Hoteller i nærheden af Lufthavn: Durango Guadalupe Victoria

Fordele: Location is nice

Ulemper: Bed sheets need to be more cleaner

Fordele: The service is excellent. plenty of parking for my SUV and my trailer

Ulemper: The room was very clean and confortable. The provide a ticket for breakfast across the Hotel. Excellent Breakfast

Fordele: Clean and great service. A very friendly staff . amazing food and room service.

Ulemper: nothing

Fordele: Great location, great food

Ulemper: Amenities specified minibar, room didn’t have one

Fordele: I did not stayed for breakfast checked out at 5 am.

Ulemper: I called the reception desk 3 times to request a wake up call nobody answered the phone.

Fordele: The breakfast was good, pancakes were good.

Ulemper: The breakfast selection was week.

Fordele: Every thing was great the bed was comfortable the pool was clean and the buffet breakfast was the best loved ever about it thank yy

Ulemper: There is nothing I didn’t like

Fordele: Everything was really good.

Fordele: The bed was very cossy. Shower area clean.

Ulemper: nothing it was a great experience

Fordele: Staff was courteous and very helpful. Installations were excellent. All in all a very satisfying experience. I will return there.

Fordele: The entire staff from the general manager the housekeeping staff makes us feel at home every visit to this hotel. The rooms are very comfortable and clean. The breakfast included in the daily rate is complete and good. It’s our home in Durango.

Ulemper: Can’t think of anything yet.

Fordele: OK for the money spent...

Ulemper: Breakfast area saturated at times, need to keep an eye on service and cleaning

Fordele: I had a meeting at the Conference center, so the location was great!

Ulemper: At 3pm the room was still not clean. When I arrived I stepped on something in the room, so that meant that it was not very clean! They don't have a restaurant so nothing to eat at night!

Fordele: Alt

Ulemper: Alt var perfekt

Fordele: Reception, check out, no fuss. General comfort and cleanliness.

Ulemper: Poor breakfast choice, lousy coffee.

Fordele: I never experienced such great hospitality like here. Best hotel I’ve been too

Fordele: Hotel fine, excellent staff

Ulemper: i booked and stayed 2 nights. I found that my card was charged 3x. Ok, errors happen. But today, 8 days after that I mentioned this with proof to Hampton, I even have not received any answer!

Fordele: The breakfast was delicious with a nice selection along with authentic Mexican food. The rooms were very clean and very nice.

Ulemper: I reserved my hotel and paid through booking.com and I had a confirmation email showing that, and the clerk refused to except that and I had to pay again. We haggle back-and-forth for about an hour until I was able to check in and the only reason I was able to check in was because I agreed to let them bill me again because they insisted they hadn’t billed me. Now I had to call my credit card, call the Hampton and now booking.com to try to get this resolved.

Fordele: Very nice rooms, good breakfast, convenient location

Fordele: Excelente desayuno completo

Ulemper: Se localiza enseguida de un centro comercial con buenos restaurantes y Starbucks

Fordele: Food service at the hotel was excellent. Excellent menu, preparation and presentation.

Ulemper: rollers on desk chair in room did not roll well.

Fordele: It was nice and clean.

Fordele: Nice staff, good food in restaurant, comfortable beds. Good location for old town but about a mile walk to Plaza.

Ulemper: Long hike to the room.

Fordele: Second time staying in this hotel. Friendly staff, clean rooms, and a Starbucks! Felt like I was coming back home a second time!

Fordele: Clean, comfortable, safe with nice grounds

Ulemper: Wireless internet was terrible. No free breakfast

Fordele: Everything

Fordele: Personalet var meget høfligt og værelserne meget rene. Det ligger også i et meget stort indkøbscenter, så nemt at shoppe, biografer og restauranter.

Ulemper: Du var nødt til at holde dit nøglekort lige for at holde lyset tændt på værelset.

Fordele: Everything very good

Ulemper: 1) No TV, looks like the Hotel went to a different cable supplier and the set up for the TVs wasn't done. It wasn't communicated with a note in the room or something similar. 2) The aisles were not clean, several room service trays and leftovers were observed at the foot of the doors.

