excellent concierge and service
Friendly staff, great room
I enjoyed the beautifully appointed room, the large bathroom and excellent shower. The staff was exceptionally helpful and went out of their way to recommend places to visit or for dinner reservations. Food at the hotel was also very good. I do not have one bad thing to say about this hotel. Would definitely go back and would recommend to a friend.
Service impeccable; centrally located for everything including museums, shopping, restaurants, train station; cleanliness and decor wonderful; will stay there again
Staff and location Breakfast buffet and some rooms noisy
Nice hotel, great staff AC not working - resulted in open window - resulted in about 15 mosquito bites!!!
Attractive and very central We thought the 50euros charge for parking was astronomical!!!!
The staff at Helvetia Bristol could not have been warmer and more accommodating during my four night stay. Their warm welcomes and spot-on suggestions were greatly appreciated. I love this hotel and will definitely return. It is a historic boutique hotel (don't expect large rooms). The location cannot be beat in central Florence. The rooms are small and in need of a little love (new carpet).
The location is perfect. 10-15 minute walk to everything, but quiet location. Service like one does not find anymore. Worth the money.
Center of the beautiful city, nice small hotel, not very cheap, but wort to stay in it. If you come by car, ask taxi driver to go there and follow him, Almost imposible to find tha way on your own. Valet parking closed until 7 am. I had my flight earlier. Hotel helped me to deliver car to Avis and sent my belongings from car to me, but generally it is not acceptable.
Cappuccino. Staff was understanding. The rooms next to the street are noisy because of the late night bars and at this time of year you can't have AC in the rooms because one system works the entire building. If you are hot or uncomfortable you have to open a window which just lets the noise in. Street cleaners, and trash service comes by at 5am which is nuts! Breakfast was blah...Single room was a closet and horrible shower. Im in shape and didn't fit in the shower.
Beautiful authentic Italian and very freindly helpful staff. Only downside was the room was boiling hot and there was no option to turn off the heating or turn it down, you could not have air conditioning in the winter even though the weather was really mild. When we opened the windows we got bitten by mosquitos.
Meget venligt personale, virkelig centralt beliggende, ingen støjgener. Meget mørkt og kedeligt værelse.Uinsprierende kedelig morgenmad/kaffe til den dyre pris for en overnatning. Ingen strygefasiliteter - man skulle betale for strygning.
Vi fik en meget venlig velkomst, og det var dejligt ovenpå en lang rejse. Værelset var lækkert og meget rent. Beliggenheden var også helt fantastisk, da vi kunne gå rundt til alt. Hotellet levede op til de 5 stjerner.
lækker service, flotte værelser, dejligt centralt, rigtig god morgenmad
The room was spacious, very well presented and comfortable. As the hotel has been open only since January 2009 everything is virtually brand new! The staff were all extremely helpful. The location of the hotel close to the Piazza della Repubblica couldn't be more convenient for exploring the city. My only caveat is that the breakfast menu could have been a little more extensive, but the quality was good. I would certainly recommend this hotel, which is good value for the price.
Beautiful room and excellent staff. Wonderful roof terrace.
Luxury and elegant comfort in a sophisticated setting. Perfect location for seeing all the sights. Knowledgeable and helpful with all requests. Hotel combines the modern and ancient with great respect and charm. Looking forward to staying there again and again. It was perfect, no issues.
Excellent location close to all attractions. Very spacious. Well designed luxury rooms with attentive staff. Breafast could be slightly better quality given price. Internet wi-fi was spotty.
The location was ideal, The staff was warm and welcoming. They were extremely helpful, knowledgeable and available at all times. The decor was fantastic, contemporary yet cozy. The breakfast was fantastic. There were quite a few tiny bugs in the room and common areas.
