Meget smuk og enkel indretning og vellykket renovering. Super morgenmad til o.k. pris. nej
Selv om det ikke lå centralt i Bern, så var det ikke noget problem, da der gik sprovogn udenfor døren. Endvidere var det dejligt fredeligt. Morgenmadsrestauranten var for lille og for lidt plads rundt om buffeten.
It was the most reasonably priced hotel we could find in a very expensive city (country). Everything was as it needed to be for a comfortable budget stay. Front desk staff member made bus change, provided directions and answered grocery store questions even though she was swamped. Very courteous. They need more support at the front desk. It was always busy for the one person on duty at check-in time.
The room was a great size and the room facilities were in good condition. The distance from the city centre was a little too far for walking distance, but the tram stops right out the front of the hotel and takes you right into the heart of the city.
I had a good room and clean facilities. It's easy to get there (just get on tram 9 from the train station).
No free connction in the rooms , parking and breakfast + 24 chf/day
good location - pubilc transportation to old town right across the street, took 5 min or 15 min on a scenic path.
parkingplace the way reception helped us. no good listening end she even didn't look in my face.
Consistant high standard throughout Europe. Choice of breakfast items could be better, specially considering you actually charge extra for this.
The room was very clean and tidy. Parking places were not enough. .We had to look for parking places, although we had payed for it.
best price and easy to get to location
The location just opposite the Bern Expo is perfect - only few minutes of walking.
The restaurant is wonderful. The concierge most helpful. A beautiful building, great view of the Alps It is not your fault. Switzerland is very expensive for us from the US
The view from the terrace was really excellent and the room was worthy of 5-star. The location was unbeatable. I got the special offer which was reasonable and made me happy. But, I cannot afford the normal price.
very comfortable luxurious hotel with easy access to the old town Bern.
We loved the view from our room, the quietness of the place, the room was spacious and tastefully arranged, the location is excellent, staff was extremely nice Not enough shampoo, bath gel and body lotion
Friendly staff , spacious rooms , beautiful design. late breakfast, close to every point in the city missed a jaquzzi for relaxing after a long walk......
This hotel merits its 5 star rating with top-notch staff, beautiful accommodations with lovely lake views and excellent location within easy walking distance of most major attractions. The cost of the breakfast buffet is very expensive. Finding a place for a reasonably priced breakfast in the area was difficult.
The location is brilliant! It's just 10 min walk from the train station. All the attractions and restaurants of Bern are within walking distance. The staff is quite attentive. The rooms are spatious, and the view from the room is good. It was quet and clean there. There were technical problems with the TV receiver, which were not solved within 3 days of our stay there.
The room and the view of Bern from the room was beautyfull The TV was without audio and the jet of water in the bathroom was poor. But probably is it not so normally.
view from the room
service, style, class, location
Lovely room, helpful and friendly staff and lovely breakfast. Well located for the city. No English TV channel. bbc24 would have been good
The value for the money was quite good, at a two-star hotel, one cannot expect too much, but the room was fairly clean and the beds weren't too bad at all. The breakfast was quite good and the windows kept a lot of the street noise out. I was happy to find a city map and attraction guide in the room. The hotel wasn't a bad drive from the center of the city, although for walking it was way too far (about 3 miles). The shower was a bit moldy and the shower door was broken (but we did have plenty of hot water!!). I was really glad we were on the top floor as the wooden floorboards were extremely squeaky and I felt bad for the people under us. There was not abundent parking on the street, we got lucky finding a spot fairly close to the hotel.
good value for money, clean, large room, quiet
1. good housekeeping, good breakfast, good facilities & reasonable price.
good location, clean, freindly staff
Spacious room wooden floor made sound whenever we walked around
Arabelle was a basic, clean and affordable hotel with minimum amenities. Situated in a mixed residential/retail quarter of Bern, it is 15 min walk from the old quarter and the botanical gardens. The european breakfast buffet had the usual breads, meats, cheeses, yogurts and cereals and a very welcome caffine machine. The room was somewhat dated in furnishings which would suggest the price was a little steep as I've stayed in simular hotels in Germany for about a third less cost.
The staff was very present, nice and helpful.
distance to city center
Location: it is 10 minutes walk from Bern station. If it is indicated to go out from the university side's exit of the station it is very easy to find it. Breadfast is just OK but service person was friendly. According to the infromation on the web-site I believed that I could check in at 1:00p.m. We could but there was no receptionist.If you use this hotel several times and know this system there will be no problem.
