Det ligger kanon godt, med en fed udsigt til strand og havn på 11 etage.Det var et dejligt og roligt område. Vi havde vores lille datter med på 2½ år, og det er klart det bedste sted, hun har været I Polen. Nogle af receptionisterne, vidste ikke, hvad service betyder. Det var sure madammer nogen af dem
The rooms are comfortable and clean. The food served in the restaurant was excellent although you would want some variety if staying mare than a day ot two. There is little or no atmosphere in the bar.
a minutes walk from the beach - a beautiful walk along the promenade - good restaurants near by - great location - would suit mature and young
the place of the Hotel No
Room was hot during day and evening. Had to sleep with the window open to cool the room down at night. Bed has only bottom sheet and comforter.
The location at the seaside was great. The breakfast was good. The staff was very helpful. Parking was not a problem. Not a beautiful hotel, but great location and good value.
I have now stayed here several times and remain very pleased with this hotel on all counts. Nothing to note.
It is very close to the sea, therefore ideal The steps leading down to the promenade are too steep and quite dangerous
the way they set their prices. I booked the room in the Dutch language, so the price was in Euro's. When paying the bil they charged the invoice to Zloty, which is not a problem in other rooms booked via booking.com, but they use their own exchange rates --> higher price than the €-price. As I paid with a Danisch creditcard, did they charge me til Danish krones, so another 'raise' in price.
Continental breakfast was good. Upset that you have to pay to use the jacuzzi
Located directly at the water, great! Breakfast service is crap, staff (in the breakfast room) badly trained and unfriendly
cleaness,comfort,pleasent environment, good location, design should be one person who is mmore informed about eventual problems considering interenet conections
Very clean and comfortable. Definitely recommended. The breakfast was a little short.
This hotel had a relaxing atmosphere, which is what you actually need after a busy day at work. Almost everything was according to what you can expect from a brand new Hilton hotel. The breakfast can be improved.
Large comfortable room with good facilities. Very young staff not up to 5* service levels
We had very clean and comfortable room. Breakfast was versatile and very tasty. Staff was gentile and ready to help in any kind of things.
The only thing we didn't like was we paid extra for a room with a sea view. When we looked out our window it was very hard to see the sea as there were large trees blocking our view. They would not change the rate of our room even though it really wasn't a sea view. They could not move us the first night, but were able to the second night. Our view from the second room was better, but there were still trees blocking some of the view. I also wish the rooms had a real balcony, there are doors that open, but there is only about 6 inches of balcony to stannd on.
Very bad room service. We waited over an hour for our order. There was no coffee, milk or toilet paper either.
Nice hotel with pleasant and helpfull staff. Nice rooms, and a perfect location. The hotel is not ready and charges 5 star prices for a 3 star facility. No fitness room, no meeting rooms... it is too expensive for its offerings.
nothing even if you have a question you have got to pay...
The spa is lovely and the location on the beach is good. The Sheraton Sopot unfortunately was a disappointment. The location was fantastic but the service let it down. Everything was an extra cost from breakfast, use of the spa, internet, late check-out for just one hour. It felt like the hotel just wanted to make money rather than welcome guests. Having come from the Hilton in Gdansk where nothing was too much trouble and there were no extra costs for any of the above we were surprised to find a hotel of similar quality differing so much.
meals in the restaurant, design of the hotel, location design of the restaurant is like a dining room in student house
Rooms are very well appointed. Bed is comfortable and nice. We had a sea view that was great. Slow housekeeping service. Breakfest at $30 per person!!?? Much too much.
Nice location and good facilities. Clean and tidy Most personal good but some of the girls in the reception still think that you have to be dressed in a certain way to stay in the hotel. In Sweden we have a different clothes code maybe moore casual than in Poloand. So one of my collegues got a bit ill treated when we arrived. see above
I did not get the room which I booked.People from reception were not able to solve my problem.
very nice hotel, I had a great time
Friendly staff and the comfiest bed I have slept in
The Room was so dirty. We had the same problem last year when we stayed in the same hotel.
Most comfortable beds in Europe!!!
