Santa Cruz Hoteller

The staff is actually warm and welcoming, not just cold or professional. The rooms are smart and clean and the beds are unusually comfortable. The decor and cleanliness of the pool area is refreshing; the bar attached to the pool deck is a very nice touch. The jets in the spa were weak to non-existent. I am a "spa snob" though, so my judgment may be overstated. I have a bad back, so I always look for places with a spa. I am, nevertheless, glad that the Paradox had a spa: the water was hot and the water was clean. For that, I am grateful. However, without working jets, I have to give the Paradox less than a perfect rating. Please excuse my snobbery.

Great location, convenient to downtown, it's been relatively recently refurbished and is easy on the eye. Little noisy, could clearly hear the people in adjacent rooms. They weren't noisy people, weren't partying or a nuisance, but you could clearly hear them talk, cough.

The hotel staff gave our party of 150 people 5 star service, the food created for the buffet was excellent, valet service for our guests was a wonderful touch, the ballroom was spacious with tasteful decor, and our private room was clean and well designed. Above all our event planner was knowledgeable and accommodating! I can't come up with a negative comment.

No complaints. Accommodated all of our requests. Would stay here again.

Front desk staff are great. I don't know if they were all on their 12th cup of coffee or if they're just all walking Prozacs, but everyone was delightful. Helpful as well. Rooms are well laid out and designed. Clean. Comfortable beds and good sheets. There was this rather loud machine-like noise coming from upstairs. It didn't sound like the neighbors. More like the ventilation or something. I checked the third floor and it's just more rooms. A family of ice machines above us? An obnoxious ghost from a murder involving an ice machine some years ago before this hotel? Knowing how people can be on the internet, let me follow up with the following-- I'm kidding.

Clean & big. Very spacious.

Only several minutes walk to the beach! The location is convenient and close to everything. We booked the king room with jetted tub. The room was very clean, I thought the layout was a bit odd but we managed and it actually worked out great! The bed was super comfortable! I'm sad we couldn't stay longer because the rain started to come in and we wanted to make it back home before the storm came. The pool area from where I could see on the third floor looked decent. Each floor had ice and vending machines which was awesome! I wasn't hungry so we didn't look at the breakfast options and I'm bummed I didn't. The staff were pleasant. Overall, we'd definitely come back! Well worth the money! The jetted tub were a little outdated but it was huge!

The beds were very clean and comfortable. The vending machines were broken.. The parking lot was full on a Monday night and the spaces are so small every car was double parked ( very frustrating). I especially didn't like how the hotel sat on a busy street corner. The pool area also closed very early, 9pm which seemed strange for a vacation town..

The room was spacious for one or two adults, furniture & deco were pleading & not garish. The bed was comfortable - no soreness & refreshed in the morning. The bathroom's great - double shower & a separate vanity station so 2 can easily share & get ready simultaneously. The office & housekeeping staff were very nice, informative & accomodating. My son is ending is undergrad time at UCSC & I'm sure that I'll be staying here again this summer as we transition him to his next academic pursuit. Parking spaces are too small - some are just silly access-wise. Also, access to the hotel is right on a roundabout. This is a pain in the ass & will confuse your GPS app :( More of a city problem (everybody hates the roundabouts) than a hotel problem but be aware.

Clean room friendly personnel quiet good breakfast comfortable beds fan makes noise small pool small breakfast area

We hadn't been to Santa Cruz in so long and just wanted a nice place to relax and we found that ! It was a bit noisy at times but loved it there. Room was so nice ! Nicely decorated. Clean and beds comfortable ! We had been there before with granddaughters many years ago and so there was many good memories ! Price was good and breakfast outstanding !! Staff was very friendly and helpful when we didn't know how to do the AC. I would defiantly go again. !! The only thing that I wished I could have run the AC (keeping it on ) for white noise cause husband snores. lol but that's not your fault !!

Loved it. The staff was extra friendly and very helpful.

Good beds. Bath room sink did not drain, couldn't use.

So close to Santa Cruz. Also near food which is a plus. Quiet and relaxing and you get the HBO channel! reasonable price also. Provides a mini fridge and that's awesome. Towels are too small

there was a microwave and a fridge. i loved that the place was very clean and the amenities were wonderful. i will gladly stay at this inn again.

On a family trip down to Southern California we were looking for a inexpensive motel to stay one night in. We found that in this motel. It looks a little rough on the outside but we were pleasantly surprised by how clean our room was. The room looked to be recently refurbished. The staff was friendly and helpful. The complimentary breakfast was simple, but good. If you're looking for a cheap room for a night of just passing through town, then this is perfect. The only downside to this motel was that our neighbors were coming and going all night. Luckily my kids are sound sleepers. Our bathtub was missing a drain plug. I was hoping to give my daughter a bath. When I called the front desk the man didn't seem too worried. He said he would bring one, but never showed. Also the beds were pretty firm, but for the price it overall was good.

Oceanview

We have not been to Santa Cruz in years, and have never stayed at The Dream Inn. We will definitely be back. What a beautiful venue and location. Our room was lovely, and the front desk service polite, service oriented and professional.

The staff was really helpful and kind. The view is gorgeous and it's close to everything. The room was clean and upgraded. There was still some renovations going on an it was very confusing when trying to find our way around the facility.

Great hotel for the entire family! Walking distance to the wharf and boardwalk. The views of the ocean from each hotel room are fantastic. We will do it again!

Over looked the beach and ocean. On our Room Service to the pool. The food was cold. That's the only thing I didn't like.

great view, awesome pool and restaurant, perfect location

You can't beat the location, but the price is steep. Lots of families and kids around the pool. I was staying with a friend and we could hear a lot of noise from the rooms on either side of us, which was difficult to sleep through. It wasn't late night noise. It was early morning families rising before 6am on Sunday morning.

Great Location. Nice staff. Clean rooms. Bed was a bit worn

I loved that there was a breakfast bar. And the beach is right out the door. The bed was comfy, but the pillows were not . And the rooms could be a bit more modern. But overall I would definitely stay there again. The staff was super nice, and always helpful with us. The pictures in the rooms were of flowers, they should be ocean pics. The pillows in our room in were lumpy.

Location, parking and price. Love it all !!!!!

In choosing a hotel on a budget, it isn't hard to see value in 2 star hotels. You realize after staying in them multiple times that the only reviews are bad ones. That being said, this hotel went in a sense above and beyond to make our stay better. We got there after the office closed, expecting to be locked out, but they left a folder for us with our name, two keys, and instructions. We went up to our room and it was very clean and exactly as we wanted. It was cold so we turned on a good heater. We took a nice shower. And slept in a nice, clean bed. Everything was exactly as it should have been. Dont look at bad reviews too harshly. This is a wonderful little beachside hotel.

This hotel was very clean & the breakfast very satisfactory. It took quite awile to check in because there was only one clerk & seversl of us arrived at once.

Safe parking, great breakfast!

The rate cane dramatically vary in this town and at this hotel. When the rate is good we always stay here, it has the best amenities, nothing too fancy, but super nice, comfortable, tasty breakfast with lots of options. Feels more like home. Nothing. This place is always great.

The receptionist was really nice and had our room cleaned ASAP because we got to Santa Cruz early. The room was really nice and big and so was the bathroom. Some worker knocked on the door at 8am to drop the bill under the door, maybe the cleaning lady? But we had to do not disturb note on the door and thought it was kind of obnoxious.

Very clean and quiet. Nice. Nothing.