Find billige fly til Tyrkiet

Fordele: "Long time n not in time Food is not enough quality n quantity for health"
Ulemper: "Must change catering n in time , Staff working in the airport is not pro enough"

Ulemper: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Fordele: "Turkish Airlines er normalt, som samlet pakke min favorit, men når indtjekning vælger at sætte 2 voksne mænd på sæder ved nødudgangen der kun er ca. 75% i størrelse af normle (små) sæder, så er 3½ time til Istanbul en lang sammenklemt oplevelse."
Ulemper: "Reducerede nødudgangssæder!"

Fordele: "Flight time Prices Service"

Ulemper: "We had to spend the night in Istanbul and get only on the next flight the following morning. TK airport (ground) staff that talked to us was antipathetic and it took ages to get any service. Looks like they didn't care we about the delay, nor they were trying to help us. Just kept saying we need to wait."

Fordele: "Food's always good and the staff friendly"
Ulemper: "The sound on the entertainment system is not good...it used to be good but not anymore"

Fordele: "Service, timing"
Ulemper: "Didnt love the food ..."

Ulemper: "Two hours delay and lost baggage"

Ulemper: "na"

Fordele: "Every thing"
Ulemper: "Nothing"

Fordele: "Everything was v good"

Fordele: "Good servies"

Ulemper: "Lost my luggage"

Ulemper: "it was late to arive"

Fordele: "Not much"

Fordele: "Will definitely fly Turkish Airlines again!"

Fordele: "Meals, drinks, movies, night kits, blankets, pillows, all included in ptice."

Fordele: "Very organized and efficient."

Fordele: "We arrived safely and on time"
Ulemper: "The seat spacing on that flight was some of the tightest I have ever seen - worse than even most of the short-haul (Embraer) flights i have been on - barely manageable for 3.5 hours. Flight attendants were borderline rude and bossy, but they had to be, because the passengers were loud and unruly."

Ulemper: "It was delaid too long"

Ulemper: "Wish they used a large plane like the Istanbul to MIA one."

Fordele: "pleasant flight attendants"

Fordele: "Great comfort and Turkish airlines gave us (the passengers) an amazing experience :)"

Ulemper: "I didn't really like anything."

Ulemper: "Old plane with questionable food, only few movies. Not impressed and considering not using TA again"

Fordele: "Turkish Airlines offered the best connections to Athens at the best price. Connections were very tight and coming and going worked because the planes were absolutely punctual."
Ulemper: "I had to check my laptop (not the airline's fault) and the procedure was more tedious than I'd like."

Fordele: "Worst airline ever"
Ulemper: "Worst airline ever."

Fordele: "Super friendly - and fantastic entertaiment!"
Ulemper: "Security and bags checks returning were awful about 4 between airport doors and airplane. Must be a way to clean the process up some."

Fordele: "They shipped my dog from Tel Aviv perfectly. No problems."
Ulemper: "The laptops and Ipads are removed from the cabin"

Fordele: "We arrived at the desk and no staff or customers were there. Turns out they don't fly on Thursdays. What? So we rebooked and will fly out tonight. Overall, a huge inconvenience for my family waiting for us overseas. Plus we had to book a place to stay in Miami for the next 24 hours. Whew!"

Fordele: "best in all regards"
Ulemper: "none"

Ulemper: "Hardly any leg space"

Ulemper: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Fordele: "Everything!"
Ulemper: "Nothing"

Ulemper: "Yes, everything was really good"

Fordele: "amazing !!!"

Ulemper: "Airport in Turkey is a big mess. Too many checkpoints that make no sense"

Fordele: "Every thing was great needed ice water was all thanks"
Ulemper: "Great thanks"

Fordele: "It is just superb"

Ulemper: "Wheelchair assistance is the worst when we fly with Turkish Airlines"

Fordele: "Great Food, adequate seating, helpful staff, efficient boarding"
Ulemper: "The airplane was a really warm temperature when we boarded."

Fordele: "Your airline is wonderful and I hope that you always keep to the same high standards you have set for yourselves. I look forward to flying with you again soon, Robin Lerner"

Ulemper: "Na"

Fordele: "The crew was friendly and the flight wasnt delayed, nor were my bags lost."
Ulemper: "The seat next to me had two kids sitting in it. The seats are only supposed to have one person per seat. So they we also halfway in my seat also."

