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Design, aesthetics, position. The rooms are way too small, no space for your luggage, too small for the money, breakfast is not included and the key-cards fail all the times and you have to swap them at the reception. You have a writing on the rooms' wall saying "You Are Smart"... I would change it in "You Are Small"
very good breakfast buffett... conveniently located near to starting line of midnight sun marathon
Can't complain. It's a bit snug in the room, but if you know what you're getting, it's a great deal for the price, especially in pricey Tromsø. The bed was very comfy and the staff was friendly.
Good location from the airport, nice view, good breakfast!! Nothing
Renovated rooms,with nice vieuw over the harbour,comfy bed Room was a bit small
breakfast location view from the window colours of the hotel it was cold in the room it was not possible to regulate the ventilation system
Location is fantastic. Ask for a room with a view of the cathedral. Breakfast is excellent. Rooms are nicely designed. Sauna and spa area is very disappointing.
What a wonderful hotel. Highly recommended ,special a new dimension business class rooms. Unbelievable beautiful.
For super short one night stay in Stockholm, don't bother with downtown lodging. Take the arlanda express train. 20min you are in town.
Very good location. Close to the port and all the shops in the center of the city. The hotel rooms have excellent view of the sea.
Good comfort Nothing
Hotel staff I almost cannot find the toilet paper since it is very close to me. It means, no space in between.
Extremely central and convenient location, nice view. Excellent breakfast, you could find whatever you wanted (even salmon!). Helpful staff. Very expensive for what it offers. It isn't that luxurious so as to justify so high prices, except for the good location. But I guess that's a problem with Norway in general.
Although the outside of the hotel didn't look promising, inside it was fine, the room was warm and comfortable and breakfast was great!
Very friendly staff. Excellent breakfast buffet. Shame that there was no service on sunday in the very beautiful relax/sauna.
det nye bedre værelse vi fik
dejligt værelse (men med trist udsigt) med central beliggenhed i forhold til mit marathonløb. skønt med spa på toppen, bare trist at den ikke virkede... udsigten var så trist at jeg nok ikke vil bo der igen. Kræver jo at hele bygningen bliver lavet om
vi fik et flot værelse med udsigt til ishavskatedralen. nød boblebadet på taget og midnatssolen.
The beds were very comfortable The internet did not work
Good breakfast. Good view from top floor. Good location central but not noisy. Indirect view of midnight sun (could read by sky light at 1 a.m.). I don't think it would be fair not to mention this: the lift/elevator was not working. This was known when they took our booking but we only found out about it on arrival late at night, our room was on the top floor and there was no one to help with bags so we left the bulk of our luggage downstairs. On the second night we were given a much better room two floors lower. We also got a 20% discount for the inconvenience (and lots of exercise).
God beliggenhed. Flot service med eftermiddagsvafler og aftensmad inkluderet.
personalet er meget hjælpsomme. Morgenbuffeten er en god strart på dagen, vafler er en dejlig eftermiddags "snack" og aftenbuffeten er et extra krydderi på opholdet. Dejligt mange fiskeretter. Hotellets beliggenhed er fantastisk, udsigten over hav og fjeld er alle pengene værd.
Centralt beliggende, god ordning med fri kaffe og aften buffet samt fri internet. Manglende parkeringspladser.
Beliggenhed. Værelse med en fantastisk udsigt ud over havnen. God morgenmad, "belgium waffles" + aftensmad inkl. i værelsesprisen. Nej
Konceptet for forplejning var godt. Frokost med godt brød, eftermiddags-vafler var dejligt at nyde i dårligt vejr. Aftensmad var et godt tilbud, hvis man foretrak et blive på hotellet. At få sit værelse gjort i stand kl. 16 om lørdagen er noget sent.Badeværelset mangler toiletpapirs-holder !
Venligt personale Morgenmadsfaciliteterne er alt for små. Den ene dag måtte vi spise på værelset. Åbningstiden for kort. Kl 10 ville være mere passende.
Venligt og hjælpsomt personale Sengen var alt for lille til to personer.
