Hoteller i nærheden af Lufthavn: Tromsø Langnes

Fordele: Great location

Ulemper: Cost of hotel food and drinks

Fordele: Location was great, as well as the breakfast in the morning. close to all major sightseeing. Bar tender both nights was very attentive.

Ulemper: my room was not ready when I arrived they mentioned would be ready for 3 pm when I approached the front desk at 3:05 they told me at 4:15 pm- not acceptable from a long flight then someone approached us and told us we could not have anyone sleeping in the lobby when bar opened up, our room was not ready and my son 5 years old was the one sleeping. very rude individual and clearly 0 customer service manners. We told him then to go and get our room ready then, since we were traveling since 8:30 am.

Fordele: good location and view of the harbor was amazing. the complementary breakfast had a great variety of food!!

Ulemper: too expensive... one of the elevators wasn’t working and some of the buttons were not there.

Ulemper: vi fik at vide at morgenmaden startede først 7.30 og der skulle vi forlade hotellet, men da vi så kom ned var morgenmaden igang. Det var på sin vis jo en god overraskelse, men også lidt ærgerligt at vi ikke rigtig kunne nå det, fordi vi havde planlagt ud fra at den ikke havde åben. Den så dog rigtig lækker ud.

Fordele: Beliggenhed, personale, komfort i top

Ulemper: Enkeltværelse klemt, for dyrt i forhold til dobbeltværelse

Fordele: Flot hotel. Fantastiske baderum

Fordele: Great location; good amenities; bathroom quiet large and not too wet; ample of bfast varieties

Ulemper: Extra bed was thin mattress; main bed was small for 2 people

Fordele: God beliggenhed

Ulemper: Ingen specialkaffe (cappuccino etc), da maskinen var i stykker og havde været det i 3mdr. i henhold til personalet (uden istykker skilt på maskinen) Varmen på værelset kunne ikke skrues op - stod på 18 grader ( fik efterhånden en varmeblæser af personalet) Rengøring utilstrækkelig, når man finder blindfolder på gulvet ved sengen

Fordele: Location was very central. Friendly staff.

Ulemper: Not clean room and very cold inside. Small rooms for this price. Budget hotel feeling.

Fordele: Great location.

Fordele: Excellent location, great staff and very good breakfast

Ulemper: No spa facilities

Fordele: Good location with nice view

Ulemper: Bar shut for 2 nights- reasons including lack of staff available. Room small and very mediocre- old carpeted floor

Fordele: Fish soup in the bar was excellent. Proximity to Express Ferry departing place. Very tasty breakfast. Staffs were courteous.

Ulemper: We were assigned a room with city view which we did not care much about.

Fordele: Fantastisk morgenmad med alt hvad man kan forlange og lidt mere. Dejligt værelse med fin udsigt. God beliggenhed.

Ulemper: De glemte at gøre rent 1 dag. Men det betød ikke så meget.

Fordele: Location awesome Superb breakfast; all delights you could possibly want and hundreds more! Staff v warm and friendly Views are unbeatable given harbour side location Most tours collect from foyer so really convenient for not having to trek to different locations

Ulemper: Room size (standard rm for family of four not big enough by a long shot - nowhere to put luggage or contents!). So bloomin hot! Impossible to dress children and get dressed before leaving room. Thermostat wouldn’t go below 24degrees! Reduce room price by lowering heating? We had window open for whole stay... Cruise liner obscured stunning view for 2nts - not hotels fault but was a shame!

Fordele: Location. Staff. Very comfy beds. Great breakfast until the last day when hotel was on lock down. Very limited choice. Not their fault of course. View of mountain from the room.

Ulemper: Noise from boats moored up all night with their generator running. Very expensive parking. No free parking at this hotel. Even though they say there's parking. Spent £150 on parking outside the hotel over 5 days! Small bathroom.

Fordele: The room and location was fantastic. The breakfast was excellent with many choices. Staff were very friendly and helpful. The view from my room was outstanding. Location was very central for all the activities.

Ulemper: All good.

Ulemper: Alt var perfekt, undtaget vinduer der var meget beskidte af fugleklatter. Det satte en perfekt udsigt noget ned.

Fordele: I liked everything about this hotel specially the helpful staffs. The view from my room 644. The breakfast and excellent location. I will go back again.