Fordele: "God overall"
Ulemper: "Your food is terrible!!"

Fordele: "Loved the seating space"
Ulemper: "I was traveling with my sister and the lady's who gave us our boarding pass had trouble with our tickets and sat us separate."

Fordele: "Every thing"
Ulemper: "None"

Fordele: "Selection"
Ulemper: "Headphones or headphone plugs do not make good connection. Screen touch is hard to manage."

Fordele: "There was a full meal served. Free blockbuster movie."

Fordele: "Nice crew"
Ulemper: "More comfortable seats"

Fordele: "Very polite and helpful crew. Nice selection of movies in-flight"

Ulemper: "Lufthansa burde presse lufthavnen i Frankfurt til at ge bemanding imsilkerhedskonteollen. Kl 6.10 i morges tog det 35 min i business køen og mindst 50 mini economy køen"

Fordele: "flyturen i sig selv var fin men var forsinket."
Ulemper: "Flyet var forsinket så jeg missede forbindelsen til CPH i Frankfurt. Det kan ske. Blev omboket til tidligt fly næste morgen. Sådan måtte det jo så være. Men at skulle stå i kø som business pasager i 55 min for at få hotelvoucher og nyt boardingpass var for meget. Economy havde endnu længere kø. Skikkerhedstjek næste morgen i Frankfurt tog 35 min for business og op mod 1t for economy!"

Fordele: "A very quick flight, but the crew was quite friendly!"
Ulemper: "I would have liked for there to have been a gluten-free snack available."

Fordele: "Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good."
Ulemper: "The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt."

Ulemper: "The in-flight snack - choice of two disappointing sandwiches."

Fordele: "Nice smooth and organized flight"
Ulemper: "Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets"

Ulemper: "More tasty food."

Ulemper: "Maden er kedelig og der var ingen valgmuligheder."

Fordele: "Flight left and arrived on-time. Flight attendents were pleasant and helpful. Food portions and choices were good, and Lufthansa is always generous with drinks. Good value for money on Lufthansa."
Ulemper: "Boarding was chaotic, as clear instructions were not given about which group was boarding when and where to line up. Also Lufthansa did not do a good job managing carry-on bags, so that it took way too long to load people and many bags were left over once overhead bins were full. Seating area is cramped in economy."

Fordele: "It was very smooth, the connection was great, boarding went easy, service was nice."
Ulemper: "Couldn't check in online and because I booked pretty late, didn't get the seat choice I wanted. I purchased the flight via the Lufthansa site, but then on check-in, I found out that the first segment was SAS, so neither the Lufthansa site nor the SAS site let me check in online."

Fordele: "Flight crew and food was wonderful."

Fordele: "Same as above same as a bove"
Ulemper: "Same as above"

Ulemper: "We were put on standby. We expected our names to be called for seat assignments but we didn’t expect we could just swipe our boarding pass and our seat assignment would show. It’s a nice feature but I didn’t like that it wasn’t clearly explained to us."

Fordele: "Short flight so no entertainment, but got a continental breakfast anyway. Good cofeee. Flight on time."
Ulemper: "There was no downside."

Fordele: "Nothing"
Ulemper: "Everything, lost luggage and missed flights because of flights not making their time."

Fordele: "Fantastic staff excellent aircraft"
Ulemper: "5 hour lay over in Frankfurt. Sandwiches are all the same 2 choices on all aircraft"

Ulemper: "See above. Going both ways..."

Ulemper: "Seat!!!!!!!!"

Fordele: "Bad"
Ulemper: "Because the one came in from London Got Delay And I miss my flight"

Ulemper: "Departure was delayed causing me to miss my connection from Frankfurt to San Francisco."

Fordele: "Timing"
Ulemper: "Entertainment"

Ulemper: "After usual perfect service from Luftahansa, I noticed that my lagguage was opened and destroyed."

Fordele: "Food was ok. Beer offered at no charge. Lots of entertainment options"
Ulemper: "Plane was HOT no air and economy was unbelievably cramped and uncomfortable. 9 1/2 hr flight was torture"

Ulemper: "Waited an hour after boarding in the plane."

Fordele: "All was good."
Ulemper: "All was good."

