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The Staff we soooo helpful! We arrived at 7am and we were able to check in more or less straight away - check in time isn't meant to be until mid day. The staff were so nice. If we wanted to swim in the pool at night they would put the lights on for us, bring us cocktails in the pool etc. When we checked out we left at 7am and as we left before breakfast they arranged a packed lunch for us. Very kind! They were always there if you needed help, and would go out of their way to help you. The lady at reception, the manager I think was brilliant. The food was lovely, some of the best we ate on our 3 week trip around thailand. We had only planned to stay for 3 nights but stayed a night longer as we loved it. Lovely pool / view / staff .... great Get a scooter and explore as the hotel isn't right in the centre but you can still walk to had yao the main beach on the west side. This is the only thing I would say.
Very good service, lovely atmosphere and beautiful scenery. We had a bungalow which was just as great as the pics described. Very helpful and relaxed staff. Great food at fair prices. Best way to see the island is to hire your own scooter/car. Our room was not serviced automatically over our three night stay, although i'm sure if we actually requested it it would have been done. There were quite a few powercuts which meant our air con was playing up and turning off during the night.
little resort, everything was quite close. they didn't come during our stay to clean the room or change the towels
The room was very clean and spacious with a beautiful view of the sea and sunset. There was a very beautiful white sand beach and the location of the hotel was satisfying but you definitely need to rent a bike. The fact that there were workers working in the next room causing a lot of noise for two days in a row. Also, annoying doorbells (yes, the rooms had doorbells!) Most of the staff's English is poor.
The staff were friendly, food was excellent at a reasonable price. Reception has an outstanding performance, Tum did everything she could to please our stay. The place is beautiful and has a very relaxing atmosphere. It is a bit far from Haad Rin beach where the full moon party is held.
Le restaurant, petit hammack sur la terrasse Le matelas non confortable, la receptionniste peu aimable
The restaurant and bar staff are very friendly. great location right on the beach.Nice pool. Good food at good prices. Attractive but small resort. Nice Quiet beach no bother and lovely sunsets. There was only a two foot wide path to walk along between the pool and a wall this was the only way to get from the rooms too the beach and restaurant. The manager became angry with me when i asked to have a replacement motor bike as the one offered had a bold tyre i apologised for making her angry but was told the bike was fine and now she will be angry for the rest of the day.The room was never cleaned. The bed felt very cheap.
good staff it is located too far from main streets. Difficult to take taxi at night from the hotel
The bungalow rooms were cheap enough however they where old and not as clean as they should have been. Our friends stayed in the nicer sea view bungalows however we think they were not good value for the price. Only one member of staff was competent - she seems to run the place- everyone else, (at least 10 members) are hanging/running around disorganised. Our booking didnt exist when we arrived. Food in restaurant was not good - no room service. a serious trek down to the nice bungalows at the sea. Front entrance needs tidying up. Furniture dated in rooms, bathrooms in need of maintenance - old. better value further into haad yao.
Close to the beach. Newly designed bungalows. Completely over priced. Staff very slack and lazy. Had to ask for things a number of times. Food orders always wrong.