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Breakfast had a wide selection of food. The room/bathroom was clean and spacious (however the beds were uncomfortable). The hotel's Reception staff were not very friendly or helpful. For example, when we asked where to find an internet cafe, the receptionist just said "probably in town," then went back to whatever he was doing. Also, when we checked in, the staff could not locate our reservation and they made it seem as if we were inconveniencing them by trying to locate it. Contrary to what the hotel advertises, it is not on the beach but rather across the street from it. And if you wish to use it, they charge you 5 Euros (10TL) a day.
Location, modern rooms, gym facilities, clean swimming pool, friendly staff at reception. The TV in the room was too small. Rooms facing street are very noisy, there is no proper selection of shampoos etc. in the rooms and absolutely nothing in the minibar. There were no instructions how to use the safety box and not even the reception telephone number in the rooms. Staff could not print me a proper invoice when I left the hotel because the person 'authorised to use the invoicing system was not present'. They promised to send me an invoice letter later for business purposes but six days on it still hasn't arrived. For these reasons cannot recommend hotel to anyone with proper 4* standards.
This hotel was compact but nice, it exceeded our expectations in most respects (for a 3* hotel). The swimming pools and sunbathing areas were good, staff excellent, atomosphere very good, location excellent. The room was small but nicely presented and the aircon worked well. There was some building work nearby that would perhaps annoy some people but that was probably due to the time of year (they are preparing for the season). The 'all inclusive' offer was a bit limited and confusing (they have only just started offering this so it may improve). Food was adequate. The pool table area was poor. I wouldn't recommend it for families - more suitable for couples or friends.
Clening stuff was excelent, food was ok, location is good Service staff was unhelpfull and slow. Buffet was allmost same everyday.
the food the good
dejligt og venligt personale. god service. og en morgenmad. godt hotel til børne familier med badeland som nabo . og jeg tager der til igenet par dage til vinter. nej
Beliggenhed,dejlig personale,rene værelser.Kommer snart igen ;o))
det var ok prøver igen har været 26 gange alanya første gang på det hotel