Fordele: "The hospitality crew that was at SFO gave us the location of a lounge to go to which closed at 8 pm. The time they gave the location was at 8.25 pm. She was uninformed and not very highly trained. Lounge was disgusting. Messy, crowded - seemed like a 2nd class waiting room in an Indian railway station. The boarding was very poorly managed by the same lady!"
Ulemper: "Lounge, crew, boarding area"

Fordele: "friendly staff"
Ulemper: "poor sandwhiches, dry bread. Lost my suitcase when arriving in Billund - got it late next day"

Fordele: "friendly service"
Ulemper: "poor sandwhiches, dry bread"

Fordele: "No delay and the landing is smooth"

Fordele: "Great service and food."
Ulemper: "after the fact, improperly disclosed baggage charge excessive and no opportunity to pay on line and avoid the charge at the airport."

Fordele: "Pleasant efficient crew and although we had a late departure the pilot made up the time and we did not miss our connection"

Ulemper: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."

Ulemper: "Couldn't reserve a seat, even 24 hours in advance because web checkin was turned off. Ended up in the middle of the middle on both directions."

Ulemper: "Check in very confusing, switched gates on me but I didn’t get the text until later, after take off. No announcement over the PA system in the airport. If my son, who was picking me up, hadn’t been tracking my flight, I would have missed it."

Fordele: "Lufthansa når det er bedst - turen var en bevidst fravalg af Airfrance der også flyver fra København til Alger - og dette fravalg kan anbefales, hvis man ikke har svært ved at komme tidligt af sted..."
Ulemper: "N/A"

Fordele: "SAS når det er bedst - for det var faktisk SAS der lagde fly og personale til..."
Ulemper: "N/A"

Fordele: "The staff was helpful and courteous"

Fordele: "the crew was courteous, attentive, accommodating."

Fordele: "Nothing"
Ulemper: "The flight was cancelled , for tecnical reason, we got very late flight instead- 12 hours delayed. We didn't get compensated for tall the in convenience"

Ulemper: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."

Fordele: "Boarding was fast Crew was polite"
Ulemper: "There was no entertainment on board!!!!!!"

Ulemper: "My plane was non existent and put me on a time crunch for connecting flight."

Fordele: "I liked he cleanliness of the plane and failities, friendliness and professionalism of the flight attendence and Crew members. on time schedule and flight."
Ulemper: "The Food was terrible, I would rather have the Option to pay for something more edible"

Fordele: "I would like to commend the crew on this flight for the way they handled a medical emergency during the flight. I thought that the brew reacted and handled this emergency in a calm, professional and dignified manner. Very little information was conveyed to the passengers aside from what was necessary. I thought that was very dignified and respectful of the circumstance. The flight was diverted from Munich to Vienna, the affected individual was evacuated and the flight was back in the air shortly thereafter. I would like to say Very Well Done to the crew and airline for the training they received and handled the situation."

Fordele: "Brand new plane, pleasant attentive staff. Delayed leaving but most of time made up. Since plane was new everything was clean and worked well *including audio, good movie selection too."

Fordele: "GREAT BEER EXCELLENT AIRLINE!"

Fordele: "Very nice gate crew and check in people."

Fordele: "Great crew. Comfortable seat. Decent amount of room."
Ulemper: "There is a big problem with some of the Premium economy seats. the way the secure the seat to the floor of the plane puts a piece of metal directly under the seat in front of you so you cannot put a bag or other items easily under the seat. If you are in the middle of the row it is really a hassle to have access to your laptop."

Ulemper: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Fordele: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Ulemper: "Nothing"

Ulemper: "Very nice crew and great food"

Fordele: "Everything perfect and arrive to destination on perfect time."
Ulemper: "All positive."

Fordele: "Klm's consistantly high standards in everything they do."
Ulemper: "Nothing"

Fordele: "Usual faultless KLM experience"
Ulemper: "Nothing."

Fordele: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Ulemper: "Not being to help on the ground in Copenhagen with delta issues"

Fordele: "Boarding was quick and flight was calm"
Ulemper: "The coffe and breakfast."

Fordele: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Ulemper: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Ulemper: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Fordele: "It was all fine"
Ulemper: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Ulemper: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Ulemper: "Need more leg room!!! Larger meals needed."

