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food and staff
We enjoyed this hotel even though we hadn't realised it was a Casino (the name should have given it away!). The Hotel part was up on the third part anyway, so nice and quiet. The room decor was lovely in a style similar to Klimt. The hotel restaurant was fantastic with attentive staff and a gourmet menu. The spa was tranquil and quiet. There was no problem taking our baby (the hotel staff were very helpful with him and they had facilities such as cots and highchairs) however next time I would go to this hotel as a romantic couples break. The Discover Pass, including breakfast, a 3 course evening meal and use of the Spa was definitely worth getting.
Good quality and service Refused entry into casino unless passport provided - this was then scanned and no reason offered!
Helpful staff and very good facilities. Of the most recent hotel stays in France it was a delight to register an attempt to price at somewhere sensible levels (nearly!). Very good brasserie.
Nicely decorated bedroom with comfortable beds. Good value for money overall with Discovery package; only charged 8euros for 7 year old which was for dinner. Dinner a reasonable standard and good value; likewise breakfast within the package. Spa accessible with comfortable sun beds and small pool. All staff helpful and some English spoken. Casino has slot machines visible from reception which diminishes the overall effect. No entertainment on Friday night. No storage for bags once booked out.
Friendly and helpful staff. Nice room design. Good location. Quite noisy air conditioning in the room. Hotel obviously more suited to guests wishing to visit the Casino.
The front desk staff was superior-taking us to our room and showing us the ins and outs of our lovely room and en-suite facilities. They spoke English and were kind enough to find a repair shop for us when we had a minor problem with our auto. We did find the room a tiny bit pricey-but in the end were very pleased with not only the quality of the facilities but the impeccable staff as well. Not a fan of the little half shower door-water got all over the floor.
wolkig, stay in the spa i prefer other hotel Best Western
A real Gem in Le Havre, hidden on the third floor of the old stock exchange building. The rooms were fantastic, the spa was excellent and the staff were exceptionally friendly and helpful. Do not be put off by the casino on the ground floor or the very tacky Pasino signage on the outside of the building, there is a graphic designer somewhere who has a lot of questions to answer!!!
Super hotel, everything we expected, and more. Friendly staff, good food, and nothing was too much trouble. Loverly room, clean and well furnished, with the most comfortable beds and pillows to be found anywhere during our 7 week tour through France, Spain and Portugal. We will certainly return here when we re-visit this area. Parking was difficult to find, however we were imediatly informed when a space outside the hotel became available, so realy this was a very minor problem.
Nice and comfortable room, underground parking available, restaurant at the hotel and a 24h bar No hairdryer in the room. One of the elevators was closing doors way too fast and was always hitting someone.
A perfectly adequate room with all the necessary facilities for a comfortable stay. Nothing, it was fine.
The receptionist was very efficient and had already our 7 keys ready as soon as we stepped in. Breakfast was good, lots of varieties and good service. Clean halls and rooms. Very pleased.
Very good staff.Friendly,with a smile.Reasonably comfortable bed. Hard. Very clean.Good position , close to port. Found very easily. No tea making facility in room.
Friendly staff. Clean everywhere. Good choice of food. Room slightly on the small side, but great value for money.
Bar and resturant comfort
clean and efficient
Breakfast the location
reasonably priced and close to the ferry port
It's a nice hotel to stay for one night. I did not like the reception staff.
Great location, 50 meters from the beach, a lot of cafes around. Very helpfull and friendly staff.
The hotel is fairly basic but clean and very well situated.It could do with a bit oof paint in the public areas.
the location it was hard to find because the signage was poor in Trouville. We had not stayed at a "Latitudes" hotel before and didn't know it was marked as "Beach Hotel"
View from the room. Interior colour scheme.
The boats the entourage the beds
The hotel is old and not keept with proper maintenance.
Location and heated pool Strange odor in room
Room lay out and view Poor breakfast arrangement. A meet and greet would be better.
Sea-view room attractive; position next to the Casino excellent . Helpful staff. Superb location for soaking up the atmosphere of the great painters who came to Trouville - Monet, Dufy etc. Indoor pool was good but needs covered access from hotel.
