I liked that is was clean and well designed. Good only for tour groups. Too many hotels of similar names in the area make it difficult to understand where is is in relation to CDG. Shuttle to airport takes forever. Service in the dining facility is a free for all , and because you are so far way from any other choices, you are forced to put up with what is there.
Friendly staff Waiting for the bus
Ease of travel to and from cdg airport. Comfy, clean and value for money.
At det var funktionelt Ligger på en hotel-ø med få muligheder. Man skal beregne transport til fx. Paris centrum
Alting fungerede OK, reservation, indcheckning, morgenmad, taxabestilling mv. Bedre sprogfærdigheder i receptionen (engelsk)
Check in gik nemt. Fint med te og kaffe ad lib til morgenmad. Fint med te- og vandautomat. Lidt skrabet vaerelse, larm udenfor, savnede ost og lidt frugt til morgenmad:
billig, ok rent, gratis shuttlebus
perfekt beliggenhed geografisk - man skal lige se bort fra højspændingsledninger over hotellet og lufthavnen - men der var ikke støj i væsentlig grad
Hotellet er en effektiv bomaskine, når man skal gøre et kort ophold inden næste fly De varme retter så lidt trætte ud, så vi kunne heldigvis vælge buffet.
Det var et tilfredsstillende hotelophold til prisen. Se manglende information om holdepladser for shuttle busserne.
Det var at sammenligne med en overnatning på et 1-2 stjernet hotel. Servicen var ekstrem dårlig i de få tilfælde hvor man overhovedet kunne få det. Fyr hele personalet - de bliver åbenbart ikke bedre. Jeg har nu boet der 3 gange indenfor 1½ år, alle gangene har personalet været under al kritik. Jeg sætter ikke mine ben der igen.
Gode senge og dyner.
fint menn svørt å finde med taxa
Location and eating options. None
This guest did not leave comments about this hotel.
Clean, white white bedding. Friendly helpful staff at desk and cafÃ©s.
Great location at CDG airport. Short walk to terminal 3 with free shuttles to the other terminals.The included breakfast had plenty of options, and quality was good. Rooms are nicely decorated, comfortable and quiet.
The room is clean, staff generally responsive. The room is very small, the bathroom even smaller. The toilet was positioned in a way that made us sit sideways (right in front of a wall) and the shower was tiny. Bed wasn't comfortable. Could hear airplanes flying overhead.
Location Room size, bed, bathroom, staff
Convinient location Traveling is stressful, the last thing you expect is an arrogant man at the front desk of the hotel where you plan to rest. This individual looked at 'problems' instead of trying to solve them. I will contact their head office to report my experience.
This guest did not leave comments about this hotel.
It is very convenient to the airport and to rent a car locations. The room is basic but clean and the bed was comfortable. This hotel also accepts pets which is great as we travel with ours. The price is reasonable for the convenience. The room is very small and sometimes hard to move around in if you have several suitcases.
the staff was excellent. Very helpful and very courteous. the breakfast is tops with the serving of fresh squeezed oranges every morning. The location is great, just across from the railway station. The security is of a very high standing. Not really
location quality of food available in the two restaurants is terrible, horrific, inexcusable. What's worse is that it has been that way for years and nothing is done about it.
This guest did not leave comments about this hotel.
I find this Best Western Paris cdg Airport to be pitiful and awful. The staff did not care. They did not know any of the simple questions. They had no authorities to resolve issues. Most of all, they did not care how the hotel guests felt about their stay.I Would not recommend this hotel to anyone. Nor would I ever want to stay at this hotel again.
clean comfortable room very cool remote staff--felt like they were doing us a favor
Very clean room. Good place to access the airport with the free shuttle bus. Hated the drainage of the bath. Couldn't get the internet access.
The hotel is close to the airport, which makes it perfect for those traveling early in the morning. The rooms are spacious and comfortable. The location is only good if you're planing on staying a night or two, not good for those who wish to visit Paris.
Not even close on what I pay and I recieved back!!! Did not have any soap at my room, the bathroom was dirt
placeringen var fin slidt, toilettet var i uorden, dårlig lugt
bedre beskrivelse af shuttle service (afgangssted), bedre opvarmning i reception og restauranter
personel var ok Alt muligt galt...vamen virkede ikke, så var nødt til at skifte værelse, varmen på værelset nr 2 var utilstrækkeligt, varmen i restauranten og baren var alt for lav, badekarret var ikke rent, internetopkobling var ''sløv, pay-tv virkede ikke, efterregning for brug af fasttelefonen var lige så højt som prisen af en overnatning, etc etc etc
There was no problem with the hotel itself, but the reason most people stay in the Roissy area is the access to the airport. This hotel had no shuttle bus service. Furthermore, it took the better part of ten hours for the hotel people to confirm a taxi pickup for 5 AM the next morning. My recommendation is that people who reserve a room here have their own transportation.
very clear, friendly staff, nice rooms shower kind of tiny, no parking space other than paying, not even for the first hour in which people come loaded with luggage and have to choice but to pay for the parking.
Very modern. I loved the lights in the room and the view of the runway. The restaurant/bar was great. The staff was very friendly and helpful. Overall, this was my favorite place to stay on business so far.
