Hoteller i nærheden af Lufthavn: Karlovy Vary

Fordele: Great location, stuff, food and room.

Fordele: We stayed just for one night - but it was a perfect choice. The staff made the magic. We were greeted with charm and friendliness. We had a reservation for parking spot in front of the hotel and the place was wainting for our arrival. The room was big and well designed. Hotel has a perfect location and the option of check-out by 12:00 was a blessing - we were able to calmly eat delicious breakfast and we had a walk around the city.

Fordele: My room 201 was huge and very convenient. Good view on the river.

Ulemper: N/A

Fordele: The staff was very helpful and always smiling. The facilities were impeccably clean. My room had a wonderful view of the promenade. The quality of their restaurant is superior. The location is perfect.

Ulemper: The breakfast is okay but it's hard to find something healthy except for fruit. The wholegrain bread was a bit stale. However, if you like eggs, sausages, salami, cheese, cakes, etc., you will be satisfied.

Fordele: Everything.

Ulemper: There could be coffee machine or pot in the room. Apart from that everything was perfect.

Fordele: Well located hotel. Beautiful interiors. Well maintained. Clean. Friendly personnel. It has a lift to the upper floors. We had our breakfast in the nice atrium with a fire place. We stayed in an apartment. 4 adults and the child 15 month old. Apartment has 2 sleeping rooms, 2 bathrooms, living room combined with a kitchen and a garderobe. Apartment is quite big, warm and comfortable with beautiful view on the main street. It has very good noise isolation. We could make a use of the parking just in front of the hotel which was very handy for us because we were travelling with our parents who are 65+. This hotel has a restaurant with amazing interiors. Pity we could not have dinner there at our last day because all tables were booked.

Ulemper: Nothing to improve, keep up the good work you are doing.

Fordele: The room was spacious and quiet. Lovely decor. Breakfast offered excellent choice. Enjoyed a swim in the pool.

Ulemper: Coffee machine in room would be nice.

Fordele: Excellent location, good breakfast, nice and clean pool and Sauna, parking at hotel, nice and helpfull staff

Ulemper: Nothing to complain.

Fordele: Everything was perfect. At the arrival was offered parking service. Personal of reception explane everything about our stay and something about city centre. Room was prepared well and cleen with breathtaking view on colonnade. Dinner in hotel restaurant was delicious. Profesional service there. On Breakfast was everything we like. We use wellness, so finally, we left hotel Promenada really refreshed. I will arrive again, This was good experience.

Fordele: Fantastic family owned small hotel (23 rooms) in the heart of pedestrian zone of Karlovy Vary, very close to all everything and quiet! Small restaurant in the hotel is outstanding....service, food, wine selection! Reservation is a must....this is very popular place!

Ulemper: The decor of our room was a bit dated, the bed was a bit soft to our liking (we like firm mattress)

Fordele: We had a great stay at the hotel. We had a 3 room suite with a big terrace which was for our Company of 6 persons. Perfect location and very Nice personel. Big and great breakfast with everything That your heart desires including bubles

Ulemper: Nothing

Fordele: perfect location in the exact centre of town. Staff was very friendly and knowledgable. they went out of their way to accomodate(early breakfast,bringing the car around etc). The room was huge,clean and everything in working order. There is nothing bad to say about the hotel and the adjacent restaurant is absolutly fantastic-excellent food and servuce!

Ulemper: nothing

Fordele: Dejligt stort værelse med moderniseret badeværelse. Hjælpsom personale og super lækker restaurant på hotellet.

Fordele: Flot arkitektur

Ulemper: Dårlig service Meget uhøflig personale næsten alle steder, især i wellness.

Fordele: Flot bygning

Ulemper: Service var meget ringe, personale uhøflig hele vejen igennem, fra receptionen til spå og restaurant tjener, med enkelte undtagelser. Ingen kan engelsk.

Fordele: Truly one of my most beautiful places I have ever had the privilege of staying. The city of Karlovy Vary is magical and the hotel was gorgeous, staff was lovely.

Fordele: It was absolutely beautiful. Everyone should stay at least one night here. We will definitely come back!

