Hoteller i Abidjan

Fordele: Impeccable breakfast.

Fordele: SPA,ROOMS,and RESTAURANT

Fordele: View

Ulemper: It's so much that I can't explain there on this sheet

Ulemper: the Wifi should be better especially Fiber Optics is available now in Ivory Coast.

Fordele: The views of the hotel

Ulemper: Idont like the food resturant on thr hotel

Fordele: 8 tennis courts on site....and good arrangements by hotel for tennis coach or hitting partner. Also excellent service by the concierge in handling dinner reservation requests...the pool is also very ...

Ulemper: The rooms specially the bathrooms are inconveniently small. The addition of a rain shower in the bathtub is certainly welcome. I noticed that there are two parts to the hotel and the building not ...

Fordele: The bed was lovely and I had a good nights sleep. The movie theatre was excellent. The room was clean and made up daily. The staff were extra courteous. All in all I loved my two weeks stay at Sofitel...

Ulemper: The internet could have been better. Sometimes the cards that I was provided with ran out even prior to the time. The security was sometimes very curt. Sometimes when I got dropped off, they were not...

Fordele: The breakfast was excellent. Enjoyed it every day. The pool is really huge. Looks like a lake. The territory is rather large. Possible to walk around indoors and outside. There is a movie theatre ...

Ulemper: Cleaning consistency should be improved. One day they bring slipppers or a towel, the second day do not replace them. One day put body lotion, another day remove it and do not replace. Swimming pool ...

Fordele: The garden and the swinning pool are very nice and very quiet compared to the Plateau

Ulemper: Rooms are very small at least in the tower. The shower is very low and the toilet is so tight I could barely sit straight !

Fordele: This is probably the best hotel in Abidjan. The staff is friendly, especially Eric. Ask for him. He's amazing.

Ulemper: I didn't get the room I paid for on bookings.com. This is something that needs to be fixed and you need to be careful of.

Fordele: Everything. Clean and cosy place. The staff are very friendly and always have a smile. The food is excellent!

Ulemper: Nothing

Ulemper: The location is a bit far out if you need to go back and forth to the city centre. As there is crazy traffic in the evening which can take up to 2hrs to get to it when it should take 30mins

Ulemper: The Property is 20 Miles from Abidjan and If you want go you need about 1 hour without traffic and when is rush hours you need 2 hours!! Abidjan is very poor infrastructure, routes are all the time ...

Fordele: Great staff, good laundry service. Breakfast was good. Wifi very good.

Ulemper: Location a bit far from downtown BD, but easy to get around Yopougon. Car service a bit pricey, but helpful.

Fordele: the staff were excellent

Ulemper: the outdoor area is not spacious. I would have loved it to be more spaceous with a pool at least

Fordele: I love their food, tho a little pricy

Ulemper: Better room service such as towels, toilet papers and hair dryer

Fordele: The staff were really good to me.

Ulemper: I did not like the distance of the place from the town.

Fordele: Was lovely

Ulemper: Nearness to town and more side attraction. English speaking staffs highly needed. Very important.

Fordele: everything

Ulemper: nothing

Fordele: Hotel was really good. Will all aspects, food, services, etc. Staff was really helpful and nice.

Ulemper: Location was not at all matching with the hotel. Hotel was really nice. But location was a bit low class. If it works have been in other areas, it will be very good.

Fordele: Emma owner of the hotel and Kanon, manager were perfect during our stay at the hotel. I had a medical emergency and they promptly helped me. All staff were nice and made me and my friends felt as we ...

Ulemper: Nothing. Everything was perfect during my stay!

Fordele: Clean room.

Ulemper: Breakfast

Fordele: Courteous staffs and clean hotel. Honorine (the receptionist) was exceptional. I will stay in Plein Sud again

Ulemper: The wifi performed like 65%. Not so excellent

Fordele: Potential

Ulemper: Overall not well organized

Fordele: They found sulution when we needed a group room for a conference and they charged us only for the food we ordered

Ulemper: Internett at tje hotel was one day okay, next day poor...

Fordele: The staff was great and location easy to move around.

Ulemper: The internet was unstable in the room. The break fast needs to be more diversified.

Fordele: It's nice and clean. Good amenities. Simple friendly staff. Were able to assist although I spoke barely any French.

Ulemper: The WiFi needs speed improvements. WiFi speeds were too slow and kept cutting off. I once went upstairs to use the WiFi in the restaurant which worked better, but started cutting off after about 10 ...

Fordele: Sr. Daniel was very professional and accommodating. I am from the US and was initially concerned about the language barrier but the staff spoke enough English to understand my request. The junior ...

