perfekt - god luksus manglede en svim.pool
Stort og flot hotel med flotte faciliteter og god service Opdeling af gæsterne efter hvilken værelsestype og pris de havde betalt uden at dette er nævnt I booking oplysningerne
Location is perfect, staff very friendly and helpful. Very quiet place. Good breakfast. Hotel is situated in a nice historic building, close to Termal pool. furniture is not very "fresh"
I wont parking!!!!! No parking
Nice staff and perfect location in the very center of the town.
Good sized room, relaxed atmosphere, helpful service, excellent value.
Location is very comfortable for any goals in Karlovy Vary. Very friendshipful stuff. Problems with Wi-Fi Internet connection on 3th floor.
Romania is a good hotel for its price. Not really special, but it has everything you need, like a small refrigerator in the room.
Great shampoo Couldnt get the free internet to work
just near everywhere, bus station, post, restaurant, spa, swimming, spring, shopping, river...Clear and nice.
Location is excellent. Services was very poor. It took 3 days to fix our shower. They turn off heating during night and it was very cold in the room.
We were given a lot of attention. We felt like royalty. Breakfast was really good and the assortment of teabags, coffee and chocolate in the room was very welcoming! I didn't like the fact that we had to pay upon arrival.
Luxurious design of hall and restaurant areas, beautiful SPA with endless facilities, free parking, helpful (and Russian-speaking!) staff, breakfast with good variety can't find anything
They took all money when I checked in. I was not be informed no hot water avairable in poor. Allmost all staff dose not speak English. Their behaviar was inpolite.
I was really impress with the SPA facilities, well equiped, clean, luxury,...etc.
Pleasant athmosphere, surroundings and appearance of the hotel and hotel facilities. Good quality standard. Nostalgic charme of the place in Karlovy Vary. The indifferent and reluctant friendliness of some staff members and lacking committment to guest services, which does not reflect the over all impression of the Hotel
Nothings Staff, Food, location
Very smiling staff
I liked the classy atmosphere and the perfect staff. The hotel was a great value for money and I would love to go back there again. Impeccable cleanliness, very nice location among romantic villas in a pleasant green part of town (5 min to center). Good facilities.
No a la carte restaurant on the Satrurday night. They had a private function so they only offered a buffet. Not acceptable in a 5 star hotel.
Hotellet har en glimrende placering midt i byen, men er lidt svært at finde på grund af kørselsrestriktioner. Internetforbindelsen virkede ikke. Værelsest koldt ved ankomst.
Dejligt hotel med store og rummelige værelser. Hotellet er meget centralt beliggende inde mit i Karlovy Vary, lige ovenfor floden hvor alle kilderne er. Jeg vil klart anbefale hotellet pga. af prisen og den centrale beliggenhed. Thomas
dejligt hotel med fremragende beliggenhed bilparkering
Vores hotelsuite var dejlig, og personalet service god og altid venlig.
Super hyggeligt hotel med meget venlig og hjælpsom personale. Vi var så også så heldige at vores værelse blev opgraderet til suiten - så det var bare fantastisk :-)))) Ville gerne have haft forskellige behandlinger så som manicure, pedicure og ansigtsbehandling men det kan man desværre ikke få i weekenderne. Massage kun vi dog få hvilket også var fantastisk og billigt.
Flot hotel med flot værelse(suite) og superflotte badeværelser. Flot spacenter. Mange gode faciliteter(massage, forskellige behandlinger osv). Meget venligt og imødekommende personale. Supergod service. Restauranten lever ikke op til hotellets øvrige imponerende fremtræden, så den kunne de vinde en del på at gøre flot.
Nice. Sleeping should improve
This is a lovely hotel in a beautiful location. You must take advantage of the spa facilities. The breakfast is very good and the hotel staff speak english and are very attentive. Thank you for looking after me!
The restaurant is good . The reception service and staff are not qualified enough , not cooporative and not welcoming .
good treatments too expensive for such level of hotels ( smal uncomfortobl singl roms, )
Location - very close to promenades and shops. In 4 star hotel I would expect tea bags/coffee & kettel in the room and also iron. The hotel bar closed at 10pm on Friday night.
spa/relax Unfriendly atmosphare - it should have been luxury but turned up to be just spending too much money for nothing we could not have got other places. The food was not at all worth the prices
really very friendly staff that care about the clients/great location and quiet/big and comfortable rooms/beautyful spa with "sauna village" nothing, that I didn't like about the hotel, but not too many restaurants around the city, people seem to eat at their hotels
Great wellness area. I don't like Moscow prices for oil & gas kings. I would recommend stay here if you only don't know what else you can do with your money...
The convenience of the spa treatment and the location of the hotel in the town of Karlovy Vary Bedroom 416 was quite small for the price
Very friendly personnel, amazing room, very spacious and clean. Cool elevator. A great variety in breakfast. Location is perfect in middle of centre. Drinks in mini bar were outdated.
Big specious room Very poor breakfast, not for 4 star hotel. Staff at the reception in the evening was not very friendly. Pure 3 stars hotel, not 4.