Fordele: Very clean, good breakfast buffet and friendly staff.

Ulemper: Spa area wasn’t overly exciting. It was ok but not really that great. Very clean though.

Fordele: Very modern and well equipped spa area, large and comfortable room, great location, mostly friendly staff, historic ambience

Ulemper: Water in Spa area could be slightly warmer, sometimes a bit crowded - feel like living in a tourist attraction

Fordele: Historisk meget flot hotel, - dog lidt upraktisk indrettet - og dårlig skiltning. Herskabeligt sted i et utroligt flot område - smuk by.

Ulemper: Upraktisk indretning - fra vores værelse - var det næsten umuligt at finde swimmingpool området.

Fordele: Morgnemaden er fremragende. Absolut blandt toppen af de hoteller jeg har prøvet. Og det er mange :-). Stemningen er også super fin. Omgivelserne er smukke, men visse steder lidt slidte

Ulemper: Poolområdet var flot, men der var meget larm, da der hele tiden var et vandfald, en punpe eller andet der sprøjtede vand i poolen. Hotellet er MEGET stort. Og da det er mange bygninger der er bygget sammen, er det ret uoverskueligt

Fordele: Location was good. Staff helpful. Breakfast very good

Ulemper: Staff unfriendly. Hotel was not what we expected. Hotel Pupp is huge and we were put in an annexe room far from all amenities. Had to walk through the main dining room to get to the Spa

Fordele: I forhold til et år siden er standarden blevet væsentlig dårligere.

Fordele: Amazing service. Staff were very friendly and I couldn’t fault them. The facilities were amazing and the food was incredible. Would definitely recommend and return to Grand Hotel Pupp!

Fordele: Fantastisk smukt hotel. Meget venligt personale i receptionen,som dog ikke lige fik oplyst os om, at mandlige gæster skal have lange bukser på i restauranten trods 30 grader og stort set ingen andre gæster og blev venligst men bestemt bedt om at skifte tøj. Ærgerligt så det blev ikke til et besøg. Morgenmaden slår alt hvad vi har oplevet og kan kun anbefales. Smukt men gammelt hotel. Havde set det i filmen last holliday og ville derfor bo på dette skønt det var det dyreste og nok ikke det bedste hotel i byen. Men en kæmpe oplevelse og fantastisk by. Føler tiden er stået stille på den gode måde og at hele byen er en filmkulisse. Men absolut et besøg værd.

Fordele: The breakfast was great. The staff was very friendly and helpful. We had a great stay. Great value for money at this hotel.

Ulemper: everything went well. there was parking available but Boston Hotel could let patrons know that there is a fee to park there. we had to pay after the fact.

Fordele: Alm værelse. god morgenmad Meget centralt beliggende. 30 trappetrin og man står lige midt i Kalovy Vary P på hotellet mod betaling

Fordele: Breakfast was great and and had variety. Location was very good—only 50m or so from main tourist strip. Room was nice. Service was good and very helpful. They were flexible with requests e.g. leaving car there for a couple of hours longer after check out. Quiet room.

Fordele: Great, spacious apartment, friendly staff, great location,

Fordele: Excellent service and warm welcome. Very helpful and professional staff. Breakfast was worth the price. Very good value for money. Encantadoras personas, tanto la recepcionista como el encargado.

Fordele: Receptionist was very helpful and very informative

Fordele: Ekstrem god morgenmad, personale var meget behjælpelige med alt.

Ulemper: Der mangler et opholdsrum

Fordele: Hotellet ligger centralt, få skridt fra gågaden, hvilket opvejer lidt kedelig placering og ingen udsigt. Meget venlig og hjælpsom personale, som taler både engelsk og tysk. Rene og pæne værelser, stor badeværelse med brusekabine og separat toilet. Lækker morgenmad: ikke stor, man lidt til enhver smag. Overalt god oplevelse og kan klart anbefales!

Ulemper: Bestemt ikke et minus! ☺️ Men jeg kunne godt ønske mig noget havregryn eller musli uden sukker til morgenmad.

Fordele: Location was very central. Staff were very helpful, even where their English was limited.

Ulemper: Breakfast was a little limited for a 4 star hotel.