Fordele: Tromso was lovely

Ulemper: Prices

Fordele: For mange turistbusser hele eftermiddagen/aftenen udenfor værelset

Ulemper: Se ovenfor

Fordele: Very easily accessible for all day trips. Great dinner, very good breakfast!

Ulemper: I couldn't pinpoint one thing that I did not like, however, in terms of pricing I would expect a little extra for a 10/10.

Fordele: Nice and clean, spacious and confortable room

Ulemper: No frills, feels like a refectory/hive, extremely pricey

Fordele: Really clean and also great to be just in the city center. Also there is a parking in the basement (about €20/day if you stay at least 3 days), very convenient

Fordele: Beliggenheden. Morgenmaden. Parkering. Værelset.

Ulemper: Træk fra ventilationsanlæg

Fordele: Waffle happy hour in the afternoon.

Ulemper: Breakfast was average.

Fordele: Desværre var der først morgenmad kl 7 og jeg skulle fra hotellet 6:40, men nåede at få en kop kaffe og et stykke brød.

Fordele: The breakfast had a good selection, even after 7 times we were content. It's perfectly located in the center and most tours and chases start just around the corner. The reception staff was always friendly. The breakfast staff did a good job, but didn't look as approachable.

Ulemper: - There is supposed to be pancakes in the evening. We had not been made aware of that during check-in or prior communication, so we only found that out at the end. - There were no shelves in the room. Given the size of the arctic clothes we had, it would have been practical to have some more storage area. - Some of the corridors look very dated and have the styling which evoke the feeling of being on an old ferry-boat. - The blankets/duvets are not so breathable, probably synthetic, so they cause you to sweat. I prefer breathable/feather blankets.

Fordele: Nice location next to city center. Clean and cosy rooms. Good breakfast. Nice and helpful staff.

Fordele: God valuta for pengene. Komfortable værelser med rigeligt plads. Perfekt beliggenhed.

Ulemper: Meget glat badekar.

Fordele: Great location. Waffles in the afternoon are included, which is very nice. Rooms are simple but clean and a good size.

Fordele: Room was great, staff were very friendly (only the chef that wasn't very forthcoming), love the fact you can make your own waffles in the afternoon! brilliant location, very central.

Ulemper: The chef was a bit "moody" - often didn't have milk, the cream for waffles was sour - when requesting things, we got a bit of an attitude on a few occasions.

Fordele: Room was clean and perfect for what we needed, Breakfast was superb, good choice of hot cooked breakfast and continental style as well. Dinner was great a buffet choice of potato and stew and Pasta dishes. the added bonus of afternoon waffles was great, especially when you spend the day sightseeing.

Ulemper: Beds could have been comfier, maybe some more pillows as well.

Fordele: Superb

Ulemper: Absolutely nothing!

Fordele: Great location, excellent room view on the harbour side. Breakfast buffet was great and the dinner buffet was always tastey. The hotel has a cosy feeling and the sauna on the top floor was also great. Staff was always friendly and helpful.

Ulemper: The only thing was that there was no closet or chest of drawers in the room to put your clothes in, so we had to live out of a suitcase for a week. Also there was no safe in the room, so the valuables had to be locked in the suitcase.

Fordele: The location was ideal: on the water with a beautiful view on the harbor and the fjord. It was very practical to have the afternoon waffles and the dinner included, in light of the Norway prices at restaurant... having the tea and coffee available was a real plus as well.

Ulemper: The room was quite tight for 3. it was a room for 2 with a roll-away bed. The afternoon waffle was made possible with the use of one small machine making only 2 waffles at a time... you can imagine the line... ;) The breakfast and dinner were filling but clearly not memorable... The staff was not super welcoming, I am glad this was not my last stop in Norway, otherwise, I would have left with a somewhat negative perception of Norwegian hospitality... The hotel would benefit from a little sprucing up and brightening.