Had a nice view of the water There was no m ention onthe booking that we needed to pre book a car park space
personalet var rigtig flinke mod min kæreste og mig. det kan de kun få plus på kontoen for. værelset var rigtig fint, rigeligt plads på vores to værelse, stor badeværelse og det hele. rigtig fin parkering til vores bil. Elevatoren var lidt gammel men det er jo ikk fordi vi skulle bruge tid derinde alligevel.
Forbedring af restaurantens mad og personalet der (uhøflige)
Godt i forhold til prisniveau
venlig personale god placering pæn ren moderne hotel stuepigerne flytter på ejendele dette kan virke krænkende men ellers ikke noget
Nice decor and ambiance (incl attention to detail like soaps, towels etc). Good location (close to the center, restaurants and seaside). We were kindly offered tea and croissants after the breakfast time. It's not the hotel's fault but we were actually looking for accommodation close to Deauville and Le Havre is in fact not as close as 15 km (claimed on booking.com) but more than 40 km by car (whereby you need to get over the mouth of Seine and pay a lot of tolls).
Have stayed here before, and will do so again. Small, select, charming staff, sadly very limited as to dinner but otherwise excellent. Recommended. See above, but they recommended various local restaurants, one of which we enjoyed.
Excellent boutique type hotel in Le Havre city centre. Handy for restaurants and I was able to get a parking meter outside the front door.
I had read good reviews, and the hotel more than exceeded my expectations. We had a wonderful room, with a huge bathroom and a wonderfully comfy bed! The breakfasts were worth the extra charge - I particularly liked the freshly squeezed orange juice machine! The staff were welcoming and friendly.
everything!the best weekend in my life :) no
Good hotel with nicely decorated rooms and handy for both the beach (for my small child) and for the shops and restaurants of Le Havre. The breakfast was really expensive at 12 euros but that seems to be the case generally with hotels in France. Luckily my child's breakfast was free so that made it more reasonable.
The hotel staff was very helpful and friendly. Near the beach and some good restaurants.
breakfast was excellent, reocmmendation of restaurants for dinner also, the towels smelled strongly of detergent
Good director of the hotel. Breakfast too modest. Pillows are indeed too large and too pumped up. Other people liked them though.
Rare example of a family enterprise, the French are fond of their hotel and proud of running it. Easy access from the railway station, not far from the beach, very friendly and helpful staff, elevator, free wi-fi. Although we did not take their continental breakfast, but we could attest that it was not that modest.
Staff and cleanliness
Good hotel, very helpful staff. Good location in city centre. Clean comfortable room and bed.
The very friendly and helpful staff Could have had more services in the room ie tea/coffee making facilities and a fridge
Nice welcome Very small bedroom. I would prefer to be close the beach
Very friendly, helpful & courteous staff. Also the bed coverlets were very cheerful & of a good quality which always makes the room a bit more pleasant to return to!
Our stay in Hotel Carmin was great: The staff was very, very friendly and helpful, the room was small but clean, and the bathroom in the rooms was new and very clean. Nothing to complain about!
The location The bathroom door being in glass, the very limited breakfast
The hotel is very clean
Charmerende, hstirisk hotel i fin stand. Overalt venlig service. På terassen (restaurant) fed service! Venlig og prof. Maden fin; omend lidt dyr i forhold til kvaliteten. Lidt for meget støj fra børn. Kunderne var lavere middelklasse og/eller uden meget klasse. Restaurant lugtede og lignede en spisesal.der var kun buffet her i denne fantastiske belle epoke sal, og det trak ned! Personalet virkede omend så venligt lidt for "profesionelle" i receptionen og dermed lidt uengagerede. Reklamtioner vidste man ikke rigtigt hvad man skulle sige til. Orienterede dem om, da de spurgte efter tilfredsheden med opholdet, at vi sjældent fik svar på hendvendelser og resrvationer på e-mails. De var og er også langsomme til at svare, hvilket så kun kan siges om de tilfælde man fik svar. Lidt for i forhold til kvaliteten. Men det gælder nok meget i deaville. (for?) mange parisienere, som ikke alle havde pli.
Fint hotel i original stil, men alt for dyrt til den standard Prisen
Flot beliggenhed i Deauville tæt på hav, strand og by. Atmosfære af svundne tider. Frekvensen af mærkevarer og upperclass betydelig. Hyggeligt loungeområde Ingen aircondition i værelse. Kun et lille vindue i de-luxe værelse gav klaustrofobiske fornemmelser. Morgenmad er altfor højt prisfastsat (30 euro) i forhold til indhold og kvalitet
The hotel is nearby the station, so it's a little bit noisy.