Fordele: Breakfast was top class

Ulemper: Room could have been better

Fordele: Very nice rooms and perfectly placed in the city center. Breakfast was ok and the menu of the hotel restaurant was sufficient. Staff during the day time could perfectly speak English and was very helpful with any inquire we had. Room was big and clean, bathroom was always stacked with all the necessities.

Ulemper: Rather small spa area (only one saune and one pool that was supposed to be 31 degree Celsius but actually was rather cold), relaxation area was closed, staff in spa was more busy chatting than refilling towels or water, room towards the street was fairly loud and bright (curtains weren’t fully closing) and the extra bed was a convertible sofa (which was no problem) but it was really uncomfortable as there was no extra mattress on top and you were laying directly on the metal rods.

Fordele: A very clean and comfortable room with a view on the street and the river. Good breakfast and wonderful spa area with a swimming -pool and sauna. Very friendly staff. Perfect location in Karlovy Vary.

Fordele: Loved the food. Very simple recipes and good quality products. A lot of choice (fish/meat/poultry) every day and feels like your mama made it. I also loved the « order the day before » system which is very effective and reduces waste. The personnel is very lovely, be it the manager or the cleaning ladies. Beautiful and clean room. Perfect location. The spa facilities feel quite luxe.

Ulemper: No groom to help with the luggage (although there is one in the promotional video). Impossible to book a taxi in advance. When we arrived (late - about 10 pm) we called the hotel and told the night portier that we were arriving by bus from Prague and asked to call a taxi to pick us at the station. The night portier first told us that we would have to call by ourselves at the number he would give us - which seemed like a complicated task since taxi drivers usually don’t speak well English or Russian. He ended up telling us to call him back once we were at the station and that he would call a taxi then. We didn’t wait for too long, but still... The same thing happened when we were leaving (early - 5.30 am). The night portier said that he couldn’t book a taxi in advance and that he would call one in the morning when we were ready to leave - which caused more stress because we were afraid that all taxi drivers would be sleeping or busy at such an early hour. It would be great if the taxi service was more on point even if it meant paying a bit more.

Fordele: - great place - very polite and helpfull staff - whole hotel smells good - reconstructed but still historical - delicious breakfast (even when you are on diet, you can have some) - good coffee - parking places available, if you do the reservation of them (they have 6, hotel next door can offer some as well and they have agreement with Parkign house on the hill)

Ulemper: nothing, all was perfect

Fordele: The hotel is located in the city center, with great access to everything around. The room we had was very big and, to our surprise, a baby crib was already waiting for us. Pool was nice and the kids enjoyed it, as well as we enjoyed the massages.

Ulemper: The baby crib was a bit broken, but we managed.

Fordele: All the rest, especially location and view from room.

Ulemper: Too little soap and bodyshampoo in the bathroom

Fordele: Location, room, bathroom size.

Ulemper: First of all the hotel is in a perfect location and we had a really nice room, BUT we found the mattress both of us really unconfortable. Too soft for sure, hole in the middle, etc... During the morning shower the pressure felt down to zero, and didnt have water app. for 5 mins. First just the hot water dissappeared, than the pressure as well. The breakfast was tasty, but it is also true we ordered a ham and cheese omlette and instead of it received only cheese omlette. Anyway the old lady was really nice so we didnt mention anything. :)

Fordele: Good staff

Ulemper: No water in the room

Fordele: Fantastic. Will stay again

Fordele: The hotel is conveniently situated in the city center. The reception staff was very helpful and nice.

Ulemper: Breakfast was average in terms of choice. Room was a bit tired and not perfectly clean (some old spots on the floor). We stayed for 2 nights and had to make a special request for making-up the room in the evening, however during make-up our towels just returned from floor to the racks.

Fordele: Perfect location in the town center, accessible on foot in short to nearly every must-seeings. Snack stores and souvenir shops are nearby. Spacious and clean room and we were arranged with a large balcony with very nice street and kolonáda views. The bathroom is specilally designed to exhibit more spaces. The room is quiet during night although the hotel is just sitting along a busy street and it is warm when we were there in late autumn. The bed is confortable to me but may not that satisified for people who does not like less elastic bed. Staff are very friendly. Breakfast is OK.

