Breakfast buffet The website shows a grand room...we stayed in a room so small, the bathroom door opened into the bed! The staff didn't speak english, didn't appear to know where Mainau was! Also, when I asled how to dial the phone to call Booking.com, trying to use a calling card, it didn't work. The lady did dial your # in NL, but didn't tell me there would be a fee...she charged me 7 euro 60 cents. Andre answered the phone and was polite, but did nothing to help me. I'd never used booking.com and will not likely use you again...especially being overseas, lanugauge barriers can be difficult to navigate through...all I wanted was for him to talk to the hotel owner and explain our concerns (the room also smelled like smoke and I'd selected a non smoking room). I thought you might be like a liaison for me...Andre suggested we ask for the sheets to be changed and told me to write my thoughts on your website. Interestingly enough, he did say the hotel's cancellation policy wasn't clear and that you're working on many hotels to clarify...we felt stuck and paid for two nights eventhough we stayed for one...and headed home ending our trip one full day early. I wouldn't recoomend this hotel to any American...the Europeans were even greeted differently than we were for breakfast! Indeed a mistake on my part, have never had any trouble with a hotel in Germany before and this is my second time living here. Let me knwo if you need any clarification or further info.
The warm persona of the hosts. Down to earth friendliness.handy restaurant with local fare. No private parking, no elevator, many stairs, not for the feeble or the elderly.
Location Street and traffic noise. Could not sleep with auto traffic late pm and early am.
Family run, so there was a homely vibe No elevator to upper floors. No mosquito mesh or arrangements. Poor AC performance in very hot weather (AC broke down middle of night or perhaps theres a number of hour quota?)
The breakfast was excellent; I had a bag of gummy bears on my pillow. The mattress was comfortable to sleep on. The hotel had mold problems. The bathroom was flooded many times and the mold grew in the wooded parts of the bathroom. The sealant aroud the sink and the bathtub were moldy, too. The room was a lot smaller than the online picture showed. There was an A/C unit in the room but it did not produce cold air :-( On the first floor, there were renovations going on.
The breakfast was really good. As I am a vegetarian I enjoyed the wide choice of fresh fruites and vegetables. No private parking. You have to look for a spot around the hotel.
Perfect breakfasts - one of the best that I have seen in Germany, with a good variety and lots of home-made tasty stuff. Good location - very close to the lake, and the parks, and the city center. Free Wi-Fi Price is higher that you would expect for such class of the hotel. Lack of minibar. And no indication that water bottles in the room are not gratis.
Excellent location, comfortable, clean and friendly. Nothing.
the hotel location yes , we have asked for 3 beds rooms and we did not get it , however they wanted to charge us for this and we refused . they give us smoking rooms with very bad view .
The view was spectacular!
Beautiful setting and good location. Beds were horrible- uncomfortable. Everytime one of us moved it made so much noise. Pillows were basically flat air. We asked for two more which we got quickly, but still not good. We didn't get much sleep.
Location, helpful staff
The hotel is ideally located on the lake. The building is wonderful and our room was spacious. Breakfast buffet is fantastic !
I liked the Hotels physical location and the way the history of the old Monastory has been preserved in the entrance cloisters No
Very friendly staff. Excellent breakfast. Beautiful view of lake Constance, and a few blocks from the main train station and city center.
We very much enjoyed the bar that is hidden in the rear of the hotel because it was quiet and had a nice atmosphere.
it was ideally located we had to walk from the 3rd floor to the fourth floor where our room was located-elevator did not go all the way up
For the price of the hotel would have liked to have air conditioning.
Nice central location,nice light and clean rooms.Nice choices for breakfast. Quite noisy and having no air con it's a decision between opening the window and getting hot!No leaflets or maps on the local area for tourists except for the Sealife Centre!
very central location Lift not working well. Reception on 2nd Floor.
Spotlessly clean, good buffet breakfast, close to train station No restaurant
The hotel was very conveniently located for the station. It was very clean. The room to the street was quite noisy in the morning with street traffic but this was compounded by the fact that there was a construction site opposite. It had an impersonal feel.
