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All the staff were wonderful, particularly Patrick and Frans, who were extremely knowledgeable about all the animals and the whole area. Eliot was very flexible about his menu due to my food allergies.
friendly and helpful staff direction not easy to find
The room was nice but there were 2 single beds and no double bed The food was terrible, cold and out of date. The lodge ran out of food for breakfast on our second day so we packed up and left. It was more like a 2 star hotel than a 4 star.