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Excellent quiet refuge from the noise and heat of Gaziantep in August. The air-conditioning was noisy and inefficient. Food was good. I had reason to make a minor complaint about one item of food and the problem was immediately rectified.
The hotel is conveniently placed and fits the bill for a pleasant few nights in Gaziantep The beer house attached to the hotel has affable staff which was good. The Long Island Ice Tea, however, was exorbitantly priced at about 40 TL a glass minus happy hour rate - more than the most expensive cocktails in Istanbul, indeed more expensive than anywhere in the world where I have been.
Located close to restaurant and commercial areas. Nice breakfast. Internet only working sometimes in the room, otherwise you have to go in the lobby.
1. Cosmetics in bath room was not enough and poor. 2. No internet connections in rooms. 3. Some of the facelities in the room not working proberly. 4. They start removing breakfast buffet, food and related stuff at 10:00 exactly.
the hotel is very well located, staff were helpfull , a nice clean place to stay at. if i go to gaziantep again i would stay in the same place.
The staff was too rude,the room and the hotel was really stinking. No use to give it a 5star hotel rating.
Good hotel within walking distance of city centre. Everything was as you would expect in rthis grade of hotel. Good free car parking service.
Reasonably priced, good location for business meetings
The staff was very friendly and helpfull. Location is right in the middle of Gaziantep. Rooms were quite and big enough. A good hotel for the offered price. The bath room was a bit old and did not look like 5 star hotel.
Nyt og pænt hotel I minimalistisk stil. God indretning af værelset og dejligt badeværelse. Ungt og høffeligt personale, som talte lidt engelsk og tysk. God morgenmad og snack. Hotellets sikkerhedsprocedure. Umiddelbart inden for indgangsdøren var opstillet en metaldetektor. Om aftenen var der også placeret en sikkerhedsmedarbejder med en håndscanner. 7 ud af 8 aftener ønskede sikkerhedsmedarbejderen at kontrollere os, når vi kom hjem til hotellet om aftenen. Dette på trods af meget få antal gæster på hotellet. meget dårlig service overfor gæsterne. Airconditionen var ikke tændt. Vi oplyste personalet, at vi havde det meget varmt på værelset. De sagde, at vi kunne lade vinduet stå åbent. Herefter blev det svært at sove pga. larm udefra. Pga. få gæster var der ingen morgenbuffet. Vi fik I stedet for en morgenmadstallerken, som vi skulle betale samme pris for som for buffet. Rengøring: for meget parfume.
facilities are very good (swimming pool, sauna...). Staff is very friendly and helpfull. A bit far from the city of Gaziantep. Thought it was at the entrance of the city but it is about 10-20km from the center of the city. Count a 10-15mn drive to get there and private car is necessary otherwise you`d have to rely on taxis,
1- The warm receiving from the manager. 2- spa club. The problem of comunication with the hotel staff as they speak only turkish language.
Very convenient location next to the industrial area if you travel for business. Great indoor pool and fitness room. Limited english skills of the staff but way enough to communicate.
Rooms, breakfast, professionalism of the staff and director.
Lovely hosts, very helpful, great location, scrumptious home-cooked food. Bathroom was a bit small.
The owners were wonderful. They went out of their way to help us out with our other travel arrangements. They even invited us to their own family dinner. Wonderful, wonderful and wonderful. The bathroom was too small and the shower did not have a curtain. The water was running into the toilet.