Great hotel for a low price, which included breakfast. Clean and updated decor. I would definitely stay again. Staff could've been a little more friendly. My check in process was a little hectic, but I may or may not of contributed to this.
It was awesome to visit my nephew at college and be so close to him in a hotel with a pool and an very friendly staff.
Location was ideal for my stay, price was lower than surrounding hotels Hotel itself is getting very run down, breakfast was mediocre, internet only worked about half the time I was there
The location to the fairgrounds It was noisy and the hotel room carpets could have been cleaner. There were several spots on the carpet. Also the room had a musty smell
Location was good and room was clean. Staff spoke broken English and didn't understand sometimes. Advertise a hot breakfast but it was just oatmeal. Breakfast was pretty lame. Not in a good neighborhood and people kept walking by our room at all hours of the night. Not a good value way over priced.
Very close to downtown, easy to get on expressway. But you have to merge VERY quickly across 3 lanes to get to Convention Center. Right next to Ohio History Center, McDonald's. Breakfast. Raisin Bran or Frosted Flakes. Pre-peeled hard-boiled eggs. Individually hand-wrapped cheap flavorless overly sweet pastries. Light and Fit yogurt, only blueberry (tastes of cornstarch). Terrible, terrible coffee in rooms. Cleanliness good for daily cleaning, but no-one doing or taught to do cleaning like edge vacuuming, wiping light switches, backs of doors, etc. Got nauseating as what I was noticing piled up. Pool has been covered and closed for YEARS.
The bed was fairly comfortable No heat, no hot water, walls and ceiling were falling apart, tiny tv.
The location to the event I was attending was great. Other than that...nothing. I paid the same price as another visitor and they had a much cleaner, updated room, with a fridge and microwave. We drove 12 hours, bought food so we wouldn't have to eat out and all our food spoiled due to no fridge or microwave in our room. Table leg in the room was broken and almost dropped my computer on the floor. Lamps did not light. Pillows were worthless. Toilet seat was broken and toilet didn't flush well. Not very clean and everything was very outdated and old. I will be calling corporate. This was not acceptable or worth the money.
Convenience to venue Felt unsafe, room not clean
Great location-walking distance to the Crew Stadium and short drives to Campus and Downtown with easy access to the Highway. Bed was fairly comfortable and seemed clean. Bathroom had seen better days. At any moment felt like you would be able to put a leg or arm through the shower and the towels were not very comfortable.
I liked that it was right next to the convention center where we were going in the morning. My 7 year old flushed the toilet and the handle fell off, our new rooms door wouldn't open. Then at about midnight the parties and fights started and didn't stop until about 4:30am. Several calls to the front desk still didn't quite things. Went to get in the shower and the towels were soaking wet. Called the front desk and they said to come up and get fresh ones. At check out they said they couldn't print my receipt and were very rude. Never once apologized for all the trouble my kids and I had.
Stayed there while attending Rock on the Range. Staff was friendly. Room was clean. I already booked for next year.