Ulemper: Breakfast could be improved. The varieties are limited in choices as a 4-star hotel. There were dishes that were no longer supplied when got empty but replaced by bargain food. On the first day of stay, the tables were not cleaned after previous guests were finished and no tableware was available only if you asked for. The elevator is small which is only enough for 3 people standing if without luggage.

Fordele: It is real 5 star hotel. Nice room, nice location , neat and clean.

Ulemper: There were no milk/creme for tea/coffee in the room. Only dehydrated powder and for 5 star hotel it looked really disappointing and they didn’t have DECAF COFFEE!!!

Fordele: The staff was kind and helpful and the location has a classic charm.

Fordele: Classy, nicely renovated hotel. Well maintained and clean. Excellent service. Nice spa facilities. Perfect location. When I come back to Karlovy Vary, will definitely stay here again.

Ulemper: There was absolutely nothing to complain about.

Fordele: Breakfast was very good. Staff was courteous. Overall it was very good experience

Fordele: Attentive staff, breakfast very nice including champagne, beautiful sauna world!

Fordele: Excelentn location

Ulemper: Very unpleasant russian style madam accompained me and introduced me into the room just after checkin, giving me lessons how to open the door and use TV. I felt being considered soo stupid. Even though the hotel presents their sauna is available from 8am, when I wanted to take sauna they informed me quite calmly that there is the sanitary day and the facility will be closed by the noon. Moreover, there was no chance to find the light switch in the bathroom so I stayed there in dark.

Fordele: Classic feel, great spa/sauna facilities, friendly staff, comfortable rooms.

Ulemper: The signature restaurant was not very welcoming.

Fordele: Excellent hotel with perfect facilities.

Ulemper: The check-in process was complicated and unconvincing. We booked two room for our parents and us. The two rooms are far far away from each other. We were there in X-mas holiday and the hotel was not fully booked. The two rooms could be arranged a little bit closed to each other.

Fordele: Beautiful, modern spa. Located in a very good location. Close to all interesting and necessary places of the city. Extraordinary cleanliness attracts both in the rooms and in the treatment area. Rooms are cleaned twice a day and only when guests are absent. I like daily fruit vases, bottled drinking water and a chocolate bar before going to bed. The service and medical staff are superbly trained and constantly ready to help on any issues. The guest is the most important person in this hotel and everything is aimed at his service. The treatment and treatment equipment is state-of-the-art. High quality and varied nutrition. The dishes prepared by a chef named Igor are especially remembered. He can safely work in any Manhattan restaurant. In general, full 10 points and full 5 stars. Now we will only stay at this hotel.

Ulemper: Still need to work with WIFI

Fordele: The hotel was nice , but I expect more from a five star hotel. There were no signs to guide you in the hotel to the facilities, I was lost in the hotel trying to find the clinic , I was sent to the clinic with almost no information! Moreover, the information are very poor regarding the springs and how to get to them . For elderly and disabled people , I expect the hotel to provide a shuttle bus to take them daily to the springs .

Ulemper: The music from the restaurant every night till very late. And it's disturbing very much

Fordele: The view is simply amazing. It's very peaceful place, great to chill. Friendly staff and great food for good price. We especially loooooved the boršč

Ulemper: Everything was good. The playground could have some sandbox for younger kids, but it was still fun for us and our little girl.

Ulemper: The mineral pool was out of order. The main reason I went.

Fordele: Room was spacey and well furnished.

Ulemper: Beds were not comfortable, matrasses were worn out. Swimming pool was too small for swimming. It is probably intended for water gymnastics or something. The water was cold. There was a whirlpool also but it was always occupied. There was a heavy smell in the restaurant. We couldn't dine there. I could not sleep because of the tv sound coming from the next room. I guess the tv was directly behind the wall. It may be better to reconsider the room decoration.

Fordele: Size of our room and swiming facilities.

Ulemper: Breakfast was every day the same and without fantasy. One soort bread and coffie not exelent. Juice from comcentrate. Mooi

Fordele: Overall, the hotel was very nice and rooms were spacious.

