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The bed was excellent Front office staff poor. We booked a cab 24 hours in advance and they failed to get it there for us. We had to ask four times and finally they called for another cab company. We had a problem with the bill and instead of informing us so we could correct i
Upgrade to room with balcony and sea view was much appreciated.
The welcome and the staff, they couldn't do enough for you and nothing was too much trouble and they made our anniversary special The location. There was a lot of noise outside on Saturday night from young locals and we didn't get a lot of sleep. However, this was no fault of the hotels.
The facilities and the breakfast both rate very high No
IT was conveniently located and the staff was friendly and accommodating before and during our stay. Breakfast had a lot of variety.
Only overnight on B&B basis and all facilities not therefore used
Great location, very professional and caring personel, nice english style interior, fine restaurant Room far too small. The announced king size bed was certainly not larger than 140 cm. The night was uncomfortable. Maybe the upgraded rooms are in better relation with the projected standard of the hotel.
The hotel ambience, the courteousness of the staff, and the great food made my stay a pleasurable and comfortable one.
the staff were friendly and helpful. The rooms were excellent and the hotel was ideally located.
Lovely hotel with very attentive and happy staff. The booking stated all beds were queen size. This is not the case ours was a standard double in a small room
Having stayed in hotels worldwide for business for over 40 years I knew on arrival that I would enjoy my first visit to OGH. It is rare for me to re-visit but I am very loyal and I will return. room 221 was a disappointment - 319 met expectations and I hope to book 127 next time. local knowledge is a powerful thing...
Rooms smelt of damp and collegues room had three pairs of dirty knickers in drawer
We stayed in a basic room which was sub standard - no TV or working radio & was situated next to staff quarters. There was constant noise from these rooms. The reception & dininig /breakfast area had however been refurbished.
Staff were very friendly and helpful food was lovely Some of the fittings in the bathroom were broken - the shower tap and the toilet seat didnt fit the toilet. Also the ipod dock broke and we didnt get a replacement
This hotel is AA 2 star rated i have seen worse 4 star rated hotels - room of good size & staff very friendly whilst rooms very good need a bit of tlc - most likely as near end of season
Good location with excellent staff and facilities
central location: parking on site: good food in house: good base for our tour around Guernsey shower fittings broken as reported on departure
The staff could not be any friendlier! The room was great, with a sunken bath and huge comfortable bed. The location is superb, right in the heart of town, with easy access to fantastic shopping and restaurants. No
Central position - so convenient to town. A very pleasant stay, staff were very helpful and the facilities were excellent. Thank you.
Great hotel - never knew it existed before. Close to towm excellent food... 10/10 None
We could walk to the center of town in about 15 minutes, and from there, everywherein town. The bus stop just up the street from St. George's Hotel allowed us to go all over Guernsey. The full English breakfast every day was a treat! Whew! The weather was warm, but on the street level of a major street made sleeping difficult--keep the windows open for comfort or close them for noise? We tried both and neither was totally satisfactory.
paying for towels at the pool
The helpful & friendly staff, facilities and location.
Friendly helpful staff, comfortable clean enviroment
Great Staff, very pleasant and helpful
Extremely pleasant well trained staff. Good food and comfortable bar in hotel. Rocquettes is popular with locals as well as tourists and is of a consistently good standard.
The hotel is in an ideal location for access to St Peter Port. The staff are helpful and friendly. This is the third time we have stayed at this hotel and would recommend staying in the superior room, which are more comfortable..
Good service in all areas of the hotel. Generally plenty of staff on duty and all very cheerful and willing to be of assistance and service.
The central location made travelling round Guernsey very convenient. The hotel facilites and staff enabled us to have a very relaxed and enjoyable holiday. There were good facilities and support for my elderly mother.
It was perfect in every way and will definitely be back
Overall it was conventient and well run The room was tradgically underwelming as was the 'new' bar and resteraunt...it does not parallel the external look of the hotel
Breakfast The manager & his wife were very rude
Room was clean and hotel is well-maintained. Nice choice at breakfast. No elevator
The room was love, the food was good,and the staff were excellent. Would definately revisit. Nothing
We stayed for just one night, but during that short time we sensed a friendly and welcoming feeling. The breakfast was very good and freshly cooked. Nothing
Good breakfast fair size room Wonderful shower Room cold (though did not inform staff) small tv poor radio
The room was recently refurnished and loved the Shaker style decor. Price probably in keeping with mainland prices for 4star and probably a bit higher than equivalent quality farmhouse. Liked the walk in shower/bathroom. Whilst windows had shutters road noise was surprisingly intrusive.
Bedroom and bathroom were first class
The decor was tastful and cheerful. the staff were very efficient and helpful and it was comfortable some of the food a little over salted