The hotel room was good and not small taking into consideration swiss standards. The breakfast was very reasonable and the dinner in the hotel's resturante very pleasant. The location is fantastic, 5 minutes on foot to city center. Parking space and internet were too expensive. For internet I used cell phone connection and it was almost 10 times less expensive than what the hotel was charging. For me that is absurd!
Very nice location, good service, and hospitable staff
perfect location, very exquisite rooms, friendly and helpful personnel don't miss to dine in the restaurant "Yu" with its modern chinese cuisine!!! rate for parking the car rather expensive
The hotel lobby and common areas are modern and nice the toliet seat is leaning on one side, bathroom decor ugly
Room was spacious, spotless and extremely well decorated - lovely view across to town & mountiains. Location was convenient for old town and station. Reception staff was very helpful and very friendly, nice bar for drinks at end of day There is some refurbishment work currently at the hotel and this led to loud drilling on our arrival day in mid afternoon. Housekeeping failed to refill bathroom soaps, coffee / milk more than once but did react very quickly when this was pointed out. Only other thing we didnt like was the habit of reserving tables and stools in the bar in the evening. You would return to the hotel for a nightcap and find up to a third of tables empty with reserved signs. Often these remained empty till closing - smacked a little of putting corporate guests ahead of individuals.
Nice room, friendly staff, really felt welcome
Rooms were small. the air conditioning was poor and leaked in the room, location was great, room wasnt ready at check in time.
the place !
nice staff; good information; quiet area (no street noise)
There was only 1 pillow and it was not comfortable enough for me...
The breakfast was good. Free Internet Staff was not very helpful.
clean after renovation too small for a family of 4 people, no privacy in the bathroom
Wonderful hotel next to a tram stop that takes you downtown and to train station. Rooms were efficient and clean, staff was wonderful, and breakfast was great. Room did not have A/C and the windows open in an unusual way, so cooling the room down was hard. Not ususally an issue, but we were there when the weather warmed up.
Access to Railway, and very quiet room, excellent desk. English spoken, a new building. Very convenient position.
Location, staff is nice , fair breakfast , fantastic bed bathroom a bit small , no wardrobe , crappy TV
Nice contemporary furnitue with relaxing colors internet access not convenient
It was a very clean hotel with pleasant staff. Centrally placed for the railway station and the centre of Berne
breakfast hotel furniture
Very nice breakfast, good central location across from train station.
very good position, good staff.
Helpful and friendly staffs. Convenient location, both the old town and the train station are within easy reach. Good breakfast. Nothing.
Way over priced for what you get.
Clean, direct access from underground parking to the hotel, comfortable bathroom although small Noicy and the room was too small, no minibar
Det er nemt og bekvemt, når man tager til Bern for indkøb Morgenbuffet var kedelig og betjening elendig
Indcheckning hurtig og kompetent- venlige receptionionister- morgenbuf-fet passende bred- to elevatorer, der fungerede perfekt- rent og pænt væ-relse- ligger i Berns centrum
Very central, could catch a bus from railway station, could walk everywhere while in the city No fridge, no lift, very basic
Very old room, bath room looks clean, but found cockrocahs on the wall and on the room table. WiFi did not work. Dust in the closet.
Nice location in centre of Bern. Warm welcome, good room. The bar of the breakfast is not the best.
Good location in Bern Downtown.. Rooms are clean... The hotel is located in a nice area in downtown..
nice staff, nice atmosphere and the rooms were comfortable
perfect location, friendly personnel, rooms are clean, free WiFi in rooms
It was centrally located. The hotel was not value for money. For the money we paid I would have expected better service and better accommodation.
The location and the price Guests going to bed late and very noisy. It could have been a one-off but someone managed to open the door the door to my room after midnight giving me an almighty fright (I was asleep) although they apologised. Why did their key work???????
Situated in the heart of Bern. It was quite a walk with luggage from the public car park.
in city center no staff there and I feel not safe, dark and too quiet
A nice hotel, near train station of Bern and located the downtown of Bern. good location and price.
It is so convenient to train station and in good area. It was the only hotel where breakfast was not included which made the room price less. And I liked going to COOP and Starbucks. The duvet is too warm and heavy for me. I I would like to have a top sheet and a light weight blanket available.
Excellent location. A 5 min walk to train station. Hotel is right in the heart of town....Our booking was pushed back and I didn't get prompt reply from the hotel regarding the change. This is even after I called internationally to confirm the changes & still no follow up thereafter. Reception staff or the people handling the booking to be more prompt in replies. We are travelling from across the globe so international calls are best to be avoided to resolve any issues.
breakfast. close to centre of town
Courteous, kind and extremely efficient staff, central location.
Perfect location, good breakfast, big room.