Nice modern, refurbished rooms. Good central location. Breakfast is a bit limited
central to the walking area of the city the temporary checkin was next to our room and we heard the phone ringing in the middle of the night and people talking late at night. The parking for our motorcycles was several blocks away in a public garage. We were hoping for something closer and more secure.
The hotel was a good location close to the lake and shopping district. The rooms were very modern and clean.
The staff were very pleasant and helpful. The hotel is in a convenient position for shops, marina and bars/restaurants. Due to lack of air-conditioning we had to open the windows at night, which proved a bit noisy.
The hotel location in relation to Konstanz! Fantastic. Breakfast was awesome too. They say that they have free Wifi, but this is not true!!!! Beware!!! They offer the service if you pay a third-party provider through a credit card. This is not free and was very misleading. Parking is also not free. There is parking station around the corner that they point you towards. Getting your things out of the car is a little awkward, as you need to park in the bus bay out the front.
Walking distance to Mainau Island, a must-see spot on Lake Konstanz. Also close to drive to Reichenau Island, another fascinating places to see, and to the ferry for Meersberg. Good restaurant. Internet very sporadic. Noise from bathroom fans (other peoples) could be heard in our room.
The hotel is within a 15-minute walk through the country side to the beautiful island of Mainau and has a wonderful view of the lake and mountains. Our nautical-themed room was comfortable and even had a flat-screened TV. The bar and restaurant staffs were very, very friendly. The wireless internet would not work in rooms in the adjoining building. When we went to the desk for assistance, the gentleman blamed our firewall and threw our receipt (with access code) away. After a few deep breaths, we convinced him to retrieve our receipt from the trash and figured out how to gain access in the lobby.
The location was perfect, only a 15 minute walk down to the lake and the Isle of Mainau. You can sit on the patio in front of the hotel and drink wine and look down over the fields to the lake, the view is beautiful. The staff was very nice to us. The restaurant was good for dinner, and they had a great breakfast too. There is a small playground for the children in the back of the hotel; they had rabbits too, and the kids loved it. For going into Konstanz, you can catch the bus for free and be downtown in 10 minutes. I would like to go back down to Mainau, and Konstanz a few times this summer, and I will definitely stay at this hotel when I go.
Breakfast was awesome! but get there early because they sometimes run out of the good stuff. They are building a beer garden. You might want to ask for a room away from the beer garden once they open it.
I liked its proximity to shops and the bahnof. The breakfast was refreshing with lots of fresh fruits and vegetables. The presentation was great. The breakfast room was small but cosy and pretty. The main door is locked after 10 (or 11?) pm. It was difficult to open.
the close proximity to the train station, shopping centre and pier. the bathroom was really small, hotel is really old but breakfast was wonderful.
Blev først og fremmest irriteret over at de ikke tog imod visa-dankort.Det har jeg kunnet bruge på alle andre hoteller og vandrehjem jeg har været på At de gør det muligt at bruge visa-dankort. At de ikke bruger parfumeret skyllemiddel til deres linned. At man får en ordentlig morgenmad og ikke en spisebon til MacDonalds i stueetagen.
At i kurskatten var der gratis bybus kørsel. vi fik et lille kort vi skulle vise i bussen så var der betalt ( det er service )
Godt Jeg vil meget gerne kunne betale med kreditkort stor mangel
The location of the hotel in the center of Konstanz, within walking distance to train station, historical sites, and old city. The historical architecture and location of the building. The plaza cafe outside the hotel entrance.
The 800 year old building is impressive. The staff were very friendly and helpful. The room and hotel was clean, quiet and located very close to the center of the town. The lack of internet in the rooms is disappointing.
I had a very relaxing stay. The hotel is well situated in Konstanz, the food served by the 2 excellent restaurants was of the highest quality. I stayed in two rooms, both were spacious and had character and charm. And the staff were genuinely friendly. It would be hard to find fault with the hotel. Nothing comes to mind.
