The location; swimmingpools The restaurant: the selection of food; no food for children; very expensive compared to the prices in other Balaton area restaurants
Very nice location, good choice for relax & spa quite expensive food price
no annoucement about the running construction (new part of hotel) in time of booking and receiving the room 5-10 meters far from the construction in the same price with any other possibility to change the room in the same level (price dropped BUT after long discussion with the staff ) = Recommended BUT for the future - no such experience for others in this year
Very clean hotel situated in a large park on the shore of lake Balaton, with an excellent indoor swimming pool, friendly staff and very good choice of food. In few words: excellent 4-star hotel.
nice spa center, nice parking place staff too official with little sens for hospitality, no free internet wlan
Ideally located next to Lake Balaton with excellent air-conditioned rooms and a balcony. Contrary to the details on the website, the hotel does not have its own sandy beach. There is an area of sand in the park area near the lake side - not quite the same. Also the dinner was a buffet arrangement which I did not expect at a 4* hotel. I was expecting a restaurant with waiter service and an a proper menu.
Nice big room, nice bathroom, nice environment, good wellness facilities, rich breakfast Staff behaviour (not friendly), poor pool bar (rude staff, no warm food, only sandwich)
outdoor pool. nice facilities.
Fantastic fun spa area with multiple types of sauna, good rooms, very clean. The food was good,but not traditional Hungarian, food was rather expensive as well. The location was a taxi drive away from the town
I was pleased it was clean. The food was great and the hotel staff were very respectfull. I made the right choice for going there
going to the pool and spa the cleaning of the room wasnt very good - they didnt cjanged at all the toweles.
Staff was helpful and friendly. English spa services list would be nice
Great location, close to lake & restaurants. Nice quiet street. Great indoor heated pool. Breakfast wasn't so good. More variety would be good, such as fresh fruit & hot meats.
good location, clean but nothing special avarage hotel with a maximum 3 star level
Very nice pool with thermal water, good breakfest Scary invasion of tiny flying insects in our room. When we turn on Raid electric, thousands dead small insects rains down on everything in our room whole night. After massive work cleaning service, second night was ok. And although we had windows closed, the third night was insects in our room again.
nice breakfast, comfortable room
Rooms of special characters, very nice and special hotel. Sauna, swimming pool and jacuzzi were great. The room was very clean. Air condition was great. Great restaurant Amigo near by hotel. Facilities of room and hotel were very good. The location near train station, some noisy. Breakfast after 9 am was sometimes bad, before 9 am it was good.
It was petfectly clean, the staff is very nice, the hotel _does_ look like you see it on the picures, the room was actually set up for the two of us, enough towels, etc, whirpool, swimmingpool, a great traditional Hungarian breakfast - all these included in the price, coffee, tea, orange juice and microwave :D at your disposal all the time at a nice central hall in the hotel with a little library. Airconditioning/heating also installed in the bathroom and the mainroom. I am tryly pleased, and recomend it to everyone, will be back there myself. The sleeping pillows were too big for my taste but I still slept well.
The staff were friendly and helpful, rooms were cleaned and towel changed everyday. The Public rooms were very nice. Very small rooms, No Resteraunt or cafe open, Bar not open, Breakfast not very interesting
very bad service, low quality facilities, over-priced, over-rated very bad service, low quality facilities, over-priced, over-rated
Position is good, far enough from the noisy Siofok main street. They have 4 free unattended parking spots right in front of the hotel plus some other beyond a gate (need to pay a daily local tax per person). This is the best BestWestern hotel I've seen around the world; every room is unique and has its own style. The jacuzzi in the spa is very nice and also the sauna.They have a free to use coffee machine running 24 hours. We had a problem with the shower and they fixed it the same day. 24 hours front desk. The double room was incredibly small. In the spa they have a hot jacuzzi for 6 persons and a bigger pool for 20 persons incredibly cold, it's kinda nonsense. One night we had some heavy rain outside and...even inside the room.
