Hyatt Place Nashville Airport

Dårlig overnatning

Værelsets størrelse

Parkeringspladsen har ikke plads til at parkere. Rengøring ikke værelset rent. Erstattet håndklæder men ikke give vores værelse.

The website said there was an indoor/outdoor pool. There was in fact no indoor pool. We were under the impression that they had a bar/Resturant. We got in on Christmas night for a seven day stay. Decide to go down for some drinks only to find out that their “bar tender” is also their front desk girl and actually has no idea how to make drinks at all. Which was rather disappointing because one of the main reason we picked this hotel was for the bar/grille. We then made a comment along the lines of well at least we can still swim, only for them to tell us their pool is only outdoor and very obviously closed for the season. Shortly there after, a guest came down in their suite looking for said pool only to go back upstairs as discouraged as us. The only two ladies on staff that night then started to giggle between the two of them about how we all thought they had a pool. Only one night out of seven was there someone on staff that could actually make a drink off of their drink menu. Every other time we were told they didn’t know how to make any drinks. At least once a day we’d go to head up to our room only to find that our key wouldn’t work on our door. Every. Single. Day. Every time we’d mention our issues to the staff, we were told there wasn’t a manager there and that they really couldn’t do anything to help us. Again for seven days. Will never go back. Total waist of our money especially when no one wanted to listen to our issues or do anything to try to make it better. Hyatt place thank you for ruining our Nashville vacation.

Nothing

Room was filthy, bathroom was grosse. Beds dirty, pillows dirty. Room key didn’t work 3 times place was a dump