Fordele: Location was good and personel agreable

Ulemper: Bed was very hard and very small not confortable for 2 adult .

Fordele: Really comfortable bed

Fordele: Very clean, staff very helpful, accessible parking and very accessible to everywhere in Durango

Ulemper: Very low water

Fordele: Location is is perfect!

Ulemper: They’re good about being clean just work on cleaning carpets. Breakfast is good just need to add more to it.

Fordele: The location

Ulemper: The small The aisle and room in floor #6 smells very bad y have to request to move to other floor.The place are not familiar the people says a lot of bad words and drink out side.

Fordele: Breakfast was good. Staff was helpfull

Ulemper: No swimming pool. Bad location.

Fordele: I loved being able to leave my truck at the hotel parking during my trip to Vallarta

Fordele: The breakfast was good

Ulemper: I don’t have any complain

Fordele: Very friendly personnel Very good breakfast

Ulemper: It is not close to downtown

Fordele: Eggs need work and beds alright

Ulemper: Breakfast needs to be more fresh

Fordele: A good City Express, with all the normal facilities the chain provides. Friendly and helpful staff. It's an inexpensive taxi ride from the centre of the city.

Fordele: Staff is friendly and very courteous. Breakfast is good. Facilities are good, but need some updates. Easy to get to from downtown.

Fordele: The hotel staff is great, they are very attentive and happy to help. The hotel location is also very good, all main attractions and places are close by.

Ulemper: The hotel is very outdated, the rooms and hallways have stained carpets; and the beds and pillows are ok but not that good.

Ulemper: The furniture and decoration of the hotel look a bit outdated. I suggest a redesign on the spaces.

Ulemper: When I called the hotel, the staff told me the room was cancelled due to non payment. I had my card in file but I had issues with the bank in the USA. I contacted booking to see if I could cancel the room as well due to me having issues with the bank. I decided to give it one more try so I called my bank and the hotel to see if I could reserve the room again. As I spoke with Patricia she stated that I had until 12pm to call back with an active card so I can keep my room. I called around 1030am have my card info. When I arrived to the hotel they didn’t have my room reserved. They had no trace with my info. Even when I showed them my reservation and the hold they had on my card. I have names and details and they didn’t even bother to help me. Staff proceeded to tell me that they were going to cancel other people’s room so I can get a room but then I would have to move rooms the following day while at the same time she was making it seem like I was lying about me having a reservation. Won’t be returning due to customer service issues with them.

Fordele: close to stores and airport

Ulemper: the bed was to hard and the carpet had stains

Ulemper: Plumbing makes loud noise from adjoining rooms Pillows were wadded up balls of foam chips stuffed into a pillowcase

Fordele: The rooms are very clean and staff is friendly...

Ulemper: I had requested an early arrival, and when I got there I had to wait about 4 hours...The complementary buffett was low on food and there were not enough tables to sit...The AC units are placed right above the beds in the room and it hits you right in the face...

Fordele: The Hotel is a bit shabby but clean.

Ulemper: The price for room.

Fordele: Great location in the Historic center which is a knockout. The hotel is nice, clean, comfortable, good amenities. The place is not fancy but there are just enough nice touches to give it charm

Ulemper: No complaints

Fordele: The water spray from the shower and sink sprayed all over the bathroom floor- only complaint! The bed was great, the location perfect, and the complimentary breakfast delicious! Staff was so willing and helpful!! Have recommended it to friends for next year!! Thank you!

Fordele: breakfast was very good, the service at the restaurant was very good too. very clean and staff was attentive and corteous.

Ulemper: definitevly they can use better matresses, very hard matresses

Fordele: Staff were very patient and helpful. Breakfast supplied was tasty , nutritious and lots of it. Meals at the restaurant were very good and waiters suggestion for my western palate was spot on, tasty and cheaper than I was going to select.Wifi was the best I’ve experienced in Mexico in last three weeks.

Ulemper: Nothing of major importance.

