Bilbao hoteller

Fordele: Great location

Ulemper: Nothing

Fordele: Superb location right in centre of town. Excellent staff who made arriving with a car very easy, whisking it away into the hotel garage. Everyone helpful and friendly. Good restaurant recommendations.Breakfast buffet on top floor or continental breakfast available in ground floor café.

Fordele: Perfect location!!! Amazing staff and super clean rooms.

Fordele: Great location across from the Guggenheim (10 minute walk from the City Centers, Bilbao is small). This is arguably a 5 star facility charging much lower than comparable places anywhere else. Valet parking service, but remember to go to the alley behind the hotel, where there is an entrance that is much better for dropping off the car, and to unload your luggage. Excellent Gym with very new equipment. Lovely Bar with skilled bartenders.

Ulemper: The lighting system in the room was a little problematic...... Either the Master was "on" for any lights to work (if Master was "off", could not turn on bathroom lights to shower, while keeping the room lights off so my wife could keep sleeping)....

Fordele: Wonderful views of the Guggenheim Museo and a fabulous breakfast served on a comfortable and stylish terrace every morning.

Fordele: A treat for weary travelers, this hotel was a bit of respite from the cadence of sightseeing. The rooms were spacious and well laid out. Service was professional and efficient. The details of this luxury hotel were the icing on the cake - turn down service, aromatherapy sleep spray, complimentary robe and slippers. Proximity to the Guggenheim and promenade is unbeatable.

Fordele: Architecturally very cool. Modern, clean lines. Room was fabulous...great big bathroom, big comfortable bed, great floor to ceiling glass doors that open onto the balcony. Balcony looks over the Guggenheim. Breakfast on the rooftop is not to be missed. Extremely pleasant staff.

Fordele: Our room had amazing views of the Guggenheim! The location is great, good service and tasteful decor throughout. There is a large rooftop with a restaurant where we enjoyed relaxing and taking in the spectacular views!

Fordele: Modern, unique design. Great location, great rooftop bar.

Ulemper: Breakfast was a little expensive

Fordele: This hotel was sublime — a fitting pair with the Guggenheim across the street. Don’t skip breakfast on the rooftop terrace — likely the best place to see the museum, and the food was standout.

Ulemper: Bathroom’s a little strange: Great tub, but wet room ahower’s weirdly placed.

Fordele: This is a beautiful, classy hotel. It is well located for the Guggenheim and the staff are excellent.

Ulemper: Nothing

Fordele: Service and accommodation was excellent . Very detail oriented

Ulemper: N/a

Fordele: It’s location was excellent

Fordele: Dead central. Everything just a walk away. Great breakfast. Good roof bar. Staff super.

Ulemper: Nothing

Fordele: Amazing hotel, lovely stuff and super location.

Fordele: We were upgraded to a Deluxe room with free access to the sky bar, free soft drinks and free laundry

Ulemper: Our room was a bit dark.

Fordele: God placering og hyggelige omgivelser

Fordele: The hotel is fairly central. Secure parking onsite. €20 per night.

Ulemper: I had emailed in advance to ask if there was parking and the cost but never received a reply which I found a bit odd. We arrived early and left our bags with the porter and went out to explore. We came back and checked in and were told our bags would be sent to our room. We waited for an hour then I called to chase. I was told they would be right up. After fifteen minutes I went and collected them myself. The shower in our room was broken in that it didn’t stay up when turned on so we had to hold it. The glass partition at the bath wasn’t sealed so after a shower the bathroom floor was flooded. I raised this all at check out as we had only stayed one night and was told that they would let maintenance know. I would have expected to have been given the parking complimentary at least - but no. The one thing I didn’t raise was I had booked a double and we had a twin room - not a huge problem as only one night and both twin beds were nice and large. So whilst it was fine I personally wouldn’t rush back, but I’m sure the vast majortity of visitors will have better experiences.

Fordele: The room service, accommodation and provisions were exvcelent. I really enjoyed the room service food and getting The New York Times

Ulemper: I think the in-room information about the facilities at the hotel need improvement. And the City Map should be a bit bigger! Had to get another from the Tourist Info centre

Fordele: Very well appointed, with a great roof top bar and lots of thoughtful extras

Fordele: Udemærket hotel

Ulemper: Elendig/ingen WIFY på 2 sal.

Fordele: Majority of staff were very pleasant and helpful. Breakfast choices were great. Location of hotel ideal has most places are good walking distance.

Ulemper: On preparing to leave the car park the attendant had a bad attitude. I was needing a little time to place luggage and belongings into the car but he wanted me to kind of drive out straight away. This was the opposite to a different attendant the evening before who was extremely pleasant and helpful.

Fordele: Great hotel in a great location, closer to local tapas bars and a short walk to the Guggenheim. Staff were fabulous and the roof terrace fantastic tho not cheap. They had underground parking for 10 euros for a motor bike much needed as street parking is limited. We didn’t have time for breakfast but it looked fab tho pricey- 20 euros- best book breakfast included!

