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location, location, location
Proximty to St James Cathederal and center of tourist district. Did not have the luxuries and conveniences you would expect of a 5 star hotel. Was much more comparable to a 3.5 star hotel.
friendly service room too hot, no tea making facilities in room
The location was fantastic right in the heart of the historical centre. As this hotel claims to be a 5 Star GL you do not expect to be told you have to ask for a bathrobe or complimentary slippers. Also there were no coffee/tea making facilities in the room which you would expect in this type of hotel.
First class ineverything. Beautiful location. Excellent breakfast. Nice staff. A superb hotel .
location not 5 star service
Location, premises, atmosphere & staff Nothing
The hostal itself is beautiful, a place to visit. It is perfectly located in the middle of Santiago. The food is very good and the staff very kind.
The location and the room Street noise
excelent location room was far away from the entrance of the hotel
Room was spacious and very quiet. The bed was large and extremely comfortable, and the bathroom excellent with bath, shower & bidet. 1. Breakfast was rather expensive at 14.50 2. Staff seemed thin on the ground: those on reception seemed to be rushed off their feet, and we never saw anyone behind the bar, so we never bought a drink! 3. Wasn't very happy with them putting my dob on their own hotel database without asking me. (I requested it be deleted.)
Great rooms, location, personel, service was great no
The set price menu in the restuarant was both excellent value and quality
Lovely bathroom really comfortable beds and smashing breakfast.
young lady at front desk very helpful,also lady at dinner ;breakfast good but lacked hot food pool(s) were cold,esp indoor; pillow on bed far too high..had to resort to using blanket as pillow; instructions for operating aircondition not clear
Beautiful and comfortable
NH is upscale, contemporary and well-deserving of it's 5-star rating. The staff is very friendly, the amenities are excellent and best of all, it's a 10-minute walk from the center of the town. I would recommend the hotel for couples and families, the hotel is appealing to both. We had a great stay and would consider the hotel chain again.
Very comfortable rooms, excellent bathrooms good position
Fabulous hotel in great location. Pool and leisure facilities were excellent
Good service, modern decor and good value for money. Also a nice swimming pool and leisure area. Not really! The Room Service Menu seemed very steeply priced!
Perfekt beliggenhed, fint værelse og super mogenmad. I det hele taget god behandling Hvis man gerne vil ændre i reservationen og allerede befinder sig i Spanien bliver det besværliggjort af, at man i ikke kan foretage ændringen over telefonen og kun kan komme ind på en spansk hjemmeside. ------ I kontrakten står, at man kan ændre 2 dage før, men et andet sted står der at ændringen skal være senest kl 24 3 dage før. Det stemmer ikke overens.
God og venlig betjening nej
Beliggenheden er fantastisk. Minimalistisk indrettet, rent og pænt. Var kun i kontakt med personalet i receptionen og her var servicen fin.
Good location, very friendly and helpful staff and nice breakfast.
Pænt og ordentlig, god beliggenhed og veligt personale. Næh
Pool was out of order therefore a rip off
Internet service was not at a level that is acceptable - very slow in browsing
It was friendly, large rooms, modern bathroom, clean and warm.
location perfect for us expensive breakfast we went to a local cafe instead
cleanliness was excellant,ideal location for town center, only 15 minutes walk be prepared for a wait trying to get a drink from the bar, never any staff
The swimming pool Should have had a room with balcony, this was not the case. Not a proper / comfortable bar area or residents lounge
A lovely, spacious room and excellent buffet breakfast. The pool was not yet open for the year though it was being prepared. The walk into the historic centre, although not very far, was rather dull though it was possible to vary it slightly by going through the park.
clean and 15 min walking distance to centre By no stretch of the imagination a 4 star hotel. we also stayed at the sercotel Los Abetos outside the town and there is no comparasion in the two hotels, though both graded as 4 star. It is a good 2 star by UK standards.
Big room Old TV
Eficiency of hotel, good staff and technical confort internet inside room must be free of charge and fast
good facilities Not in walking distance of the city
It was nice hotel with bright and confortable rooms. The staff was attentive and very friendly. The breakfast was not a big deal, but it not make a difference to us because we liked the rest of what the hotel had to offer. We are not a big breakfast eaters. A simple cup of coffee with a toast would have done the job.
I stayed there only for one night in a family room (that is a 2 double intercommunicated rooms) and i must say that it was pretty nice. All clean and very spacious. The hotel was pretty nice, very modern and the breakfast was okay ! Don't have any complaints about the staff. The worst thing in it was the far distance from the centre. If you don't have a car you'll be very limited, unless you're there for a congress or a football game.
