I liked the location. The hotel is beautiful and the people who work there are friendly and very helpful. The room was clean and had all I needed for the night I stayed there. The taxi for the airport was there in 3 minutes. Probably my review should say excellent rather than good. The drain in the shower was slow. I forgot to mention that to the front desk employees. I'm sure they would have fixed that if I had let them know.
The location was excellent, the room was clean, and the staff was great. Breakfast was also superb. The rooms were a bit outdated.
The staff was gracious and accommadating from start to finish. Paid breakfast buffet was hot and fresh. Great stay! Will return.
It was a great location The staff were not very welcoming and informative. There was a really unpleasant smell during our entire two day stay. Hotel lacked atmosphere.
Location was excellent, close walk to all sites. Great beds and bedding. Stairs in the floor corridor could use railings.
The young staff was very welcoming and the location at a place like Florence was attractive. Room furniture was interestingly designed but not well looked after; one leg of the study chair was about to fall off. Wireless reception was practically unavaliable, one had to chase reception.This is not understandable at this time and age and at such a relatively highly priced hotel.
Excellent hotel for at cheap price - nice staff - centrally located - we were more than happy with this hotel, it was far better than expected:)
Very nice and helpfully staff. Nice and clean room. Fantastic roof- terasse with a view to Boboligarden at the Scala Hotel. easy access to internet from the hotel. Could have used a boiling kettle at the room, so we could have made us a cop of coffe/the - but it is just a minor issue
It was in a central area of Rome where you could wallk to most attractions. The rooms were clean. A good breakfast was provided.
Nice and big hotel room. Staffs are friendly. There is one young lady who can speak English fluently. We enjoy our stay here. Wifi internet is free of charge but you have to come outside of your room to the common area in order to get the signal. Hotel's location is a bit far from Train Station. In the hotel website, it said that Bus Line C will take you closed to the hotel. In fact, there is no bus line C. There are C1, C2 and C3. Each line will go to the different route. We suggest to use Bus Line D (Bus Stop is right in front of the train station. The bus looks like Mini-Bus in Orange Colour) and get off at Cirello stop. Then, it will about 5 minutes walk.