Hoteller i Santa Cruz

Fordele: Great location, super clean and friendly

Fordele: Det gav hotellets personale vores selskab på 150 personer 5-stjernet service, for maden blev skabt for den buffet var fremragende, valet-service til vores gæster var en god detalje, den balsal var rummeligt med smagfuld indretning, og vores eget værelse, som var ren og godt designet. Først og fremmest vores arrangement planer var vidende og imødekommende!

Fordele: Bruseren,

Fordele: Ingen klager. Plads til alle vores anmodninger. Ville bo her igen.

Fordele: Placering

Fordele: Fantastisk facilitet, god beliggenhed. Søde brusebad! Dejlig håndklæder. Kaffemaskine og køleskab på værelset. Komfortable senge.

Fordele: Great location, convenient to downtown, it's been relatively recently refurbished and is easy on the eye.

Fordele: Overall I really liked the concept of the hotel. My room was comfortable and well designed. The lobby, pool area, and touches like the mats by the elevator were nice. Staff was very helpful and kind when I complained about the pool issues, the manager of the restaurant let me know that they're going to hire a pool attendant.

Fordele: The staff is actually warm and welcoming, not just cold or professional. The rooms are smart and clean and the beds are unusually comfortable. The decor and cleanliness of the pool area is refreshing; the bar attached to the pool deck is a very nice touch.

Fordele: Friendly staff, clean, nice pool , big shower

Fordele: Overall this is a good hotel with very nice staff. What I expect from a Marriott. Everything was clean and there was tons of parking for self park. Our room was spacious and the hotel was quite. The pool looked very popular for families and the restaurant always had people in it- but we didn't visit either.

Fordele: Upscale hotel very close to the beach. The interiors are very well appointed and well thought off. The heated pool and hot tub are quite awesome and the pool side bar is a blessing. They have got cabanas on pool side, which can either be reserved or on first come first serve basis (did not use, so not so sure). The Solaire in house restaurant is quite upscale and offers quite a variety of sumptuous eating options. Overall an excellent hotel with courteous staff.

Fordele: Free Parking in secure lot

Fordele: Staff was friendly and the room was great. I will stay there again when I go to Santa Cruz

Fordele: The location and friendly service. Great experience. Will return in the future.

Fordele: Værelserne er rolige, gode af størrelse, og har lysblokerende gardiner.

Fordele: Dejligt og rent .. Poolen var åben i slutningen af oktober.

Fordele: Senge

Fordele: Pool and spa Gym Security Room Grounds all fantastic

Fordele: Conveniently located to the highway. Friendly front desk staff. Parking was convenient with multiple options in front and back of hotel. Ease of use with the restaurant/lounge in the lobby.

Fordele: The location. Quiet and tastefully decorated. Loved the blackout curtains We wished they had given us enough towels as we were three people. I was able to hunt down a housekeeper and she was very accomodating

Fordele: Friendly staff. Great food at the restaurant. Lively bar area. Bed was very comfortable. The room was clean and neat.

Fordele: The hotel itself is very pretty. Love that the windows in the rooms open all the way!

Fordele: The hot breakfast was decent.

Fordele: I arrived for a 3 night 4 day stay over 4th of July The front desk was friendly however, not overly informative as I had heard them be to one of their preferred Hilton points member which was awkward. The layout of the hotel is clearly inconvenient. To get to my room on the 6th floor it required me to take an elevator to the 4th floor walk across to the other side of the building and take the 2nd elevator to the 6th walk across to the other end to reach my room. The room was clean and nice just like the pictures. The view after you got over the parking lot was beautiful of the mountains. For those who need it this hotel is "super dog friendly" and "family / little children" friendly as well. As a single older adult I did not appreciate that the pool and hot tub was filled with kids no matter what time of the day you went. Two pools on the property would have been great. Room service was exceptional, prompt reasonable and delicious I ordered a BLTA and it was well prepared they even added a fruit cup you could tell a chef prepared my meal. However, on my last morning I again ordered from room service. Same order but this time someone slapped a sandwich together used shredded lettuce on a BLTA ?? Who does that? I did also go to the cafe for morning breakfast $15 buffet it had a pretty good selection. The welcoming staff lacked enthusiasm to welcoming you in. The bar area was great and Christy, Kim and Alex were attentive and personable. I did manage to lock myself out of my room as I put the room service tray out into the hall. I approached the hotel maid who was cleaning the room next door. She was a petrified deer in the head lights gal as I explained my situation. She proceeded to tell me: 1) she didn't have a phone to call the front desk for me 2) she wouldn't use the room phone to call the front desk nor would lil suzanna allow me to use that phone. 3) sorry no can help was her response 4) I found the house phone at the other end of the floor and called the front desk they stated tell the maid that so n so said it was ok to open the door I returned to the maid she replied ok and kept vacuuming clueless to our conversation I had with her 5) I gave her a few minutes to finish the task at hand & walked back to the maid to say helllooo can you open the door? She then LIED that her key doesn't open any of the rooms. REALLY? Then how did you open every room on the floor? 6) I walked back to the house phone reexplained my situation they said they would send someone with a master key. 7) 25 min later still no one so I took the long walk and 2 elevators later to the front desk barefoot to top it off the hallway connecting the elevators had just been shampoo'd so now my feet are wet yuck!!! So I got two new keys and got back in my room lesson learned!!! 15 min later an additional room key was shoved under my door purpose???? For the price this place isn't as luxurious as the pics suggests Needless to say, I won't be back!

Fordele: Elskede det. De ansatte var ekstra venlige og meget hjælpsomme.

Fordele: The desk clerk, Brandy, gave us quick, effective help when we were having trouble making the reservation online. When we stayed at the motel, we found that kind of friendly help always available, and the beds exceedingly comfortable. The free breakfast was very extensive and well managed.

Fordele: Clean room friendly personnel quiet good breakfast comfortable beds

Fordele: Awesome Value, Fair Price, Friendly Staff, Great included breakfast in the morning, they weren't too pushy at checkout time, the beds and pillows were soooo comfy I didn't want to leave. Rooms were nice and very clean, easily the nicest comfort inn I have ever stayed at. DirecTV cable boxes in each room.

Fordele: Quite

Fordele: The room was overall clean.

Fordele: We hadn't been to Santa Cruz in so long and just wanted a nice place to relax and we found that ! It was a bit noisy at times but loved it there. Room was so nice ! Nicely decorated. Clean and beds comfortable ! We had been there before with granddaughters many years ago and so there was many good memories ! Price was good and breakfast outstanding !! Staff was very friendly and helpful when we didn't know how to do the AC. I would defiantly go again. !!