Fordele: Large rooms, clean sheets and good location.

Ulemper: Wifi did not work for a few hours (when I needed it the most). I was also given a room right below where some construction work was going on. Though they offered to change my room after I complained, ...

Fordele: Location

Fordele: good breakfast variety

Ulemper: customer service poor - both coffee machines in the breakfast restaurant were malfunctioning for the whole 6 night stay and staff didn't seem too bothered to fix the problem

Fordele: Convenient location in Plateau

Ulemper: Everything other than the location. Food, room confort, laundry services...

Fordele: Good breakfast with wide range of food to eat. Security at hotel is good. Centre place to move around. Hotel shuttle is good.

Ulemper: Very expensive room tariff, NOT worth the money we pay. Carpets on the corridor in each floor was stinking & very old. No iron box in the room, they advise all customers to go to eighth floor and ...

Fordele: Friendly staff...pool...view from the bedroom window...comfortable and tasteful decor...excellent food

Ulemper: No business center. At the reception they will print a page or two for you. But a business hotel WITHOUT a business center???

Fordele: clean rooms and pleasant staff

Ulemper: same breakfast menu for 6 days wifi slow

Fordele: -location -Quality of food & Kitchen : a good french Chef running the kitchen +++

Ulemper: - room is max. 3 star room , but at 5 * price , just not acceptable tooo high price

Fordele: Good buffet for breakfast and dinner but a la carte for dinner was even better--excellent. The lobby and the bar very lively, excellent outdoors area, beautiful view from the room. Staff at the ...

Ulemper: Service is slow at the restaurant. No problem if you are not in a hurry...I wasn't since it was my break from work.

Fordele: The view from river-view side of the hotel was lovely, the bed was comfortable. The breakfast 'buffet' had a lovely extensive range of juices.

Ulemper: Extended our stay and included breakfast as we booked for two, but apparently we had to pay. Slow check-out due to the lady at the desk ignoring us, opted for a different room which was a great idea ...

Fordele: It looked nice, modern-ish. Pool and bar were okay. The male staff were polite :) The gym was basic but did the job.

Ulemper: The hotel fell short of its luxury price tag, no irons in rooms. Seemed quite frugal when it came to the supply of shower gel and conditioner (one per day for two people), the bar had quite slow ...

Fordele: Good location for business trip in the heart of Abidjan business area

Ulemper: All is closed in the district at night

Fordele: Good location for business. Food good.

Ulemper: I read the reviews before choosing hotels and the main thing seemed to be that the rooms were old. I figured that was ok, and I had been warned. Still it’s a shame that the hotel does not try harder to make the rooms welcoming. For starters the room smelled damp, given that this is a humid place I figured “fair enough” The bed looked as though someone had recently slept in it and hastily made it. The bedcover seemed old and not so fresh. When I looked under the sheets they looked clean. But clean as though they had been washed by your roommate and not properly ironed. The pillows look like the old pillows you have at home but which, for whatever reason, you don’t get rid of. Still I slept well, the bed was comfortable. Looking around the next day there are small things that the hotel could do to make it feel more welcoming, maybe a welcome note on the bed, a fresh fruit. Also they could change the brochure with the “Room directory” that is set on the table which doesn’t need to be old and used. The towels in the bathroom are worn out, and look like there’s an “N” inscribed on them with a marker (on closer inspection it looks like the “N” was sown). And why is my used towel hanging on the shower curtain rod, why can’t it be on the towel rack?... The bathtub is awkward, with the faucet coming on the side, and the shower hose bending around it, getting in the way. There are two shower head holders. Why not put the faucet behind the bathtub and put the shower head in a more convenient place and on a pole so that I can adjust the height of the shower head? Regarding overall hotel amenities, they are basic, I did not try the gym or the pool, but the reception area and bar are ok if small. The food is good, good variety at the buffet at each meal. I ordered a la carte and it was also quite good. Finally, the internet connection is painfully slow, during my 4 day stay I was barely able to get anything done. To the hotel staff: it’s great that you are renovating on the 6th and 7th floor, but in the meantime, and for the rest of the rooms, please try a little harder…

Fordele: Location and staff were excellent

Fordele: the room is clean

Ulemper: pictures in the web site are note like reality the hotel is not a stand alone hotel its in a building entrance is very very poor Wifi is very bad

Fordele: Friendly staff! Great breakfast, we liked the quietness of the place.

Ulemper: Cleaning staff could be more careful than leaving dirty towels behind: it happened twice.