Location is good, just 5 min walk from Central Train Station and in the very center of the city I expected higher quality and comfort from a 3-star Hotel. On Sunday Reception works till 5pm only. There is no heating and quite cold in the shower.
good price, clean room, nice breakfast
Central Location, Modern decor, good breakfast selection, comfortable room
the room was clean and all necesary amenities were available. the location is a touch too far from the railway station.
Very good location, right in the middle of the old town.
- the double room is very little, but for one night is ok
We were made to feel very welcome when we checked in. Very friendly and helpful reception staff. The hotel is situated in an excellent location close to the train station and to shopping and restaurants. It is in a very quiet location and our room very well appointed. The breakfast buffet had a good variety of food and the staff attentive and friendly. A most enjoyable stay.
best location for old bern nothing
good location poor breakfest, not cleened room after first day, dosnt work internet on the room
Well located, comfortable hotel with good breakfast and excellent discounted restaurant for hotel guests plus free internet access. Appreciated having fridge and electric jug to make a cup of tea in room. Room facing street was noisy at times from people in the street and servicing of nearby supermarket early in the morning. Increase in room rate for Monday compared to weekend was excessive.
the bed cover, thats it noting more. it would not be possible to offer less of a servive. Platic flowers the joke of old apples «bitte bedeinen sich» is a joke. Hotel staff, just doing their job, for me a hotel visit should be an «erlebnis». Plastic flowers, served coffee (you could save the personell and leave a nespresso machine at least good coffee, hey wers talking about an 4 star hotel not an hostel.
This hotel is first class, but a bit expensive.
The staff is nice and the French benefit is a free ticket for 2 1/2 hours of pleasure in the BernAqua spa. Connection to the centre of the city is good, just 8 minutes by train that goed frequently. Prefab boxes, noisy, small and definitely overprized. You have to find the hotel through a labyrinth in a underground parking garage. It do not understand the good review of other visitors. This is the first time that I felt misleaded by the review on Booking in 7 years!
The staff was very pleasant and helpful, willing to answer all questions. The room was comfortable & clean. Easy access to Train transportation.
Good service at the reception; proximity of shopping center & Bernaqua air conditionning not easy to set
All in one shopping spa destination Knocking of door in the morning
Cleanliness of room. Cheap parking available. Languages spoken by reception staff. Reserved Queen-size bed but were given twins. Breakfast poor for the price (not American breakfast as advertised). Address did not appear on TomTom, so was very difficult to find.
Convenient access to city centre via train stop and bus station opposite. Shopping centre attached to the hotel with good range of shops and eating places. Cost of breakfast and garaging for car were not included in price. As it is used as a business base for many people who do not pay their own hotel expenses was therefore very expensive for tourists, ie us!
It is located next to a shopping mall and we found it very convenient. For Japanese, it was another convenience to find a Ramen shop there! The room was also very clean and comfortable for us. If you do not need luxurious facilities, this hotel must be the best option at very reasonable price. We were really satisfied. Only disadvantage might be its location a few stations away from Bern startion.
Great location right in the most modern Shopping Center of Europe with an unbelievable Aqua Park with wellness facilities.
Hotel is part of a shopping center and gives access to a water center. Nice choice for the breakfast
Large rooms. Close to city centre but also in quiet street. Parking is hard to find even if hotel isn't full. After we booked in, I never saw any of the staff.
close to city transportation
The staff were very receptive and informative
location - easy access to the city centre and is very quite the resturant is closed at that night and no eating place nearby
everything except of the pillow uncomfortable pillow otherwise great!
Staff very friendly and helpful. Hotel unpretentious but clean. Great location for football stadium. Some sort of tea/coffee facilities would have been good.
Excellent attitude of personnel, nothing was really a problem, for example early breakfast at 6AM, electric outlet adaptor for use in the room or parking after check out. Space for parking cars is a bit narrow.
My husband and I chose the hotel through internet and we hoped to find it as described. As soon as we entered, we could feel it was Ok - we were given a warm welcome by the staff, the hotel and the room had an extraordinary smell of cleanliness. The lavish morning breakfast rounded it all. The hotel boasts of a quiet area in a busy city. We would certainly choose it again on our next visit to Bern. Keep it up! Thee was nothing we didn't like as we felt comfortable throughout our 6 day stay there.
almost good. it didn't work my visa credit card, so i paid by cash. it was a little distant from central rail station.
helpfulness of the staff and quiet location comfort of bed and towels
Very central position No porters to carry luggage
Nice staff, clean room. Everything is reasonable It is not so easy for me to find the hotel.
it is clean and well situated the carpeting of the stairs leading down from the 1st floor
Convenience to railway station No