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Very friendly and efficient staff. Quiet big rooms. Definitely the best Hotel in Bucharest
Location Size of the room Cleanness The room was not at the hotel main building Not as luxury as the hotel rooms Bkfast was served at another restaurant and was of lower quality that the one at the main hotel Money paid could have booked a room at a much nicer hotel Missleading information at the time of the booking. KAYAK should state that the room was an apartment house at another building block and not at the main hotel
The service The food The room The lobby The small parking area in front of the hotel
A real 5 star hotel, the place around, the lobby, the room, roomservice, the garden, the spa. Excelent!
Very friendly staff. The rooms were nice and clean. The lounge bar has an interesting design. The hotel was very flexible to give a late check-out. The breakfast is good, but expensive. The quality of the wireless internet is poor. The fresh orange juice in the lounge bar was only partly fresh, mixed with a lot of water. The Bali wellness is closed on Sunday and full booked on Saturdays days in advance. Weekend visitors need to book days before arrival.
Quick check-in, spatious and silent room w/ garden view, nespresso machine, quality room service w/ delicious food. Non-functional bathroom, hand towels located far away from the lavatory. The double bed is actually two seperate beds and they seperate when you roll from one side to another. Central location but still requires 8-10mins for taxis to arrive.
The location cannot be beat as most of what you would want to see is less than a 30 min walk and if you want to cab it is easy and very cheap (1.39 lei per km or about 28 US cents). The hotel has all you could need and rooms were big, well appointed and immaculately kept. Staff was very attentive and the breakfast that was included in our rate was outstanding. We would stay here again in a heartbeat. Truly a 4.5* experience They did not seem to have much information on the immediate local area like reasonable places to eat, groceries and such. Not a big deal as we easily found things on our own. Also no detailed local map for the immediate area.
Overalll great experience Couple extra blocks from Old Town, Valet Parking Overpriced
central location, state of the art facilities and design, good value for money strange smell in the room at certain times, billing issues
i paid for Double studio room and when i come to hotel i was shocked because i though doble studio its better then standard room but unfortunately its simple room which smelling bad and not in the same building where the standard rooms.so i asked how much i need to pay more for to move to standard room and i paid 500 $ its a lots,
expensive restaurant - low quality steak
The room was modern and very clean. The staff helpful, professional and friendly. Good location in the city. All the meals I had from room service and onsite restaurants were very good. On a couple of occasions took a long time to pick up room service dishes even after calling and requesting them to be removed.
I chose this hotel because of the brand and I have to say the service I received was above my expectations. You really get the feeling of all the history and tradition of the hotel, just by having a tea in Le Collonade, their somptuous hotel lobby. I would recommend this hotel for people who want to experience more than a hotel room.
We were on a tour.Great hotel and location.The hotel broke one of my bags .I am still waiting to see if Hilton will fix or replace my bag
Very good central location, elegant classical lobby and entrance hall
great location, luxury,great staff and service. i will definitely return to this hotel none
extra costs for parking an internet
location and character of the building.Definitely the best hotel in Bucharest Staff are not quite up to international standards but they try.
I liked very much the facilities, the location, the decoration and the atmosphere. It took me sometime to make the chek out and teh problems to use VISA cards
The staff was very helpfull and the food in the restaurant was excelent! The spa facilities were not so clean.
I had a business meeting arranged in the hotel so I chose also to stay there. I really liked the Executive Lounge with the view and the privacy for business discussion. Also, great service at the English Bar!
I found a special offer and wanted to try the product. I liked the bed very much (large and comfortable) and the breakfast (a lot of variety and good food).
I love this property, I travel every other month to Athenee Palace Hilton Bucharest and I really enjoy the welcome back home feeling I get right from the check-in, with a very nice smile, to the health club and of course the famous English Bar. And it's an easy way to top-up my Hhonors account! Definitely a keeper.
Great Value at $95 per night and amazing location. Great staff and super fast and reliable internet. I strongly recommend. The included breakfast is really good . Bucharest is totally worth a visit . It has its unique feeling one will not find anywhere else. The door keys lose their magnetic field easily. Otherwise not much.
