Very clean! Cool vibe. Great location. Incredible breakfast included. Very amicable staff.
The atmosphere, the fact that is new and clean. The personnel of the hotel, the food during breakfast. I did not like the streets surrounding the hotel
Located just off the bustling central street, the Hotel Presidente offers refined comfort in their modern-designed hotel. From friendly greeting from the staff to a tasty breakfast, our stay was pleasant from beginning to end. The location allows any traveler to find restaurants and the Teatre Nacional within minutes. For such a modern and refined hotel, we were surprised to find the window would not lock shut! Though we were up high, this "insecurity" may cause anxiety for some; for others, like us, we prefer to have the window open at night. Our bed was also surprisingly hard while among new bathroom facilities when also in a room with new bathroom facilities.
The professional staff was incredible.
Location was excellent-right on the pedestrian walkway convienient to stores, restaurants, and sights. Breakfast was included and had made to order eggs, and other offerings. Wi-fi was free. Rooms were very comfortable and very clean. Staff was very friendly and helpful.
Located on a pedestrian street within walking distance to many restaurants and bars. Room faced away from the street and was quiet. Room rate included free secure parking. The front desk staff were pleasant and helpful in pointing out local sites and places to eat.
All of the staff were friendly and helpful and their english was good. Jorge at the front desk was a super star. I'd had some challenges with my room on an earlier/previous stay and then again on my most recent stay so Jorge upgraded me to a suite. But they had remodeling construction going on and the suite was right above the noisy area so Jorge moved me to a nicer suite away from the noise and provided some other comforts to make up for the inconvenience. He really went out of his way to make me comfortable. The complimentary breakfast was excellent and the servers and cooks top notch. Unfortunately the remodeling construction was loud in the mornings if you wanted to sleep in. And although the location was central in San Jose with easy access to shops and taxi's the street noise from vendors yelling sometimes was irritating.
Don't leave the hotel after dark.
The staff When we got to the room we didn't have power for the lights or the ac so I called downstairs (the phone worked) and they informed me you have to insert your keycard in a slot by the door to get power. Weird but ok, I'll play along. After a couple hours of trying to get the ac to work and trying to sleep without it, I ended up calling the desk and having them take a look. They couldn't figure it out and moved us to a room right next door, which was an upgrade. The staff was great and helpful with the situation but the new ac didn't work much better. All in all, not a bad hotel. Great location, there was free breakfast we didn't get to enjoy, they opened my bottle of wine, and took great care of my complaint. However, there was a lot of construction which was a little weird to deal with and the ac is a huge thing for me. From the north and my house is constantly freezing.
The hotel is pretty central to everything. The staff is helpful. The room wa clean.
This hotel has everything you need and is located in the middle of san Jose with easy access to transportation and all the downtown museums.
Proximity to everything. Warm water. Decent internet. Good quality sheets and comforter. Bed was hard. TV did not work well. No microwave. Thin walls so you can hear everything. No washcloths provided. Bottom entrance closes too early.
Great front desk staff,(especially Christopher). Great walking location, such as, sight seeing around downtown, restaurants, shopping areas, and taxies was right there for your quick convenience, and even the city bus. Great breakfast every morning. I loved the place and look forward to returning soon. The beds was a little hard, however it didn't stop me from sleeping.
Very good hotel + friendly staff + spacious rooms + comfortable beds + great location + free breakfast = awesome
I love the location. The breakfast in the morning was fantastic. And the room was very clean. Our room didn't have a window. Just a glass door leading to a shaft.
I liked he location. The fact that you could hear a conversation four rooms away.
Staff was friendly and easy to work with. Included breakfast was very good. Room felt old and dirty. Bed was very uncomfortable. There was no hot water in the shower. Very disappointed with this place.
Ok so the staff is so nice but room 414 had little to no water pressure and trickle of hot water...... I asked the front to change rooms but because they were full no possible.... So sucked it up and took Luke warm shower for two days.... Manager said he would comp a dinner at hotel eatery .... Didn't happen and no one seemed to know how it would work. Bed was comfortable location is great for San Jose . My best advice to anyone staying in Costa Rica is get out of San Jose and see the countryside unless u want to be in New York meets Tijuana Staff is super nice Breakfast is great Bed was comfortable Location is superb although good luck finding the entrance of you drive in from airport alow 2 hrs for 10km No kidding Traffic is something out of a comic book u will understand if you see it first hand Costa Ricans in general are so nice honest and hard working people enjoy
Location location location! Couldn't have been in a better location. So close to all the tourist spots and good restaurants. San Jose is surprisingly a great city to explore on foot. It certainly has its gems. The staff at the hotel was AMAZING and super friendly and helpful. The included breakfast on the top floor was certainly a treat each morning.
We really enjoyed our stay. It had a great location.
Awesome location, right in the heart of San Jose. Walking distance to the major downtown sights, like the theatres, cathedrals, and markets. The restaurant is great, and the lobby is well kept. Rooms are run down, and not in the best condition. We had to change rooms because of bugs in the first. AC would have been nice.
Save your money and spend it somewhere else it smelled bad the people were rude we paid extra for upgrade the AC did not work breakfast was late the shuttle to airport was late. It was supposed to be free but cost 30.00 I'm trying to find something good to say about it Sorry I can't .
Front desk staff was nice and friendly. Room did not match photos at all. AC did not adjust so it was either freezing or hot. Lamps didn't work. No window in the room. Whole hotel hasn't been updated in over 20 years at least. Water from the shower shot everywhere but where it was supposed to. Sheets were stained. Not a good experience at all.
Location, price, food, staff I think they discontinued the good cheap drinks unless you are playing
Location is great No chica fe Breakfast is good Price is great Staff is very helpful Good drink special on Friday night lots of locals Noise from street is very loud I would get inside room with no widows AC is not the best Rooms have not been updated since the 80s But if want a cheap place and great location this is a good choice