Ulemper: Nothing

Fordele: Morgenmaden var helt fin

Ulemper: For høj musik i morgenmadspmrådet

Fordele: Enjoyed the pool. Rooms were nice, good location - 10 mins walk to Guggenheim and not far from town.

Ulemper: Expensive parking.

Fordele: Big hotel with beautiful breakfast with a huge variety of options. Room was large and generally comfortable. Staff were all excellent and very helpful. I came back from a morning run and was given a bottle of water and a towel while waiting for the lift by a staff member. Loved these little touches which you don't often get in large hotels. Location was excellent.

Ulemper: Shower can be tempormental. Some of the old gym equipment needs updating or replacing. The room 521 we were in is directly below the pool filters or pumps or some equipment related to the pool above our room. It runs 24 hours and you can hear the water. I presume all other rooms wouldn't have this issue.

Fordele: Convenient location, very clean and good value for money,

Ulemper: Nothing I can say, it was wonderful stay

Fordele: Friendly efficient staff - hotel situated in a beautiful location within easy walking distance to all attractions and old town along river bank - room really comfortable - boat trip along river highlight of visit

Ulemper: Stayed half board - limited choice on h/b menu but Fernando , the bar/restaurant manager provided extra options on second night - hot food in breakfast buffet not too hot

Fordele: Close to tram station

Ulemper: Too expensive, did not even have an ice bucket.

Ulemper: pool should have been open earlier and closed later

Fordele: We enjoyed the view from our room which was breath taking. Also the staff was very pleasant and professional in attending to our needs. The bed was very comfortable and the room was spacious. Will stay in this hotel again without a doubt. Thanks for making our time in Bilbao a pleasant stay.

Fordele: Loved the view from the pool.

Fordele: Location is great and breakfast was fabulous. Only real downgrade was the housekeeping, very little was replaced and no attention to detail. Coffee machine didn't work and some of the room things were starting to look a bit tired. We paid over £800 for 3 nights and probably expected a little more. I'm sure if we had worked harder we could have got better value.

Fordele: Location was great for us - easy to get to by car yet close to Bilbao centre Secure parking Close to tram stop Close to Guggenheim- easy walking distance Very friendly helpful staff Efficient service at front desk Extremely comfortable beds and pillows Large bathroom with bath Great views across the river Supermarket across the road

Ulemper: Decor was a bit dark and dated

Fordele: Alt i alt helt perfekt, god aircondition, stort værelse, udemærket morgenmad.

Ulemper: Intet

Ulemper: It is not a 5 star hotel. It is more like a 3 star. Hotel needs a lot of work

Fordele: The room was well sound proofed and quiet. The location is great.. a short walk from all major attractions. Everything was clean. The check-in was quick and efficient.

Ulemper: The breakfast was expensive so we went outside the hotel for our breakfast. The room was comfortable but I would have expected it to be more spacious for the cost of the room.

Fordele: Gode senge. Super god morgenmad. Dejlig aircon.

Ulemper: Der mangler ketchup til morgenmaden.

Fordele: Decent location, secure car park.

Ulemper: The male receptionist on duty when we arrived was grumpy and unhelpful and could not care whether we lived or died. Conversely, the chap on duty the next morning was very helpful. Restaurant closed on both nights of our stay, the burger bar was a substitute. Split location made negotiating suitcases from reception to the rooms was difficult.

Fordele: We had breakfast one morning, it was ok but so many places to have breakfast near the hotel that we went out after first morning. Our luggage didn't arrive with us but the hotel were so good giving extra toiletries, toothbrushes were a really nice touch. Everyone on reception helped us by trying to make phone calls for us. Eventually luggage arrived on Tue night, we were going home on Wed! Still enjoyed our trip and highly recommend this hotel

Ulemper: Maybe the breakfast!

Fordele: Convenient and good walking distance to museums and restaurants

Ulemper: Parking a little tricky to find

Fordele: nice hotel but rather big. Good place to visit the shopping area of the town.

Ulemper: Not the hotels fault but drunken tourist groups in the bar are not fun to have around.

Fordele: Beliggenheden

Fordele: Good location, polite staff, amazing breakfast

Ulemper: A coffee or tea maker would have been good to have in the room

Fordele: were offered a special deal on breakfast at 10E each and found it very good value, Bar and outdoor patio area was very good.

Ulemper: everything we needed was excellent

Fordele: Det var et rigtig fint hotel, der lå i gåafstand til Bilbaos seværdigheder; herunder Guggenheim Museet. Ellers var morgenmaden fin, ligesom der også stedet var en god bar. Alt i alt havde jeg et behageligt ophold.

Ulemper: Eftersom jeg havde oplyst, at jeg ønskede parkeringsplads til et køretøj, ville det have været hensigtsmæssigt, at hotellet havde oplyst adressen på tilkørslen til parkeringskælderen.

Ulemper: Great place and central

Fordele: Good location, close to the bullfight ring, great restaurants and points of interest.

Ulemper: They still have smoking rooms. It is outdated and I got one. By the time I noticed was already set up amd there were no other rooms with a king bed.