Fordele: "On time and friendly crew"
Ulemper: "Boarding needs improvement"

Fordele: "God komfort og fin service"
Ulemper: "Dårlige høretelefoner"

Fordele: "Perfekt"
Ulemper: "Dårlige høretelefoner"

Ulemper: "lost baggage"

Fordele: "Flight duration"
Ulemper: "Very stingy with the drinks Cramped seats"

Fordele: "Everything OK"

Ulemper: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Min kuffert er gået i stykker undervejs, hvem kan jeg kontakte for at klage over dette?? Den er helt ny... Så det er super ærgerligt!!"

Ulemper: "Our lougage did not arrive"

Fordele: "Efficient crew"
Ulemper: "Long, slow line at check in. Not many new movies or tv shows"

Fordele: "Good selection of movies."
Ulemper: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Fordele: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Ulemper: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Fordele: "Fast boarding"
Ulemper: "The entertainment system wasn’t working for the whole 10 hour flight."

Fordele: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Ulemper: "Flight departing late."

Fordele: "Excellent very good"
Ulemper: "Everting so good ex"

Fordele: "The aircraft was clean"
Ulemper: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Fordele: "The staff was extremely pleasant. Food was good!"
Ulemper: "Have no complaints"

Ulemper: "Bag was lost"

Fordele: "Nice seats, comfortable."
Ulemper: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Ulemper: "Tiny old cramped plane."

Fordele: "The supplied pack of toothpaste/toothbrush"

Fordele: "Flight was delayed for three hours and was a very stressful flight"
Ulemper: "Flight was not on time and got to destination very very late pier management of aircrafts"

Ulemper: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Fordele: "Ground staff at Manchester very helpful"
Ulemper: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Ulemper: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Ulemper: "OLD OLD plane with hard seats and tiny screens"

Fordele: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Ulemper: "Nothing! It was all great!"

Ulemper: "magazines very dog eared and some badly torn"

Ulemper: "Terrible service in flight and customer service wise .. app functionality was below"

Fordele: "Same as above"

Fordele: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Ulemper: "Nothing. This is filler text to meet the min. characters."

Fordele: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Ulemper: "Nothing. This is filler text to meet min characters."

Fordele: "Excellent service, excellent food."

Fordele: "It was a short flight so it was O.K."
Ulemper: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Fordele: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Fordele: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Ulemper: "No complaints."

Ulemper: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Fordele: "The crew and the food were great!"
Ulemper: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Ulemper: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Fordele: "The crew was OK, but nothing special."
Ulemper: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Ulemper: "Delayed"

Fordele: "The crew was great"
Ulemper: "1-2 +cms leg space"

Ulemper: "Delayed"

Fordele: "Nothing"
Ulemper: "Everything"

Ulemper: "Flight was delayed"

Fordele: "Entertainment system"
Ulemper: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Fordele: "Personalet er virkelig venligt og service orienteret. Gode film valg"
Ulemper: "Maden var ringere end almindeligvis. Jeg finder det er mærkværdigt at man får servering og så når den nærmest er indtaget, så først kommer brød. Savner engelske tekster på engelske film, det er svært at høre al tale på filmen, både på grund af støj fra flyet og kvaliteten af øre telefonerne"

Fordele: "Arrived on time."
Ulemper: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Fordele: "On time, no hassle."

Fordele: "Crew was very friendly. Food was excellent"

Fordele: "Everything was great"
Ulemper: "N/A"

Fordele: "The cue lines per zone are a brilliant idea!"
Ulemper: "An explanation to passengers as to why there was a backup between the gate and the plane."

Fordele: "The new movies selection, food was very good, staff more friendly than previous flights"
Ulemper: "Boarding always a problem on MEA we have to wait too long in the queue"

Ulemper: "The flight delayed for 2xhours from Paris to Cincinnati"

Fordele: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Ulemper: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Ulemper: "My entertainment device did not work the entire flight."

Fordele: "Food was ok."
Ulemper: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Fordele: "Extremely hot the plane"

Fordele: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Ulemper: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Fordele: "Didn’t like the sandwich offered"

Fordele: "Not much expected as it was a budget trip."
Ulemper: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Fordele: "Liked the transfer"

Fordele: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Ulemper: "Business class seating on the AirBus 318 is very cramped."

Fordele: "The crew worked hard, but the food was below the French standards."
Ulemper: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Fordele: "25 min ahead schedule!!!"
Ulemper: "Cabin space, too narrow rows."