Beautiful building and high standard of finish inside, rooms very comfortable and elegantly furnished. Staff very polite and willing to please. I liked the breakfast buffet whihc had a wide variety plus chef cooked breakfast option at no extra cost. 1. Food (dinner) and dining service in this hotel is fair but not up to other European 5 Star hotels and certainly should be better for the price. 2. Although my room was impressively furnished, the bed gave me serious back ache after just one night. I do not have problems with my back and would suggest the bed is too soft 3. No foreign exchange available in such a large and expensive hotel! 4. The Internet connection was so slow it was virtually unusable
The best is the bed, very comfortable. Also, the free internet in the room is ok. Very nice building (hystorical). Lack of english language channels on tv. The central heating system didn't work in first instance, but they fixed it somehow. The internet also couln't work until somebody fixed it. Room service didn't answer several times. Anyway, the resort is more populated in the summer because of the sea side.
swomming poll and sauna
The quality of the place and the pool indeed. Late checkin time 2pm and early checkout 10am !
Our suite #214 - one of the biggest rooms in the whole hotel! And the individual exclusive feeling of staying in such a historical hotel! If the walls could speak... We ordered food to the room (room service) and it didn´t fullfill the expecations of a 5-star hotel. Plain and standard taste unfortunately...
Sea view, bath robes, luxurious cosmetics, excellent bed and bed linnen, tea and coffee in the room low quality TV, room layout, uncomfortable bar area with the unpleasant smell from the restaurant, no lobby/lauch/relaxing area with sea view. From 5 star hotel being so expensive I expected much more, however the view from the window compensated for everything
Lower price - price in Poland for the type of Hotel to high - I have been in other hotel in Gdansk (Novotel) also close to the beach like Sofitel -and the diffirent in price is to high - We are not getting much more at Sofitel compare to Novotel - and the price at Sofitel is more than 25 % more expencive When we have to go to the beach you have to work around the hole hotel - there is no directly entrance to the beach h
Staff were friendly and helpful ,in all areas Was at weekend ,but seating at Breakfast was not organised ,all tables basically full ,timing maybe out on arrival etc . Not sure how to improve though ,as tables were efficiently cleaned . Hotel Bar closes at 10pm ,unless you are sitting at Bar ,so goi
Breakfast price was somewhat on the expensive side
Please write at least 15 words The food was poor quality via room service
Proffesionalism of the staff. Design of hotel corridors :)
It was very confortable and staff was very pleasent.
Best showers ever. Free internet. Comfortable beds. Good bar. Central location. Breakfast good, but little variety:same every day. The reception area is probably the worst design I have ever seen in a hotel. Impossible to sit and relax, not to mention ugly decor. Bedroom seating very uncomfortable.
good breakfast, kind staff, good location,clean, good rooms, cheap nothing
The reception staff were courteous and friendly, they spoke good English On several occaisions there was a bad smell from the toilet and sink.
Clean, room, location The cost of the reservation differed from the amount I have paid.
hotel is clean and in good area for going about gdansk with plenty to do
Good location, nice rooms, helpful staff. Renovation work, nothing was said before we booked. Bar was gone on our 2nd day!!!
nice breakfast and helpful staff. nice room with fridge and tv and clean bathroom. value for the money. dirty carpets in the room. need to be cleaned with soap.
Excellent location next to ferry harbour, great food, clean and comfortable room and very friendly staff.
Delicious breakfast, right near the beach, free parking, quiet, nice hot tub nothing fun to do in the immediate area, no restaurants or pubs
Staff was good but I found that the beed was not to clean, I found blood in the bottom sheet.
Sea at 100 m Hotel was in rebuild
general area. closeness to beach. size of room. bathroom excellent Lack of bar or restaurants in immediate area
I liked the friendly staff who helped whenever we needed taxi's etc.The food was great and the hotel was very clean. Only that the beds were uncomfortable. But I find all hotel beds the same.
Super dejligt sted. Helt klar anbefales.
Dejlig, afslappet atmosfære, smuk og smagfuld indretning af såvel værelser som restaurant og faciliteter Mere oplysningsmatriale på engelsk/tysk. Jeg savnede en telefontavle over interne numre og en liste over køleskaberts indhold samt mulighed for oversættelse til engelsk/tysk af TV programmer.
Dejlig beliggenhed, godt komfort og god service nej
The room was very comfortable, also the bathroom Breakfast area was rather cramped. The hotel is a bit out of the way if you don't have a car, although there are frequent buses to Gdynia and Sopot from the nearby main road
Relaxed and went to the Beach