The staff solving my inconvenient with room Smoke odor in the entire hotel. An extra charge for resort fee that I was not awared.
Looks great but a friend did wake up and realized the part of the white sheet she had been resting her face on had a big yellow stain on it. Really great staff and location but that definitely was a drawback.
The price didn't match the room, I figured the room would have been small with no amenities but it was the exact opposite. The room was large for just one person and came with refrigerator and microwave and I had a great view of the pool. It was also fairly quiet on the floor. Nothing to dislike at this time.
Windham bugs you every time you go up to your hotel room. You had to walk past their little booth to get to the elevators but if you take that out it was perfect.
Great value, perfect location. Deafening noise levels throughout the building, and very confusing layout for the hotel.
The front desk guy who helped me wasnt very helpful at all and not informative. He didnt explain about the fees and what he is going to charge on my card.
The room was newly renovated beds were comfortable nice tv bathroom was nice the spa was great virtual reality game up front was fun we were in tower 3 which was kinda confusing to get to but not really a big deal after the first trip to the room.
The price of the rooms were about $75 with resort fee. The Internet service did not work.
Location is great. Self-check in system was very cool. able to skip long check in line We had a non-smoking room, but there was smoking smell around the entire floor. It was bearable though
The hotel room was very nice. That's about it The valet staff was very rude to us. Basically rushing us. Getting to our hotel was so confusing. Ice machine was broke.
Updated, cute, trendy rooms. Great view. Clean room. High roller was awesome! Small shower, no bath tub.
Easy to get around to other casinos, hotels, shows, restaurants and bars. Price was very affordable for what you get. I've stayed here a few times now. Easy check in process at kiosk. Not a ton of slot machine variety. Compared to other casinos in the area, the casino floor is set up in a weird way, does t flow very well and there isn't a fun variety of machines. I soend half the night finding something I want to play. I ebs up going to other places near by instead.
Hotellet er utroligt flot dekorreret og er en sand kopi af et romers palads og alt fremstod velholdt Vi fik et fint værelse på 5 sal hvor støjen fra aircon var så kraftig at vi måtte bytte til et værelse som var mindre også her med støj fra aircon. Hotellet var for stort til os man skulle næsten have en guide med og p-huset var noget af en opgave at finde.
Ligger utrolig centralt på the Strip og et et fantastisk stort hotel. Værelserne er super fede - vi havde et med jacuzzi. Vores booking var ikke registreret i deres system, så de måtte oprette helt ny booking og ved hjemrejsen var tog de over 500 dollar ekstra på værelsesregningen - det fik vi selvfølgelig rettet. Værelset var ikke fuldt rengjort og de fyldte ikke op med badeværelsesting og nye kopper til kaffen.
Det var rigtig godt.
Et udmærket lidt slidt hotel, der ikke har de nyere hotellers luksus. Værelset var fint, dog med en revnet rude og med en udsigt til the strip gennem en heldækkende reklame på hotellets facade.
Check in staff was very friendly and welcomming. The room was spacy and clean, and had some great features. The hotel is located Mid-strip, which is close to nearly everything.
Ligger meget centralt. flotte omgivelser. Rimelig pris.
Efter vi den første nat havde fået et værelse ud til en kælder med meget støj, fik vi byttet til et værelse på niende etage, det var bare prima.
The staff was amazing and attentive . Loved champagne hour and 24/7 coffee. The pool at the Beach club wasn't clean. I wasn't impressed with the quality of the slots area.
The Cromwell delivered! This has been by far the best stay in Vegas. They exceed in customer service and deliver 100% satisfaction. No waiting to check in and absolutely amazing rooms.
Smaller, boutique hotel. Great showers. Complimentary SUV ride back to hotel. Friendly staff
Great location, staff and property. The night club keeps you up all night. My bed actually vibrated, physically vibrated, from 11pm to 3:45am. Worst nights sleep ever! MAJOR Issue that needs to be dealt with!
I loved absolutely everything! Staff was very helpful and friendly. I will be staying here again in the future! No complimentary breakfast. I heard Giada's was amazing but couldn't get a reservation either of the two days I stayed.
Service was the best i've experienced in Vegas from the moment you walk through the door the valet lets the front desk know who has arrived prior to your checking in so they literally already know your name as you walk up to check in, to the countless interactions you have with the Cromwell staff. This hotel outshines the likes of the Encore! The rooms are a clean and very well designed! I'll be a repeat customer for sure!
Great location and facilities. You can hear the night club music loudly in your room until 4AM.
The hotel management was unresponsive. I travel extensively for business and would never recommend this hotel.
The bed was very comfortable. The fridge did not have any storage room for stocking our own snacks or drinks. This was inconvenient because we brought items to stock the fridge. The bathroom sink did not work properly and squirted out toward us multiple times. We always bumped into the center table by the couch. Although the room is very large, we felt cramped by the couch area. Only one bathrobe of the two was plush material.
Clean, Fresh, New, Great Staff, Great Business Cetre and Gym abd most of all very quiet. No coffee or water in your room.
Location is perfect. Room was clean. Cleaning Lady didn't steal, did a great job. Ladies walking the Casino floor were VERY helpful and fun, directing me to the fun games and being enjoyable to speak with. Broke the toilet handle, couldn't flush without some work. Broke the shower handle, couldn't turn off the water without lots of struggle. Casino is aged. Construction. Lady working the lobby was not easy to speak with, not really a fun person, you could tell she was tired of being there.
Lobby hasn't been updated in years but rooms are comfortable and clean. Walk to rooms is much better then larger hotels. Could use a update on gaming and food area. Color scheme has been same for years.
I enjoyed the location of the Casino Royal. It was perfectly situated to all the major hotels. I was able to easily get to a couple of the larger hotels where my convention was being held. I also enjoyed the fact that an Outback Steakhouse restaurant was attached, and a Ben and Jerrys. The Outback Steakhouse provide a great menu and atmosphere for dining. The room was very nice though small. However, it provided all that I needed to enjoy my stay: a fridge, keurig coffee/tea maker, counter space, desk etc. It was very clean too. Since I am not a smoker, having to navigate the casino to get to the rooms made it a bit challenging with all the cigarette smoke. Other than that all was good.
Everything else. The bathroom sink overflowed from malfunctions.
Location, small feeling of old vegas! Hard to get a cab around back
The rooms were nice, had a fridge, a safe, a nice tv, etc. There is construction and you have to park in back. This wouldn't be a big deal if there was a taxi circle- which there isn't. We asked the staff to have a taxi waiting for us at a particular time, and after waiting 10 minutes, we decided to walk to a different hotel to get the taxi. If they aren't going to have a good way to get into the hotel- they need to do a better job ensuring people can get taxis to go where they need to be.
Outstanding staff and customer service. Clean, comfortable rooms. Perfect location on the Strip without the price of a luxury strip casino. The little casino was and food options were good too! One suggestion - Don't book a room on the south side of the hotel unless you want to see and hear the trash compactor at work early in the morning at a neighboring hotel.
The hotel was great, a little smaller than the other hotel's on the strip but this hotel has reasonable food options and is accesssible to the strip right across the street from the Mirage. You couldn't find the hotel parking area. Need better signs or directions to get to the parking lot.
Location in the center of The Strip, big and comfortable room, good service, easy parking
rigtig god beliggenhed - venlige og imødekommende personale - gode og billige hotel restauranter - shows på hotellet - alt ialt et rigtig godt hotel til pengene
Meget centralt og velfungerende. God værdi for pengene.