Fordele: Very handy to restaurants and site seeing. Was good that breakfast was included. Coffee was good, not watery. Very clean hotel and restaurant. Friendly staff.

Ulemper: Beds were a little hard. View outside window was the window of another room.

Fordele: very good choice at breakfast, and excellent location near centre of town

Ulemper: nothing

Fordele: Alt

Ulemper: Alt var ok

Fordele: Everything was comfortable, breakfast was delicious.

Ulemper: The pass key would always deactivate itself after being close to an electronic device.

Ulemper: One elevator didn’t work out of two... so it took a good while to move around!

Fordele: Clean and quiet.

Ulemper: When we got to the hotel, the receptionists were rude as they immediately said they were out of rooms without us even saying a word, when we already had a reservation!

Fordele: Excelent location, nice room , good breakfast and good service

Ulemper: The elevator was not working and we had to carry our luggage to the 5th floor. Other than that Hotel was great!

Ulemper: Rlly nice customer service super clean confie definitely will recomend it 2 my friend and family

Fordele: My experience was good. I was traveling alone and felt safe at the hotel.

Ulemper: I requested a refrigerator to store medicine, and I was told that was not a problem. But when I checked in, they told me they did not have that service. I even have an e-mail from them, confirming my request.

Fordele: Great Great value. Included breakfast very good. Parking. Very new / clean. All staff so friendly. Plenty of restaurants nearby in mall downstairs.

Fordele: the location

Ulemper: The rooms were old and smelled weird, also lacked essentials like soap. Overall I think that it needs a lot of maintenance, and the staff needs to improve the customer service experience.

Fordele: The staff were very helpful, the location was good, good TV channels and wifi.

Ulemper: Waste of resource/ lack of consideration for the environment (soaps replaced mid stay even though it had only been used for a day! - why?!) A plastic wrapper every time. Towels should not be washed mid stay unless requested - waste of energy/ water and money for the hotel. At the price it would be good if breakfast not included. Hot water was intermittent in my room.

Fordele: The enviromnent and the location

Ulemper: The bed was broken and the bathroom throw water

Fordele: Good service. Good breakfast.

Fordele: The staff was great. Super clean room. The pool is well kept. We extended our stay and will return. Great places to eat around the corner.

Ulemper: The restaurant service was bad and after breakfast we never returned. No ice for drinks. We were the only ones there should have been a sign

Fordele: Good location. Relatively quiet. Food ok.

Ulemper: Extreme cold room. Ripped sheet. Had to ask for another and make bed myself. Not impressed.

Fordele: No shampoo in the bathroom. No coffee or water. Just a room and soap.

Ulemper: Changed my room reservation from a king to a double

Fordele: There was no breakfast included in the stay and what restaurant they had there was no one to assist you always empty no staff.

Ulemper: Room was to small shower leaked water into the restroom bed sheets were dirty, had problems trying to get an iron they gave me an ironing board but no iron also the phone didn't work could not communicate with the front desk had to use my own phone the elevator broke and to walk up 3 flights of stairs they also stated that they would help out with a taxi in the morning and they didn't they were all asleep had to retrieve my own taxi some of the employee staff were very rude like they didn't want to here anything also air conditioning was not working correctly it was an uncomfortable stay expected a bit more out of the hotel lucky it was mainly used for relaxing but didn't relax at all the bed was hard and lumpy very thin mattress the bed barely fit in the room hardly any room to walk around pictures on the site are not accurate to what the room looks like.

Fordele: There was no breakfast in spite of being advertised.

Ulemper: Bed was a little hard.

Fordele: Centrally located, simple hotel, no amenities, Luke warm shower water, but has private parking.

Ulemper: Luke warm water for showers

Fordele: The design is interesting. The room was HUGE and very clean. The bed was comfortable too. I was happy I could walk to the Hotel Gobernador as they have a nice restaurant.

Ulemper: The building is really old, and parking was somewhat complicated. For the money the hotel was ok. I will spend more next time and stay at the Hotel Gobernador. Also, no hot water :-(

Fordele: The location of the hotel is close to downtown durango

Ulemper: The bed.