Fordele: Norway in lock down so sandwiches for breakfast . No waffles in afternoon and only one course for dinner. All tourist stuff shut

Ulemper: Good hotel

Fordele: Beliggenheden og servicen

Ulemper: Alt var fint

Fordele: God

Ulemper: Ingen minibar, brugser virkede ikke, dårligt afløb i vask

Ulemper: Sengen var noget blød og der manglede garderobeplafd

Fordele: God morgenmad og solid aftensmad. Aftensmaden bestod af suppe, forskellige salater, brød og en varm ret. De 3 dage vi var her, stod den varme menu på henholdsvis: chili con carne, fisk i fad og kalkun stew. Super godt med halvpension med i prisen, da det er dyrt at gå ud og spise i Norge. Hyggelig lounge-stue med gratis kaffe, te, kiks og vand. Om eftermiddagen kl. 15 kunne man selv bage vafler gratis, og her kunne det dog have været godt med en ekstra vaffelmaskine så man ikke skulle stå og vente i kø for længe. Men det er blot en detalje og bestemt ikke ødelæggende for totaloplevelsen. Det kan klart anbefales at bo her :-)

Ulemper: En anelse for dyrt. Sikkert ikke dyr i forhold til norske priser, men det kan afholde mange for at komme og besøge dette fantastiske smukke sted.

Fordele: Beliggenheden

Ulemper: Gulvtæppet på gulvet på værelset

Fordele: Central location with plenty of options with restaurants, shopping and transportation. The hotel is located in an old building though the rooms are fully refurbished. Size is small and not much view due to the location being away from the water, though the breakfast is easily one of the best we have ever had.

Ulemper: A bit pricey for the size and lack of view

Fordele: Clean and close to everything and breakfast was great

Ulemper: No lobby to chill

Fordele: We enjoyed the variety of items on the buffet for breakfast. And the hotel was very clean. During our stay there the fire alarm went off at 5:30am. The staff were very professional and able to direct us where to go to evacuate.

Fordele: Fine rene værelser. Små men tilpas til ophold hvor man kun bruger rummet til at overnatte i. Utrolig servicemindet personale overalt. Fantastisk morgenmad!!! Den buffet overgår alt !!! Og med meget hyggeligt personale tilknyttet

Ulemper: Ingen klager - alt var godt

Fordele: Clean, good location, kind staff, excellent breakfast

Ulemper: Nothing

Fordele: Really clean place, Staff really friendly Breakfast Awesome!!! Location just in a city center!

Ulemper: Nothing...

Fordele: Nice hotel in a great location. Delicious breakfast buffet.

Fordele: For super kort en overnatning i Stockholm, glem ikke at bekymre dig om downtown logi. Tag arlanda Express-toget. 20 min. du er i byen.

Fordele: God beliggenhed i forhold til lufthavnen, dejlig udsigt, god morgenmad!!

Ulemper: Intet.

Fordele: I truly enjoyed the comfortable bed especially during winter time. I loved to roam around the beautiful Tromso but I also looked forward to coming to my hotel room because it was cozy and warm.

Fordele: The room was lovely and we had a great view.

Ulemper: That we had to leave after a very short stay due to the Coronavirus

Fordele: God sæng og dyne. Fint brusebad. Elevatorene var altid klar og hurtige.

Ulemper: Manglede lidt mere plads til klær. Det var ikke lukket skab på mit værelse. En kommode ville have hjælpet. Jeg var på hotellet i 4 natter. Havde derfor lyst til mere plads til mine klær.

Fordele: Extraordinary view from room

Fordele: God udsigt, god fitness, god morgenmad

Ulemper: Receptions området

Fordele: Fin beliggenhed og lækker morgenmad

Ulemper: Tempraturen på værelset (Centralvarme)

Ulemper: Meget slidt hotel. Meget små værelser. Mange værelser har meget dårlig udsigt - til andre hotelværelser. Total mangel på atmosfære

Fordele: Meget fint hotel med en god beliggenhed. Vi havde værelse med en meget smuk udsigt. Morgenmad er rigtig lækkert.

Ulemper: Der var fest på hotellet både fredag og lørdag aften, som vi slet ikke blev informeret om. Hele værelset på 5 sal rystede, så højt var musikken til kl. 00 - 01 begge aftener. Det var meget træls, når man skulle tidligt op og på tur dagen efter!

Fordele: Despite the shabbiness of the building it had everything needed in a budget hostel, was quite comfortable and was located very close to centre of town. So if you expect chic, not shabby, stay away! They ran a good reasonably priced Northern Lights tour each night that was viable weather wise.

Ulemper: I was told that this hostel is in the 3rd oldest house in Tromso. It looks like it. It's very shoddy and all the electrical wiring and plumbing has been added after being built. Shared showers and toilets are a tight squeeze. However fire safety equipment and sprinklers are in place so it should be safe. Stairs are really steep throughout. Lighting in the female dorm at the top of the house (Room 7) was terrible and the blinds kept falling down. There is some basic maintenance needed in this room.

