Konstanz Hoteller

For the price of the hotel would have liked to have air conditioning.

We very much enjoyed the bar that is hidden in the rear of the hotel because it was quiet and had a nice atmosphere.

Beautiful setting and good location. Beds were horrible- uncomfortable. Everytime one of us moved it made so much noise. Pillows were basically flat air. We asked for two more which we got quickly, but still not good. We didn't get much sleep.

the hotel location yes , we have asked for 3 beds rooms and we did not get it , however they wanted to charge us for this and we refused . they give us smoking rooms with very bad view .

Breakfast buffet The website shows a grand room...we stayed in a room so small, the bathroom door opened into the bed! The staff didn't speak english, didn't appear to know where Mainau was! Also, when I asled how to dial the phone to call Booking.com, trying to use a calling card, it didn't work. The lady did dial your # in NL, but didn't tell me there would be a fee...she charged me 7 euro 60 cents. Andre answered the phone and was polite, but did nothing to help me. I'd never used booking.com and will not likely use you again...especially being overseas, lanugauge barriers can be difficult to navigate through...all I wanted was for him to talk to the hotel owner and explain our concerns (the room also smelled like smoke and I'd selected a non smoking room). I thought you might be like a liaison for me...Andre suggested we ask for the sheets to be changed and told me to write my thoughts on your website. Interestingly enough, he did say the hotel's cancellation policy wasn't clear and that you're working on many hotels to clarify...we felt stuck and paid for two nights eventhough we stayed for one...and headed home ending our trip one full day early. I wouldn't recoomend this hotel to any American...the Europeans were even greeted differently than we were for breakfast! Indeed a mistake on my part, have never had any trouble with a hotel in Germany before and this is my second time living here. Let me knwo if you need any clarification or further info.

The breakfast was really good. As I am a vegetarian I enjoyed the wide choice of fresh fruites and vegetables. No private parking. You have to look for a spot around the hotel.

The warm persona of the hosts. Down to earth friendliness.handy restaurant with local fare. No private parking, no elevator, many stairs, not for the feeble or the elderly.

Nice kitchen

Good location. Clean. There's no elevator, so I wouldn't recommend for elderly people.