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Stuff we liked: 1. The location was hard to beat - we could walk everywhere. 2. The free breakfast in the morning was a nice way to start the day. 3. Staff was incredibly friendly and helpful - got us reserved tickets into Ufizzi and Academia and provided helpful suggestions. 4. Room was clean and bathroom was on par for what I have come to expect from Italy. Air conditioning and wifi were nice to have. To be honest, we were really pleased with the place considering price, location, and friendliness of staff. The one thing I would say is that the bed - while not uncomfortable and completely adequate - was not an incredibly comfortable bed. But it worked - we slept great.
Nice situated in the centre of Florence. Good atmosphere. the elevator, but steps are fine for you health
The location is exellent, near the train station and quite central. The breakfast is very good. the rooms are quiet, the matress confortable. The shower although a bit too small had a good pressure and plenty of hot water. The lighting of the room is not sufficient.
I lked the staff and I also had a very spacious room. The bathroom was very small.
It was a bit difficult to find it, but it is very close to the rail station and a 5 min was to the Duomo. Not so comfortable mattress, but clean and comfy rooms. The complementary breakfast was amazing. Not so comfortable mattress
Very helpful staff. helped with early arrival, booking a tour since we had limited time. even extra help with things like charging a Kindle device.
Very good location, next to train station, easy walk to Duomo, Uffizi, and Arno bridge. air conditioning is typical of Europe, not U. S.
We were two couples occupying two rooms. Air conditioning did not work in either of the two rooms. At around midnight, a terrible noise emanating from the internal courtyard would not let us sleep, and the receptionist explained that the noise was due to the septic cleaning activity that would only performed at night. The above noted septic-related activity lead to an incredibly disgusting smell that quickly propagated through windows and vent openings. The front desk staff proved to be extremely rude and useless.
Very convieniant location to sites of interest & transport links Nothing
Central location. Excellent and attractive room. Good breakfast.
The location was great. Easy to get to the outdoor market, the train station and all different types of resturants. It was easy to book day trips with the front desk and they were very kind for the most part. I had two superior double rooms and there were no views out of either room. The mattress was the hardest I have ever had.
Location and raymond the the only staff that was nice and courteous in the hotel. Rooms are relatively new but very dirty, u can smell the toilet. Stains in the sink. Receptionist have no manners what so ever.
Vi havde en rigtig god afslappende ferie hotellet lå perfekt personalet var søde. Afløb var stoppet på værelset madras kunne være mere soft
Rimeligt hotel til pengene. Noget forvirrende, at 3 hoteller var slået sammen, så man blev sendt over på et anden hotel - ganske vist i samme bygning. Morgenmaden var noget forvirrende og underbemandet i forholdet til antal gæster en af dagene.
Venligt personale, rent og pænt, gode værelser med dejligt badeværelse, selvom værelset lå ud til gaden var der ingen støj, behagelige kølige rum selvom der var hedebølge, morgenmad ok, dejlig udsigt fra rummet hvor morgenmaden blev serveret, central placering. Nej
Personalet smilede og hilste venligt overalt, hvor vi mødtes. Der var perfekt rent og pænt på værelse og badeværelse.
Hotellet var lige det, vi havde brug for. Beliggenheden var i top i forhold til byen, og så var det et dejligt stort værelse, hvor man også kunne holde ud at opholde sig. Nej.
Den centrale beliggenhed, indretningen samt det venlige personale. Vi var en mindre gruppe som alle var meget tilfredse, også med forholdet cost/benefit
Opfylder formålet på en behagelig måde.
Beliggenhed fortræffelig og venligt personale. God morgenmad og vores værelse med en fantastisk udsigt til domkirken.
Hotellet ligger i fin gåafstand til centrum, banegården, marked m.m. Hotellet er rent, men af ældre dato. Der var ingen gadelarm på værelset.
Beliggenheden er god, haven var fin, og morgenmaden var o.k Hotellet mangler lidt vedligeholdelse, og værelset var med nogle fejl og mangler
luksuriøst værelse nej
Beliggenheden midt i byen. Meget nyrenoveret så høj standart på alt. Stille ingen trafikstøj Nej
Beliggenhed og indretningen var perfekt løse måtter ved sengen - de var livsfarlige og lige til at glide i
Placeringen er perfekt. Det tager ikke mere end 10-15 min at gå til Duomoen og endnu mindre til Ponte Vecchio. Morgenmaden var ganske god med både yoghurt, müsli, forskellige slags brød og kager, pålæg, frugt, røreæg, pølser og bacon. Hårtørreren på værelse 205 giver ikke rigtigt nok luft til at tørre håret og antenne-ledningen blev ved med at falde ud af tv'et, men det er småting, der ikke mindskede glæden ved opholdet.
