Halifax Hoteller

MY car was broken into and personal belongings were stolen. The hotel took no responsibility and showed no compassion for this incident

Location is convenient for a walk on the piers. Car parking large and easy to reach it. Hotel is not really new. The room was very small and old components inside. We paid too much for the room they gave us. Breakfast not so nice compared to the cost.

Perfect downtown location. Close to shopping and restaurants.

Hotel was in perfect, extremely close,location to main shopping district, which was the main reason for our visit to Halifax. We stayed in classic queen room, bathroom was very small.

Quiet except for doors banging shut. Cost of parking high.

Good location for where I needed to be.

Very clean room , w-lan , good location, friendly staff noisy rooms

Easy going but responsive and efficient approach of the staff Overpriced thanksgiving dinner 'special' that tasted dreadful.

I did not like that there was no complimentary coffee for us the next morning. We stayed the night that the power was out due to Hurricane Earl. So because we couldn't make coffee in our room i feel that complimentary coffee in starbucks should have been complimentary

offering starbucks coffee, no wireless internet, bathtub paint is peeling off, no bathroom in lobby, away from downtown

Good size rooms, clean and up to date, ipod base for music Location not optimal for tourism (more than 1 km away and uphill from Waterfront Properties, downtown area)

Key cards hardly worked, slow staff response and bad bathroom supplies

location and hotel staff restaurant and view

booking was not as posted on web page,,,,hotel staff indifferent,

Location, cleanliness, modern, great parking, long time client. In the past I ahve been a client of this hotel many times for business purposes and had great service. Not this time. I was denied my provicial government discount and was very displeased. It was not until it went to the manager in he morning that the decision was reversed. The reason I was told that I was denied was because I booked on line. As I feel thisis an advertising tool, I feel that this was not a reason and that I am the same client I was am. In the morning however, I was told that I was denied as the hotel was booked to capacity. I have never heard of this before. The manager finally reversed the decision after lengthy diecussion but still charged me $10 extra over what the clerk told me was the government rate the night before. Very poor service and not an enjoyable stay. Unfortunate as I actually love to stay here.

They were able to upgrade us to a one bedroom suite when we were dissatisfied with the room they gave us when we registered. Although it cost more they were very friendly and looked after moving our belongings while we were out for the afternoon. We thought the room assigned at registration was less than what we had booked online. We also thought our booking included breakfast but this was not provided. Parking Garage is a long way from the lobby and difficult to get to particularly for seniors. Finally, the swimming pool was closed but we were not informed about that when bookin or at check-in. They did provide us alternate use of the pool at Delta Barrington however this was a very long walk through the shopping mall and over-street walkway through a second mall to the lobby and then to the pool.

I liked that I was at the heart of the city and had access through the Ped-way to manu amenities. The pool is in need of serious renovation- the rust around the edge is not very appealling.

Clean and comfortable Television did not have a channel for program listings - had to click thru all to find out what was showing - phone book

I liked the Ped-way connection to the hotel. It made it very convenient to get around. The parking "situation" was not clearly explained and we ended up paying much more in parking fees than was necessary.

We check out the next,,just after we got there friday..The exterminar was there.just down from our room ..For health and safety reason we check out Saturday morning...we had to pay for parking which we thought was include with our stay....there was a bad smell in the room...We didnt have a water view...,will not stay there again

We were charged 24 dollars per night tax (i.e. 72 dollars) extra. Both your confirmation to me and confirmation to the hotel confirmed that taxes were included. Why was I therefore charged this extrA. the manager at the hotel was adamant that I had to pay this

The staff were extreamly friendly and heplful. The hotel had a very warm and welcoming atmosphere. Family friendly aswell as bussiness friendly. A lovely chocolate labrador is there to greet guests at the front desk. The appearnce of the hotel's exterior was not as inviting as the interior. The location of the hotel could have been alot better.