Hotellet havde de bedste senge, jeg har sovet i på noget hotel. Dyne og hovedpude var perfekt.
Dejligt hotel med eminent beliggenhed. Et meget professionelt personale og meget hjælpsomme. I højsæsonen er det et businesshotel, og det afspejler betjeningen også. Vi kommer helt sikkert igen.
Godt alt virkede som det skulle
Helpful & friendly staff Bvlgari bath products not for bookings made via booking.com. Lack of privacy: one big table in stead of separate tables in the breakfast room; Big window in the bathroom with Venetian blinds (not closing well) looking out on a courtyard – the other apartments around the courtyard can most likely see the bathroom…
personal touch, location and ambience
GREAT LOCATION! beautiful room. quiet, clean, big! the ugliest doors I have seen in a hotel! and weird lobby layout/decor + sometimes "family style" service but courteous and responsive. not practical if you have a car. strange layout of breakfast room leaves everyone sitting tightly around a huge table.
the central possition of the hotel
Nicely designed and big room. Breakfast was rich in variety and well prepared. The spot is perfect since it is on the city center.
the location in the historic part of the city , the design of the rooms and lobby . the lack of service , parking far from the hotel . nobody to help you with luggage or to park the car .
The location and breakfast. One girl at the front desk was very rude when we first arrived. We had been walking for hours in the rain with our loaded backpacks and just wanted to check in and lie down. I couldn't believe the attitude we got. Luckily, we didn't see her for the rest of our time there.
Excellent location, nice decor. Breakfast could have been better.
The location of the hotel is ideal for those who need to stay close to all city's amenities and main centers of business I found the single room somehow poor in terms of comfort and quality of the furniture, especially considering the price paid for its rent
Friendly and generally helpful staff
The Golden Palace was beyond our wildest expectations, its a beutiful hotel with the very best of facilities and the staff cound not be more helpful and kind. We have traveled widly and found that the Golden Palace is one of the very best Hotels we have ever stayed in. We canot recommend this hotel highly enough.
Friendliness of Bar staff, Spa area, late checkout We had to move room at 1am as the heating control was not working at the room was much too hot
big room in modern style, mostly indifferent staf, good location, nice spa
Good staff, pleasant room and bathroom, generally well-run. There is some very bad art.
The breakfast was excellent, especially as compared to the Italian hotel 'standards'
Room is as described. Very comfortable and hotel very well located. Staff was friendly and helpfull
very central and modern the architectural design and the colours are "peculiar" - all very dark... remembers the movie "Shining", just the child with the bicycle missing...quite expensive in general
I really enjoyed my stay at the Golden Palace, the room was fantastic!!!!! I was disapointed that the pool was shut during summer time for maintenance, bit ridiculous during hot season
It's modern and clean and maintains a high standard Not really
Ganske forfærdeligt. Fik et værelse hvor tapettet hang i laser og der var fugt i krogene. Fik efter megen diskussion et anden værelse der var lidt bedre. Det lignede et 2 stjernet hotel. I beskrivelsen af hotellet var det fremhævet at hotel var newly renovated hvilket viste sig at være i år 1989.... Personalet var uforskammet og der var en rigtig dårlig stemning. Billederne svarede overhovedet ikke til virkeligheden, hvilket bør ændres.
Convenient location near the main train station in (Torino Porta Nuova) and on the edge of main city shopping and museum district Energetic staff willing to help Nice views from top floor rooms One staff member was new to the hotel and gave a number of wrong information details which caused us some issues, but she worked hard to correct the issues once discovered. Wireless internet was slow and disconnected frequently Have to put door keycard in slot once in room to turn on all all power and heating/cooling, so room was quite hot after returning from a day out and took quite a while to cool once returned - no way to have the AC on enough to keep it from getting super hot w/o leaving a key card in it all day long. Also unable to charge electronics when not there *everything turns off*. This was common in many rooms we used in Switzerland and Italy
We had a brilliant stay at the hotel really pleased with the room and the location was brilliant, the balcony was a added bonus where we sat in evenings to watch the world go by. Breakfast was excellent with loads to choose from.
very spacious rooms, huge bed, comfy robes and slippers. great location close to shops and major piazzas
comfort/ budgets; regular breakfast/ perfect location for our main. no problems
The location in the city center of Torino.Breakfast was good. Cleanliness was bad, especially the dust on the walls.Staff was too noisy when they started closing the breakfast room at 10 am. Price of the room 125€ is a little bit expensive regarding the offer.
the proximity of the hotel to the train station - it was important for me to get to the station as soon as i could in the morning, so this was very beneficial. There were hardly many advertisements on locals for medium priced to higher priced restaurants & pubs.
good location with ease acess to many attraction areas no available bussiness office and no internet facility outside the room
Comfort and peace
Close location to the city centre, good breakfast and silence in the room.
