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Service impeccable; centrally located for everything including museums, shopping, restaurants, train station; cleanliness and decor wonderful; will stay there again
excellent concierge and service
The staff at Helvetia Bristol could not have been warmer and more accommodating during my four night stay. Their warm welcomes and spot-on suggestions were greatly appreciated. I love this hotel and will definitely return. It is a historic boutique hotel (don't expect large rooms). The location cannot be beat in central Florence. The rooms are small and in need of a little love (new carpet).
I enjoyed the beautifully appointed room, the large bathroom and excellent shower. The staff was exceptionally helpful and went out of their way to recommend places to visit or for dinner reservations. Food at the hotel was also very good. I do not have one bad thing to say about this hotel. Would definitely go back and would recommend to a friend.
Beautiful authentic Italian and very freindly helpful staff. Only downside was the room was boiling hot and there was no option to turn off the heating or turn it down, you could not have air conditioning in the winter even though the weather was really mild. When we opened the windows we got bitten by mosquitos.
The location is perfect. 10-15 minute walk to everything, but quiet location. Service like one does not find anymore. Worth the money.
Attractive and very central We thought the 50euros charge for parking was astronomical!!!!
Center of the beautiful city, nice small hotel, not very cheap, but wort to stay in it. If you come by car, ask taxi driver to go there and follow him, Almost imposible to find tha way on your own. Valet parking closed until 7 am. I had my flight earlier. Hotel helped me to deliver car to Avis and sent my belongings from car to me, but generally it is not acceptable.
Friendly staff, great room
Staff and location Breakfast buffet and some rooms noisy
Nice hotel, great staff AC not working - resulted in open window - resulted in about 15 mosquito bites!!!
Cappuccino. Staff was understanding. The rooms next to the street are noisy because of the late night bars and at this time of year you can't have AC in the rooms because one system works the entire building. If you are hot or uncomfortable you have to open a window which just lets the noise in. Street cleaners, and trash service comes by at 5am which is nuts! Breakfast was blah...Single room was a closet and horrible shower. Im in shape and didn't fit in the shower.
lækker service, flotte værelser, dejligt centralt, rigtig god morgenmad
Meget venligt personale, virkelig centralt beliggende, ingen støjgener. Meget mørkt og kedeligt værelse.Uinsprierende kedelig morgenmad/kaffe til den dyre pris for en overnatning. Ingen strygefasiliteter - man skulle betale for strygning.
Vi fik en meget venlig velkomst, og det var dejligt ovenpå en lang rejse. Værelset var lækkert og meget rent. Beliggenheden var også helt fantastisk, da vi kunne gå rundt til alt. Hotellet levede op til de 5 stjerner.
Den særligt gode beliggenhed midt i centrum med alt inden for gå afstand Støjen fra feststemte mennesker på vej hjem gennem den smalle gade vi boede ud til.
min kone og jeg syntes vores værelse nr 407 var af høj standart og har været yderst tilfreds med et syv dages ophold på hotel cavour også morgenmaden var af høj klasse.vi siger tak.
Venligt reception personale - hjalp med enkelte kongrete spørgsmål, som ikke havde noget at gøre med selve hotellet. Terassen meget romantisk. Fremragende seng. Til pris mener jeg værelset var "lidt skrabet". Meget støj fra gaden. Morgenmad? nogenlunde OK, men lidt kedelig. Kun bacon + æg af det lune. Brød der er uden smag. Men sådan er det vist nok i Italien?? Det er bestemt et dejligt hotel, mit valg skyldtes beliggenhed men også at det var et tilbud på hjemmesiden. Jeg rejste sammen med min kone. Hvornår er man et ældre par?? Jeg vil ikke direkte anbefale hotellet, men jeg vil heller ikke det modsatte. Jeg var på kongres, men også meget rundt og se. Jeg tror jeg husker andre gæsters beskrivelse på hjemmesiden, som mere rosende. Men mon ikke at det værelse vi fik var et af hotellets typiske tilbudsværelser? Jeg gætter på at mange andre værelser er større og har flere faciliteter.
meget lækker og konfortabelt hotel, morgenmaden bar lidt præg af at der var mange mennesker, der skulle afspises.
Fantastisk belliggende hotel med den mest fantastiske tagterrasse hvor udsigten over Firenzes tage ikke findes bedre. Baren og restaurenten er ligeledes i særklasse.
Beliggenheden er perfekt. Tæt på alt i Firenze. Værelset er fint og morgenmaden udemærket.
Hotellet lå meget centralt på en af byens mange shopping strøg. Der var en venlig betjening og værelset var nydeligt og rent. Øg prisen med 3 euro i døgnet for alle og sørg for gratis wifi internet. Det var også ekstremt dyrt at se betalings SKY TV - 10 Euro pr. event (film eller fodboldkamp). Det må kunne gøres bedre og billigere
Effektivt personale, pænt vedligeholdt, god rengøring Nye føntørrer - gæste pc med netadgang
Både min søster og jeg er/var meget, meget glade for at bo på Hotel Balastri og har allerede anbefalet til adskellige andre.
Fremragende beliggenhed få hundrede meter fra Ponte Vecchio og Domkirken. Vi fik et skønt værelse med udsigt over Ponte Vecchio og Arno floden. Hotelpersonalet var meget hjælpsomme og servicemindet. Faktisk nej.
Meget centralt beliggende, god morgenbuffet, komfortabelt
Ey fint hotel, som vi har besøgt flere gange. For første gang har vi reserveret værelse gennem jer og har sparet mindst 50% på dette. Stor tilfredshed med alt.
