Lloret de Mar Hoteller

--- the kidness of the reception stuff:-(, befor and during the stay.2 days before, called them to cancel a person for the room, but they couldn't find any trace about my call, so I do have to pay the total amount for 2persons!!!

Really clean hotel. no wifi

nice view form the room, spa center, the hotel is very close to the sea beach deposit for the TV remote control;deposit for the safe/deposit box key at my room

place

Food was good, the environment was good as well. Nice swimming pool and beautiful beach and little bay The building was quite intrusive and out of contest, a big long concrete block. Quite expensive for its class. No change of towel in the evening by the maid who came to prepare the bed for the night.

I liked the location of the hotel....the landscape scenery is just fantastic...staff was kind and polite...plenty of parking...hotel is far from the noisy areas, thus perfect for a quiet stay. The room furniture and fittings a bit dated, although very clean...very expensive restaurant, we needed to have lunch elsewhere....you could hear noises from the neighbouring rooms....no gym...

Like it Don't have coffee maker.and iron

Inpossible to order any kind of food in the restraunt and room rervice/ they didnt understand english at all!. And how it possible to pretend for 5 star hotel??

Good view from balcony, marvellous views from breakfast/dinner rooms and from the terrace, peaceful calmness in hotel (apparently the hotel attracts quiet guests without children - but we were visiting in late season), personnel usually quite friendly and discreet. Room quite small (no place for chairs), overall quality of room not at 5-star level throughout (badly functioning balcony and fridge doors, no amenities like water-cooker for tea in room, lighting not good enough for elderly eyes). Lack of attention to detail: magazines in room from 2007, personnel not well trained in English (ordering fried eggs with bacon unsuccessful). I would recommend the hotel mainly for early and late season, and not for families.

The hotel by itself is great. I loved location, facilities and view. Service is poor. Definitly not 5 stars. No making up rooms in the evening (or couple of times from my 8 nights stay). Nobody cared about replacing these small items in bathroom. Too many restrictions, one could not take a peach to the room from the dinner. Meal is rather tasteless and monotonous. No fresh squeezed juces for breakfast (5 stars?)

Location

The location of the hotel The rooms where small and uncomfortable, the hotel charged extra money for the use of the safe, they did not gave extra towels, they did not gave towels for the pool

indoor swimming pool, jacuzzi and sauna, a must!!! very near of the centre and sea. some people at the reception were not as friendly and helpful as we could expect

The hotel was in a good location,about 10 minutes walking from the beach.I recommend it for those who want to be far for the noisy streets which are full of discos and clubs. The fridge and tha safe were locked,so we could not use them!!! I think that these things must have been included into the price which was high enough! We were disappointed when we saw that they were locked.The hotel was noisy,one morning we woke up listening for about an hour furnitures moving and moving around and around upstairs

Good location with pleasant comunal areas. The bedroom was under sized and the furniture was of a very poor quality.

breakfast buffet was good. Pool and bar lobby area pleasant. One person at the reception (at night) insisted that we pay all in advance. I did not agree as it was contrary to our reservation and it made me angry. He was not polite. We did pay all at checkout (6 days+ parking).