Good location. Friendly staff
I appreciated the friendly staff, good breakfast and great location. I was disappointed in the very expensive internet facilities and would recommend the hotelgroup to change this because it is a unnecessary negative.
The hotel is very comfortable. Its location made it possible for us to walk all around the central part of the city - we did not use the transport at all! The room was very comfortable, modern and really made us feel at home. The staff was professional and friendly, we received all the help we asked for. We have just completed our vacation in Italy, and this was undoubtedly one of the best hotels we stayed in. It is also rather inexpensive, especially compared with the hotels in the lakes' region, that are, from our experience, much less comfortable and significantly more expensive. We enjoyed this hotel greatly and were really sorry to leave.
Nice and comfortable rooms. Great bathroom and mattresses. Includes parking place. Not close to city center, but taxi reacheable for 8 euros.
Location. No bars open.
Helpful hotel staff, safe and comfortable garage, good service, clean rooms. Location is not the best but fair close to the center
Very courteous staff. A few of them spoke English and those who did not tried to be responsive as possible Better restaurant hours. I only had breakfast there the restaurant was closed often. Comfort- the rooms were very cold and the heat did not adjust. The bathroom was warm. (smile)
The people in the reception, were so helpful, kind and friendly.... The short walk to the city center was max 15 min... for us no problem, The parking was super if you have a car that is packed and do not want to take everything with you.
The hotel is close to the downtown, quite enough, clean and it's easy to park the car Expensive extras
Internet connection for 14E total for the whole stay up to 15 days. Nice secured underground parking, however additional fee 10E per night. There's a food shop next to the hotel. There is an open terrace for breakfast, if weather is OK. Generally nice hotel for reasonable price, as for Italy. The location is not very good for sightseeing.
good location, nice staff, clean room, good breakfast, very quiet. A supermarket very close for different necesities. We would like to have restaurant for the lunch.
it is far from the city center and there is not anything of interest around, specially when you travel with a little child.
The Sky TV was in the room but not available for use.
The room was very nice and large and all the furniture are rather new tried to get a beer at midnight and all bars were already closed. Fridge in the room only had coke and juices.
Promimity to the Salone Del Gusto expo was perfect. We also had a three year old and the hotel was very accommodating even though the hotel is very much a business hotel. Breakfast being included was an added bonus and the free minibar in the room was a great surprise. We had no complaints.
Good value for money, very comfortable bed, big bathroom, all very clean. Away from city center, not a lot to do around if you are traveling with a young child.
Stylish room with good facilities. Having to move rooms twice due to problems. No drinks available after 11.00pm. Unhelpful night staff.
space in the room and high ceilings the breakfast was not very good.
Hotel was very clean and the staff did whatever they could to accommodate us.
Metro side by side the hotel.Very good breakfast! It was dark inside, the window was too small ...
The hotel furniture is extremely new and closer to a 4 than a 3 star italian hotel The location and the surroundings are absolutely not the best one could imagine...
Staff is very friendly.
Clean, close to the La Venaria Reale, simple to find, breakfast - fine, friendly staff
Ventliation system made some noise, also when it was turned off. In Italy (and also in this hotel) it is normal that beds do not have real blankets, however just a sheet and a general 'showblanket'. I really prefer a good blanket as is seen in northern Europe, but this is a personal thing of course.
It was clean,comfortable and in the location I wanted to be They did not have a business center where you could access the internet etc.
Comfortable hotel in a location convenient for concert venue. Room was clean and modern.
Breakfast - Peace and quietness The area - far from the city centre
The staff were extremely helpful, the rooms were very comfortable. We did however only use the hotel as a stopover close to the airport.
A nice clean hotel at a good price.
It's at the Lingotto!!! Chocolates in the room as it was our honeymoon. Reception staff excellent. Not a hotel for holidays more set up for business users.
The room was huge but too warm. We had to open the windows to cool the place down. We only booked because of the use of the building for the Italian Job film. Didn't realise the location was a fair walk to the Piazza's. No reference to the film in the hotel reception or any of the literature in the room. We did ask for access to the roof and this was not a problem.
Rooms are quite spatious, as well as the bathroom, parking comfortably located TV is quite old
Style and service lack of restaurant options and no leisure facilities
great Hotel in a great location with an extremely professional and friendly staff
Well decorated,good breakfast,helpful staff...
Some "non-smoking" rooms are used by smokers. The hotel staff appeared to be unaware of this
Nice historical building, beautifully redesigned
the young lady at the reception on saturday morning was exquisite - her manners and communication skills should make your hotel proud - you are very lucky of having her with you
Being able to walk on the roof and actually be in the Fiat Factory Parking, access from car park to hotel with heavy bags was poor.