We really appreciated how clean and functional the room was, a very small micro-studio but designed well with clean countertops, a very clean bathroom, and easy to use controls for blinds/shower/tv etc. The large bed and towels were very comfortable. It was also helpful to have a casual restaurant/bar onsite, we had everything we needed after a long drive to the airport. The computer check-in was new for us and confusing at first, but the attendant was extremely helpful with all of our questions.
Brand new Hotel with a very Chic attitude. We didn't stay in paris Long enough. At least 3 nights is needed to get a sense of this Beautiful City.
The staff was very friendly and helpful, highly recommended and great price.
Hands off but fully available approach to customer service. Fully digitally connected as well as humanly connected. The staff is always available and extremely friendly. Fantasic rooms with great digital access on both entertainment and communication/internet. This is in my top ten hotels ever. I have been travelling for over 25 years worldwide. There was nothing I didn't like excecpt maybe the price of the brekfast buffett.
Very modern and clean. Good service and in-room amenities. Free wifi...and easy check-in-check out Walking distance to the Airport price was a little higher
Nothing. It was one of the single worse experience I had over 20years staying at most of the world hotels. I learn at the entrance that the hotel was downgraded to a 2 stars level while it should have been directly moved to a single star. Price for value absolutly crapp, size of the room, plastic concrete confort of the bed, dirtyness of the noisy parking site room and bathroom... For 14 euros more, I had opportunity to set in a 4 stars newly featured hotel (dont ask why I did not go there!)
I like in general. Nothing in special.
nothing everything, horrible horrible place, would mark it lower if possible
When we complained that we couldn't hear the TV theyunsuccessfully tried to retify the problem, but gave us a free drink they dropped the price of the room The hotel was extremely convenient for the exhibtion halls Pokky room.
Room was small, but ideal for short stay, good lay-out, the bar opened for us when we got back late! We were looked after very well. No.
the only + point was it's location, close to the exhibition hall everything, absolutely no food for 3 days, the hotel bar was closed, the rooms were cramped and dirty, the staff unhelpful, horrible place, infact i will be making an official/formal complaint
It must be possible to eat in the bar/restaurant Morning eating - No cheese - no meat and the tables are much to big better with 4 person tables - and many more
Vi kunne under ingen omstændigheder, accepterer at blive beskyldt for at have ødelagt en defekt vandhane, som efterfølgende oversvømmede hotelværelset, og vi brugte 3/4 time på at øse vand op inden de magtede at hjælpe til. Vi fik et ny værelse, men ingen refusion.BEKLAGELIGT Afskedering af ansvarshavende. Vi kan under ingen omstændigheder anbefale dette hotel, efter denne behandling vi fik.
Beliggenhed. Hotelophold var incl morgenmad, men dette kunne de ikke magte allerede kl. 8.30 var der næsten ikke noget mad tilbage og ingen vand at drikke, da jeg spurgte efter vand kunne jeg få noget fra hanen eller købe vand på flaske, det er ikke godt nok på et firestjernet hotel.
People working there- very nice Nothing,-it was nice
Not much. At least the room was clean. The rooms are like a cross between a railroad sleeping berth and a low-budget dormitory room. I'd pay $50 to stay here in a pinch, but it's certainly not worth what they charge.
Location Beds Bathroom too small Food service not 24hrs Staff no quite friendly Rooms old
Helpful staff, well maintained, great breakfast. You must pay to use the computers to get online.
The shuttle bus do not go to each terminal of the airport, it goes to the tgv station and from there we have to walk a lot (very hard, specially when we have many bags).
Being nickel and dime for internet. 9 Euro extra if you did not book through Marriot.
Convenient close to CDG although you sometime have to wait for the shuttle, which is supposed to come every 20' Lobby bar; lively and with good food
The bed,size of the room,the executive lounge,restaurant and the breakfast. internet should be free at least for gold and platinum members
Size and cleanliness of the room
The friendly greeting, comfortable room, excellent breakfast.
Close to the airport, shuttle was convenient and free to the terminal.
Convenience to the airport and the great shuttle service. Enjoyed and early dinner and the buffet breakfast before our flight out Tuesday morning. No
Location close to Paris CDG Airport Hotel rooms, particularly the bathrooms need refreshing. Windows are inadequate for a hotel close to an airport (soundproof insufficient). Price of wine glasses too expensive.
Lovely room, excellent bed and bedding- luxurious.
That it was near the airporti in a City I did not want to visit due to lack of time and that I had free transportation to the hotel and back to the airport The personnel at reception were great. The personnel at the restaurant were not so great. And unfortunately I was coming back from Portugal where the prioces were a lot lower and the personnel was so kind that the difference was too notorious.
The staff at this hotel is the worst I have ever seen,
Nothing absolutely nothing the service was poor TV and internet did not work and staff at front desk was aatrocious. See above
concept and design, I like it. flatiron, hope there is one.
rooms, staff, very far from city center, no transportation access near it,
easy access to airport and free transfer no resturant
the design of the room , the Staff was mostly unkind, very unprofessional , Brakfest was the whorse i have ever seen !
the room was overheated and the staff wouldn't care and they were rude.
Spacious and nice layout, equiped with microwave. Very clean and quiet. Hard to get a live receptionist thru the phone.
clean, excelent, good breakfast
The staff were friendly and helpful, the room large and clean. Free shuttle bus to CDG, You can then get a train or bus into Paris. I didn't realise before booking there wasn't a dining room? I wasn't expecting to have to go eat somewhere else. There are 2 other places to eat and the food was good.