Fordele: Very nice and friendly staff. They were very eager to help. Rooms tidy, comfortable and clean. Wifi ok. Nice restaurants around.

Ulemper: The signage to enable location of hotel is poor. Stairs leading to the hotel which is on 2nd floor not user friendly.

Fordele: Rooms are neat and good

Ulemper: Food Menu could have been little more

Fordele: Hidden gem, very clean and friendly staff. Very good value for money. Ideal location.

Ulemper: A little difficult to find, the signage is not good, but after that all smooth, food choice is limited but plenty of restaurants around to cover.

Fordele: Clean and confortable bedroom, very nice staff and good place. would recommend it !

Ulemper: No AC for breakfast, poor indications to find the hotel

Fordele: I discovered ELEVEN's Hotel and Spa while searching for a place to stay in the Marcory area of Abidjan during the Easter holiday, and decided to take a chance and reserve the hotel even though it ...

Ulemper: I enjoyed almost everything. Breakfast is basic, like in many other hotels, however it could be improved and fruits added.

Fordele: I stayed very confortably,I dont speak english but staff were helpful and friendly

Ulemper: Humitidy is very high

Fordele: Big and very clean room with everything. Reception staff very friendly and good. internet very good and good speed.

Ulemper: Taxi drivers can't find the place. Transport fee airport - hotel very high, better take an airport cab.

Fordele: **Staff is friendly, **The hotel is quiet and clean.

Ulemper: ** Breakfast is very poor ** There is no hair dryer at hotel ** Very far from center and traffic is a big challenge. ** Staff do not know English.

Fordele: Great facilites,i love the lounge next to the pool. Great service.

Fordele: Great rooms for families and the set up is great for work too. Try the second level rooms. The staff are very helpful and speak English (Front desk) staff.

Fordele: The air conditioning worked and the wifi was decent.

Ulemper: Do not stay here unless you know how to speak french. No one understood English, ordering room service or booking airport pick up was extremely difficult. There was no water in the bathroom for 3 ...

Fordele: Rooms are simple but clean and functional! Good for a night or two . TV and Wifi are excellent!

Ulemper: Staff are slow, unconcerned and not really available. Breakfast was poor!

Fordele: nothing in particular. very standard and basic room

Ulemper: way overpriced, room not well maintained

Fordele: Nice western style Airport Hotel, just opposite of raddison

Ulemper: No mosquito net on the Windows or over the bet.. once you open the balcony door, you have them inside :(

Fordele: Nothing

Ulemper: I booked a room that was inclusive of breakfast and dinner. When I requested my dinner, I was told by the manager that it was not included (even though it was specified on the booking) and that I ...

Fordele: Front desk staff most of them are helpful with exception of one or two they try however. Alevin shuttle driver and night auditor are best staff members and people friendly.

Ulemper: Restaurant/ bar staff is a mess, really poor service, even though they automatically charge 19.5% gratuity, they will bring half of your order, will never come back and check on you. Forget ...

Fordele: distance from airport, cozy feeling

Ulemper: they should put a board for currency exchange, (by the way) very high currency exchange rate .. staff not so friendly, and make menu for the restaurant, they have main courses menu but they offer ...

Fordele: Location for the purpose of my trip

Ulemper: Staff was just ok, not very friendly, very slow whatever the request, food was poor quality Room very basic, missing some maintenance

Fordele: Restaurant is nice and swimming pool a plus. Room is good but basic and no table to do some work.

Ulemper: Room has no table to work on.

Fordele: silent and clean

Fordele: Can you extend your check out time a little further e.g 2:00pm

Fordele: breakfast and generally food is ok.

Ulemper: No gym facilities, very congested corridors

Fordele: Central position at Plateau, easy to get around for business people. Don't be fooled by the outer look, this is not the newest of hotels, but the rooms have been done up recently and has all the ...

Fordele: It was centrally located to all the business premises i needed to visit.

Fordele: Cleanliness

Ulemper: Main lift not working , Front office and accounts totally confused The staff really embarrassed me after having collected all the amounts and paid for 06 rooms

Fordele: Received attention from all staff

Ulemper: The fèe

Fordele: Staff

Ulemper: Service missing experience Administration doing all the time mistake. Cleaning all all the time something in the room wrong everyday, missing towel, they look in our luggage, missing toilet paper. ...

Fordele: The hotel still breathes a bit of the grandeur it had half a century ago. A clean and spaceous king room overlooking the lagune offered basic comforts. An alternative for those not wanting to pay the ...

Ulemper: The bed was too hard for my liking.