Fordele: The owners are super nice and accommodating. Checkin after hours went smoothly and the location is great.

Ulemper: My bed was very close to the window and I could feel some air all night, got a cold after the first night.

Fordele: Good

Fordele: Nice host, great location

Ulemper: Really expensive for a hostel - Cleanliness

Fordele: Perfect location, super nice staff, relaxed atmosphere and great tours to see the Northern Lights. I traveled solo and it did really feel like being with family or a group of friends there. One of the most memorable trips I've done!

Ulemper: Literally, nothing to criticise. It was just great.

Fordele: Is very near from center, and the place is cozy and the staff was friendly

Fordele: Cosy, comfortable, good location

Ulemper: Tight spaces, bathrooms/showers area was very small and got crowded.

Fordele: Location is very good, a few meters from city center.

Ulemper: First, I have been welcomed by a very impolite Spanish receptionist, Teresa, who, when realized about her rudeness, apologized. Toilet and shower are very small and quite rudimentary. Guests are hosted in two houses, I was in the blue house. As the living room is big to sit 7-8 persons, guests of the other house were coming to relax and to spend the evenings in the blue house. That meant people drinking and talking loud all day long till it was time to go to bed, at midnight. As you can imagine, the toilet on the ground floor was every evening disgusting. On the weekend, because the living room of the other hostel in the city was as well too small, receptionists and guests were coming to the blue house to party. The door of room 8 was impossible to be closed so I could only sleep until the guys were away. Oven and microwave were not working. 57 Euro the night for this piggery ?? Don’t pay it.

Fordele: Beliggenheden var god og de ansatte venlige

Ulemper: Nedslidt, skæve adgangsforhold, skumgummimadrasser.

Fordele: Robin was seriously one of the most amazing people that I met during my two week traveling through Europe. He is such a sincere person, with a genuine desire to do exactly what he's doing! I would highly recommend also that everyone who stays there goes on one of his tours.

Fordele: There was a good variety of food for breakfast.

Ulemper: The room was far too warm, and the bed too soft.

Fordele: We had a very lovely stay in this hotel. Breakfast was just amazing, with great variety and very tasty. Free tea/coffee in the lobby was very handy on cold days :) The room was not very big, but warm and comfy. The location is great as well, many interesting places are nearby and the bus stop is basically around the corner.

Fordele: Didn't have a problem with any of it. Huge selection for breakfast and all fine.

Ulemper: Would have liked a lounge to sit comfortably if I wanted to read a book or something

Fordele: Morgenmaden var perfekt Beliggenheden var god

Ulemper: Der var ikke noget som burde være bedre

Fordele: Great location and great breakfast, enjoy my stay and will definitely recommend it to anyone visiting to Tromso.

Fordele: Morgenmaden var helt fin.

Ulemper: Jeres kaffeautomat er helt umulig, så vi konverterede til the.

Fordele: Pænt hotel, pæne værelser, fin morgenmad

Ulemper: Boede på 3 sal, men det var lige ud for fortov, så måtte have gardinerne trukket for hele tiden.

Fordele: Great breakfast and good location

Fordele: Kan ikke klage. Det er lidt tæt på værelset, men hvis du ved, hvad du får, så er det et godt tilbud til prisen, især i pebret Tromsø. Sengen var meget behagelig, og personalet var venligt.

Fordele: Meget god morgenmadsbuffet... bekvemt beliggende tæt på startlinjen af midnatssol marathon ...

Fordele: Enkelt, hyggeligt, rent og lige præcis det jeg havde behov for

Fordele: Meget venligt og imødekommende personale. Gode fælles opholdsarealer. Central beliggenhed. Gratis bagageopbevaring - også efter udtjekning. Dejlig suppe til aftensmad.

Ulemper: Rommet var lille. Ingen skabsplads.

Fordele: Der var et hyggeligt fællesrum

Fordele: Design, aesthetics, position.

Ulemper: The rooms are way too small, no space for your luggage, too small for the money, breakfast is not included and the key-cards fail all the times and you have to swap them at the reception. You have a writing on the rooms' wall saying "You Are Smart"... I would change it in "You Are Small"

Fordele: Centrally located, within walking distance to restaurants and bus/boat station

Ulemper: Room small but its okay.

Fordele: Staff were lovely and breakfast was pretty good, but expensive for standard of hotel.

