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The Hotel had a great reform very recently. The architect that designed the rooms should be denounced as an incompetent - very, very, very bad and uncomfortable.
Excellent location. A few meters from the cathedral and main sights. THe restaurant is very good. Nice terrace in the back of the hotel. THe rooms are somehow noisy. Not very good insulated from noisy in the common areas.
Central location in quiet courtyard in historic Santiago.The twin room was large and spotless overlooking a wonderful feng shui garden.We had a lovely meal in the restaurant.Great attention was payed to my 2 year old grandchild. All our needs were satisfied.We did not expect private parking in this ancient part of the city and found a public care park nearby.
A lovely hotel located in the heart of "old" Santiago. The rooms were spacious, comfortable and beautifully decorated, with excellent attention to detail. The staff were friendly, courteous and always helpful. We had a fantastic stay at this special gem!
spacious room, excellent coffee, nice garden to have some good wine.
The lady at the reception was exceptionally friendly and helpfull. Location in the historical centre is perfect. The interior of the room was nice.
Very good location. Adequate size room. There is no reception desk so no queries can be answered. And no catering facilities. The fact that there is no reception desk/person, it is very much a do-it-yourself room
Great location in the city centre. Close to the cathedral but my room was quietly located overlooking the rear courtyard. Excellent value for money. No breakfast is available although that is made clear on booking. There are a wide range of cafes within a short walking distance.
Very central, very comfortable, very quiet and very reasonably priced. There's no air-con - fine in May but would be very hot in summer! Room size was just what I wanted, but some might find it too small.
Excellent central location, walking distance to the historical sites. Friendly welcome. Lady at the reception was very helpful and with good English and Italian knowledge. Clean and nice room (N.2). Great value for money. Nothing: everything was perfect!
The hotel was small, but warm, clean and cozy. The location is excellent as it´s just down the street from the cathedral. It rained and there is a plastic roof outside which was very noisy.
excellent central location a few minutes walk from the catherdral. rooms are small and basic, but perfectly clean and comfortable.
Perfect little Hotel. Very good value for money. Ideally located near the cathedral but very calm.
Comfortable and well situated hotel for a visit to the old part of the city of Santiago
The staff were exceptional, the hotel extremly clean and well located for the old city the rooms were excellent, but would have liked tea & cofee making facilities
Location and style of room. Staff were very helpful Noise from teh street was an issue. Also foyer area had wooden floors and very noisy
A most modern interior in an old Gothic building. Extremely pleasant, at a very good location in The old Gothic Quarter Of Santiago, near The Cathedral and all The touristic sites, and right accross from the Market. The noise from The market in The early morning. However that canto be helped lince The hotel is accross The street from the market
the breakfast was expensive with only one cup of coffee allowed, a pot of coffee would be more appropriate.
Nice design, nice balcony, bathroom, pleasant personnel, breakfast room spacious and pleasant. Separate beds, no double bed.
Jeg synes personalet var venligt og meget hjælpsomme. Der var gratis parkering Nej
Alle pengene vaerd. God beliggenhed, venligt og hjaelpsomt personale.Godt vaerelse, meget taet paa marked og katedralen.Og gratis parkering!
very good decoration, perfect location, comfortable beds and kind staff poor breakfast
Location and very well appointed rooms with excellent quality bedding It took 2 days to get a bedside lamp replaced where the bulb was missing
very pleasant room a bit small but otherwise very tidy and new furnishings. Comfortable.
Rooms are nicely decorated, modern and efficient; the glass balconies add roon and light to the hotel rooms. Noise travels between rooms, walls seem not to be too wide and the laminated floors are a bit loud
Good location within walking distance of Santiago centre.
Nice clean comfortable rooms Cafe only ok. Other guests made a great deal of noise outside the room at 5 in the morning! American party leaving. No regard for other people. Advised the hotel at check out.
No food available other than breakfast and nothing much available in the attached cafe - along way to any eating place
Everything. I had a good time, was treated fairly and I will book again at any Husa Hotel chain
Very good position for visiting the old town 15 minutes walk.Plenty restaurants and good food at reasonable prices.Cafeteria in the hotel very convenient for a coffee or drink on arrival or before going out.
Well positions hotel for the old town on the outer main road withinin easy walking distance. Clean and tidy. Typical Spanish town hotel: Staff are rude and reluctant to serve (reception and cafe). Beds not very comfortable and pillows useless, Several electrical items in the room were not working and no satellite tv as advertised.
The staff were really friendly. I can't speak much spanish but managed to order coffee and toast in spanish. Staff really patient when we couldn't understand each other. Would have liked a garden to sit in.
Friendliness of staff
Atmosphere friendly and added to our enjoyment of a very enjoyable visit to Santiago de Compostela
A very adequate one star hotel with excellent location and services for the one star rating
Beautiful room, lovely staff, great location. Will definitely stay there again. Can't fault it!.
Friendly and helpful reception staff. Comfortable accommodation. Central location. Amply breakfast. n/a
I liked the proximity of the hotel to the old town, very central & that we could get a taxi collect us from outside the door to the airport. very noisy at night in our room from outside
La situación para conocer la zona antigua es excelente. Tiene un acuerdo con el parking La Salle para que salga más barato dejar allí el coche. El personal es muy agradable. El hotel está reformado y limpio, y con calefacción. La habitación, a pesar de dar a una calle peatonal, era ruidosa, por ser un primer piso. No tenía mesa escritorio para poder trabajar, ni una silla en la habitación. No había almohadones o cojines, para compensar la almohada tan baja.
Very helpful and friendly staff. Excellent breakfast for just 5euros.Location was perfect,right in the heart of the city. The noise from the street below. The bath in the room was half size with a shower over it, the loo was in the way of the shower screen so had to climb in over a shelf at the end of the bath - dangerous! Shower cubicle would have used the space more efficiently.
Friendly staff, great location. We arrived late according to the hours mentioned on the booking for checking-in and they were waitting for us. Due to the excellent location, you have many people in the street at night and it can be a bit noisy, but not to bad.
A gem of a place hidden behing its small frontage. Tucked away in the old city, 10 minutes walk from the Cathedral. 2 houses turned into a 15 room hotel with lounge area and excellent breakfast area.
Central location handy to downtown area. Availability of free internet. Helpfulness and knowledgability of staff. I was advised by the staff that the cab trip to the airport would be 19 euros. We were taken to the airport by a pleasant gentleman who spoke perfect English and had lived in the United States. However, his fee for the ride was 25 euros. This may not be the fault of the staff, but you should either be advising your customers that the trip is 25 euros, or advising the cab company that you work with that some of their drivers are taking unfair advantage of departing customers. I suspect it is the latter situation.