fantastisk service, utrolig venligt personale, Beliggenhed
Jeg følte at der blev taget prossionelt hånd om alt og at målet var at give mig et afslappende, re-energizing ophold. At man ikke kunne få sine børn ned i poolen, blot indenfor en begrænset tidsramme.
Bygningsstilen/indretningen samt venlig og korrekt betjening, - men engelsk (eller tysk) er ikke personalets stærkeste side. Intet negativt at sige.
Jeg synes deres executive lounge med indcheckning og servering i løbet af dagen var fremragende.
Skøn lejlighed, dejlig spaafdeling, og massage og dejlig morgen buffet, gode restauranter. Brug rigtig flødeskum til Irish Coffee, det var en skuffelse syntetisk skum i kaffen.
Restaurationen fremragende nej
Et meget fint og rart hotel, hvor servicen er i top, personalet var virkelig gode. Værelset-- det var så småt det næsten var sjovt. Hvis vi skulle forbi hinanden måtte den ene ligge sig på sengen, og så er det ikke engang løgn.Ikke en stol at sidde på, kun en fodskammel fra en lænestol, og på den stod telefonen.Vi kommer kun igen hvis det er mulig at få større værelse.
Der var en venlig og professionel betjening. Værelset var rent og pænt og blev fint istandsat hver dag. Morgenmad hel i top.
Morgen buffet. Beligenheden. Personalet. Mangler siddeplads på værelset, meget små værelser. For sent rengøring , kommer hjem kl. 15.00 og der er ikke gjort rent.
Hyggeligt og flot hotel. God standard. Blev skuffet over at der ikke var nogen udendørs-pool. Det stod der på hjemmesiden, at der var - og det var faktisk derfor vi valgte dette hotel!!!!!!
Dejligt luksushotel med central beliggenhed i stille sidegade uden trafikstøj.
Meget venlig personale, pæne og rene værelser, stille og afslapende miljø lidt, har bestilt og betalt for Superior-suite, men efter vores egen vurdering og hotelets beskrivelserne af suiterne, blev vi indkvarteret i alm. suite.
God beliggendehed, rengøring i top, maden i restaurant er fremragende
Vi skiftede hotel da de 5 stjerner på hotellet var meget vismisende....jeg foreslår at gi`hotellet 3 til 4 stjerner pgr. en meget lille og dårlig swimmingpool og dårlige adgangsforhold til den. Vi skulle gå med badekåber gennem receptionen da der ikke var omklædningsforhold ved poolen. Jeg vil anbefale hotellet hvis man ikke forventede et poolområde.
Super komfortabelt og godt hotel med meget venligt imødekommende og professionelt personale. Det ligger godt nok 100 m nede af en forholdsvis skummel sidegade, men alligevel meget centralt. Perfekt Spa og pool. Meget rent og velpasset.
Fantastisk service fra personalet, og nogle meget smukke omgivelser. Meget trygge omgivelser, og en fornemmelse af, at gæsterne kom i første række Ville være endnu bedre, med nogle spa faciliteter i wellness området
Det var rigtig dejligt.
Atmosfæren var i top
Bygningen, stilen og indretningen. Wellness faciliteterne, central placering, meget serviceorienteret personale.
Staff was great Upsell for very late checkout exceeded cost of entire night. Will never return based on this alone. Rooms shiwing age and could have been cleaner. Too bad because the staff is very friendly and helpful.
This hotel was offered as a 5* ranked hotel. There is a Boscolo Hotel but this was only an apartment building behind the hotel!!!! NO STAR Rating at all. How the hell can be offered an apartment complex as a 5* hotel???? As i arrived the front desk told me i have NO booking in the Hotel, i have a booking in the apartment complex one block further. As i asked the guy at the front desk he sad they have NO star ranking cause its an apartment complex. This is scam!
Dejlig meget plads, 2 store velindrettede rum, stort køleskab, 2 TV og et dejligt stort badeværelse. Pænt og rent, kan varmt anbefales. Hotellet ligger centralt og lige op ad et kvarter med masser af små caféer og hyggelige spisesteder. Personalet utrolig venlige og hjælpsomme Ved morgenmaden som er glimrende, går hotel ejeren rundt og hygger om gæsterne. intet
Den store plads i suiten. Altanen. Det flotte badeværelse. Fjernsynsmulighed to veje. Elkande med kaffe eller té. Morgenmaden er langt under dedn øvrige standard. Servicen var OK. Men f.eks. brødet var for kedeligt.
