This Hotel is truly a five star Hotel. The accomidations are very luxiourios the service was friendly and the breakfast is just phenominal there. I would reccomend this hotel to anyone visiting Wroclaw. Truly amazing! The parking for cars is really expensive at 100zl for 24hrs. Spa is also by appointment only and they were impossible to reach.
The bed was amazing. Best bed we have ever slept inn:) We liked the staff, the sauna, the jakuzi and the bed:):)
The hotel had a great location just off the old town square. Terrific value for the comfort provided. Cost of breakfast was far too expensive
The rooms were very comfortable - particularly the beds and the staff were extremely helpful We thought the food was very expensive compared to prices in the town.
Clenliness, friendly staff, location
lack of coffe facilites in the room.
it's location bar prices. eg 51 zloties for one whiskey and one bottle of beer !!!
It's right in the town centre and for the price I paid is excellant value for a 5 star. The staff were really helpfull and polite even though we arrived much later than we had planned. No
The beds were very comfortable, nice and dark room, quiet. Location is excelllent to watch a movie on the hotel channel you had to pay 25 euro's, a complete ripp off!
location is really good and people there are very helpful. Nesto coffee and Sauna is available. Water in shower isn't warm enough.
We ordered train tickets to be delivered to the hotel and they were misplaced in the Administartion Office rather than being placed in reception by the hotle staff therefore we did not receive the tickets. We are now having to receive a refubd on these tickets from the hotel which is an inconvenience.
Wszystko nam się podobało! W mojej opinii to najlepszy hotel w swojej klasie! Niestety nic...
The Hotel is in a very good location - this is the main advantage of staying here. Very close to shopping and the major tourist sites; easy to walk to most things from the hotel. The hotel room itself was very, very basic, and not good value for money (compared to other hotels we have stayed in). The room was very small, television was small and practically 'antique', no ironing facilities in room, no tea/coffee-making facilities in room, bed linen was also unimpressive (very basic, and a strange pale yellow colour). Face towels were not included in the bathroom; toiletries very basic also. Breakfast was ok - average selection of buffet offerings (although the scrambled eggs mostly looked like soup).
Pleasant hotel located right in the city centre with easy access to public transport. Big car park on site. The rooms were very clean, air conditioning worked well. The stuff could learn some foreign languages. Overpriced breakfast.
Quality of service
This is about the 6th time I have stayed in the Mercure Panorama in Wroclaw, the staff are alwasy friendly & welcoming without ever losing their professional nature. It is a great help when staying in a city, I would recommednd it for 1st timers in Wroclaw to find your feet. No
Hotel staff politness & eagerness to help
The room was very clean and comfortable, excellent beds.Well-located, PC and printer + free internet access (reception area), good breakfasts. It was not possible to open a window for fresh air. Awful cigarette smell - people can smoke in the reception area (bar + PCs desk)
Excellent breakfast. Good location. Next to shopping centre. Free internet. Everything worked.
Unpleasant reception staff, but otherwise it was fine.
Very good hotel and staff. Good position and facilities.
Good breakfast. Helpful reception staff. Packed breakfast offered. But there were some problems which are shown below. Dirty towels on first night, (washed but stained). Bed linen not changed regularly, even whenblood stains from mosquitos that visited the room in numbers. No soap or shampoo. Only squeezy fixed bottles
Very friendly staff.Good service.
I have stayed here before,. hence I chose it again. The staff are friendly, the rooms comfortable, and it is within 2 minutes' walk of the Breslauer Ring. I used to stay at the Monopol, but now that another firm has taken it over it has become overpriced for what it is. The Hotel Duet is far better value.
This hotel has very friendly and helpful staff, rooms are clean, and it is quite well located, about 5 minutes walk from the city square. Some travellers may find it a bit inconvenient, noise wise, that it is located on a main avenue, but it was not too bothering to me. in hot weather, the AC may be missed
situation - clean hotel - good restaurant in the hotel - good breakfast - friendly service room could be warmer (nov)
near by the city center, good service.
Staff are extremely friendly. Location is very good, very close to the city centre. Breakfast is fairly good. Room is spatious and clean, simple but nice. Relation quality/price is fantastic. Highly recommendable
Excellent, helpful staff. Knocking and building site type of noise at night.
great value for its price, very clean, well located.