Very nice hotel, beautiful district, and the best cuisine in Italy :)
The room was excellent. Very clean. Hotel staff are very nice and helpful. I will reside again in the hotel for sure. Not really, however if they improve on the english breakfast it would be nice. That is, although they offer english breakfast, however sometimes it is not 'hot' enough.
out looking of hotel is not so bad. in fact.. there is nothing special.
The man who assisted us at the check-in was so helpful and accommodating. The overall feel and look of the hotel was excellent and I would love to return. The staff, the entire experience - wonderful! The only complaint I had was that I booked 3 rooms and when I booked them they said they all had a balcony, but when we arrived only 1 room had a balcony. Otherwise, everything else was super.
good value for money... breakfast was of a good continental standard... staff were helpful a bit basic in the rooms... but you cant really expect too much for the price! also not in the best of neighbourhoods
Very good and friendly support by staff Public transport / accessibility not sufficiently well explained (you can take a bus 72 from the city center or from Madonna di Campagna (intersection with train from airport))
Very clean, Recent hotel, modern design, comfortable room, nice bathroom! Parking available. Excellent breakfast
It is a modern hotel with good standards and typical facilities for a 4 star, the room and bathroom were clean and the staff very polite. nothing
Resturant was excellet.
All personnel; breakfast; price Delays attending to requests (change light bulb); parking when church next door has services; faulty TV remote control
The price. Plus breakfast was quite good Area. Room very small. No air-coditioning.
Nothing special, everything was just fine, how it has to be. I just was unlucky - one of wooden supports of the mattres was broken about in the middle of the bed...
Nice room that felt like a room of a house rather than a hotel. Better signage about where to find breakfast, local trams etc. I found this in the lift on the last day. (I try to use the stairs when I can)
The hotel was decent all around. The staff were very nice and responded to all needs. Bus station very close and you could buy the tickets at the reception. I went for a conference for 4 days and this hotel was suitable for me to come back and rest. The price was some of the cheapest I could find for a 3-star hotel and I feel like I got the value for money. All in all this was a good choice for me. The food at breakfast wasn't the best, but acceptable nonetheless. Not much of a view outside the room, but wasn't really an issue for me. The internet in the room was ok, although not very high speeds.
I couldn't speak highly enough of the staff - really helpful and friendly. Apartment was great; spacious and very well equipped. Amazing value for money. Breakfast great. Would thoroughly recommend to anyone.
Spacious rooms, kitchenette in the room, very friendly and helpful staff, good buffet breakfast location is so so but there is a tram in front of the hotel going straight to the city center
nice, friendly staff there is no hotel bar or hotel restaurant, however there is a nice cafe nearby
the very easy reach of the palacio olimpico using the tram 10 there is a helistation onto the roof, which could be quite surprising when used to land and to takeoff at night (not to often for heaven'sake !!)
Very friendly and proffesional staff,always willing to help The breakfast could have been more varied than just bread products
Hotel staff friendly and ready to help. Free wi-fi. Ample parking nearby. The studio apartment was very spacious. Value for money. The hotel is 10 mins by tram from Torino centre and 10 mins also from Stadio Olimpico.
Fin beliggenhed i centrum af byen, tæt på offentlig transport. Superfint lydisoleret fra byens støj. Glimrende individuelt indrettede værelser med fin rengøring. - Dejligt morgenbord med masser af frisk, tørret og konserveret frugt, - og naturligvis brød. - Ligesom de fleste steder i lande udenfor Danmark, - så savnede vi nogle gode dyner og puder. - Lars Larsen må have en stor fremtid i Sydeuropa...!
Venligt og hjaelpsomt personale. Vaerelser og morgenmad i top. Beliggenhed perfekt for transport til lufthavn og sightseeing i byen.
Cosy atmosphere - hotel not too big, friendly staff.
There is no parking to bring bags to the room.
The hotel was really comfortable and nicely appointed. Staff were very helpful and friendly. In the middle of the Red Light District! Felt a little uncomfortable when returning to the hotel in the evening.
Lovely staff, good location
Staff (Wilma) were very helpful in directing us to restaurants and parking facilities.
good facilities and a very large room. however the location is not in a nice neighbourhood, but that's par for the course
Very near to the center of City, good decor No hot food for the breakfast
Very friendly and helpful at reception. Comfortable and clean room. Hotel conveniently located (5 minute tram ride from Via Po). Parking very close.
location was close to everything.
The reception tried her best to serve the clients. It took us 2 days to talk to the hotel reception that our room did not have air conditioning. Finally, they send someone to fix it. But it did not work.