Location, modern rooms, gym facilities, clean swimming pool, friendly staff at reception. The TV in the room was too small. Rooms facing street are very noisy, there is no proper selection of shampoos etc. in the rooms and absolutely nothing in the minibar. There were no instructions how to use the safety box and not even the reception telephone number in the rooms. Staff could not print me a proper invoice when I left the hotel because the person 'authorised to use the invoicing system was not present'. They promised to send me an invoice letter later for business purposes but six days on it still hasn't arrived. For these reasons cannot recommend hotel to anyone with proper 4* standards.
Breakfast had a wide selection of food. The room/bathroom was clean and spacious (however the beds were uncomfortable). The hotel's Reception staff were not very friendly or helpful. For example, when we asked where to find an internet cafe, the receptionist just said "probably in town," then went back to whatever he was doing. Also, when we checked in, the staff could not locate our reservation and they made it seem as if we were inconveniencing them by trying to locate it. Contrary to what the hotel advertises, it is not on the beach but rather across the street from it. And if you wish to use it, they charge you 5 Euros (10TL) a day.
Clening stuff was excelent, food was ok, location is good Service staff was unhelpfull and slow. Buffet was allmost same everyday.
This hotel was compact but nice, it exceeded our expectations in most respects (for a 3* hotel). The swimming pools and sunbathing areas were good, staff excellent, atomosphere very good, location excellent. The room was small but nicely presented and the aircon worked well. There was some building work nearby that would perhaps annoy some people but that was probably due to the time of year (they are preparing for the season). The 'all inclusive' offer was a bit limited and confusing (they have only just started offering this so it may improve). Food was adequate. The pool table area was poor. I wouldn't recommend it for families - more suitable for couples or friends.
the food the good
the food was excellent, the rooms were comfortable with lovely cleaning staff the majority of the reception staff were unfriendly and tried to rip us off on our last day, luckily we speak fluent turkish so this was not a problem. Too many extra charges in general for the beach and very high prices for drinks. Staff not well trained or organised no one fluent in languages other than German. The swimming pool was too small and not enough entertainments in the evening
location the food .. was not good. and no many kinds of meals at the dinner time
Beliggenhed,dejlig personale,rene værelser.Kommer snart igen ;o))
dejligt og venligt personale. god service. og en morgenmad. godt hotel til børne familier med badeland som nabo . og jeg tager der til igenet par dage til vinter. nej
det var ok prøver igen har været 26 gange alanya første gang på det hotel