Very near Baden sea
The mini-kitchens and access to tea/coffee during day.
I paid a similar price (Euro 90) recently for a single room in London and got a cupboard with a bed. This was a bijou flat that I could have comfortably entertained guests in.
I don't know if all of the rooms were like ours, but our room was on the second floor and had a small kitchenette. Very clean and roomy. The drinks and snacks available in the room were very reasonably priced, too, compared to other hotels we've stayed at and the breakfast was delicious! The hotel also had plenty of brochures for sightseeing in the area.
The lobby and the breakfast.
Booking - online, quick and easy Location - quiet neighborhood with downtown & harbor still within walking distance, enough parking places at the hotel Room - spacious, clean, modern Breakfast buffet - wide variety of food Staff - friendly, knowledgeable with good advice regarding local sights, transportation schedules, maps None I can think of
Very good hotel with parking and internet included in the very reasonable price.
Convenient to town centre. Breakfast is excellent
Very clean, nice large room with space for clothes, good location 15 minutes walk into the old town, excellent breakfast. Friendly staff.
Everything was perfect. The room was greater then our expectation and very nice. TV, CD/Radio player, refrigerator with minibar, small kitchen, all ok. Free parking and also free tickets for town transportation. Not to forget the free wifi internet. Breakfast ok, also Nothing was wrong
It was a good location for one stopping to Czech.
The rooms were clean When booked details of room included bath and balcony. In the event my room was far too small to be a double and thus very hot and stuffy. There was no bath and no balcony.
The hotel was perfect, quiet place, nice, clean and spacious rooms, very good breakfast and very kind and helpful staff. The hotel also offered us a free bus-ticket valid for the days of the reservation, so we could go to Konstanz city center for free from the hotel. No, everything was perfect.
Safe, modern, clean room. Walking distance to ferry. No internet computer in lobby. Far from the downtown area of Konstanz. Can't walk there.
Nice, quiet, clean hotel, close to the city. Acceptable breakfast. Polite empoyees. I think it was too expensive concerning its location and provisions. Difficult access to the internet. No elevator.
Good service and staff. The room was very clean and comfort and in very good location.
Great location near the ferry pier in Constance - easy acess free parking - well kept property - well furnished rooms - great breakfast - English speaking staff - there is no elevator to the 2nd floor, but the staff will help with your luggage no complaints!
Location was good for walks and hiking. Location was a little noisy with all the cars going & coming from the ferries In the evenings there was noone at the desk and although we rang the bell, sometimes noone came. One evening the staff member ran out of the hotel the second his shift was over and forgot to place the bell on the desk, so there was no bell to ring.
Free public transport. Very good idea. One of the noisiest, cramped and uncomfortable hotels I have stayed at. Barking dogs, wind chimes, noisy guests but worst of all was the traffic going to and from the ferry terminal until after midnight and from 0600. Too hot to close shutters and too much direct sunlight to leave them open - impossible situation. Not the fault of the staff who were very pleasant and helpful. It is just the location that lets the hotel down. A very expensive hotel for the standard of room provided.
udsigten over rhinen fra det nye værelse var god og da hotellet var helt nyt var alt rent og pænt. Det første værelse vi fik lå i stuen ud til en smøge, hvor man ikke kunne have vinduet åbent. Personalet var meget venlige da vi bad om et andet værelse. Det er dog for dårligt at give os sådan et dårligt rum når vi havde indlogeret os for 4 dage
beautiful modern hotel with great amenities...professional staff...great restaurant understocked minibar
I like the location there is no tea, coffee, Water Pot to make
Excellent beautiful hotel with beautiful views and worth the money for that. As a business traveler I need internet access, which is free at the hotel. Unfortunately it barely worked most of the time and I had very bad internet access. I told the reception and they said that it was working. They ask me to try connecting (wired) which also did not work. They kept on giving me new ids/passwords which did not help. Unfortunately as a business traveler having internet access is a must and as such will not use the hotel again. Everything else was nice.