Ulemper: Room was like a tiny prison cell...about eight sq metres including the bathroom. Walls were "polished concrete" with slogans daubed "graffiti-like" telling me how SMART I was. Bed was far too short, I'm 1.83m (6'1") and my head touched one wall as my feet touched the other! This is not a hotel, it's a glorified hostel and should be marketed as such.

Fordele: location was great...with parking just five minute walk away. staff were awesome and helpful...

Ulemper: The bed was a surprise and how it is fitted into the tiny closet called the room also surprised even my wife. this is a place where you stay only to sleep...or you are alone, or you are both petite but we were only there to catch an early flight out so...who cares

Fordele: The location was good.

Ulemper: The rooms were exceptionally small. Three sides of the bed had walls, so one was unable to get off the bed without disturbing other. Room was without closet, so for a 5 day trip, unpacking was a problem.

Fordele: Faciliteterne ved siden af receptionen, hvor man kan finde både snapper og drikkevarer, er meget hjælpsomme

Ulemper: De rengør kun værelserne hver 4. Dag.

Fordele: Location was great.

Ulemper: Could have a fridge on the bad room

Fordele: Sengen lidt for blød og man kunne trille ud af sengen på grund af de bløde madrasser.

Fordele: Really nice place pretty much in the center of Tromsø with very friendly and helpful staff!

Fordele: Super clean, good location, very friendly staff, good shower with heated bathroom floor. Check-out time at 12pm instead of 11am.

Ulemper: The room comes with nothing except towels, linen, and all-in-one soap. Static electricity every where that we got quite strong electricity shocked whenever we touch anything, including sink tap, door handles, and even lift button. Moreover, the biggest downside is that the room doesn't have any kettles or cups at all. You have to go downstairs and ask people at the bar for hot water because the ones in the thermos at the bar was not hot at all. The check-in time late (3 pm), while normally other places could do at 2pm.

Fordele: Great location, nice rooms, very handy for local restaurants and cafes etc

Ulemper: Nil

Fordele: The staff were very friendly and helpful, especially Katerina, who gave us advice on things to do and places to visit. Great location! Everything that we wanted to do and/or visit was within walking distance. The room was very clean and warm. Its size was just perfect for two visitors for three nights. Bonus that it has towels, hand soap, hair shampoo and showel gel, as well as drinking water. The coffee was nice and strong down in the barception and the snack and breakfast options plenty. Also, the fact that you could check in earlier just by paying 100 NOK came in handy as well. I definitely recommend this hotel to everyone!

Ulemper: The room price was a bit more expensive than it should. We could definitely do with paying less, since there was no breakfast included.

Fordele: The location was great. Comfortable beds and great shower.

Ulemper: Nothing - all good.

Fordele: Brilliant breakfast ad dinner. Location is excellent. Like it.

Ulemper: Reserved two beds for one room, but first night was given a double room. However, at the second day we were change to another room.

Fordele: Virkelig rart at bo der. Super beliggenhed - tæt på alt hvad der sker i Tromsø. Lækker morgenmad - hyggelig “Fika” om eftermiddagen og aftensmaden er der ikke en finger at sætte på. ❤️

Ulemper: Der er ikke noget

Fordele: The view (we were in 401), comfy beds, good breakfast choices, nice evening meal,

Ulemper: The noise from the jacuzzi above our room was excessive after 11pm (when it should not be in use) so I had to complain on 3 nights The price of drinks was ridiculously excessive to the point we didn’t bother so the hotel lost out.

Fordele: Excellent location, rooftop jacuzzi, very good breakfast, big rooms and bathrooms, clean and warm in winter

Ulemper: Bed in our room was more like single bed than double, fortunately we are s size

Ulemper: Manglende parkering kostede os 250 kr for et døgn..

Fordele: Everyone, especially Charlotte was so helpful and supportive!!!

Ulemper: I had to shorten my stay.

Fordele: Meget imødkommende personale, god service, fremragende beliggenhed.

Ulemper: Det norske prisniveau, en flaske rødvin i receptionen 400 kr er ret dyrt!!! Parkering er også kostbart, 150 kr per dag!!!

Fordele: Locality, staff very helpful, polite, welcoming. Meals provided, nice food, tea and coffee freely available Hot tub nice bonus

Fordele: Morgenmad er OK. Beliggehed er godt.

Ulemper: Har ikke en Elkedel i værelse og har ikke en brusehætte i badeværelse.

