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The courtesy of the Manager for upkeep of Rooms. I was frustrated by the fact that the Wi-fi or Internet did not function. I followed up the whole day with the reception and was unable to perform my business duties and missed many online meetings. They kept promising that the internet will be there soon, the technician is on the plane etc with stories. The Wi-fi finally started working when I checked out the next day. I do not recommend the stay in Fraser apartment.
The room size is big and it's cleanliness The information we told advanced was not correct. We have asked 2 times (via booking and direct to the hotel) the numbers of the bathrooms and they said the two bedroom executive has two bathrooms with toilet and shower. Actually there is only one bathroom and due to a smoke smell we asked to change the rooms. The staff was not really willing to help us. Beside this there is told about a swiiming pool which is actually not in the hotel but in a fitness centre behide the hotel and you have to pay for it, even though with discount I feel it's a little bit deception. The hotel is a liitle far from the centre.
The hotel is new and well equipped. Though a bit small in size, the room is comfortable and service is fine. It is a bit walk from the hotel to the metro station (about 7,8 minutes). You need to take the metro to the central, so this hotel is not perfectly situated for those who dont want to walk too much.
Good central location, away the main street.
be aware of major work in the next building that starts at 6.30am, and will go on for at least a few weeks, if you are light sleeper
Very good location,close to centre, the staff are polite, friendly,and helpful,very clean hotel... good choice!! no comment
great value for money, clean rooms, varied breakfast, friendly reception, just a three-minute walk from the nearest metro station (Astoria) and just 15 minutes from the Danube
The hotel was very quiet The price of the breakfast was very expensive - 16euro for a continental breakfast.
great,,,, wonderfully,,,,rooms none
The staff is very gentle, always ready to help you; Near to city centre and a few steps from Astoria metro stop
room was very comfy and clean.jacuzzi &sauna superb after a long days walking.nice &quiet.the perfect stay no
Very good position. Price of the breakfast (which was not included), but many good places to have cheap breakfast around the hotel.
very close to the center - Danube river ... (actually the hotel is in the center) no possibility of supper!!!
Superflot hotel, rent, indbydende, fantastisk morgenbuffet, venligt og effektivt personale. flotte værelser og badeværelser - æstetisk afbalanceret mellem det gamle palads fremtoning og de nye loungerum mm.
Fantastisk service ved skranken. Altid venligt og smilende personale på alle tidspunkter af døgnet. De var til enhver tid parat til at lave reservationer for os. Også fantastisk morgenmad. Utrolig flot design af hele hotellet. God valuta for pengene.
Yderst behagelig stemning under hele opholdet. Meget rent og smagfuldt indrettet hotel. Vi nød ligeledes den frie kaffe til avislæsning. Morgenmaden er dejlig og rigelig med et fint udvalg. Nej
super venlighed og flotte omgivelser. Centralt belliggende både i gåafstand og til offentlig transport. Dejlig morgenmadsbuffet. Sengen en anelse hård, og hovedpuden bare en kedelig flad "død" en af slagsen
Effektiv og venligt personale. Fin morgenmadsbuffet - og rent og lækkert overalt Nej
The staff are kind and competent. The hotel is close to the train station and quite near (15 minutos walk away) the city center - Blahja Luisa station. The breakfast is nice, the rooms and facilities new and nice. Best 4 star-hotel budget. The surroundins are not beautiful, yet its safe and that´s why the hotel offers a good fare.
Recently refurbished, nice and good. Friendly staff, good breakfast. Central in Budapest The wifi internet access was bad. Could do with some instant coffee and tea at the room.
Very helpful staff Nothing
My room faced the street and was very noisy at the first night. I asked to change and they gave me a bigger, comfortable, and quiet room for another two nights. Breakfast was pretty good. Although it takes a little walk from the Metro station, it was worthwhile concerning the good quality and the price.
The hotel room was modern and clean; the staff were friendly, helpful and attentive; breakfast was good too. The hotel is close to a mainline train station which is an area prone to vagrants. Lone travellers should take note to stay on big, well lit roads.
the room was very nice and clean; it was quite cold and wet whilst I was there and the heating system made the room very warm and toasty! The staff were very polite and friendly and if you were a vegetarian the breakfast was fine. The location was not in the best area and it felt a bit "edgy" at night and I don't think I would have gone out on my own in the evening.