Fordele: Location and friendly staff . . .

Ulemper: At checkin - at first said did not have my booking.com registration, ended up with two twin beds not a queen or double and room faced back not lagoon . . .

Fordele: The place is very good. No problem with stuff. very good for a place for this money.

Ulemper: personal speaks english not so good, but most of the time they could understand.

Fordele: I liked the 50s style building, friendly staff, good location.

Ulemper: Like most reasonable hotels in Abidjan, it's expensive for what it is--as expensive as a nice place in the States. Which is absurd in a country with such a low standard of living. It's nice, ...

Fordele: Very comfortable place,

Fordele: The bed is comfortable.

Ulemper: The staff don't care about customer care they just do what their boss ask them. The bus from and to the airport was late. they change the prices of the room the wat they want. I don't ...

Fordele: Clean, inexpensive and comfortable rooms, good AC.

Ulemper: Wifi weak on upper floors. Staff easily frustrated/poor communication between reception staff and other staff Last minute increase of day trip cost with a guide who could not answer basic ...

Fordele: The staff is very nice and the food delicious.

Ulemper: In the morning water pressure is kind of low.

Fordele: Staff super friendly, restaurant decent, room clean. Thanks Cypa ! I've spent 10 days here. Will definitely come back.

Ulemper: It's hard to head out on foot. Busy roads. But taxis galore...

Fordele: Free shuttle bus

Ulemper: WIFI did not work at all At times there was no running water in the room No complimentary bottled water in room

Fordele: Bathrooms poor toilet flush bad

Ulemper: The staff

Ulemper: The food could be better, the bedroom was absolutely filthy with some red stains in the bathroom like it hadn't been cleaned before I arrived. It was only after I'd been in the room and I had ...

Fordele: Lovely location

Ulemper: The hotel needs s complete refresh - old and tatty. Check-in process slow and bureaucratic

Fordele: The air conditioning was effective.

Ulemper: The hotel is badly run down with poor facilities that need renovation and refurbishment. Poor value for money and not fit for purpose.

Fordele: Free shuttle to airport.

Ulemper: Food was overpriced. Wait at airport over 1 hour for shuttle to hotel.

Fordele: Location

Ulemper: Everything

Fordele: Stuff Location

Ulemper: There is no refrigerator No kettle

Fordele: Friendly staff

Ulemper: Close to airport

Fordele: Location isnt bad at all

Ulemper: Rooms are tired. Sanitaryware is showing its age, smell from bed linen as well. Air conditioning knob wasnt working leaving room very cold. Could have been cheaper

Fordele: breakfast with a good choice, well trained stuff, clean rooms, close to the airport

Ulemper: changing the prices, had been there thee 3 times with room-fares from 76 to 117 €. Definitely not a hotel for passing one's holidays

Ulemper: no room service no porter service language Breakfast - very bad service ,food items ,plates spoons not available,

Fordele: Shuttle service to the airport, very nice extra service for the guests.

Ulemper: No welcome drink in the room, good idea to at least put a small bottle of water especially in humid conditions were the weather is very hot and once u come to the room u need a drink of water.

Fordele: Closer to the airport

Ulemper: Na

Fordele: Not far from the airport, very kind and helpful personal, good internet, good services

Fordele: location

Ulemper: it smells very bad.

Fordele: The staff were extremely friendly and willing to help

Ulemper: Towels no longer white.

Fordele: This hotel is very clean

Fordele: Free airport pick-up is very convenient.

Ulemper: The location of the hotel was not as indicated on booking.com. In fact it was more than 10km away from where it 'should be'.

Ulemper: The hotel staff did not offer free airport Shuttle and did not show up as promised to wait for me at the airport. the hotel was located very far from the airport as not described in the website

Fordele: The hotel itself, staff, cleanliness.

Ulemper: Payment for the hotel. Better to finalize all by card, not cash. Secondly, the shuttle to airport was by 6 am, and my flight was scheduled on 1240. I spent 6 hrs in the airport.

Fordele: The cost of the room is good. If you looking for an affordable place for a long stay, this will pay of.

Ulemper: It is a short distance, but traffic congestion. Watch out.

Fordele: The place is clean, good internet, friendly staff, good location.

Ulemper: No breakfast included.

Fordele: Relatively good location in safe, quiet neighborhood with a shopping mall, grocery store, and restaurant all within walking distance. In-house restaurant is a nice convenience, and their coffee is ...

Ulemper: Laundry service returned my laundry still damp. Disappointing. Advertised 'balcony' for every room is a lie: there is one clearing on the second floor where you can see the sky, but a ...

