Cape Town hoteller

Fordele: Lovely staff , amazing food, location

Fordele: Lovely hotel. Great breakfast & very friendly and helpful staff

Fordele: Comfortable and friendly, a great place from which to enjoy Cape Town.

Ulemper: Nothing

Fordele: Only a pleasure to stay at this hotel. Beautiful decor, superb service and the best quality. A home away from home.

Fordele: Very nice hotel with exceptional rooms and the staff was helpful and friendly

Ulemper: Expensive

Fordele: Incredible location and the design is really befitting to Cape Town essence

Ulemper: Whether a one off or not, I had really bad experience of having to kill multiple cockroaches in my room the first night of my stay. Making staff aware the next morning, although friendly, I returned to my room late after a day of work and ready for bed, to be met with another couple of cockroaches scurrying from under the bathroom bin. Second of four nights stay. The next morning I informed the guest relations manager, who was very smiley and apologised (questionable sincerity) to be asked ‘were they big’ to which my response was ‘that’s missing the point’. I was moved so I guess all good, but 2 poor nights sleep, zero action for a whole day shows poor guest service. I’d rather there would have been less smiles and more to rectify the issue immediately, which may have made my 4 night stay more pleasant. It’s a real shame as the property is stunning, staff are friendly and I had such high hopes the first day, sadly my view changed and I will not be returning.

Fordele: Staff friendly and professional Swimming pool Breakfast

Ulemper: Restaurants in hotel very little options on menu. Not good food for this type of hotel. Very disappointed in the swimming pool and lobby restaurant menu selections. Very limited and quality very bad

Fordele: Just everything.. wonderful service and beautiful hotel. Best breakfast i had in a hotel

Ulemper: For dyrt i forhold til de samlede ydelser.

Fordele: The fact that we were upgraded to a suite. The friendliness, the personal attention and absolute luxury - we felt very special. A special place for our anniversary (our 2nd time and many to come). Meal at Reuben's fantastic.

Ulemper: The attitude of "manager" (in charge of seating) at breakfast.

Fordele: What is there not to like?

Ulemper: ha ha

Fordele: Happy,self assuared staff in all departments. Golf carts to move around hotel. Location of hotel. All good.

Ulemper: Could do with better design barth.

Ulemper: the fact that sex workers are alowed on the premises.

Fordele: Jeg kunne godt lide alt, helt fantastisk, 2015

Ulemper: Alt var fantastisk

Fordele: Great located, nice roof top

Ulemper: Chaotic and mistakes at check-in and check out, you need to doubel check what you've booked and what you get, same with roomservice you need to ask a few times to get what you've asked for

Fordele: I couldn't have chosen a better place to stay for my first days in Cape Town. Location is excellent for exploring the Waterfront area and beyond. The hotel arranged airport pick up and the driver was waiting for me and provided a pleasant ride unto town. Highly recommend this service. Staff is friendly and responsive to requests. They really made my stay special by providing a complimentary bottle of wine and thank you note when I returned in the evening. The room was quite spacious with ample furniture and the bed was so comfortable! Breakfast was delicious with so many choices! I also enjoyed the rooftop in the early morning with an outstanding view of Table Mountain. I would not hesitate to stay here again or recommend to others. The hotel has a great vibe with plenty spaces to meet and mingle or just chill.

Fordele: Bed was very comfortable, room good size, view spectacular and location wonderful

Ulemper: Reception disorganised/disinterested. On checking in, we carried all 4 of our bags and travel cot and stroller and no porter to offer assisiatnce. On the third night the front office staff decided that our baby sitter coulod only come to our room after signing ionto a book, that they could not find, and held us up for about 15 minutes while they looked...finally they allowed her to write on a piece of paper without checking the veracity therof. Each night we stayed, a flashing warning light on the ceiling kept going off, " oh don't worry about that, we'll switch it off". Despite asking the front desk NOT to call the room our kids ( 3 and 18 months) were sleeping in, the did so repeatedly on all three nights. Bar staff inattentive,, room service slow and inefficient, meal for 2 ordered at 11:340 took an hour was cold, (although delicious) and arrived with 1 set of cutlery for 2 meals. ( one does not complain at that jucnture when one is hungry... i just ate. As a family we have spend between 15 and 20 nights a year in Cape Town, always taking either a two bedroom suite or a hotel with interleading rooms. We have some favourites, and apart from a great location and great room, the service in this hotel is so ambivalent borderline disinterested that we will not return.

Fordele: Modern, spacious and comfortable hotel. My whole experience was great, despite my short stay. I will certainly stay at this hotel again.

Ulemper: I have no complaints.

Fordele: Beliggenheden var ok, men hvis udbygningen fortsætter i silo området vil charmen forsvinde. Hotellet egner sig nok mest for unge mennesker. værelserne er lidt som en container. ingen charme i receptionen .

Ulemper: det meget moderne møblement, plastik stole flere steder der allerede ser brugte ud. kun nogle runde "puder" at sidde på i området ved receptionen. ingen elevator til parkeringsområdet.