At man kom til at kontere mit mastercard med et forkert beløb.
Ligger dejligt centralt, og rigtige store og pæne værelser
Friendliness of staff Noise of room along the main road
The fact that it was clean, central and staff pleasant and helpful I had to ask for a kettle and tea/coffee, usually they are in room already. The kettle had to be put on the floor as the flex was very short.
nice location. cost is good.
services small restaurant with only two tables in the smoking area. the hotel has 499 rooms and only around 10-15 tables in the restaurant for the lunch and dinner
L'hôtel est très propre. Le style est rétro et ça donne du charme au lieu. Si vous devez utiliser un taxi pour vous rendre à l'aeroport ou inversémment, préférer alors de passer par l'hôtel afin de vous le réservez. Héler un taxi revient des fois au double du prix (arnaque) mais limite drôle, on ne s'est pas fait avoir. L'hôtel est grand. Le déjeuner peut se prendre dans une grande salle commune où l'on remplis son assiette à volonté. La chambre était fort petite, et les photos ne rendent absolument pas les dimensions. L'hôtel est situé proche de la gare Keleti mais pour se promener aux abords de l'hôtel, il faut marcher un peu avant de se trouver dans les quartiers intéressants pour le touriste. Cela dit, les métros et bus sont nombreux et tout est facile d'accès une fois qu'on parvient à se situer.
The hotel was excellent, very close to the Keleti station, which was very important to us since we've arrived at 5 AM to Budapest. The staff was so kind to let us check in at 10 AM on the first day, and even though check out time is 11 AM, we were allowed to stay until 2 PM on the last day. The people at the reception desk were also very very helpful with info about Budapest and everything else.
location, quiet room, excellent breakfast
Everything was well organized. Staff and other guests were very friendly. Free glass of champagne was nice gesture of welcome. The computer passed on a virus to my camera card, which has been difficult to repair while being on the road on vacation.
Breakfast was good, bar and restaurant staff were very helpful. paying for internet, TV, etc. Too expensive for a no frills hotel.
Location Rundown, small rooms, tiny old TV, uncomfortable bed, no soap in bathroom, moldy curtain. Just sad.
Staff was professional and nice Hotel smelled like mold. Rooms are outdated and the bed was a prison cot. This is not a 4 star hotel. Best 2 stars at best. Lots of noise, as rooms are high ceiling.
Pretty comfortable. Very good food. Some of the staff are very snub, they aren't very attentive, the rooms have no view other than the garden or the dusty streets, very bad area of the town.
The hotel is very nice, good value for money, the staff was very very kind and helpful, the breakfast was very good but am not sure it was 4 *. I would definitely recommend this hotel, and will stay there again. coffee served for breakfast was from the machine was not good
The Staff is so professional and amazing, for example I was departing at 3:45 in the morning and the man at the front desk had ordered me a special breakfast to go package, now thats what Im talking about
the design of the rooms was interesting the room was too small, the bathroom had glass walls so you can see everything, the neighborhood was creepy, and the breakfast was poor
the room was clean. loved the bathroom. the employees were friendly. the breakfast was ok. parking is a problem, watch out for the parking fines.in the room it was to cold.
Hotel was new, so very clean and fresh. Breakfast was very good and plentiful. Internet access was free. Rooms very modern and stylish. Rainfall showers were fantastic - good pressure and plenty of hot water. Supermarket,cashpoints, KFC etc all near the hotel. Safes in room were free of charge. Overall excellent value for money. Location wasn't the best, although only short metro ride to the centre or 30 min walk. Tea/coffee facilities at extra charge. Some rooms only have view of a wall. Have to go onto street to smoke ie no private outside area. I booked a double room but the room i was initially given only had one narrow single bed - i changed rooms to one with a double bed, however if the hotel had been full this would have been a problem.
Friendly and helpful staff. Rooms are modern and spotless. Located near the main train station and subway. Stores and restaurants walking distance. Nothing.
everything, most of all friendly staff, which doesn't happens often in Hungary, and close to restaurants, metro line nothing
Jeg syntes godt om en dame der stod i skranken en af dagene og som var rigtig dygtig til at servicere gæsterne mhp oplysninger vedr. flyafgange osv. Det var det mest positive. Ellers vil jeg sige at dette hotel er et til 3 stjerner og bestemt ikke 4 stjerner. Værelset var rent. for det første var det slet ikke et hotel til 4 stjerner. Meget små rum så man følte sig indeklemt. Morgenmadsbuffet var ikke noget at prale af - igen for lille lokale til et 4 stjernet hotel. Udvalget ved buffeten var heller ikke til 4 stjerner men til 2 stjerner. Hele oplevelsen om morgenen er til 2 stjerner.