Ulemper: Breakfast was fine. The surprising thing were small plates for food, so we had to bring at least three for each person, i.e. one for fruits, one for bread and one for eggs. The bed mattress was too soft.

Fordele: Very nice hotel, great building, rooms are massive, pool is nice, great value, nice location (15 min walk from the center)

Ulemper: The personnel hardly speaks any English and the russian girls in the breakfeast look very pissed most of the time, does not apply to all (some were great). Another issue the quality of the breakfeast, it wasnt up to western standards.

Fordele: The spirit and location of the hotel

Fordele: Positive-Property has spacious and clean rooms, great view,very helpful reception staff.Beautiful Christmas decoration. Breakfast delicious, a lot of varieties

Ulemper: Negative- spa staff specially the one who do massages should be aware that we are paying for massage ,si therapist should focus on our problematic area not just apply cream . Massage was without any focus, power and I will never ever pay for this treatment, it was a vast of the money . I like to take balneotherapy - medical mud it was impossible

Fordele: Top Charme of an old time, very cool Subway. Clean Rooms with a Top View. Cool architecture. Good Service.

Ulemper: On the Weekend the restaurant was understaffed (long wait/ little chaos). But the staff was really working hard.

Fordele: Food is good (considering I tried only one restaurant), the building is great and the massage I had was very good. The funicular close by is included in the price and it make very easy to reach the city center. Room was very clean.

Ulemper: It was very hard to find a member of the staff that can speak English. The check-in was terrible. By mistake they didn't included the package I paid for. I had to get back to the reception and let them know I paid also for a spa package. There are 2 restaurants and for some reasons they explained me I had access only to one of them which is a buffet. They didn't explain me why I couldn't go to the other. They didn't explain me anything during the check in (services provided, how to get to the center etc etc). They have a different reception in the basement for the spa services and the guest has to do 2 different check-in: one for the room and one for the Spa. I realise they have a club where they do live music etc. But again, during the check in, they didn't mantioned it and they didn't explain how it works and if we had access to this club. In the restaurant it's hard to be considered by the staff and make drink orders. Definitely not a 5 stars hotel.

Fordele: Very comfortable, good wellness center

Fordele: The hotel rooms and everything in the hotel has a very special Charme of the glorious old days. Nothing looked too old and the room was spacious and spotless

Ulemper: Improvement could be the recreational wellness facilities. The whole area really reminds more on a hospital then anything else.

Fordele: Service at the Imperial Lounge bar. big rooms , valet parking.

Ulemper: Service at the from desk .....

Fordele: •Good breakfast and dinner •Big bathroom and clean rooms •Comfortable bed

Ulemper: Small Swimming pool

Fordele: Room is spacious and gorgeous. Bed was so comfortable that I didn't even want to get up. Location was really great and had this magical atmosphere of a Grandhotel. Food and welcome drink are both great too. Aside from a bit communication efforts with the reception everything is very good.

Ulemper: - communications with the hotel staff were difficult. Regarding Spa and wellness info, we really had to ask around a lot (the reception wasn't well informed enough to give us all the info and down at the spa area the counter was constantly not occupied)

Fordele: Everything was perfect!

Fordele: Good breakfast. Convenient location.

Ulemper: There was no parking place available, so one needs to climb a huge hill to get to a separately paid public parking which costs about 15 euros per day.

Fordele: Room: the room was large enough with very comfortable huge bed and 2 toilets. Very futuristic with a lot of buttons, which was funny to learn what they all do :) . Very good WiFi Cleanliness: both the room and the common areas of the hotel were in perfect condition. House-keeping deserved their tip completely. Facilities: the spa and wellness area were state of the art. Apart from the 4 awesome saunas, jacuzzi and pool you can book one of the two private spa suites, which i definitely recommend for full relaxation. Location: pretty perfect. right in the middle of the city. 10-15 min from everything and a very nice view from the window.

Ulemper: Breakfast: the assortment was acceptable, but i cannot say more than that. The coffee was with powder milk, which definitely didnt taste natural. Personnel: most of the people were extremely nice (especially, the lady in the spa area), however the bar keeper could have avoided making sarcastic comments in Czech when i asked him politely to come to his bar and make us a coffee.

