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Stort og flot hotel med flotte faciliteter og god service Opdeling af gæsterne efter hvilken værelsestype og pris de havde betalt uden at dette er nævnt I booking oplysningerne
perfekt - god luksus manglede en svim.pool
No a la carte restaurant on the Satrurday night. They had a private function so they only offered a buffet. Not acceptable in a 5 star hotel.
We were given a lot of attention. We felt like royalty. Breakfast was really good and the assortment of teabags, coffee and chocolate in the room was very welcoming! I didn't like the fact that we had to pay upon arrival.
Pleasant athmosphere, surroundings and appearance of the hotel and hotel facilities. Good quality standard. Nostalgic charme of the place in Karlovy Vary. The indifferent and reluctant friendliness of some staff members and lacking committment to guest services, which does not reflect the over all impression of the Hotel
I was really impress with the SPA facilities, well equiped, clean, luxury,...etc.
I liked the classy atmosphere and the perfect staff. The hotel was a great value for money and I would love to go back there again. Impeccable cleanliness, very nice location among romantic villas in a pleasant green part of town (5 min to center). Good facilities.
Luxurious design of hall and restaurant areas, beautiful SPA with endless facilities, free parking, helpful (and Russian-speaking!) staff, breakfast with good variety can't find anything
Very smiling staff
Nothings Staff, Food, location
They took all money when I checked in. I was not be informed no hot water avairable in poor. Allmost all staff dose not speak English. Their behaviar was inpolite.
Hotellet har en glimrende placering midt i byen, men er lidt svært at finde på grund af kørselsrestriktioner. Internetforbindelsen virkede ikke. Værelsest koldt ved ankomst.
Dejligt hotel med store og rummelige værelser. Hotellet er meget centralt beliggende inde mit i Karlovy Vary, lige ovenfor floden hvor alle kilderne er. Jeg vil klart anbefale hotellet pga. af prisen og den centrale beliggenhed. Thomas
Nice. Sleeping should improve
This is a lovely hotel in a beautiful location. You must take advantage of the spa facilities. The breakfast is very good and the hotel staff speak english and are very attentive. Thank you for looking after me!
The restaurant is good . The reception service and staff are not qualified enough , not cooporative and not welcoming .
good treatments too expensive for such level of hotels ( smal uncomfortobl singl roms, )
Location - very close to promenades and shops. In 4 star hotel I would expect tea bags/coffee & kettel in the room and also iron. The hotel bar closed at 10pm on Friday night.
Great wellness area. I don't like Moscow prices for oil & gas kings. I would recommend stay here if you only don't know what else you can do with your money...
really very friendly staff that care about the clients/great location and quiet/big and comfortable rooms/beautyful spa with "sauna village" nothing, that I didn't like about the hotel, but not too many restaurants around the city, people seem to eat at their hotels
spa/relax Unfriendly atmosphare - it should have been luxury but turned up to be just spending too much money for nothing we could not have got other places. The food was not at all worth the prices
The convenience of the spa treatment and the location of the hotel in the town of Karlovy Vary Bedroom 416 was quite small for the price
Positiv betjening, Glad og smilene
Meget venlig og hjælpsom betjening. Madrassen var en anelse slidt, så fjedrene kunne mærkes.
Hotellet ligger tæt på centret. Værlset var meget rent. Der var meget stilhed i hotellet og chefen var flink og vi fik rigtig god morgenmad. internet var ikke god i 4 sal.
Meget hyggelig by - og pænt og hyggeligt hotel med en god morgenmad. Vi var 4 på værelset og gav 79€ + 5€ for parkering for en overnatning med morgenmad. Vi boede aller-øverst oppe - og vores PC havde lidt svært ved at fange det trådløse netværk
Hotellet ligger meget central, venlig personale, rene værelser.
Big specious room Very poor breakfast, not for 4 star hotel. Staff at the reception in the evening was not very friendly. Pure 3 stars hotel, not 4.
Very friendly personnel, amazing room, very spacious and clean. Cool elevator. A great variety in breakfast. Location is perfect in middle of centre. Drinks in mini bar were outdated.