Fordele: Location was good.

Ulemper: Although this hotel was more expensive than other similar hotels in the same area we chose it because of the evening meal it included. On arrival we were advised that the evening meal was served from 6pm. We booked a Northern Lights tour for every evening we stayed at the hotel (4 nights) which departed at 6pm so we asked the hotel if it would be possible if we could have our evening meal at 5:45pm (15 minutes earlier) or alternatively if they could keep some food out for us to have on our return. On check in we were advised that it should not be a problem but that we should speak to the evening receptionist. When doing so we were advised that the hotel cannot accommodate us in this regard and that we should send an email to management asking for a refund on the evening meal. When doing so we received a reply saying that the food is completely complementary to the accommodation so nothing could be done. We were extremely disappointed that the hotel was not willing to accommodate us with the evening meal in any way (not even offering something small like fruit) especially as we chose this hotel because of the evening meal it offered. Bottom line- if you are planning to go on a Northern Lights tour on more than one evening during your stay in Tromso this hotel is not good value for money. You will end up paying a premium for the hotel because of the evening meal and then having to buy dinner in any event (We needed to do this for all 4 nights that we stayed at the hotel because of their unwillingness to accommodate us due to northern lights tours).

Fordele: Morgenmaden var fin med et godt udvalg af både mad, juice mv.

Ulemper: Vi havde booket et dobbeltværelse, men blev indlogeret på et Twin room. Da der var fuldt booket kunne vi ikke blive flyttet. Hotellet nægtede at de havde lavet en fejl, og vi måtte diskutere ret længe om dette med flere receptionister. Da de blev klar over at fejlen lå hos dem, tilbød de ikke kompensation, det måtte vi selv bede om. Aftensmaden var desuden ikke særligt spændende eller varieret.

Fordele: It was lovely and warm, relaxing and the food was really good.

Fordele: Breakfast was good

Fordele: Location

Ulemper: Price

Fordele: A small and very cosy family room which was ideal for the prevailing temperatures outside and did heat in excellent time. We would specially like to thank Mr. Eric and Miss Monika for their excellent brief on all the activities and good eating joints around the hotel. Mr. Eric was an encyclopedia of knowledge and gave us more information than what we expected. Miss Monika was very helpful through out our stay and of great help at check out by giving us extended check out time. A great team work. The staff at breakfast were really amazing, specially the tall girl, whose name I forgot to register. Thank you guys.

Fordele: Ligger centralt i byen og der var roligt trods det. Mini køleskab på værelset. God morgenmad. Vafler om eftermiddagen.

Ulemper: Dyrt og svært at finde parkeringsplads i byen. Smal seng men ok for os.

Fordele: Fint men meget småt værelse. Havde bestilt et med dobbeltseng, men fik et med to enkeltsenge.

Ulemper: Fint men meget småt værelse. Havde bestilt et med dobbeltseng, men fik et med to enkeltsenge.

Fordele: Fin morgenmad, fine værelser

Ulemper: Booked this hotel after our cruise ship terminated its journey due to Coronavirus. On arrival we were told we were being moved to an apartment around the corner instead, as we would need to self quarantine. On arrival we were told we could only leave to go to the supermarket, then had to stay in our room until we we met the quarantine regulations We shopped for groceries and came back to our room, which was adequate but very badly designed. Our bed was pushed up against the wall, there was nowhere to put the kettle down to turn it on - power point in the middle of the wall, no power point in the kitchenette. We had to boil the kettle by putting it on a suitcase on top of a chair. This was not the hotel we booked. We paid for breakfast to be included- we never received the promise of a continental breakfast to be left outside our door (we were expecting a buffet type breakfast when we made the booking, but understood health regulations required this change. But we did not receive any breakfast at all. We were given a declaration from the town council advising us we were to stay in our room. Outside the elevator was a typed sheet telling us we were to leave the country. Confusing and contradictory information for guests who were in a quandary. When we asked about local bus services, and where the local bus stopped closest to the apartments, the young man at reception said he did not know. Really? We managed to book flights out. When we went to leave we advised reception we were heading to the airport to try to fly home. We advised that if the flight schedule was changed for some reason, we would be back. The young man stated he might be able to manage that - we reminded him that we had paid to stay 2 nights, and that the room was still ours for another 24 hours. We would not stay here again

Fordele: When we arrived, the smell of cookies filled the hotel. The staff was friendly and sweet, free waffles when we got there!