1) The rooms are uniquely designed and very attractive 2) Hotel breakfasts were excellent. 3) Hotel staff are so helpful and kind. 4) The restaurant Amigo near the hotel was excellent. 1)not comfortable as a relaxing spa. The spa and the swimming pool are too small. Do they really use real thermal mineral water? Water looked clean but it was not explained how often it is changed. Not sufficient facilities as a spa and wellness. Not very many activities within the hotel, and on the second day we were so bored. 2) Not good air-conditioner. Too cold to stay in the winter. Hot shower was not working, either in my room. 3) i wish they had free transportation service to the station. (on a rainy day, guests must walk the muddy road to the station) 3) we (two) were charged on our credit card upon arrival at the hotel. I hope we were not double-charged.
The decor of the whole hotel was really nice. Even though we stayed at the hotel during June, the cafe/bar was not open.
Noisy location,not so clean,too old,poor breakfast
The hotel is right on the shore of Lake Balaton and close to the center of Siófok The room would have needed some refurbishment
Helpfull staff, good indoor wellness center
wellnes centre parking possibilities - it is not nice at the tennis corner..
Location (on the beach) was very good; cnn on tv; helpful desk staff; good choice at breakfast; Check out by 10am is very early; although staff were helpful, no-one spoke very good English; we were given one of the few rooms without a balcony; indoor pool was very small
Close to the lake, helpful staff, good breakfast, good wellness area, close to the center, room has balcony A/C broke down, asked the staff to fix it 3 times, never happened and never said a word why or apologized. Mini bar fridge did not work. These sorts of things are annoying when +38 Celsius outside. rooms are little small.
Good location Refrigerator and air conditioner not working probably
this was my second stay. a lovely hotel with such helpful and friendly staff.
hi i have used your booking site many times but this time i found this hotel to be only 2 star because many of the facilities were either broken or out of use could you please pass my unhappyness onto the hotel and see what they can sugest as compensation many thanks norman and edina
the location , uhe hotel staff verey friendly all are excellent
Tæt ved søen.(betalingsstrand) Centralt til restauranter. P vagten, der holder øje. Gratis internet til egen maskine Aircon, så døre og vinduer kan lukkes, der er meget lys & støj. Elevator Pool
Hotellet ligger nära Balatonsjön. Vi sov mycket dåligt på sängarna, fastän de uppgavs vara helt nya. De hade inte någon bäddmadrass ovanpå resårmadrassen så man kände varje spiralfjäder i ryggen. Frukosten var otillfredsställande; vi fick samma frukostbullar hela veckan, de förvarades i plastpåse mellan måltiderna och blev alltmer läderartade med tiden. Frukostjuicen består av apelsinsaft och smörgåspåläggen var enahanda.
Location, right on lake as described. Thought food expensive. Ate elsewhere. Have reason to believe that we were not shown the full menu,as on the day we left we saw a different menu on a hotel board on the quay side of the hotel which was more extensive.
spa and pool facilities, sun deck on the hotel roof with the gergeous view of Balaton lake - unfortunately it wasn't warm enough to sunbath very dull breakfast
excellent swimming pool 25m
This Hotel is a good value for the money. Great restaurant and friendly staff. If I come back to Ballaton I will definitely stay in this Hotel again.
spa facilities (i.e. pool, sauna) included in the price are a big advantage, great location just on the Balaton shore basic breakfast
fine place, friendly staff, all in all fine, will stay again
Rigtig pænt hotel, dejligt værelse og terrasse, men forfærdelige senge og meget lydt hotel; d.v.s. børn der "startede" tidligt om morgenen, så det var umuligt at sove bare lidt længe, og larmen fra et diskotek tæt på hotellet "gik lige igennem". Måtte sove med vat i ørerne for overhovedet at kunne sove. Helt klart nogle bedre senge og måske mere lydisolerede døre. Nå ja, og så burde hotellet også tage kreditkort. Det troede vi selvfølgelig det gjorde (ligesom alle andre hoteller i verden), men det gjorde det ikke, så vi måtte op i byen til en kortautomat, som kun ville udbetale beløbet i to forskellige beløb på to forskellige kort med deraf to forskellige bankgebyrer til følge.Besværligt og dyrt!