Rigtig god pris for en fantastisk beliggenhed centralt og smukt lige i hjertet af firenze. nej
Rigtig hyggelig intimt hotel med en fantastisk beliggenhed og helt utrolig udsigt fra den lille morgenmadsrestaurant, hvor man både kan kigge på il duomo og palazzo vecchio og bjergskråningen til p.zle Michelangolo. Ligger perfekt for sigthseeingsgæster lige over ponte vecchio og har også værelser i loggia. Fuld valuta for pengene.
Fantastisk beliggenhed, utrolig hjælpsomt og venligt personale. Eneste lille minus var værelset/badevær. størrelse. Som nævnt ovenfor: lidt trangt
Belliggenheden var fantastisk Morgenmaden var lidt mangelfuld. En æggeret evt. ville have været godt
Fremragende beliggenhed med gåafstand til alt væsentligt, Udendørs bar / morgenmadsrestaurant med flot udsigt, god betjening og hyggelige lokaler. Air Condition og mørklægning virkede godt i den massive varme. Nej
Vi var begge meget begejstrede for det hjælpsomme personale, service og den stil, man har formået at holde. Hotellet består af to tidligere palazzoer og er holdt i gennemført stil - 1700-tallet (gange, værelser, opholdsrum). God beliggenhed, ingen trafikstøj, godt værelse (junior suite) og vi havde en fantastisk udsigt til Domen fra vores vinduer. Fantastisk udsigt over byen fra tagterrasse.
Personalets venlighed og imødekommenhed, morgenmad over gennemsnit Flad TV på værelserne i stedet for den gamle kassemodel
det er en lille men meget hyggelig hotel. personale er rare og hjælpesom, når man stiller spørgsmål.
Florence is such a beautiful city with so much to see and do. Hotel Berchielli is a beautiful hotel, in a perfect location, with a wonderful helpful staff - a very nice place to come back to and relax after a day oftouring.
The location was excellent, the room was clean, and the staff was great. Breakfast was also superb. The rooms were a bit outdated.
The staff are delightful and the setting is superb. The bathroom was dated and could do with being replaced sooner rather than later.
It is my fourth stay. The location of the hotel could not be bettered.The room standard is excellent for comfort. Nothing comes to mind.
I liked the location. The hotel is beautiful and the people who work there are friendly and very helpful. The room was clean and had all I needed for the night I stayed there. The taxi for the airport was there in 3 minutes. Probably my review should say excellent rather than good. The drain in the shower was slow. I forgot to mention that to the front desk employees. I'm sure they would have fixed that if I had let them know.
The location is fantastic. The breakfast is very good: nice staff, quick service and good food. Some bathroom amenities were missing (empty boxes on arrival and never replaced), there was not a single free socket to plug in the computer. All in all the room felt like an OK 3-star rather than 4.
The location plus how clean the room and bathroom.
excellent position. Spacious room. friendly but efficient staff no
hospitality of the hotel staff...
The luxury comfort and the old world charm overlooking the river. Very romantic with good shopping and great resturants Leaving the hotel
We were a short walk for the sites of Florence from Ponte Vecchio to the Uffizi Museum! Restaurants and cafes were plentiful and the staff was extremely helpful.
We enjoyed the Hotel Berchielli very much. It was located right on the Arno. We literally opened our windows and could see the Ponte Veicchio Bridge. The location was fabulous. We were close to the Uffize Gallerie and the Duomo. The hotel was a little on the older side, which gave it some european charm. However, the bathrooms had recently been renovated and were modern and clean. During my stay I left behind a shawl I had purchased. We called the hotel figuring it was long gone and the hotel had it for me. We were impressed with the honesty of the staff. The hotel also provided a full breakfast buffet on their second floor dining room. Just around the corner from the hotel is the stop to catch the tour bus of the city. Try to take a day trip to Tuscany if you have the time it was wonderful. I would definitely recommend this hotel and stay here again. One last tip... remember to close the shutters on your window while in Italy it will reduce the noise level.
Great location , cool hotel, They had a problem with the internet which was not solved while we were there. We were there for business and therefore that was a big problem. I do not think that hotels understand how important is Internet these days. If they have a problem, they should come with alternative solutions. The internet was offered free, which was good, but............. did not work! Hopefully it was just a bad luck.
Location is excellent and staff were very helpful and nice.
A truly contemporary experience that was refreshing after being immersed in the Renaissance architecture and art of Florence. Excellent location right on the Arno. The staff was very efficient if not overly warm and friendly. They were often understaffed (problem with management) with people lined up at the front desk w/ only one young woman trying to serve everyone. We felt well cared for by the hotel, through many email communiques, a beautiful, quiet room, and a lovely bottle of champagne to celebrate our anniversary. We are in our 50s, travel extensively, and found that the other guests were much younger; acted entitled, and rude. This is no fault of the hotel, just who their clientele attracts....we might try another Lungaro property next time.
the location the service the politness
it was comfortabl
Excellent hotel and very convenientl;y positioned in Florence. Only issue is price casued by the weakness of the pound against the Euro.
I loved the buzz, atmosphere and staff in the fusion/ restaurant bar - I loved the double shower.- Clean sheets every night pure heaven!! Hotel too cold- breakfast poor choice - lack of info re the facilities at sister hotels without asking - waiting for water to come through system ( a bit strange)
The staff was gracious and accommadating from start to finish. Paid breakfast buffet was hot and fresh. Great stay! Will return.
Very accommodating staff. Very clean and stylish hotel. Great breakfasts and great central location.
Staff was helpful and very nice, Willing to help with anything you needed help with. Great location!
It was a great location The staff were not very welcoming and informative. There was a really unpleasant smell during our entire two day stay. Hotel lacked atmosphere.