Fordele: Sauna and pool. Good and comfortable bed. Clean. Good breakfast.

Ulemper: Early room service between 8 and 9 o'clock. Don't forget to use "don't disturb" shield.

Fordele: Lovely hotel and pleasant staff. I enjoyed staying there; the hotel has medical treatment facilities and SPA.

Ulemper: Buffet (breakfast and dinner) could have more options, although the quality of the food is impeccable.

Fordele: Small, but nice SPA zone. Great relax! Good location in city. Dinner was delicious.

Ulemper: Just that pool is not together with sauna .. you have to go to the pool through the corridor and personal.

Ulemper: The swimming pool was cold.

Fordele: Place is good, mostly what i like is personal how they are nice and kind.

Ulemper: No climatization, some food has no quality but the rest is ok.

Fordele: The room was clean and very comfortable with nice bath amenities. The breakfast was excellent. The location was good and parking can be reserved in advance and is right in front of the hotel.

Ulemper: I was not able to book a spa treatment due to language barrier. If I had researched more in advance I’m sure it would have worked out. Very nice place and I would book again.

Fordele: Grande Madonna is well situated, within easy reach to everything you would like to see in the centre. Karlovy Vary is not such a big city and the old town is reachable by foot from one side to the other. I went during KVIFF and it was great as everything happens in the old town! However, the hotel is quite far from the new town, which is also pretty bohemian and worth a visit. I don't know why everyone says breakfast is excellent, it is indeed a good basic breakfast but there's nothing special about it (except the doughnuts). Rooms are clean and cozy, they provide bathrobes and slippers which I love.

Ulemper: Almost no one speaks english, you cannot have a normal conversation or get valuable information from reception or anyone else from the staff. I had a room with a spa treatment included and the note was in Russian, even though they knew I'm a foreigner who speaks english only. Furthermore the massage lasted 20 minutes and those weren't even some really good 20 minutes. Overall, the hotel is good but it depends what you're looking for and what's really important for you as a traveler.

Ulemper: Very few spoke english and the people were not service minded. The food was very basic and there were limited options for vegetarians.

Fordele: Room is great, away from direct sunlight which is strong during the summer and may not be helpful because property doesn’t have AC. Breakfast was okay and lovely people

Fordele: Located in the heart of Carlovy Vary yet very calm area. Friendly staff and nice wellness area for treatments. Good food at a fair price. Parking right in front of the hotel.

Ulemper: In bookings hotel description aircondition was listed, but, this was only in public areas and our room was situated right above the blower. On a hot summer night it became noisy. Description said pool, this was more like a hot-tub.

Fordele: Very friendly staff. Attentive, helpful and multilingual. Very comfortable rooms and a very nice buffet style breakfast and dinners selected specifically for an individuals dietary needs. In house spa/wellness center is both comprehensive, and tranquil. The front desk staff were friendly and extremely helpful, particularly Natalia. Before I had chosen a room type, unprompted, she took the time to show me each room category and describe the differences among them, prior to check in. Such attentive customer service, I have not seen in most of the other hotels in Karlovy Vary. An excellent choice. Will definitely come back to the GRANDE Madonna. Thanks Natalia & company for a wonderful lodging & wellness experience.

Ulemper: Just an FYI, the rooms aren’t air conditioned, as is the case with most of the hotels/buildings in Karlovy Vary. Although ventilation is acceptable with breezes and ventilation system, which made for a comfortable stay.

Fordele: Breakfast was amazing.

Ulemper: The windows were not able to be shut completely - has to be fixed.

Fordele: Super god restaurant..

Ulemper: Lidt småt det hele

Fordele: Nice accommodation in a great location. The restaurant was very good for dinner and breakfast which was included. Terrible beds though. Hard as a rock!

Ulemper: The beds were as hard as a rock. Woke up with severe back pain.

Fordele: Location is perfect, just a few steps from Pupp Hotel and the old town centre. Silence, good air, the lovely Tepla river next to the hotel. Nice building, nice room.

