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Location, premises, atmosphere & staff Nothing
location, location, location
Proximty to St James Cathederal and center of tourist district. Did not have the luxuries and conveniences you would expect of a 5 star hotel. Was much more comparable to a 3.5 star hotel.
friendly service room too hot, no tea making facilities in room
location not 5 star service
The location was fantastic right in the heart of the historical centre. As this hotel claims to be a 5 Star GL you do not expect to be told you have to ask for a bathrobe or complimentary slippers. Also there were no coffee/tea making facilities in the room which you would expect in this type of hotel.
excelent location room was far away from the entrance of the hotel
The location and the room Street noise
First class ineverything. Beautiful location. Excellent breakfast. Nice staff. A superb hotel .
The hostal itself is beautiful, a place to visit. It is perfectly located in the middle of Santiago. The food is very good and the staff very kind.
God og venlig betjening nej
Perfekt beliggenhed, fint værelse og super mogenmad. I det hele taget god behandling Hvis man gerne vil ændre i reservationen og allerede befinder sig i Spanien bliver det besværliggjort af, at man i ikke kan foretage ændringen over telefonen og kun kan komme ind på en spansk hjemmeside. ------ I kontrakten står, at man kan ændre 2 dage før, men et andet sted står der at ændringen skal være senest kl 24 3 dage før. Det stemmer ikke overens.
Good location, very friendly and helpful staff and nice breakfast.
Beliggenheden er fantastisk. Minimalistisk indrettet, rent og pænt. Var kun i kontakt med personalet i receptionen og her var servicen fin.
Pænt og ordentlig, god beliggenhed og veligt personale. Næh
Charming hotel with delightful character. Excellent facilities and convenient location
value for the money shame about the weather
The hotel was very comfortable and the breakfast was very good. I would go back again. I was in the front part and it was a very noisy bedroom to be in. I did stay an extra night with you and was moved to a much more suitable room.I did not feel I was on a race track.
Behind the stone facade at the front there was a beautiful hotel with a peaceful garden, and shaded rooms which were furnished with lovely old wooden features. The rooms had plenty of space and were tastefully decorated and were a treat to return to at the end of a day siteseeing.
all the staff in good humour. I loved my room wake up in the morning and my door leads straight out to the fresh air. The man in the bar really frindly and helpful.
I loved the garden and the birds, it was very peaceful and relaxing. No
Very pleasant room in the old part of the hotel overlooking the garden. Location is right on the edge of the old town. Stopping outside to drop off bags at a busy time (6pm).
Very nice hotel in all respects. Nothing
Parking next ddor, central position (no driving], value for money, facilities No outloook, despite the ads!
breakfast looking out at garden lack of bar food
Very central and convenient both for all the sights of the old city and the shops of the new town.
Convenient location. Radio in the room. Possibility to use computer. Late check-in although in the end we got the room earlier. Room was rather chilly.
An excellent basic hotel, perfectly situated on the edge of Santiago's old town. If you are looking for 4 star comforts then maybe it is not for you but if want a convenient, friendly and value for money base to explore a lovely old city then this is perfecr.
Centrally located and within 2 minutes walk from the bus stop. Room is clean and quiet. Bathroom is small but clean.
Location Very noisy and lady on desk not helpful.
Very central to the city centre, quiet area, small but comfortable room with all facilities
Central, easy to find, well-run and efficient. The room was'interior' so no view at all but extremely quiet. Room was basic, though fair for this type of hostal. The single room was overpriced,for the quality of the room, but this is always the case when compared to doubles or twins.
Location and servicses are good, but the room given to me was very small.
Very good location, good price and comfortable.
God beliggenhed centralt. Udmærket hotel til prisen
Der var deljigt fredeligt og roligt. Personalet var meget venligt og service minded. En stor følelse af trykhed. Meget bekvemt at bo så centralt i Byen. Her vil jeg gerne vende tilbage igen.
God beliggenhed i forhold til den gl. bydel. Ingen støj. Svær at finde. Ligger på 2. sal ud til Plaza Galicia.
excellent central location. perfect for our needs. Very noisy location - booming music from clubs/bars all night long. The bed I slept on was awful - very uncomfortable. I had the worst night sleep ever! I actually had back pain because of it. It was very hard and lumpyAlso, the breakfast offered was very poor - a bread roll, a croissant and an apple! We have stayed at a Husa hotel before,in Barcelona, where we had an excellent hot buffet, so were expecting a similar standard - it was not.
A very well situated hotel close to all points of interest as well as the railway station and airport bus stop. There was a lot of noise in the square during the night causing interrupted sleep. A room at the front would probably not be recommended.
The staff was friendly and helphul. The hotel is located close to the old city center. Good value for money. There is no air condition in the rooms and in summer it could be rather hot. The square in front of the hotel is quite noisy during the night.