Personalet var meget tjentvilligt, imødekommende og forstående. Der var jacuzi og det nød vi alle. Hotellets afslappede holdning til at en lille pige gerne ville have et par jordnødder hver gang hun passerede baren, blev mødt med smil. Stuepigen talte med os og børnene, virkede interesseret og reseptionisten kunne instruere og vejlede med største kompetence og spidsfindigheder udi såvel busture, som grønne områder med legeplads. Vi oplevede stor accept og frihed i vores gøren og laden. Morgenbuffe'en var absolut uforlignelig i den hyggelige gårdhave. Det har åbenbart været vanskeligt for en enkelt tjener, som sørgede for kaffe og chokolade om morgenen, at overskue hvilke borde hun havde sørget for, så muligvis kunne man forestille sig en rutineoverlapning af serveringspersonalet, så en anden tjener forespurgte om alt var vel. Så havde man en mulighed for at få tilkendegivet evt. mangler, overspringninger el. lign.
Beliggenheden, fint morgenbord, meget venligst personale. Heldig at få en lejlighed med balkon. Slet ikke
Hyggeligt hotel, venligt og serviceminded personale, perfekt beliggenhed Nej, da pris, service, komfort og standard passede til forventninger
The hotel room is very beautiful, stylish and comfortable, and their air-con work very well. I love this hotel and we have a present stay. I sure will recommend this hotel to my friend. there is around 15mins walk from the train station to the hotel, it is a bit tough for people who with luggages and during the very hot weather.
Location Florence is a city with idiosyncratic hotels. I travel a lot. This is an odd place. Almost a ritual just to get in and out. Not for those expecting the conventional. Pleasant staff but this place is "out there". FaultyTowers meets Apocalypse Now.
The guest house is perfectly located, feels like being invited in a firenze's friend's guest house, the decor of the room was really perferct and innovative, huge shower in the room, nice wall fabrics, nice bed, very comfy, nice view, we loved the secret room! Very nice personnel le breakfast est cher pour ce que c'est et non compris dans le prix, c'est le seul point négatif pour le lieu, on s'attendrait à avoir un breakfast un peu plus conséquent!
Our only complaint - the 'erotic book' mentioned on the booking form failed to materialise!
Staying at Casa Howard was one of the most pleasant experiences and a highlight of our trip thus far. The room we stayed in, the game room, also known as the terrace room was as charming as could be! The terrace is so peaceful and quiet and is such an added bonus! The location is great, too. Not too far from the train station, yet close to shops and restaurants. The staff at Casa Howard was so welcoming and very accommodating as well. We loved our stay in Florence and Casa Howard and would recommend it to anyone. I will definitely stay here the next time I travel to Florence.
Close to the Station, the Duomo, the San Lorenzo. Comfortable bed. Stuff was quite nice. Breakfast was poor, no vegetable/fruit, you can ask for real coffee (but they won't tell you in advance -perhaps because they don't speak English-, you have to find it out yourself). We had 2 rooms: one of them had a good-working air condition, but the other just tried to make some coolness ... Technically, in July there is no use booking a room with view (we did), because daytime you can't open even the shutters for the swelter.
1. Efficient and competent staff 2. Atmosphere of old building I would have appreciated a spare blanket in the cupboard
Good location of the hotel, helpful staff, nice room
The location is extremely good, just in the heart of the city, Duomo is 6-7 minutes by walk. Hotel has an antique interior, looks great, with a nice terrace where the breakfast is served. Wifi works only in common areas. Parking is horrible in Florance, the hotel has a solution for 24 € per day: they take your car somewhere, and bring it back in 15 minutes, if you ask them. Breakfast is poor, there weren't any vegetables or fruits. Air condition works only if you ask for it.
great location for train travel.....good breakfast...pleasant room
The posistion of the hotel is excellent bang in the centre. Not enough coat hangers in wardrobe and on arrival the bathroom was not as clean as it could have been.but overall I would go back.
Location Room heating system was not working all the time
Location Rather unfriendly staff
Very helpful staff, excellent location, we had very large room for this price, also the exterior of the building is fascinating. TV in our room was broken, poor breakfast (there were no fruits, vegetables, only couple of sorts of ham)
Very close to the Station. Clean, good sized rooms. Good, comfortable bed. Clean bathroom. Breakfast sufficient but typical Italian, pastries etc. Very helpful staff. Shower good and hot but plumbing needs checking because water from shower took some time to drain.
I only stayed for one night in a single room. Although it was nice and clean the room is definitely too small. The staff was very nice, friendly and helpful and the hotel is a few minutes walk from the SMN train station if needed. I stayed in a few hotels throughout Italy and while most are small this one was by far the smallest room I stayed in. There was no room for me to open my small luggage and be able to walk. I usually live out of luggage so its not convenient, but if you take stuff out and use the rack they provide it would be ok.