Fordele: "Food and wine was very good. Music selection was excellent."
Ulemper: "Not enough leg room."

Ulemper: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Fordele: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Ulemper: "I just expected better toilet bag for business but what was given out was just basic."

Ulemper: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."

Ulemper: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Fordele: "Everything!"

Fordele: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Ulemper: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Fordele: "Nothing"
Ulemper: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Fordele: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Ulemper: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Ulemper: "Flight cancelled because of weather"

Fordele: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Fordele: "Standard on most parts with pleasant staff"
Ulemper: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Fordele: "Plus seat was good. On board crew was nice."
Ulemper: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Fordele: "The airplane have great entertainment system. The cabin crew are very nice."

Fordele: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Ulemper: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Fordele: "Punctual, great food in Premium Economy, friendly crew."
Ulemper: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."

Fordele: "Got pillow, blanket, headphone and eye cover"
Ulemper: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Fordele: "Nice food Right in time Police and customs formalities easy"
Ulemper: "Poor comfort in business class No entertainment at all"

Ulemper: "only there were del;ay at JFK"

Fordele: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Ulemper: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Fordele: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Fordele: "Efficient and comfortable"
Ulemper: "The quality and choice of food to for more healthy options"

Fordele: "Crew. seat. Quality of flight"
Ulemper: "Just keep as is"

Fordele: "The Crew"
Ulemper: "Free food"

Fordele: "Friendly crew, good food, lots of free drinks."
Ulemper: "Flights seem to be delayed every time we fly LOT. Flying out of Warsaw, crew did not communicate that we'd be traveling to the plane by bus, which led to very long lines and a delay in takeoff."

Ulemper: "The entertainment system didn’t work at all the whole long haul flight"

Fordele: "Airplane meal was certainly above average"

Fordele: "First flight was delayed and we missed flight to Toronto"
Ulemper: "Departure on time"

Fordele: "Fast flight ,crew was good"
Ulemper: "Entertaining"

Fordele: "Cheap fair to Eastern Europe. Newer movies."
Ulemper: "Crammed seats. Flight delayed, almost missed connection flight. Luggage didn’t make it to the final destination. Luggage was delivered to my hotel in 2 days, but noticed they have been opened (had tapes around my bags, the tapes were cut/altered). Some stuff was missing. Worst."

Fordele: "Everything went good. Thank you."

Fordele: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Ulemper: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."

Fordele: "The aircraft."
Ulemper: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"

Fordele: "The aircraft."
Ulemper: "First and last time on LOT!Boarding and flight crew rude, unhelpful. Flight late, no communication, no info at the gate. No standard communication, no info from the pilot during the flight. When the crew spoke in english or polish it was unclear. No help no info with connecting flight, missed it!"

Ulemper: "The plane was so hot!"

Ulemper: "More communication about flight delays at the airport."

Ulemper: "Flight got cancelled in the last minute, information was scarce"

Fordele: "The crew was friendly but it was obvious they were poorly trained."
Ulemper: "Everything needs improvement for this airline to measure up to western European standards. I will avoid them as much as possible fro now on."

Fordele: "the crew was really amazing!"

Ulemper: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."

Ulemper: "The crew was rude."

Fordele: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."
Ulemper: "LOT flight delayed 2 hours. Arrived too late for last leg home. We are out $400 and now have to buy train tickets."

Fordele: "Good service. Food is provided (one hot meal and one sandwich). Selection of entertainment (movies, TV shows...etc) are good."
Ulemper: "Long flight hours."

Ulemper: "- Boarding: was rainy and is quite complicated when you need to take the bus; All the other difficulties were more related to the weather. However, for a ~260 EUR flight, the lack of comfort and basic food were unexpected."

Fordele: "You can't beat the convenience of traveling without having a layover which are never guaranteed to be on time. The food isn't bad but service makes up for whatever shortcomings there are in that dept."
Ulemper: "I wish there was a kid meal option"

Fordele: "The fact that the Dreamliner plane is kind of new, maybe just a few years old. How it is tinting the window The support which you have under the feet The fact that is offering more entertainment on the flight"
Ulemper: "It will be nice to have inside of the seats a button which can start a massager"

Ulemper: "My whole ticket was determined and I had 2 transfers from Copenhagen to Poland and my language was missing and still not found"

Fordele: "The crew was very friendly and helpful."