The staff is amazing and very caring. From Leonardo who created us as we walked into this charming 12 room hotel to Thomas who took care of us during breakfast, to the concierge who took care of our travel needs. The hotel rooms are charming, spacious, and have good sized bathroom and kitchenette which was great. Only two things stopped me from giving this place a 5 star rating: 1. The hotel at night has a oder in the rooms. They try to mask it with the glade / vapor sprays on the floor but it does not do the trick and can smell like a wet clothes. 2. My pet pieve, no iron and on the weekends no other option to iron. It is an Italian law supposedly but I stay at a Westin and Hilton in Italy which both provided me with an iron and ironing board
nice to see so many nice drawings on the wall, lots of books provided, plenty spacing, the design of whole room & all the details of the room are very nice & luxury e.g. cashmere blanket, staffs are helpful the wifi internet is super slow, there're no body lotion provided, the shampoo & bath form are not gd quality,
The rooms were super nice, spacious and elegant. The staff was extremely nice, accomodating and personal. N/A
Room, Location, Surroundings, Staff
meget lækker og konfortabelt hotel, morgenmaden bar lidt præg af at der var mange mennesker, der skulle afspises.
Fantastisk belliggende hotel med den mest fantastiske tagterrasse hvor udsigten over Firenzes tage ikke findes bedre. Baren og restaurenten er ligeledes i særklasse.
min kone og jeg syntes vores værelse nr 407 var af høj standart og har været yderst tilfreds med et syv dages ophold på hotel cavour også morgenmaden var af høj klasse.vi siger tak.
Den særligt gode beliggenhed midt i centrum med alt inden for gå afstand Støjen fra feststemte mennesker på vej hjem gennem den smalle gade vi boede ud til.
Venligt reception personale - hjalp med enkelte kongrete spørgsmål, som ikke havde noget at gøre med selve hotellet. Terassen meget romantisk. Fremragende seng. Til pris mener jeg værelset var "lidt skrabet". Meget støj fra gaden. Morgenmad? nogenlunde OK, men lidt kedelig. Kun bacon + æg af det lune. Brød der er uden smag. Men sådan er det vist nok i Italien?? Det er bestemt et dejligt hotel, mit valg skyldtes beliggenhed men også at det var et tilbud på hjemmesiden. Jeg rejste sammen med min kone. Hvornår er man et ældre par?? Jeg vil ikke direkte anbefale hotellet, men jeg vil heller ikke det modsatte. Jeg var på kongres, men også meget rundt og se. Jeg tror jeg husker andre gæsters beskrivelse på hjemmesiden, som mere rosende. Men mon ikke at det værelse vi fik var et af hotellets typiske tilbudsværelser? Jeg gætter på at mange andre værelser er større og har flere faciliteter.
Hotellet lå meget centralt på en af byens mange shopping strøg. Der var en venlig betjening og værelset var nydeligt og rent. Øg prisen med 3 euro i døgnet for alle og sørg for gratis wifi internet. Det var også ekstremt dyrt at se betalings SKY TV - 10 Euro pr. event (film eller fodboldkamp). Det må kunne gøres bedre og billigere
Beliggenheden er perfekt. Tæt på alt i Firenze. Værelset er fint og morgenmaden udemærket.
Effektivt personale, pænt vedligeholdt, god rengøring Nye føntørrer - gæste pc med netadgang
Meget centralt beliggende, god morgenbuffet, komfortabelt
Fremragende beliggenhed få hundrede meter fra Ponte Vecchio og Domkirken. Vi fik et skønt værelse med udsigt over Ponte Vecchio og Arno floden. Hotelpersonalet var meget hjælpsomme og servicemindet. Faktisk nej.
Både min søster og jeg er/var meget, meget glade for at bo på Hotel Balastri og har allerede anbefalet til adskellige andre.
Ey fint hotel, som vi har besøgt flere gange. For første gang har vi reserveret værelse gennem jer og har sparet mindst 50% på dette. Stor tilfredshed med alt.