Reservationen hos Booking.com viste 172,22 euro + 3% (by-/turistskat) , dvs.5,17 euro, altså ialt 177,39 euro dvs. ca. 1313 kr. Men regningen for ophold + skat lød på 766,97 Lei, dvs. ca. 1534 kr. Altså ca. 221 kr. dyrere end angivet af Booking.com. IKKE HELDIGT. Desuden skulle vi erfare,at den ene liter vand som stod oven på minibaren, og som vi egentlig troede var gratis, kostede 25 Lei, dvs. 50 kr. Det er trods alt en urimelig pris.
The stay was fine. The rooms are a little run down and in need of some repair. Otherwise everything was fine. Staff were very helpful and with a nice manner. Some of the furniture was torn and the chairs were very dusty. There were also holes in the wall.
central location, good restaurant when ballrooms in use create too much noise for the guests on the 1st floor.
all rooms are for smokers, therefore if you are not a smoker, you'll feel the heavy air. it did not seem very clean either.
A good hotel in the best place, close to old town. .
The location of the hotel right in the city centre. Enjoyable breakfast. Very high cost for internet ( 2.5 euros/hour). Most of the hotels offer internet wireless for free. Praking is just for max 10 cars right in front of the hotel. It si not actually a parking place, cars are stopped near the sidewalk. Furniture and bathroom equipments should have been changed years ago.
The staff are excellent. They gave me the prefect recommendations of where to go and what to do during my free time. They also sent me up with a tour based on my personal interest. The rooms are super clean. The wifi works better than my office. Also, the restaurant has amazing food! Got to try the Trout :) The location of the hotel is perfect. It is a short & scenic walk to old town and city center. You get to see many historic buildings and museums on your to Old Town. Big thanks to Ana & Alexandra!
Clean hotel, nice room and bathroom, new and modern, centrally located, good friendly staff. Would stay there again for sure Wifi was out on the first day of my stay
Good location and very clean and peaceful hotel. Taste of luxury from old days. Very good service in Romanian standards!!! Small but not fatal issues like bad smell from waste pipes (or similar), leaking shower cubicle, cold coffee in breakfast.
Staff was helpful and very polite, location is excellent, hotel is quiet and stylish. The room was much smaller than expected, in particular for a 5* hotel. Bathroom was really small, nothing to do with the pictures on the web site. Quite dissappointing.
The cooperation and the hospitality of the staff. The staff are the best thing about this hotel.Room design was also very nice. the breakfast room was very small.The collection of items was not wide.
great location too old!
The hotel should be ranked as 3 or 4 stars and not as 5 stars
comfortable bed breakfast was so simple and bad taste
Location ; comfortable ample junior suite; good restaurant
A beautiful traditional hotel, very centrally located. Courteous, helpful staff. Excellent restaurant. Price out of season was very reasonable for a quality hotel in such a central location. Comfortable, warm (it was minus 20 degrees C outside!), free internet access. This is Romania - you have to manage your expectations a little bit, but I have no complaints about my stay.
More than 10 points is possible????is the best thxxx
The style, location, quality of the restaurants.
New and modern, location perfect. Nice things for breakfast, nice staff.
Great location, in the very center of the city, very good service, staff always helpful and polite. The breakfast was also good (the only meal I've had in the hotel).
The ambiance of an old world feeling. Helpful courteous staff. Fabulous breakfast in a brick cave. Elegant lobby. Large well appointed room, comfortable bed with a modern well designed bathroom. Nothing
Great breakfast, rooms, location, lobby as well as value for money.
centrally located. Helpfull staff. Bar closed at midnight. Comfortable room but little space for clothes. Bathroom space not optimal.
Nothing special to be liked. Entrance not easy to find. Very poor ambiance. Swimmingpool and Fitness have to be paid extra. Bad value for money.