Ulemper: "Flight was delayed and have to wait at airport.."

Fordele: "good"

Fordele: "The flight was on time and the crew was great"
Ulemper: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Fordele: "The in-flight food service was perfectly fine. I also thought the entertainment options were of good quality. Perhaps a bit limited but there were movie options for a variety of tastes, including mine!"
Ulemper: "The seating was rather cramped. I'm 6'4 so I'm used to the lack of space however my neighbors on this flight were highly inconsiderate of all neighboring passengers. Rather than help with the situation the cabin crew seemed to take special delight in crashing into my knees. Combine that with a steady barrage of hip checks to my left shoulder and this was a bruising flight."

Fordele: "Large seats, decent fare - although inconsistent."
Ulemper: "Chairs are bare minimum and starting to fall apart. Crew is bad. Half amenities don’t work (eg no espresso machines, despite the fact they are installed). Almost no entertainment."

Ulemper: "We were charged extra 50$ for our bags despite of Terms said that one bag up to 23kg is free"

Fordele: "Crew was great, quick flight!"
Ulemper: "Plane was super small, no air circulation (very hot!), no food or entertainment (but it was a short flight)."

Fordele: "Boarding process was fine."
Ulemper: "Old plane. Terrible entertainment system. We ordered Kosher meals. They cam from a company called Stogel. NOT FIT FOR HUMAN CONSUMPTION. Flight attendants disavowed responsibility for anything other than meal service because "this is not our aircraft.""

Ulemper: "I have to pay for baggage in the airport becase it wasn't included. And while i was ordering tickets through kayak i cant choose option it wasn't offered"

Ulemper: "We had a 4 hour delay getting out of Chicago and another delay leaving to come home. It makes one wonder what kind of maintenance they do on their planes."

Fordele: "Very efficient, professional and friendly"

Fordele: "Had been provided free taxi from and to airport on departure day. Free hotel with 3 meals. But still waisted 3 days"
Ulemper: "All 160 passengers where rescheduled only in 3 days for a replacement flight"

Ulemper: "I'm still on this roller coaster! Initial flight delayed 3 hrs. Missed connection in Warsaw. Got on another flight with its own connection Munich then Sofia and about to miss that connection too because this flight is also delayed for no reason. Lot app doesn't work. Customer service is horrificly slow and their phone number had me on hold for over 40 min after which dropped my call"

Fordele: "I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!"
Ulemper: "The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price."

Fordele: "The flight attendants seemed nice and courteous."
Ulemper: "They didn't start boarding until 5 minutes before take off and this was just onto the bus that would take us to the airplane. There was no communication why they were running so far behind. Once we landed in Warsaw, we sat on the plane for around 20 minutes waiting for them to bring the bus to pick us up and remove our luggage from underneath. I had a connecting flight I would have missed if it wasn't delayed. They also had the door open while waiting and the heat and humidity was pretty stifling with everyone already standing up waiting to disembark."

Fordele: "I like everything, except toilets."
Ulemper: "Toilets were too dirty. Crew must clean them continuously during the fly. But they didn't. They was unhappy about this duty. When we landed there were toilet paper on the floor even outside the toilets."

Ulemper: "You sold me no lagge ticket, and than charged extra"

Fordele: "Well air conditioned plane. Prompt service"

Fordele: "The trip was on Boeing 787, good legroom, and decent seat recline, food was ok and the flight was on time given that most transatlantic LOT Polish Airlines flights are delayed."
Ulemper: "The aircraft (B787) was a bit run down. Some of the cabin crew were unprofessional, at at times rude to passengers. No wine/beer offered during the dinner service. They offer "gourmet" cafe on-board for purchase, but one has to go all the way back of the plane to make a purchase, the flight attendants refuse to bring it to the passenger, which I found to be strange."

Fordele: "Service was very good"
Ulemper: "The cabin was quite warm; a bit uncomfortable."

Fordele: "N/A"
Ulemper: "Unpleasant crew members"

Fordele: "Also like this crew. Great job of hiring good people."
Ulemper: "This team has it together."

Fordele: "Calm flight, good service, not many people"
Ulemper: "It was a bit dark and the seats were uncomfortable, the Windows were dirty."