Fordele: worth it for the price

Ulemper: in a residential area

Fordele: The reception and location of the hotel coupled with the free shuttle to receive you and accompany you to the airport

Ulemper: The breakfast is not part of the payment

Fordele: Some of the staff were nice. I slept very well

Ulemper: Most of the staff wouldn't care. The food was average. There was no exercising facility, the hotel looked damp and dilapidated. The room was small and there was really nothing about it. It is ...

Fordele: The location and view are amazing!

Ulemper: The bathroom has no floor drain which turns every shower into a floor pond! The cleaning lady asked me for money since she has to dry it everyday !!! The corridors smelled !

Fordele: Love it with the lagoon view

Ulemper: Location is in the heart of downtown and close to all stuff with exception of beach

Fordele: staff was good.

Ulemper: breakfast could have been better. rooms were smelling.

Fordele: The hotel was ok. and the facilities are good enough

Ulemper: They are relatively more expensive compared to other hotels that offer same quality of service. They almost confused me on my complementary breakfast as though they were hiding the information from me...

Fordele: Location

Ulemper: Elevator breakdown, poor AC, bathroom facilities

Fordele: Hotel dirty.. Price expensive

Ulemper: Not thing.

Fordele: Breakfast ist very good. But it can be if you look at the price ;-)

Ulemper: The rooms are very old, especially for the price. Ther are no meetings room available, even for 3 persons. Did not have any telefon book in the room, so in order to order an 'in room' ...

Fordele: Helpful and Nice staff

Ulemper: Outdated hotel bathroom very low standard and old equipment

Fordele: Excellent place. I should have gone for something cheaper :D

Ulemper: High prices for restaurant inside the hotel, but should be expected for this class of a hotel.

Fordele: The location

Ulemper: The elevators didn't work. My reservation could not be found even though I was holding a confirmed reservation. Terrible wifi, did not meet my business traveller needs.

Fordele: the bed was very nice I enjoyed my self with the breakfast and workers are awesome

Ulemper: the juice at the buffet maybe because i Like sugar

Fordele: Nothing

Ulemper: No complimentry water in rooms,staff needs training

Fordele: The cleanliness of the property

Fordele: I like ibis

Ulemper: I would like to be at ibis plateau but I enjoy stay at Marcory.

Fordele: Good breakfast. Quiet location.

Ulemper: No tissue paper and no bottled water in the room.

Fordele: Nothing

Ulemper: Staff were not to Ibis international standards

Fordele: The staff was nice, but the hotel needs an urgent restoration.

Ulemper: Rooms were old, the carpet was of a plastic material, the bed was really uncomfortable, the doors and walls had cracks, internet worked horribly slow.

Fordele: Location and cafe

Ulemper: V small and dirty rooms . Never book double occupancy as they do not have separate beds and 2 people can hardly fit in the rooms they have .. also no ventilation or windows in rooms ..

Ulemper: the room ventilation was very bad and I got sick

Fordele: Location and safety

Ulemper: Old room. Need to be refresh

Fordele: The soap

Ulemper: The wifi on my pc

Fordele: Nothing only the swimming pool

Ulemper: reception and cleanness of the rooms

Fordele: Very quite place with excellent view of the lagoon. Very friendly staff.

Ulemper: None

Fordele: Design, swimming pool. Restaurant by the bay. Quietness.

Fordele: Two young lads customer facing were very helpful if inexperienced. swimming pool was good. all dining tables were spread out. good.

Ulemper: No pic up from airport as requested. Room was wrong one. and i was asked to move after 2 nights because the first -was booked- even though it was identical to the one i was moved into

Fordele: Convenient for airport. Pool is clean. Pleasant open air restaurant area looking over lagoon.

Ulemper: Staff generally rude and aggressive e.g. repeatedly trying to get me to sign for drinks to be charged to my room bill that I had not consumed; telling me they accepted USD no problem and only later ...

Fordele: I like the location, food and the hospitality. And most importantly I like the bed and the room.

Ulemper: The television need to be improved to include multiple sports channels

Fordele: Pool and the terrace was very nice. Nice food at the restaurant.

Ulemper: My room did not have a fridge, but it was not a big deal.

Ulemper: The staff at reception seems to be stressed and not very welcoming as opposed to the bar staff.

Fordele: The terrace overlooking the lagoon

Ulemper: There are plenty of hidden costs. The hotel staff is not clear about this. Credit cards attract a 5% surcharge. A normal continental breakfast costs extra and nobody tells you, so do the eggs, brought...