices nearby. I will stay here again and I highly recommend it. Average breakfast. Furniture was ultra modern but lacked comfort. Room Designer chose style over comfort, I.e. pink easy chair and useless clear plastic desk chair.
I think the cleaning and room service staff were excellent, hopeful and very friendly the view from room 307
Positioned right opposite the train and bus stations and 5 mins walk to the historic Old Town. Also terminus of the bus to the airport making transfers quick, easy and cheap.
Excellent staff. Very Attentive. Brand new rooms. Great Breakfast. I travel very often and I can not think of one negative thing to say about this hotel or its staff. I would recommend it to anyone traveling to Resovia for any reason.
Simple and clean facilities, nice bathroom, excellent food in the restaurant - breakfast and dinner. I'd go back again. They run out of soap as delivery did not turn up - had to wash hands with their shampoo.
Nice room for an overnight stay, breakfast was included and was sufficient, overall worth its price.
Well run hotel, friendly and helpful staff, close to city centre
This hotel was perfect for my short stay in Rzeszow, the rooms were very clean and the towels and my bed were changed every day,the staff were excellent and so helpful helping me to find times of buses and trains, the food was super and the breakfasts were what would expect to find in a polish hotel i will definatley be using the Hetman again a excellently priced hotel 5 stars!!!!!
Everybody very friendly. Fantastic.
High quality of the building and room fittings.
free internet access room service is not available
Some of the staff were very helpful and a PC providing internet access was useful. They charged me a supplement as I had a double room when I clearly booked a single n- I have never experienced this before. Upgrades due to their availability problems are normally free. Their registration system is slow and I felt very sorry for the patient Frenchman in front of me. The breakfast was very poor for a quality hotel and the coffee was only instant coffee powder. I also enquired about an evening meal in the hotel and was told they had to ship it in, pizza style! I went into town to eat.
The hospitality, location, price and visual appearance No
location!!! its on the market square, but you cant hear anythign once windows are closed. The bed was proper too.
Friendly and helpful staff, excellent bar/resteraunt
This turned out to be a very good choice. The hotel is located directly on the town square where all the bars and resturants that you need are.
The friendliness of the staff THe choice of food at breakfast. I would have liked some hot eggs for example, not just the sausages.
Staff were helpful. Breakfast was good, location was terific for all we wanted to do. spa facilities were a little basic.
fantastic location to explore rzeszow,went for a family wedding but would go back for a longer stay.
Beautiful hotel, clean defiantely a 4 star, staff were excellent could not do enough for you and were polite. I would definately return. The breakfast was superb everything you wanted.
Clean. Nice coffee shop Saunas not working.
The Ambassador was a comfortable hotel in a central location in beautiful town with helpful, friendly staff.
It was a beautiful hotel in a beautiful town - much nicer than what I had expected due to the price I paid.
One morning I overslept and the breakfast had long finished but the kitchen staff kindly found the time to make me a quick breakfast for which I was very grateful.
Five minutes walk from the airport bus stop at the station - so a good place if arriving on an evening flight.
Free parking, friendly staff
Location No lift which should be mentioned, although only two floors
Friendly and helpful staff
The staff are extremely courteous and helpful. My boyfriend and I experienced a significant problem with our car hire reservation in the city and the staff spent a great deal of time trying to assist us. Due to the delay caused by the car hire problems and the fact that we loved the hotel, we ended up satying for an extra night at the hotel. The location could not be better - just 20 metres from the historic town square, but actually very quiet. Our room wasn't large, but wasn't cramped either. It was very comfortable and spotlessly clean. Breakfast, which is included in the room rate, was excellent. I would definitely stay there if in the city again.
Food and comfort good. In a very good position, right in the old town buy bars,and shops. I thought it was a little expensive.
Staff very professional, friendly and helpful. Rooms very clean, bathroom high standard, big choice of TV channels and well equiped mini bar, good breakfast. Hotel location is perfect, directly at the city centre, pedestrian zone. Rooms a little too small, especially a single room was very small, but still comfortable.
Central Did not accept Amex and no prior warning before booking on your website
Staff were excellent. Excellent location close to town centre, 10 minutes walk from rail and bus stations
Comfortable room, good breakfast The same problem with the wedding Saturday night (restaurant closed for normal guests), English a big problem in Poland generally and at the hotel, we were locked in the hotel the next morning and the staff nowhere to be found after the late night...
Very good restaurant at the hotel. Clean rooms. Parking was not close at night. But may be it isn't necessary for this location.
Excellent food and helpful staff in a quiet part of town.
Attractive location with pleasant neighbourhood. Good value for its price, tasty meals. Truly recommend.
In a countryside location, but,within a walkable distance to the centre.Very high standard throughout Reasonably priced with excellent food I wouldn't hesitate to recommend it if a central location is not vital. Only downside is hotel bar closes at 10pm local time.
My stay in the "Dwa Bratanki" was excellent. I had comfortable, cosy and neat room, there were friendly and professional staff and i was satisfied about delicious meals No
Friendly, helpful staff. One English speaking person. Helped with luggage. I do not know how this hotel got such high ratings. It's not worthy of 3 stars. Room was not as pictured on web site. The TV didn't work. Why? It wasn't plugged in. Couldn't find a phone and when staff found it, it didn't work! Oh well. No phone. Supposedly had wireless internet, but that didn't work either. Needed a cable. No information was given on breakfast, although breakfast was good.
The (english speaking) staff were very friendly and helpful, the restaurant had a good selection of food both for evening meal and breakfast, our room - a small apartment - was well decorated, very clean and comfortable. Overall - a lovely, friendly, peaceful place to spend the evening/night. The website said that animals were accepted free of charge, when we arrived with our dogs we were told there was a charge for them - which they could not waive even though we showed them the reservation information. I understand why hotel make this charge but it was an unexpected additional expense.
Excellent fitness facilities. Very quiet and green area. Too far away from the city center
quiet location, very confortable room the breakfast in good, but not very rich; no garage for cars
The restaurant on-site was excellent. The location is very convenient to highway and city access, but it is located next to a park and it feels like you are in a remote area. The wireless internet was not working at all, but it worked great plugged into the network jack in my room.
This is by far my favourite hotel in Poland - a boutique hotel with an amazing huge gym, sauna, squash courts, excellent restaurant and great service, all for the price of a 3-star hotel It is not downtown but it takes 10 minutes by cab to the Old Town. I sometimes walk - about 30 minutes. It is well worth it. The so-called 4-star hotels downtown Rzeszow do not compare to this no-star boutique hotel.
Perfect business hotel. Good restaurant and nice room, clean and confortable. Better than a normal 3 stars.
a quiet location, good, confortable room; I had a problem with my car and the Staff helped me a lot breakfast good but not very rich; no garage fot the car
Very pretty hotel. Excellent restaurant For me this hotel has only pluses
Good accommodation and an excellent menu of regional specialities. Staff were very polite and helpful.
Nice and quiet rooms in a quiet neighborhood. A quiet well equipped training facility free for hotel guests. Internet connection was slow. Little choice of TV channels.