The personnel is great, English speaking and very helpful. Other that that, Location, Location, Location..couldn't ask for a better one. The breakfast was somehow not so diverse.
- We arrived between 8 and 9 p.m. and the only meal which their restaurant could offered was pizza. Please note, that both restaurant and hotel do not accept credit cards for payment (guess all in the center do so). The hotel central situation means very compact area of hotels, pubs, restaurants, etc. so for those who is looking for calm and relaxation and to avoid crowds and fast food smell- better choose a bit distant location.
The girls at the reception: very polite, and beautiful. Changing more often the bed sheets (we had 0 changes in 4 days).
I liked airconditioning in the room, breakfast and my favorite pool. Walls are to thin so you can hear almost everything.
the staff of the hotel and restaurant is very friendly, the rooms are clean and spacious, outside our room was the pool and very near also the beach the hotel is exactly in the city center and has a club which at night is noisy, but manageable
Proximity to the beach, rooms and terraces are very big. Hotel pool is quite handy as well.
The breakfast was the only acceptably thing at the hotel, it wasn’t great, but it was okay. The rest isn’t worth mentioning. That they start cleaning the hotel.
Free parking in front of the hotel. Receptionist doesn't speak English, speaks only Hungarian. Our room was on the second floor, and the hotel doesn't have a lift so we had to carry our bags all the way up. We reserved a double room, but got a twin room. Room was dirty, furniture old and smelled bad. Sheets were to small for the beds, and the beds were too small for a normal size person to sleep in. There was a huge red stain on the carpet floor (we really don't want to know what happened there). There was a whole in the door (don't want to know about that one either). But the real shock was the bathroom (it really scared us). It smelled, there was no carpet on the floor and noone would be brave (or stupid) enough to walk barefooted there. Breakfast resembeled a prison meal
close to the seaside very far away from the train station and city center. very old building with old furniture and terrible bathroom
the staff speaks German, good location, free parking, rich breakfast, good prices, if you don't have high expectations its perfect for a short stay. its very close to railway, if you have a deep sleep there is no problem
Nice and cosy rooms, I think the home base of a German youth travel agency, although we never were bothered by them. Staff speaks quite okay English but better German. Rooms are clean. Bathroom is a bit old fashioned, not much to do in the hotel itself and a bit far away from the night life center (hour walk, so taxi preferred).
The Hotel it's pretty old, not very clean. Basically the Hotel it's use as a camp for teenagers, so during the night time they are screaming and running all over.
The breakfast was great, overall our stay was comfortable and nice. The hotel has a huge parking lot and a park to relax. The hotel was full of young people (an average of 19-21 yrs old) of all nationalities, mostly german. It is also very close (3 minutes walk) from the Balaton Lake beach. We also had a fridge available in the room. The hotel looked safe, we had no unfortunate events. I would recommend this hotel to groups who want to go on low budget trips, party, have fun, have a nice holiday. The wireless signal was bad so we had to sit in the hallway to use the internet on the personal computer.
acceptable price and breakfast old furniture, unpleasant smell, unconfortable beds, the tv and wireless not working
Generelt godt placeret. Relativt meget støj, men med gode vinduer synes støjen ikke så høj. Der er ikke swimming pool på hotellet mn nærmere en andedam/fiskedam. Forvent ikke at kunne bade vandet Bedre Swimming pool - Bedre morgenmad - Elevator mangler. Der er langt op med oppakning til 5 personer.
Acceptabelt - Mangler swimming pool - Meget larm - Simplel morgenmad Swimming pool - Elevator - Morgenbuffe bedre