Belliggenheden var fantastisk Morgenmaden var lidt mangelfuld. En æggeret evt. ville have været godt
Fantastisk beliggenhed, utrolig hjælpsomt og venligt personale. Eneste lille minus var værelset/badevær. størrelse. Som nævnt ovenfor: lidt trangt
Rigtig god pris for en fantastisk beliggenhed centralt og smukt lige i hjertet af firenze. nej
Rigtig hyggelig intimt hotel med en fantastisk beliggenhed og helt utrolig udsigt fra den lille morgenmadsrestaurant, hvor man både kan kigge på il duomo og palazzo vecchio og bjergskråningen til p.zle Michelangolo. Ligger perfekt for sigthseeingsgæster lige over ponte vecchio og har også værelser i loggia. Fuld valuta for pengene.
Fremragende beliggenhed med gåafstand til alt væsentligt, Udendørs bar / morgenmadsrestaurant med flot udsigt, god betjening og hyggelige lokaler. Air Condition og mørklægning virkede godt i den massive varme. Nej
Vi var begge meget begejstrede for det hjælpsomme personale, service og den stil, man har formået at holde. Hotellet består af to tidligere palazzoer og er holdt i gennemført stil - 1700-tallet (gange, værelser, opholdsrum). God beliggenhed, ingen trafikstøj, godt værelse (junior suite) og vi havde en fantastisk udsigt til Domen fra vores vinduer. Fantastisk udsigt over byen fra tagterrasse.
Personalets venlighed og imødekommenhed, morgenmad over gennemsnit Flad TV på værelserne i stedet for den gamle kassemodel
det er en lille men meget hyggelig hotel. personale er rare og hjælpesom, når man stiller spørgsmål.
The location plus how clean the room and bathroom.
I liked the location. The hotel is beautiful and the people who work there are friendly and very helpful. The room was clean and had all I needed for the night I stayed there. The taxi for the airport was there in 3 minutes. Probably my review should say excellent rather than good. The drain in the shower was slow. I forgot to mention that to the front desk employees. I'm sure they would have fixed that if I had let them know.
Florence is such a beautiful city with so much to see and do. Hotel Berchielli is a beautiful hotel, in a perfect location, with a wonderful helpful staff - a very nice place to come back to and relax after a day oftouring.
We were a short walk for the sites of Florence from Ponte Vecchio to the Uffizi Museum! Restaurants and cafes were plentiful and the staff was extremely helpful.
hospitality of the hotel staff...
excellent position. Spacious room. friendly but efficient staff no
The location is fantastic. The breakfast is very good: nice staff, quick service and good food. Some bathroom amenities were missing (empty boxes on arrival and never replaced), there was not a single free socket to plug in the computer. All in all the room felt like an OK 3-star rather than 4.
The location was excellent, the room was clean, and the staff was great. Breakfast was also superb. The rooms were a bit outdated.
We enjoyed the Hotel Berchielli very much. It was located right on the Arno. We literally opened our windows and could see the Ponte Veicchio Bridge. The location was fabulous. We were close to the Uffize Gallerie and the Duomo. The hotel was a little on the older side, which gave it some european charm. However, the bathrooms had recently been renovated and were modern and clean. During my stay I left behind a shawl I had purchased. We called the hotel figuring it was long gone and the hotel had it for me. We were impressed with the honesty of the staff. The hotel also provided a full breakfast buffet on their second floor dining room. Just around the corner from the hotel is the stop to catch the tour bus of the city. Try to take a day trip to Tuscany if you have the time it was wonderful. I would definitely recommend this hotel and stay here again. One last tip... remember to close the shutters on your window while in Italy it will reduce the noise level.
The staff are delightful and the setting is superb. The bathroom was dated and could do with being replaced sooner rather than later.
The luxury comfort and the old world charm overlooking the river. Very romantic with good shopping and great resturants Leaving the hotel
It is my fourth stay. The location of the hotel could not be bettered.The room standard is excellent for comfort. Nothing comes to mind.