Ulemper: The door of the shower cabine in room 5B was wrong, you could hardly step in.

Fordele: Clean and quiet place. A pleasure to stay here!

Ulemper: Nothing.

Fordele: Beautiful property, lovely room. Fantastic location, close to the centre and close to lovely walking trails. Highly recommend.

Fordele: The hotel location is great: minutes away from main street. Arrival was easy and convenient, parking in just few steps.

Ulemper: Breakfast room was too small and located in another building (we stayed in triple room which is away from main building). Once we had to wait outside 5-10 min to be seated.

Fordele: Fantastisk lille sted. Central beliggenhed , gå afstand til centrum, flot familieværelse, fantastisk receptionist, Fantastisk service, da kort terminalen var brudt ned da vi skulle betale, fik vi bankoplysninger og skulle bare overføre beløbet når vi kom hjem til Danmark ! Det kalder jeg fantastisk service

Fordele: The staff was nice, made us feel very welcomed.

Ulemper: The rooms are very small and basic, the bathroom as well. The hotel looks much better on the pictures than in reality. No way this is 4* hotel as advertised.

Fordele: The breakfast was good, with varaety of fresh bread. The workers were very friendly and it is situated really closed to the center (walking distance)

Ulemper: Internet connection did not work at all during our stay. The bed was confortable, however worn out and creating a "whole" in the middle. For the payment, they woudls not accept card payment so we have to tranfer money via bank account transfer.

Fordele: Lækker morgenmad, rart personale, vi havde bestilt værelse med dobbeltseng og sovesofa til børnene, da de ikke vidste hvor gamle børnene var, havde de givet os et ekstra dobbelt værelse ved siden af, uden ekstra beregning.

Ulemper: Svingende Wifi, betaling på kort virkede ikke, hvilket resulterede i 2x hævegebyr oveni , for at kunne betale med kontanter.

Fordele: Room is clean and big, location is perfect.

Ulemper: Can’t provide shave kit.

Fordele: The Quisisana Palace hotel is a nice little cosy hotel that is very well located, in walking distance to several hot springs and close to lots of well known high end shopping facilities. The hotel itself is a great old building that fits perfectly into the surrounding. The staff is very friendly and always willing to help. Great breakfast - not buffet but a la carte with lots of options to choose from and different breakfast styles. We loved it.

Ulemper: The only little thing that we did not expect that way was, that the Spa/Sauna was not included in the room rate and in fact they don't have a "public" Spa/Sauna but only a separate Spa/Sauna Suite which you can/have to book separately 2 hours wise and costs 88,- €/2 hours.

Fordele: Everything was perfect! Details for attention!

Fordele: Everything was just perfect, the rooms are equiped on a very high standard, with much taste in the bohemian style, the staff was very friendly, the service perfect, I loved the place.

Fordele: Location breakfast

Ulemper: Our room 405 was quite noisy because continuous sound from heating/ air con. Without ear plugs you cannot sleep.

Fordele: Such a beautiful and romantic place , you can sleep under the stars in here. I love it. You can reach that place by bus ( 25 czc) Just wonderful

Fordele: Chalet was very clean. I loved the nature so much! And the breakfast was PERFECT!

Ulemper: There was a wedding still going on at 1:30 a.m. with loud music.

Ulemper: Restaurant was booked for weeding and then other party. So no access as guest. No information to being careful with valuables, and closing windows in cabin at night. Thieves can with ease take things, which we experienced via the main window at night.

Fordele: I loved its location. This facility is built in very quiet and peaceful area.

Ulemper: The cabins could have been decorated better. Furnitures were almost dead, the bed wasn't that comfortable. Also we couldn't figured out how the heating works.

Fordele: Nice location with superb view on the city

Ulemper: Wi-fi

Fordele: The staff was very nice and friendly, the receptionist gave us all recommendations we needed and helped us a lot. The surroundings are really beautiful and the view from the restaurant is amazing.

Ulemper: It was absolutely freezing in the room. We needed to take a radiator but even with it we used two duvets not to get cold. The floors were extremely cold as well so we used slippers all the time. The furniture is old, we got the blanket with the holes...