Hoteller i Killeen

Fordele: The room was wonderful. The view of the city was amazing as I was on the top floor & able to look out over the city.

Ulemper: The issue with my pricing. I was quoted one price over the phone & charged $100 more. That needs to be fixed.

Fordele: Excellent service, the staff is very friendly and accommodating. Excellent location, close to shopping, restaurants, main thoroughfares and interstate. The hotel was very clean and updated.

Ulemper: Beds were uncomfortable but that is also personal choice and would not influence my staying there.

Fordele: Everything was very clean

Ulemper: Suite-small, rooms-small, pool-small, beds-uncomfortable

Fordele: Location and breakfast.

Ulemper: Bed was a little hard and the heater was un-requlated.

Fordele: Breakfast was fantastic. The hotel staff was professional and friendly. The bed was comfortable. The room were clean.

Fordele: The rooms

Ulemper: No

Fordele: The room was clean and above my expectations. It did have a funky smell, but nothing too bad.

Ulemper: Yes, before I made reservations, I called to find out the cost of a pet fees ahead of time. I was told they were $75 and I also read that price on another website. However, when I got there, I found out it was $100 per pet. Major unexpected expense!

Fordele: Very clean facility and very nice staff.

Ulemper: When booking I was told that there was a DVD player and a hide a bed sofa and in fact there was not.

Fordele: My stay was great they was polite and considerate of me wanting my privacy.

Ulemper: The room was great, but I wish the price was a little bit better then $--- per night.

Fordele: Awesome staff! Great breakfast! The pool is huge and the WIFI is very fast!

Fordele: The woman who runs the breakfast is great! The head housekeeper is on top of things. We switched rooms because of a nasty smell in the first one. In the second room the bathroom door wouldn't open. They changed the handle in a timely manner.

Ulemper: The person who runs the desk at night is very rude. The pool was closed on the hottest day I was there. Management said we could swim at their other establishment--the pool was so small that it was a joke. No compensation offered.

Fordele: it was wonderful! the room i stayed in was like an apartment. it was absolute heaven. as a matter of fact ive booked 2 nights later this month. i have told everyone i know about towneplace suites!

Ulemper: the only thing i didnt like is that i had to leave! thank you towneplace suites for a great experience

Fordele: Great people work here! We needed assistance with our car (jump start) and they were right on it to help. Lets face it - most of the chain hotels are the same regardless of state or location. It is the staff who make a property shine. These guys shine!

Fordele: The staff were super friendly and went out of their way to help us. Small suite was exactly what we needed and very very affordable. Even the breakfast was above par for hotels.

Fordele: The location, price, clean rooms and staff!

Ulemper: NO!!!!

Fordele: I loved the room set up. It was spacious. The hotel let me check in early because of my flight. The guy at the desk was so nice and made sure I was set since I got there so early.

Fordele: i like the style of the room and the friendly staff

Ulemper: i wish the bath tub was bigger.

Fordele: Super rent, Fantastisk personale!!

Fordele: The room was clean. Bed was comfy. Cable was good no issues with entertainment didn't hear much outside of the room door as far as other patrons staying in the hotel.

Ulemper: The bed was not properly made kinda seemed thrown together. Parking was not as convenient.

Fordele: Breakfast area was clean. Room was fairly clean.

Ulemper: There was a post it note stuck to my headboard that said 'The sheets have been cleaned for your arrival'. Well, I would hope so!! I expect the sheets to be clean in a room that I just checked in to and a sticky note on the headboard is a little tacky.

Fordele: Everything. Good location, Clean, Courteous staff

Fordele: Clean and nice bathroom and accessories.

Ulemper: First room had roof leak. No problem changing rooms.

Fordele: Great location, within walking distance of HEB. Received a call while on our way there to check on us and make sure we had the right Scottish Inns (apparently there are two in Killeen). The one staff member who actually spoke fluent English was really nice.

Ulemper: BREAKFAST WAS NOT SERVED BECAUSE: "There were only 7 guests that night. We only do that on weekends." If you say there's breakfast, there should be breakfast, through from the reviews I'm not sure we would have been able to eat it. You can at least put out some cereal or something. The cleaning staff was not accommodating to our privacy/needs as we were getting ready to leave when they came in and were still trying to use our room. We asked them if they could come back a little latter and they said it was now or not at all. My PS4 measured the wi-fi speed at less than 2Mbps, which is barely usable. The front desk was usually vacant. It was very hard to find anyone to accommodate us, and almost no one there spoke English well or could communicate effectively. There was no coffee pot in our room and the freezer portion of the refrigerator did not freeze well. The microwave also had knobs instead of buttons and was very difficult to use and did not cook well. There are other hotels nearby in similar price ranges that we will try next time.

Fordele: The location and overall look of the hotel was pleasant.

Ulemper: The staff seemed uncaring or did not care to understand my explanation as to what needed to be done when the wifi did not work on the video gaming consoles. Upstairs prostitutes were staying, as we witnessed pimp looking guys and vehicles outside waiting for them, as the girls marched down the stairs, and into their pimp's vehicles. We were in the last room towards the back, while they were right above us, hence us hearing their high heels make loud noise as they walked around their room.