Best Western Plus Hotel Alfa Aeropuerto

Facility was good with modern amenities and clean.

Other patrons were given extras for being nice. We were nice, but didn’T get anything. We just got our room. The front desk was always busy and we had to wait for any needs. It seems the hotel seemed to know we bought our stay through websites. We also asked for help in finding the beach nearby, which seemed to be a bother. We had no car and was told we could walk it. The walk was longer than they said and not safe for us. We were pretty scared. The hotel should have assisted us with recommendations such as buses or taxis. The hotel however assisted us with a taxi for the airport the next morning.

The hotel was really nice, and the location is great for us with the family. The room was so clean and big. The gentleman at the front desk was super friendly.

The pool was out of service while we stayed. It was too sad. We booked the hotel because of the pool, and my daughter was very disappointed. The lady who was checked in us was not nice and rude.

The stuff were amazing

The shuttle pick up spot was a little confusing and not easy to get to , the wait was long but the driver was great

The airport shuttle is good and helps a lot. The staff at the front desk was nice. The room was confortable.

The room service menu had very few options and none of the main dishes were vegetarian. The room was a bit noisy, I could hear what was happening outside and on other rooms. The Internet was very slow. Before boarding, I called the hotel to get information about the shuttle. The person who answered me wasn't very friendly and told me to only call back once I had arrived at the airport. I explained that I would't have acess to a phone by then. He then told me at what time de shuttle would be there, but didn't explain where to get it. He was rude and not very helpful.

- located near the BCN airport, accessible via underground (line L9, stop: Mercabarna, which is cca 7 minutes walk away from the hotel) - however it is pretty distant from the city centre, cca 30 minutes by car - nice and friendly stuff, speaking English - nice room, single bed but very wide; nice and clean bathroom - free shuttle bus to the airport - good and rich breakfast (including Cava wine :))

- the dinner was just horrible; I am sorry to say but there was not a single thing I was satisifed with. The menu presented a really narrow choice of dishes, at very high prices. The bread served at the beginning was at least a week old, you could break your teeth biting it (I didn't dare). I ordered the seasonal salad, it came as a mix of vegetables, all you can imagine, plus a piece of boiled egg and a big piece of canned tuna (it looked like someone just took half of the can content and put it on the plate); the main dish was chicken breast with potatoes - the waiter assured me there are some side vegetables served as well. I received 4 slices of the chicken breast, some potatoes - both of them pretty ok, but also a half of a grilled mushroom, a slice of the grilled eggplant and the slice of the burned slice of the corncob. Not too much as "vegetables".... The dessert (creme brulle) was not any better, the surface was burned to the extend you could feel like you are eating coal. The red wine (I ordered only a glass so it was served from the opened bottle) was very sharp in taste as if it stayed opened for too long. The description of my experience is pretty lenghty but truly it was one of the worst culinary experience I have had in my life! Dear Hotel Management - please do something about it. This is disrespectful to your guests who expect better quality when eating in a 4 star hotel, and they pay over 30 € per one person per dinner. Surprisingly , the breakfast was really good! Maybe you have different cooks for the morning and for the evening? The thing is there are no restaurants near the hotel so if you want to have a quick dinner you have no choice but to eat in the hotel.