Large room with comfortable double bed. Well-equipped bathroom including bidet. We had requested double bed on booking form, but were offered choice of that or a twin-bed room as the receptionist thought we may prefer a room on the front of the hotel. (Somebody had cancelled last minute.) He gave us both keys so we could make a choice, but we stuck with the double bed in the back room, which was a very good room although no nice view. Location of hotel excellent. Within short walk of all historic areas and 150 metres from Tourist Information office. Right beside main bus stop for airport, etc. Staff very helpful and courteous. Overall outstanding value for money.
to include the breakfast at the room price
Great location, friendly staff, clean rooms.... everything was perfect Room was very cold but when we complained they sent a heater to the room immidiately.
The feeling in the bedroom was like looking at an old lady, well kept, but with old dresses.
excellent location no
Good location with helpful staff
Close to the center. It is located in a very noisy street. Bad smell in the bathroom.
Jeg synes personalet var venligt og meget hjælpsomme. Der var gratis parkering Nej
Alle pengene vaerd. God beliggenhed, venligt og hjaelpsomt personale.Godt vaerelse, meget taet paa marked og katedralen.Og gratis parkering!
Excellent location. A few meters from the cathedral and main sights. THe restaurant is very good. Nice terrace in the back of the hotel. THe rooms are somehow noisy. Not very good insulated from noisy in the common areas.
A lovely hotel located in the heart of "old" Santiago. The rooms were spacious, comfortable and beautifully decorated, with excellent attention to detail. The staff were friendly, courteous and always helpful. We had a fantastic stay at this special gem!
spacious room, excellent coffee, nice garden to have some good wine.
The Hotel had a great reform very recently. The architect that designed the rooms should be denounced as an incompetent - very, very, very bad and uncomfortable.
Central location in quiet courtyard in historic Santiago.The twin room was large and spotless overlooking a wonderful feng shui garden.We had a lovely meal in the restaurant.Great attention was payed to my 2 year old grandchild. All our needs were satisfied.We did not expect private parking in this ancient part of the city and found a public care park nearby.
Rooms are nicely decorated, modern and efficient; the glass balconies add roon and light to the hotel rooms. Noise travels between rooms, walls seem not to be too wide and the laminated floors are a bit loud
very good decoration, perfect location, comfortable beds and kind staff poor breakfast
very pleasant room a bit small but otherwise very tidy and new furnishings. Comfortable.
Location and very well appointed rooms with excellent quality bedding It took 2 days to get a bedside lamp replaced where the bulb was missing
the breakfast was expensive with only one cup of coffee allowed, a pot of coffee would be more appropriate.
The staff were exceptional, the hotel extremly clean and well located for the old city the rooms were excellent, but would have liked tea & cofee making facilities
Location and style of room. Staff were very helpful Noise from teh street was an issue. Also foyer area had wooden floors and very noisy
Nice design, nice balcony, bathroom, pleasant personnel, breakfast room spacious and pleasant. Separate beds, no double bed.
A most modern interior in an old Gothic building. Extremely pleasant, at a very good location in The old Gothic Quarter Of Santiago, near The Cathedral and all The touristic sites, and right accross from the Market. The noise from The market in The early morning. However that canto be helped lince The hotel is accross The street from the market
The decor of the rooms. The stone in the bathroom and bedrooms was lovely. The inner windows and shutters were very attractive. The location was perfect for visiting the old town and cathedral. The breakfast was good. The hotel was very quiet and peaceful.
Very friendly staff and very high quality of services. The location of the hotel is superb and very convenient for visitors to the town.
Helpful staff, good service
Wonderful location, beautiful hotel, incredible people
All points in section 2 and also the excellent central location. Nice breakfast included. Not applicable
Excellent hotel, staff was very friendly. The luxury hotel is cozy and very discreet good taste. We eat very well in his restaurant. The rooms are very nice and very well soundproofed, no sound. I recommend this hotel to anyone who wants to visit Santiago de Compostela with no problem. Is very well located next to the cathedral and the bus for the airport. In spanish::Es un hotel excelente, el personal fue muy amable. El hotel es de un lujo discreto acogedor y de muy buen gusto. Se come muy bien en su restaurante. La habitaciones son muy bonitas y muy bien insonorizadas, no se oye nada. Le recomiendo este hotel a todo el que quiera visitar Santiago de Compostela sin problema. Además está muy bien ubicado al lado de la catedral
The hotel was situated right in the center of Santiago, with ease to get to local restaurants and sightseeing. No
location, efficiency and helpfulness of staff
Room & hotel were nicely designed and clean. There were no English television channels to watch. One news channel such as BBC World or CNN is important to offer travellers.
Great central location next to the Cathedral. Everything is within easy distance. Good clean rooms, modern bathrooms. Good selection of foods for breakfast. Lots of character, as you'd expect from itts location. Could not fault it. No, highly recommend it.. Tea/coffe facilities in room would have been nice.