It's an excelent hotel. TV, big rooms, easy to park the car, good price. I did not eat the breakfast, so, it's was perfect. You need a car to be in this hotel.
A modern hotel that doesn't treat guests as numbers! Quite a way outside Santiago and no easy way to get to the city without using your own transport. This is not a good thing given that parking is so restrictive and restricted.
Recepionist very helpfull and very informative
Near airport, good breakfast, good parking Thin walls - had to put up with snoring from adjacent room all night
The spacious rooms, the hotel staff very friendly. The breakfast buffet has variety of fruits, yogurths, cereals, ham, cheese and pastry. Good deal for the price. Parking in the hotel is free. I like the family rooms that were two connected rooms.
virkelig et godt forhold mellem pris og komfort samt beliggenhed nej
Pool området åbnede først kl. 12. Bedre m. åbning fra morgenstunden
Vi havde fået bestilt en junior suite, lidt besværligt med alle de trapper og tunge kufferter. Ellers meget fint på alle måder
The hotel was very comfortable and the breakfast was very good. I would go back again. I was in the front part and it was a very noisy bedroom to be in. I did stay an extra night with you and was moved to a much more suitable room.I did not feel I was on a race track.
Very nice hotel in all respects. Nothing
Charming hotel with delightful character. Excellent facilities and convenient location
I loved the garden and the birds, it was very peaceful and relaxing. No
all the staff in good humour. I loved my room wake up in the morning and my door leads straight out to the fresh air. The man in the bar really frindly and helpful.
value for the money shame about the weather
Very pleasant room in the old part of the hotel overlooking the garden. Location is right on the edge of the old town. Stopping outside to drop off bags at a busy time (6pm).
breakfast looking out at garden lack of bar food
Parking next ddor, central position (no driving], value for money, facilities No outloook, despite the ads!
Behind the stone facade at the front there was a beautiful hotel with a peaceful garden, and shaded rooms which were furnished with lovely old wooden features. The rooms had plenty of space and were tastefully decorated and were a treat to return to at the end of a day siteseeing.
The hotel was well situated and peaceful. It was modern and comfortable. It was a shock on departure on Saturday morning to discover that breakfast did not begin until 8am. This is OK perhaps on a Sunday but not what one would expect from this standard of hotel on a Saturday
in a very quite area of the city and the mini bar though limited free in common with most spanish hotels there was no tea/coffee facilities in rooms
as there was a bar advertised but no bar opened most of the time
The room was very comfortable, both it and the bathrooms were very clean with good selection of soaps etc. Cleaning staff friendly too. The pool is lovely but very small, the steam room (turkish bath) didn't work very well and it would be nice to have a better selection of english speaking tv channels
The hotel was stylish and well-equipped in a nice location, within a 7/8 minute walk of all the sights of Santiago de Compostela The breakfast was expensive for the buffet display on offer - and our waitress was rather casual, lacking customer service awareness.
The hotel lacked athmosphere,--But the Receptionest was very Helpfull and plesent. The hotel did not seem to be a 5 star . The Hotel is situated down the hill from the town. I think I would prefer one closed to the town center.
The Palacio offerred 5 star accomodations at 3 or 4 star prices. The room was quiet, large, beautifully decorated.
area positiom poor
Friendly staff, able to book in and check out early due to flight arrival and departure times. Restaurant food excelent. Expected the room size to be bigger possibly due to the photo shots shown on the web. Room size was ok though.
I like the facilities , the views. Very clean and modern rooms. Excellent treatment at front desk and employees
The facility was lovely and the staff was very polite and helpful. We especially enjoyed the food in the downstairs lounge and restaurant.
We stayed at the hotel during my son's wedding with a large group of family and the staff were really helpful even with providing us with a room on the wedding day so we celebrate before leaving.
It is a good city hotel; close to the old town on a bus route and a free underground parking, everything was correct. The sound proofing of the rooms was insufficient.
Excellent service in a luxurious setting with spacious and comfortable rooms for a great price. Would stay again.
The receptionist was very helpful with maps etc. Pleased that an internet terminal was provided free of charge. Location - a good 20 minute walk from the town centre
comfortable room, good bathroom, 15 minute walk (up hill) to Cathedral and old town, free parking on site Wifi was painfully slow and ground to a halt once everyone else in hotel starting using it, meals from restaurant at dinner had a distinct whiff of out of the freezer and in to the microwave
room service,space of room.
Well situated hotel with helpful English-speaking staff. Modern nice building with pleasant and comfortable rooms. Near to city centre and next door to a big Hipercor-Corte Ingles department store. No tv-channels in English.