De venlige receptionister
The hotel it's ok, location good for the prices requested, the rooms are clean. If you want to visit the city and just to have a place to sleep, it is ok. The breakfast was not verry good and verry overrated (8 euro)
It's central location. There were no tea making facilities in the room.
Near to the metro station and to the heart of the city a bit noise at midnight due to cars and chattering outside
Room was great. The hotel location is very close to subway that made us easy to wander around.
Position of the hotel, central part of the city, - this is only one thing what is positive in this hotel Non-friendly recepcionists!!! There is no tea pot or any cofee maker in the room, although the hotel has a certificate of European Hospitality. Shower room - you can not open the door in and out without a force. No hear-dryer, no shampor/conditioner - only liwuid soap od low quality. Also, the receptionist refused to bring to the roon a cofee, tea that we aked as a room service. I would never stay in this hotel again.
the hotel was in the centre so the price was really worth it... the room was really nice and clean the beds were to soft, the staff didnt speak good english and there was no possibility to control the aircondition
A typical IBIS hotel, clean and comfortable.
Nothing to regret, but the awful noisy night I wasn't able to sleep about. The noise of the electric equipments in the back yard of the hotel, that was awful!
air conditioning no garbage basket in the room
In the city centre Nearbu Metro, tram and bus station
Rooms are clean and the hotel is close to the centre, underground just few steps away The receptionist tried to double-cross us when we first came by saying that we will stay in their other building and the other employee will come to pick us up. The other lady came and took us to the other building where we realised that we are not staying in Centroom House but in Mandragora hotel! We did not want to stay in Mandragora and we returned to Centroom House where the first lady gave us finaly the room we book and said that Mandragora is their partner hotel. So be careful, yuo might get something you did not pay for.
It was close to the metro station It is not a hotel there are some rooms around a courtyard in a building, the other floors of the building are apartments for local people. The elevator and main entrance of the building are horrible. I cannot be a *** Hotel
I really liked this hotel. The location was excellent and the staff was very friendly and gave us all the information we needed. The room we stayed in was clean and comfortable and it was exactly as shown on their web page. I recommend it. There was no mini-fridge in the room. If it is not possible for each room to have one, it should be a fridge at the reception.
The staff was very helpful. The location of the hotel was very good if you want to be close to Keleti train station. Also it has very good price. My room it has not such a good sound isolation from the street trafic.
All the staff spoke very good English, which was more than I had expected. None really; we received no clean towels during our stay, but we didn't ask for them either! If we had I'm sure they would have been provided.
Roomy, with modern furniture and bathroom, one flight up by elevator. Quiet with window looking out at classic courtyard. TV,airconditioner, safe, large closet. Very helpful and pleasant reception person.. I was given keys and code number for entry, 10 steps from Metro exit. No table and chair or luggage bench, although there is room and wall plugs installed
near metro and train station noise in the street
Receptionist is friendly and helpful
The location is excellent being central and literally right next to the metro station and across the street from the trams. There are also a few cheap restaurants nearby. The staff was very kind. Having a good location also meant a lot of noise. There are a few bars down a side street and being next to the metro means you will hear a lot of drunk and loud people during the night.
Good comunications by bus. Clean, confortable. Quiet neigborhood. Small room and bathroom. We were on 4th floor and it was really noisy when the window was open, I think it was because of air-conditioning (It was quiet with closed window)
Relatively central, good value for money, bar was good, access at all times of the day was good
The location. The rooms are small.
We had trouble with the checkin
It was located next to the main metro station. It makes the transport over the city and sightseeing very easy. Noisy graous of gasts at that time (during breakfest) - maybe from Israel - but I think that even hotel emplooyes and waiters were tired wiuth that group.
nice room view and location
Very near metro. Nice room with facilities very nice. Bar/food basic.
The location is good, close to the subway and tram stops (Budapest urban transportation is excellent) Expensive optionals: wifi (10 euros/day), breakfast (14 euros/day). Holes on towels, low quality of toilet paper. Hotel could be much better managed.
Friendly helpful staff, most of whom could speak good English. A bit further away from town than I expected. This was not made clear when I made the reservation.
some staff very friendly eg cleaners and one receptionist. nice room, good cafe one receptionist and one barman rude and unhelpful, was stag party at hotel very noisy until 5am they were asked to be quieter but did not and nothing was done