Ao Nang Hoteller

The staff was generally very friendly. The location is away from busy street and quiet, which I was looking for. (It is not hotel's fault that in room next to ours, some drunken fool got home at 3am and then started yelling into his phone for 30 minutes... Unfortunately, inconsiderate idiots like our "neighbor" are going on vacations, too). Despite my "complaints" below, I enjoyed our stay. If below's issues were fixed I would rate it a 5 star instead of a 4 star. At start of breakfast time restaurant is understaffed, hence one waits for coffee, etc. After about 8am sufficient staff is present and helpful. One thing I did not like is that no late checkout (just an hour later than normal, at 1pm) was not granted, due to "being fully booked". I have spent 150-200 nights every year in hotels (since about 1997) and know that such a request can be honored, no matter how fully booked it is. Check in is at 2pm ... gives staff a full hour to clean the room... I don't remember the last time when a late checkout request has not been accomodated. Wifi in room is too slow. Charging 60% MORE for airport transfer than a (clean) taxi (800 baht vs 500 baht) is a little unreasonable, I think.

The staff was very friendly, the rooms were cleaned every day with perfection. The hotel is located near everything you could possibly do. The pool service was very fast and on point. Breakfast was not bad in comparison to other hotels. Recommend the french toast. Air con needs to point higher, It was directly on us and as a result we got a bit sick on our second day.

The rooms were excellent quality, great amenities provided and very clean. The pool area is absolutely beautiful, better in person even than pictures. The included breakfast had a lot of options. It's not in a walkable area but they do offer shuttle service every few hours. There isn't a spa onsite but they do have a relationship with a local spa that will pick you up & take you back. I saw massage tables near the infinity pool so maybe they will have it on property in the future.

Everything was amazing. The staff was so great. The service was amazing. Location was perfect. Nothing. Everything was perfect.