Visiting the Cathegral and generally wandering around the old town which is compact and very interesting. Enjoying the excellent food, wine and the friendleness of the Spanish
Excellent breakfast, nice contemporary art work around the hotel, mostly pleasant helpful staff, good car parking. Long walk to the Old Town, easy to get lost, better to take a taxi, no English language help in the dining room.
The hotel was central .
An excellent basic hotel, perfectly situated on the edge of Santiago's old town. If you are looking for 4 star comforts then maybe it is not for you but if want a convenient, friendly and value for money base to explore a lovely old city then this is perfecr.
Very good location, good price and comfortable.
Location Very noisy and lady on desk not helpful.
Central, easy to find, well-run and efficient. The room was'interior' so no view at all but extremely quiet. Room was basic, though fair for this type of hostal. The single room was overpriced,for the quality of the room, but this is always the case when compared to doubles or twins.
Very central to the city centre, quiet area, small but comfortable room with all facilities
Very central and convenient both for all the sights of the old city and the shops of the new town.
Location and servicses are good, but the room given to me was very small.
Convenient location. Radio in the room. Possibility to use computer. Late check-in although in the end we got the room earlier. Room was rather chilly.
Centrally located and within 2 minutes walk from the bus stop. Room is clean and quiet. Bathroom is small but clean.
Der var deljigt fredeligt og roligt. Personalet var meget venligt og service minded. En stor følelse af trykhed. Meget bekvemt at bo så centralt i Byen. Her vil jeg gerne vende tilbage igen.
God beliggenhed centralt. Udmærket hotel til prisen
God beliggenhed i forhold til den gl. bydel. Ingen støj. Svær at finde. Ligger på 2. sal ud til Plaza Galicia.
Personalet var venligt, imødekommende og hjælpsomme. Ikke alle talte engelsk, men engelsktalende personale kunne tilkaldes, hvis det var nødvendigt. Værelset var pænt og rent. Der var annonceret med et skrivebord. Dette var dog meget lille og blev brugt til et TV. Et lidt større skrivebord og en stol i passende højde.
The staff was friendly and helphul. The hotel is located close to the old city center. Good value for money. There is no air condition in the rooms and in summer it could be rather hot. The square in front of the hotel is quite noisy during the night.
to include the breakfast at the room price
Good location with helpful staff
Great location, friendly staff, clean rooms.... everything was perfect Room was very cold but when we complained they sent a heater to the room immidiately.
excellent central location. perfect for our needs. Very noisy location - booming music from clubs/bars all night long. The bed I slept on was awful - very uncomfortable. I had the worst night sleep ever! I actually had back pain because of it. It was very hard and lumpyAlso, the breakfast offered was very poor - a bread roll, a croissant and an apple! We have stayed at a Husa hotel before,in Barcelona, where we had an excellent hot buffet, so were expecting a similar standard - it was not.
Large room with comfortable double bed. Well-equipped bathroom including bidet. We had requested double bed on booking form, but were offered choice of that or a twin-bed room as the receptionist thought we may prefer a room on the front of the hotel. (Somebody had cancelled last minute.) He gave us both keys so we could make a choice, but we stuck with the double bed in the back room, which was a very good room although no nice view. Location of hotel excellent. Within short walk of all historic areas and 150 metres from Tourist Information office. Right beside main bus stop for airport, etc. Staff very helpful and courteous. Overall outstanding value for money.
excellent location no
A very well situated hotel close to all points of interest as well as the railway station and airport bus stop. There was a lot of noise in the square during the night causing interrupted sleep. A room at the front would probably not be recommended.
The feeling in the bedroom was like looking at an old lady, well kept, but with old dresses.
Close to the center. It is located in a very noisy street. Bad smell in the bathroom.
Staff, food and atmosphere none
This beautiful hotel in a converted antique building is a model of design and service. The rooms are elegant and comfortable; the grounds are extensive and beautifully landscaped; and the service is perfect. It is outside of Santiago de Compostela in beautiful countryside, a short cab ride from the center of town. It was a wonderful, wonderful place to stay. I would not change a thing about this place. It is completely perfect.
The architecture of the hotel, very good restaurant, good quality price, friendly staff
The restaurant was excellent. The menu and cuisine were superior. They also provided free access to the mini-bar. The staff was very helpful. Overall, we were very pleased with the hotel. The English language TV station that was not working. They also did not have any tourist information available.
Everything was excellent, location, food, staff and design of the hotel
I travel about 100 days per year, but seldom find a hotel that has such a good price/quality. Nice people, fantastic rooms, nice restaurant and superb breakdfast. Everything is clean, the bed is of a quality as you wish to have it at home, etc. Nothing but positive feedback!