This is one of the best hotels we have ever stayed in - and we've stayed in a lot. Fantastic location on the Bodensee, first class service and facilities, gorgeous room with a balcony and lake view. We will return.
Nice hotel located right on the Bodensee shore. Very friendly and helpful English speaking staff. Excellent hotel premises and services. Wi-Fi is not free of charge.
The hotel is very well decorated and modern. Breakfast was excellent. THe service was friendly and the location was very quiet. Turndown service was also appriciated. The food was a mixed bag. Some things were excellent, bot some were extremely pretencious. I would appricated it if you had your chef attempt to eat some of his/her own creations, specifically the club sandwich. Thge sandwich was edible but far too large to hold, it was a complete mess. Very pretencious.
the size of the room and the the fantastic bathroom was very comfortable. breakfast choices were fresh, plenty and truly delicious the water given was aplenty as well. We drink a lot of water and that is important to us. the restaurant manager was very unprofessional and acted quite rude the air conditioning in the room was not quite cool enough and bc of the weather you couldn't open a window either, so it was quite warm in the room not enough staff in the spa to accommodate for visiting guests - in other words no appts available while we stayed there.
Once we got to know the staff a bit, they were very helpful. They are all polite and they speak English, for the most part. The bathroom is marvelous, and has a heated wall! The minibar is free, which was a nice surprise. The bike rentals cost $15, but they don't tell you that till you check out of the hotel! Also, the beds are harder than I like.
The room is luxury, clean, and well-equipped. A nice view of the Bodensee from the balcon. The design of the entire hotel is very modern and sofisticated. We spent extremely confortable and gorgeous days at this hotel. We wanted to eat a disch of fish from the Bodensee. The fisch in the menu of this restaurant does not come from this lake.
Good location. Clean. There's no elevator, so I wouldn't recommend for elderly people.
It has kitchen, shall be good for family if they can provide cooking stuff.
Nice and clean room in an excellent location when visiting the sites and attractions of the city of Konstanz and the lake.
The staff was kind, location is greate - it's near the town center, railway station, etc.
Very Nice. A nice walk into town center around the lake. If you stay 2 nights you receive a free pass for the bus.
It's really close to the lake and Bodensee therme. You get 10% discount at the spa. The room smelt of smoke. No tea/coffee making facilities in the room.
The restaurant in the hotel (indepedently managed and owned) was excellent. Rooms were ground floor. Would have preferred rooms on the first floor
Great location and helpful staff to make our stay enjoyable.
My husband and I loved the view of Lake Constance and the Swiss Mountains from our bedroom window. The English speaking staff and buffet breakfast were very much appreciated.
The hotel makes a point of being both in Konstanz and in the country. Having a car helps, but there is a very good bus service. The location beside the lake is very pleasant. The cost is reasonable rather than cheap. The breakfast is acceptable rather than splendid.
Extremely well located to visit Bodensee therme, small and pleasant hotel Not comfortable bed, small and outdated tv in the room
eenvoudig goed hotel met goede keuken , helaas is het hotel vanaf 23.00h niet meer bemand
The best experience was breakfast in the restaurant, a fantastic view over the lake in the sunrise. The room was newly renovated and very clean and the beds were veryt comfortable. Very short walking distance to the train station and the boats crossing the lake.
Dejligt stort lyst værelse For høje priser på morgenmad
- vi var på cykel - og kunne ønske mulighed for en lukket og overdækket parkeringsmulighed
Centralt beliggende. Parkeringshus tæt på. Personalet utroligt hjælpsomt.Stor og righoldig morgenbuffet. Fornemt holdt i den fine gamle stil.
Good value for money. Very helpful friendly staff. Clean room in a central location. Advertises free parking, but this was not available on arrival despite checking by email in advance. We came to an arrangement for nearby paid parking, however I ended up out of pocket.
The staff were very friendly - this is a family run hotel and they are very hands on. It was clean, the breakfast was good (a variety of meats, cheeses, cereals etc). The location is also a plus, about a 10 minute walk from the railway station at Konstanz. I had difficulty with my bedroom key and had to get staff to help me unlock the door.