Ulemper: The bathroom smelled of sulfer

Fordele: Location ,staff .

Ulemper: No early breakfast (I had to live at 7 in the morning)

Fordele: morgenmaden var ok, og stemningen på det lille hotel er vældig hyggelig, også med de små biblioteksskabe, i det hele taget vældig fint

Ulemper: rummet er nok lidt trangt, og der er ikke nogen hylder til tøj,

Fordele: Morgenmaden var fin, værelset var også pænt og rent.

Ulemper: Hotellet var svær at finde. Man skal selv huske hårshampoo da det sæbeskum der var, ikke var godt at vaske hår i.

Fordele: good location, little bit walking to the center, specially in a hard weather perfect stay, and lovely breakfast perfect staff , she is very friendly indeed I enjoy it, and it is perfect for watching the Norther Light as well,,,

Ulemper: I like the whole trip, nothing is unlikely !!!! :D It was a dream to me to see the norther light , I was afraid from the weather and how much it is cold, but good layers and heavy clothes is a good protection indeed you have to try this city and that hotel

Fordele: Staff friendly and helpful Free coffee Room was clean

Ulemper: Expensive additional charges for parking - £13 per day Very limited choice for breakfast - not even a toaster! However what we did have was of good quality Room was clean but tired looking and could do with a refresh Couldn't get TV working.... we didn't bother reporting it as it wasn't possible to view it when lying on the bed anyway as it was above the headboard.

Fordele: Location very good

Fordele: Breakfast was good, staff is nice, location is central - everything basically.

Ulemper: Can’t tell

Fordele: The location is exelent , near the bus stop to the airport , there's a store right next to hotel if you need snacks or drinks, there's hot drinks for free at the lobby. The room was nice ,clean sheets and towels.

Ulemper: a hairdrier ...you realy need to add it in rooms in such cold country like Norway.

Fordele: The hotel is clean and comfortable. I love it

Fordele: Nice staff, nice breakfast, close to the center

Ulemper: Noice of the road were hearable

Fordele: Fint rent værelse.

Ulemper: Der kunne godt være bedre mulighed for at opbevare sine ting f.eks. hylder / skab

Fordele: The staff were all amazing, very friendly and particularly helpful when I needed to borrow a USB charger. Really good English speakers too (as were most of Tromso to be fair). The room was basic but clean and comfortable, as expected, no real 'budget' issues. Well heated throughout the hotel. Wifi throughout and an internet terminal in reception too. Breakfast was standard continental meat n cheese buffet style (but that coffee, euch!) - more than adequate for the price. Overall I would definitely recommend a stay at this city centre budget hotel

Ulemper: No tea/coffee making facility in the room (although awful stuff could be had in reception)

Ulemper: WI-fi var elendig, langsomt og med udfald

Fordele: God beliggenhed. Rene, rummelige værelser.

Ulemper: Kedelig morgenmad. Det samme hver dag. Med få variationer kunne morgenmaden varieres. Savnede yoghurt og frugt.

Fordele: Personalet, kvinden i receptionen, var utrolig sød.

Ulemper: Morgenmaden var bestemt ikke noget jeg vil anbefale. Der var ikke engang smør, kun et kedeligt erstatnings produkt. De "blødkogte" æg var hårdkogte. Værelset var støvet.

Fordele: The location.

Ulemper: The room was very cold because the heaters wasn’t working. Very basic room. Not value for money. Had to wait for a long time to be seated for breakfast. Very disorganised.

Fordele: God kaffe

Ulemper: Små værelser

Fordele: Rigtig god morgenmad og rene og pæne værelser. Alt levede op til hvad vi kunne forvente.

Fordele: Room is fairly good. Breakfast is excellent - a lot of choices and the ambiance is good. Location is within walking distance to all attractions. This hotel is not the best choice if you are visiting Tromso, but it is a good choice.

Ulemper: There isn't any staff or bellboy at the entrance to help carry luggage into the hotel. There are only steps, no ramp. For older people it is not an easy job if they have big luggage. Especially during winter, the entrance area are very slippery.

Fordele: Dejlig morgenmad, sødt, venligt og meget hjælpsomt personale samt flotte, rummelig og moderne værelser.

Ulemper: Hvis noget skal nævnes, ville det være en stor fordel med et skab eller blot nogle hylder til sit tøj. Men fint med bøjlestænger bag spejlet.