The reception girls were really helpfull. The girls in the dining room were really nice and very busy and so polite, The gentleman dressed in jumper and pants we were of the openion he was the "chef" he could try in future to dress as so.He looked more like the bin man hes manner was not so nice to the girls working with him . The room we had I was not able to sleep with the trams treble glaze would not go astray
reception staff, the room itself, the location, the feel of the place
The location of the hotel was very good for our visit and it had a good restaurant. Also the staff were very helpful and could speak English
Location Only one plug - no way to charge the phone, run laptop and fan at once(no air conditioning, but I'm fine with that)
The restaurant is a classic Polish pub-style place and is modestly priced with decent food and drink. The hotel is basic but is very fully priced for the quality reflecting both free parking and a good location. I probably would not stay there again, because there are so many good options. Room is TINY, only double beds and they were small too. The shower is almost claustrophobic. There are no carpets on the very cold floors.
central location, but hard to reach because of the traffic restriction on the bridge; nice breakfast small room for 3 persons
This beautiful Hotel is situated on an (wyspa) Island. It is a very welcoming place, with very helpful and kind staff. We stayed four nights and wished for more. It is easy walking distance to everything. We enjoyed the delicious Polish meals at Tumski as well as in the (rynek) Market Sq and a number of palce in the Old Town. Nothing bad about the hotel.
Great location. We had a beautiful view toward the Odra River and the university. Staff was wonderful, sending a employee with us to meet our taxi on the day we left because the annual marathon was being run and the taxi could not get all the way to the hotel. Breakfast was very good and the room was beautiful and roomy. No.
Well located in old town area, on the water. EAsy to get to everything and lots of park space nearby.
Location Price Nice restaurant. Staff friendly Very noisy at night
The property is well kept and parking is secured.
Nice rooms, friendly staff You have to go cross the lobby to reach the spa and there were no possibilities to lay down and relax
Great, perfect design, everything is clean and everybody is unbelivable friendly, I hope they keep their level!!!
First impressions on opening the suite was fantastic! Loved it all.
The spacious room and the position of the hotel very central to visit the city of Wroclaw The lack of parking space, and the difficulty to find the hotel
A very beautiful hotel with large room and fantastic staff. Although in the city centre, hotel is hiding in a small street, not very attractive area around the ghotel.
The room was a cut above anything else, the attention to detail was brilliant. WiFi for rooms is a must, the only thing preventing our stay here being perfect.
The room was very large and comfortable. Breakfast was not included and very overpriced. Very limited parking.
The space , comfort and general design of the room was first class as were the bathroom facilities .
Locations great, can walk to to most of the thinhgs to see or to shops. Upmarked hotel.
Was a reasonable price and great location. Service was poor. ordered room service and food was freezing cold and really not that good. left food in room for a full day afterwards room service did not remove. Jacuzzi was frezzing cold. Pay per view tv did not work no explanation given. If it was a 3 star hotal i would recomend it however it is not a 5 star hotal not sure where they got that classification from its a joke.
A really "smart" hotel, lovely large bedroom, modern and elegant layout all spotlesley clean. Staff very friendly and helpful.
Qubus Hotel Wroclaw ligger så central som overhovedet muligt - lige ved Rynek (Ringen) - pæne værelser - god morgenmad
Jeg ændrede min reservation fra et værelse til to, via telefon og kom derved til at betale fuld pris (115EUR) for begge værelser, hvor reservationen sagde 82EUR for det første værelse.
Beliggenheden, personalet var meget søde og hjælpsomme, morgenmaden var rigtig god, pool/spa/sauna faciliterne var rimelige - men det vurderes meget godt at de overhovedet er der Parkeringsforholdene var svære. Bilen fik en bule i døren under opholdet. Dette er ikke - og vil ikke - blive klaget til hotellet.
Hotellet ligger tæt på den gamle bydel Døren smækkede hårdt larmende i.....At vide før vi kommer hvilken type værelse vi får... vi forventede værelse med hjørne vindue......størrer...
Udmærket hotel med ok service. Dog lidt besynderlige detaljer hist og pist, såsom et sengetæppe med hul, mærkelig finish på badeværelse, etc.
The hotel building is certainly 5 star and it has a great location. I was disappointed by the service in the hotel, service is not in line with the physical product, it is missing the refined service touch you are expecting in an international luxery hotel. The music is not of my taste, the breakfast could be better (more refined choice).
Excellent service, top design, very big and comfortable room, great restaurant, good spa, very clean and new
Spa facilities, very comfortable bar area, spacious bedrooms with outstanding decor. Excellent standard of service and curtesy from the reception staff. Room service was poor on morning of arrival. Bathroom layout could be improved to give more privacy. Shower poorly designed in Room 304. Also being overlooked by neighbours in same room.
The location and extremely friendly staff
Professional and sufficient support at the reception. Offered help with luggage. That evening a fashion show took place and party afterwards. Nothing against parties, but I had a wake up call at 4.30 am and would have appreciated a room to the other side as I was not able to sleep due to music...