Behandlingen af unge backpackers, hvor deres sårbarhed for logi blev omsat - lidt for kreativt - til en merfortjeneste.
very nice , close to all city attractions and city center
cozy clean room and comfortable bed.... lots of hot water and plenty of soap... heating to dry my clothes.... friendly helpful staff... Limited TV channels English and no mini-bar
typical hotel for business trip, the rest. near to hotel is quite good. staff service need to improve
Good location in city centre. Good buffet breakfast served in adjacent chain restaurant (Egon). Rooms are smallish but very clean and quiet (except for the seagulls screaming 24h a day, probably unavoidable anywhere in the city). Friendly staff, free internet in the lobby. During our stay the hotel was full, and many breakfast buffet items occasionally run out. Not a lot of locker/drawer space in the room.
Extremely courteous staff. Usual scandanavian simple style and good quality No problems really.
I didn't like this hotel, the only good thing was the location. We stayed in 6 hotels in Norway, and this was the worst! They were house repairs under our room, with a terrible noise from 8:15h A.M. They didn´t clean the room or emptied the garbage. We had booked a triple room, but the third bed was very uncorfortable. The beakfast was poor. Because of the noise and the grubbiness we tried to wright a complaint but in the reception they said they had'n a complaints book.
Staff friendly, rooms modern, nice and clean. Good Wi Fi. Good bathroom. I asked for a 'room with a view' and they did the best they could, putting me on the top floor with balcony and some restricted views across city. On a clear night you could, theoretically, stand outside and see Northern Lights. I suggest you ask for the same. TV didn't work for all 5 days. They offered me another room, but I preferred the one I was in and downloading programs to watch. Not a big deal to me. Rooms might be a little tight for two people but, hey, get outside and enjoy the town!
The room was clean,quiet and comfortable. Excellent bathroom. Very ample breakfast. Excellent coffe machine in lobby sitting area.
Pay 35 kr for discovery channel, that's just sad.
Could check in earlier because the room was cleaned up fast. Breakfast served until 11 am in the weekends.
I liked the location, price and the design. i have nothing to say, did not experience anything that was negative
friendly staff, pool & sauna n/a
The young girl stuff at night was very nice and the sauna was good!The sauna,gym and swimming pool are already included in the price,also the breakfast. It looks like hospital or retired people house but inside the room is fine. the location is not suitable for people who travel with big luggage. You have to take bus 40 or 42 from the Tromso airport but the stop is not in front of the airport,you have to find it. Then you arrive in downtown,change the bus 37. The flybus driver can't take you to somewhere near there (I asked him as the hotel stuff wrote in the email but in vain...)At night, when you are cold and tired, you don't want to do all these movements so I took a taxi and it costed about 150 nok but it's just 5 mins. A little bit expensive!
Good value Comfortable All ok
Cleanliness of the room
only price was fair ,clean room ,car parking , quit hotel must pay for parking , far for center city 15 min walk
Facilities are excellent. The view in the restaurant are as excellent as their breakfast!
The place was real joy... and hotel staff was really helpful Fresh towels should be changed everyday by house keeping..
Everything was clean and was not expensve for the money. Far away from the centre, not son many buses during the weekend.
separate beds like in student hostel, not really like 3 star hotel - 2 star would be more fair
Room was clean and breakfast was excellent. Quite far from the central, but not too far if you are by car. Hotel was easy to find. Free wifi and parking, which was nice. Bathroom had a sliding door, which didn't isolate noise/sounds. This is the only negative to say about the hotel room.
It was ok, clean room, good breakfast, parking space, wi-fi. The price was a little to high.
That they had a room available when all other hotels were booked full. The basic services did not work or were highly deficient. See above.
Good breakfast. A view from the window at the mountains. problems with the plumbing
ive stopped in many hotels in norway and this one is the woerst by far the service is beyond belive and the staff just dont care less . the manager cant even pour a glass of chanegpane it was really bad i asked for a barcardi on sunday night, the person was to young to serve me and said no. there was 50 of us stopping and could not get food on sunday night