Fordele: It was a last minute booking due to circumstances of the Covid 19 virus. Staff were helpful it was comfortable and clean. The staff abided by the rule of no buffet breakfasts implemented for safety due to the virus. There was plenty of food handed out to us and plenty of choice. Very good.

Ulemper: Nothing

Fordele: Beliggenhed Morgenmad Personale

Ulemper: Anbringelse af tøj og kufferter

Fordele: God service med madpakke da jeg skulle tidligt afsted begge dage

Fordele: Yes, yes

Ulemper: Twinbed instead of Quinnbed

Fordele: Meget centralt, god atmosfære og gratis kaffe/tr hele dagen.

Ulemper: Aftensmadbuffetten var ikke så spændende

Fordele: The room was very nice, clothes storage space was organized very space-efficient, the view from the room was beautiful, breakfast choice and quality was the very best we have ever had in a hotel.

Ulemper: There was just one disappointment, the bed. Bed mattress was of surprizingly low quality and uncomfortable, so we didn’t manage to have good sleep.

Ulemper: I would love to rate the hotel, but we were unable to attend because our flights were cancelled due to coronavirus. The Scandic Grand has refused to refund us. Not a very customer-friendly policy.

Fordele: The person at he registration desk.

Ulemper: Everything else : "studio" in the basement, noisy, right on the street at the level of the cars, without double glazing, without proper dark shades, kitchenette but not a proper table to eat anything. I would NEVER go back.

Fordele: The staff were phenomenal! When our plans changed suddenly they were extremely helpful and attempted to find us a new place to stay since they were booked. Although we ended up at an Airbnb, we appreciated their sincerity in our well being. They also stored our luggage until we could check in. When we came back two days later to stay we received the same amount of care! The room was spacious with a mini refrigerator and clean!

Ulemper: The light switches were slightly confusing.

Ulemper: Didn’t service the rooms.

Fordele: Very good location, barely five minutes walk from the airport bus stop and ten minutes walk to the ferry. Staff were excellent, very helpful and smiling. I was expecting a rather drab town but was amazed at the pretty the main street and the attractive wooden homes above it on the hill. Sadly it seems the developers are slowly winning and there are some awful new buildings being built. There are a few bits of interesting architecture but not nearly as attractive as the old buildings.

Ulemper: Rooms a bit small but that seems standard for Norway

Fordele: Gratis kaffe

Ulemper: Da jeg kom var der lange sorte hår på toiletbrættet. Og der var en del larm når de gik rundt på værelset oven på

Fordele: Thanks for upgrading to larger room. Kitchen was convenient.

Ulemper: Parking was apart. Not easy to find.

Fordele: It was such a cozy and comfy place. We had just gotten off the plane from the states and got this place and we were definitely not let down. The bed was so comfortable and the kitchen was great for us to make a late dinner and breakfast in the morning. We actually didn’t want to leave! Good job!

Ulemper: We loved everything. We kept saying it the whole night we were there.

Fordele: Location was brilliant and the staff where even better. Id go back on the basis of the friendliness of the staff

Fordele: The shower was epic!

Ulemper: Full size bedding, it was two singles on a full.

Fordele: Staff at Reception very friendly and helpful. Bathroom small but nice, however dangerously slippery as shower doors not tight. I would prefer a bathroom mat instead of one new bath towel every day. The tiny room was clean and warm.

Ulemper: My request NOT to be on ground floor was not considered. The extremely small room (6m2 ?) faces walls only and there is no daylight getting in. Having a rest during the day was not enjoyable..... (because of all the night activities seeing either Northern Lights, Husky dogs or Reindeer) The facilities like bar, restaurant and spa are located in another hotel 650m away.

Fordele: Clean and warm room. Coffee and tea any Time Central location of the hotel Elevated floor (4th) Having the rooms close

Ulemper: No proper breakfast and no clear mention of it at the Time of booking. It was mentioned « Breakfast 125 Nok » which is misleading and give the impression of a breakfast availability whilst there is no breakfast room in the hotel only possibility to get a breakfast bag. No matrimonial bedroom for a couple.

Fordele: Personalet var virkelig venligt og hjælpsomt. Hotellet er meget centralt placeret, og indretningen på værelset var fin.

Ulemper: Der var ikke gjort ordenligt rent på værelset, og sengene var meget dårlige.