Helpful staff, Pool and Jacuzzi bath in room Fifth floor rooms very noisey, staff were able to find another on the 2nd floor
Professional staff, pleasing ambience & decor, great facilities, great restaurant The room we stayed in was very dark and the breakfast could be a little more international
*Fine historic style modernised sesnsitiely. Excellent buffet breakfast. No.
the hotel staff was friendly and helpful; the rooms and bathroom were clean, nicely designed and good equipped (especially floor heating in the bathroom!); breakfast was a pleasure (quality goes over quantity; usually it is the other way round) and was served in a nice restaurant room no complaints :)
Very very nice hotel, excellent location, staff very friendly. User friendly hotel. Lack of tea & coffee making facilities in room
Quiet hotel in peaceful location, but close to town centre. Rooms spotless with nice layout & high standard of furniture. poor TV service, no /or limited wireless connection for laptop
Big room The bathroom is equipped with uncomfortable "system" for control the start/stop of the water ... for example in the shower pressing the only button, this will start to provide water for only 5/10 seconds, then it is need to press again or keep pressing ... in additional the 1st second the shower will start with very refreshing cold water
The food in the restaurant downstairs was very good and an excellent value for the money. The lobby was beautiful and clean. The employees at the front desk were extremely helpful and called to make tour reservations for us, which the people at the tourist office in the market square were not willing to do. Nor could anyone at the city tourist office answer any questions about the tours or even if they offered wine or ice cream on the boat ride. The faucet in our bathroom was terrible. You have to push the button and it comes out with such force that water splashes all over the sink, mirror and your clothes. There are no handles to adjust the flow. The shower is the same set up . It is annoying to have to keep hitting the button to maintain water flow but at least it doesn't spray all over the bathroom.
place and the hotel too
Hotel im Jana Pawla11 has a fantastic location - quiet and serene. The hotel itself is very impressive -spacious, beautiful decor. Excellent restaurant, cafe and breakfast in the conservatory. Staff extremely helpful. No
Attentive staff. Decor outstanding. Food Superb. Hotel is difficult to find. However it is in the shadow of the Cathedral, the spires of which are a landmark. Might be useful to mention this in the hotel information.
location atmosphere service Room lacks minibar . Shower stops after very short time
Breakfast in the winter terrace was really nice. I did not like the bathroom tap on button with no possibility to lower high stream of warer. It was difficult to stay dry..
The standard of accommodation was excellent; the rooms were spotlessly clean and well-equipped. The hotel is well situated and within walking distance of the market square. The breakfast buffet was lovely. I highly recommend this hotel.
Price On multiple occasions I email hotel in advance of trip and they never responded. I even called Best Wesrern's 800 number who confirmed I was using correct email and that my reservation was in the system. ALL other hotels in Poland and Wroclaw communicated with me. I refused to risk a late night arrival to a Hotel that does not respond to guests or traveler comments on Trip Advisor. We did stay at Puro Hotel and loved it.
Hotelpersonalet var meget venligt, og hotellet vinder ved at komme indenfor. Vores værelse var lidt småt, men vores venner havde fået et lidt større værelse. En del støj fra gaden (sporvogn), men vinduerne tog det meste af støjen. Restauranten hvor vi spiste den 1. aften skuffede med hensyn til vinudvalget, da betjeningen ikke var sprogkyndig. For den fremviste flaske fik vi oplyst en pris på 17 pln. Det lød billigt, og hun kom også hurtigt tilbage efter at have konsulteret en medarbejder i receptionen, og nu var prisen 90 pln. Nok lidt i overkanten, men OK.
everything just worked properly, + friendly staff
hairdryer out of order
Hotel as a whole, nice hotel with nice staff. No
staff very friendly, clean, new hotel The bed is as hard as possible H3 or H4 if exist, comparable with a wooden deck :-(
Food, esp breakfast was excellent. Staff v friendly and the room was comfortable. Was very had to find and in the middle of an industial/office area. Staff very nice but lacking in atmosphere. Handy for airport but miles away from town centre
It is a new and fashion hotel. Good is everything except you are not in the centre of the town
A comfortable place to stay, with excellent WiFi in all areas. A safe carpark with plenty of room. Well equipped rooms. Lightproof curtains would be an asset. Now there is a lot of light coming in during daytime.
Staff very helpful, hotel was clean and food good. Very handy for the airport
Close proximity to the airport and then it is not far from the city either. Good stopping point for Wroclaw visits. Good buffet breakfast (included in price) is served in the morning. The stuff was courteous. The room was very well appointed.Good all around experience. Poor lighting in the corridor (3rd floor)
Breakfast was a plus.