Clean room, nice breakfast included in the room price. The room was not too capacious.
The room was clean and quiet. The breakfast was delicious and the desk staff was helpful.
Good service for the money Sauna is not equipped with a relax room. Parking space in arranged in a different hotel. Room was not equipped with a electric kettle, so we could not prepare a tea or coffee for us.
the shower was great lack of english tea at breakfast and tea and coffee making facilities in the room
Fantastic breakfast and lovely staff
Friendly staff; clean room The hotel is not air-conditioned and the windows had to be open to get sufficient ventilation. However, because of a VERY noisy bar close by, it was impossible to sleep unless you closed the windows. Then the room quickly became too hot to get to sleep.
Velfungerende hotel med servicemined personale
Godt velbeliggende hoyel, med venlig betjening. God og sund morgenbord, der hele tiden blev fyldt op. Altid frugt som en del af morgenbordet. Pæne og veludstyret værelse med godt og velindrettet badeværelse. Hotellet optræder en smule anonymt udvendigt og der var under opholdet uafsluttede anlægsarbejder med fortovsanlæg.
Ligger i et område, som er totalt dødt. Forretninger er lukket og kun en tankstation er åben, hvis der er ønsker ud over det receptionen kan tilbyde. Det er et meget sødt og venligt personale, men om aftenen, er det ikke særligt hyggeligt at sidde og få en kop kaffe eller en øl. Baren/cafeen kunne være lidt mere gæstevenligt
Accommodation was perfect. Great spacious rooms, bed and bath (we had "smallest" type). Easy safe parking just in hotel under ground. Good location - on the same corner is underground train and trams. Quite expensive parking (around 20 euro per day) and very expensive Internet connection (around 7 euro per HOUR and 14 euro per 24 hours) - but on every corner is cafe with free wifi. When you will come by car dont change money on borders - there are terrible rates (in Budapest centre are exchanges with rates up about 20% better, than on borders with other countries)
It is a quite place with very confortable and large room Sauna was not operating around 7pm
I booked through booking.com: a Deluxe Double Room with breakfast included.
The check in process was professional and prompt. The Front office team in general was informative and polite. Our room was of good size, modern, clean and comfortable with the amenities required. Location was near the metro with a good assortment of drunks and vagrants - although apparently harmless and reasonably safe. The Food and Beverage department is a disaster. The Dir. of F&B should be sacked for the lack of training and leadership of the team as well as no supervision. For the three days that we stayed there, the breakfast experience was such a challenge. There was often only one cook in they're open kitchen who could not cope with keeping the buffet stocked and we had to keep making several trips to the buffet to get food as it arrived . The wait staff would wipe the tables with unclean towels and and let the debris go to the floor, The kitchen was openly dirty, one of the male cooks never wore a hat. In the back of kitchen, through an open door, I witnessed a wait person rinse out /wash a pitcher in a handwash sink.
Really nice new hotel ... big comfortable rooms & nice bathroom for peoples who like the minimalist style. I just can recommend it. The hotel is too big for my taste. Huge distance between the elevator and my absolutely nice room.
meget godt. dejlig beliggenhed. rent. fin morgenbuffet. 5 m til metro samt indkøb.
Hotellet var helt igennem et godt sted at være - jeg har reserveret til et nyt ophold i slutningen af juli, sammen med min hustru og min søster og svoger. Jeg glæder mig allerede.
meget central beliggenhed, velfungerende, godt design, meget rent, fin morgenbuffet.
Smukt, æstetisk og enkelt - God morgenmad Nye madrasser - de var alt for hårde!!
Værelserne var fine og nye og vi nød især badeværelset, som var helt i top med marmor og flotte fliser. Personalet i receptionen var venlige og hjælpsomme bl.a. med bestilling af billetter til Termalbadet og senere Operaen. Savnede et vindue på værelset.
Atlas hotellet er udmærket baseret på prisen. Det ligger dog 700 m fra metroen, hvilket kan virke langt, når man er træt eller har bagage med. Morgenmaden var god, men ikke overvældende, udvalget var sådan at selv de kræsne kunne blive mætte. Badeværelset ville have godt af mindre plastic. Dørene måtte gerne lukke mere tæt til. Desuden var der en lidt ringe vedligeholdelsestilstand,- lampen i badeværelsesmøblet hang ud, hængslet på badeværelsesdøren var løst.