Next time in Bucharest, Centre Ville is where I will stay, rooms very modern, large, clean, nice welcome touches, bath robes on the bed, convenient location - 5 star !
The hotel was lovely, the luxury apartment was very spatious, clean and confortable. Good for a long stay, could feel like home. The pool is great , nice clean water. Breakfast was excellent. Nice to enjoy the business lounge with free snacks and drinks. The water from jacuzzi was too hot, around 35 degres and outside the same...
Very good and clean apartment. The location of the hotel is perfect more parking spaces
We liked the comfort inside the apartment, the central location and the amability of the hotel staff.
Rooms are ideal for Baby and me.When she needs a quiet moment then the seperate bedroom is ideal and the lounge is big enough for a small family. Rooms are clean and the big screen tv and internet are great.
The apartment was clean and spacious. The hotel was extremely difficult to find so much so the local taxi drivers could not find it. Finding the hotel facilities was so difficult that I never got to use them and gave up looking. They offer a kitchen but no pots or pans to cook anything, but there is a microwave. Room service was a joke and when I requested normal glasses it was like requesting diamonds.
Location, Comfort, Hotel's staff were very nice, good services.
no one disturbed me wihle staying there. managed to get enough rest. different between 4 and 5 stars is HUGE.IT's like moving from a luxury hotel to a rented out ofthe town apartment (poor finishing, cheap furniture). however the tv's are new.
The flat we were given was nice, the inside terraces were fine and relaxing. It was rather complicated to find the right entrance to the hotel building.
The entire experience was much more that you would expect from a hotel. All the details starting from the attentive and very personalized staff service to the exquisite style and quality of all the amenities in the hotel, to the atmosphere and cleanness was the best place I stayed at in years! Location was perfect, right there in the center of everything, very safe and secure. can't think of one thing...
Everything - right down to the last detail and helpfulness of the staff. Definately recommended.
Everything was perfect. Nothing to contest. Very clean, friendly, central place. Perfect for business trip. I will book sure again this hotel. Thanks to all the staff.
Best position, good price,very nice hotel.
I did't understand why this hotel is rated as a 4 star hotel. Because everything is like a 5 star. Everything!
Personnel were very kind,helpful and civilized.Room was big and spacious and equipped with a/C. Television screen was way too small.
great location, and very comfort hotel.
Very large room. When we arrived instead of the standard room we got the junior suite, which was very spacious.
it was very quietly and the personnal was very nice
The location was ideal, providing access to the historic Bucharest and most of the sites and museums.
good rooms, nice staff
This is a 4 star hotel in the same city area as the international chains giving the same facilities at half the price
amazing room in heart of the Bucharest... good breakfast
very clean, quiet, good breakfast nothing
a good room for good money in safe location and friendly staff and helpful desk and good service
Staff was friendly. The location is nice and quiet while still near all amenities. My bed sheets never fit properly and kept coming off. I brought it to the attention of the staff, but nothing changed. When I left my towels on the floor to be replaced, they were not replaced. They were folded and put back on the rack. The door dampers on all the entry doors slam the doors shut so you will hear slamming all throughout the day and night.
Great central location, very friendly staff Poorer breakfast
nothing. Its a very bad hotel it shouldnt have 4 stars. first they changed the price agreed on booking.com. the bathroom was leaking. you couldnt open the windows because of insecets. At checkout i had to go to the airport. They called one of their friends and he brought me to wrong airport and i had to pay 4 times the normal amount. Please stay away from this hotel!!! They rip you off if you will be nice to them!!!!!!!!!!!!!!!!
staff very friendly and helpful,, allowed me to check in early after overnight flight, arranged taxi for airport when i left, good location indicates charge for tea/coffee in room although this was actually waived when i left
Location is good but noisy. Cockroaches inside and outside the rooms - dread to think about the kitchen. Breakfast was poorly collected group of mass-produced products. Staff were rude. Prices were not as advertised. I could go on - a dreadful hotel which utterly stained my stay in Bucharest.
Location was great and staff was friendly. It seemed a little dirty to me but was not awful.