Staff were very helpful as we only understand a little French Cost for parking bicycles overnight/ pricey.
Good value simple Hotel
The design of the hotel room, the bathroom (even if small), was clean and it is an amazing value for the price.
Friendly atmosphere with smiling staff Nothing to dislike
clean rooms and good value for money. parking space is too small
Friendly helpful staff
Within walking distance of the centre, very close to ferry port
Free car park facility,Free internet access, very close to Dock where many shops including good restaurants. Variable price policy according to the custumers. Somebody has paid only 50 euros just enar to me on same day!!
Near to city centre, free parking, close to Docks Shopping Centre, free croissants and newspapers
Good rooms and quirky great decor, staff very good No
very friendly and helpful staff, when i wanted to extend my stay and the hotel was fully booked they found me another room at another hotel at 100 mtrs away.Breakfast buffet is good, enough choice. Room is light, modern and clean with nice view. Good parking facilities around the hotel (on the street or the opposite garage), perfect location in the centre of Le Havre.
visit a Boulanger/Patisserie down the street. They were not willing to Retrieving my parked car was not good. The hotel staff knows of my distress.
amusing lift No parking, small room
Freindly simple no frills hotel, clean and comfortable bed for the night with adequate breakfast Car parking a nightmare! You use the public car park accross the street which is shut on Sundays - so plan your visit assuming no access to your car on a Sunday!
comfort bed, spacious room nothing
I didn't get the room with balcony as stated in my confirmation. While checking-out, the hotel staff first gave me the wrong invoice with the wrong room rates, and after entering the wright room rates they charged me two extra breakfast I didn't take. Meanwhile the taxi driver was waiting. After these issued ware kind of solved they were not able to charge my credit card because the credit card mashine run out of paper. Therefore I suggested them to send me the invoice and my companie will settle that upon receiveing the invoice.
easy to find / parking (albeit on main road) seemed easy and free until the morning / easy access (on foot) to variety of restaurants / able to sleep 2 adults and 2 young children in 1 room
i didnt like the small dirty room we were given awful experience for our first time in france
Excellent service, good room and central location I fail to see why I was charge full price for four breakfasts when my youngest child is a mere two years old!
Friendly staff and pleasant place to stay in a nice central position for restuurants and sight seeing our triple room was a small for three people. The one way system makes it difficult to find.
Good central location bars and restaurants nearby and local market next door. Proprietor very helpfull and staff friendly.
Nothing. It gave a very bad impression as the entrance lobby was very dirty and the door to the toilet was open facing the entrance door. The restaurant floor was dirty also. The room seemed reasonably clean. It was not comfortable and had an ugly view of backs of buildings from our window. The Hotel was right on the road so was noisy as well as noise up to midnight above our room. Moving heavy furniture perhaps.
according to booking.com this hotel was supposed to be in deauville. instead is a 1 hour drive from there!! don't stay here if you want to go to deauville
The staff were friendly, room was clean, breakfast wasa good, it had all the basics needed for a restful night.I would reccomend the hotel to anyone needing a place to stay overnight in Le Havre, it was very central and easy to find from the ferry port.
The hotel is right in the centre of the town and convenient to where I needed to be each day. There was a good selection of restaurants nearby and a Market hall with a supermarket and range of produce. Takeaway food is not allowed to be consumed in the rooms so on nights we did not want to eat out we took advantage of having our evening meal at the hotel. 14 euros was very reasonable priced and there was a nice choice of main meal. The free WiFi was a great boon and the family who run the business are very welcoming and helpful. We were pleased that we had chosen the option of the family room due to the length of our stay ( we had no child) as it gave us more room an extra bed (double)and a desk as well as a bath in the bathrooom A chest of drawers would have been welcome- the wardrobe was adequate.
The hotel is in good position, near the city centre. personnel is very kind, ready to support with suggestion and advice. Room were small but comfortable. Bathroom too small. No lift to reach the third floor with baggage
Everything. Staff were very nice and courteous. Room with a clear sea view. Excellent breakfast None whatsoever.
I specially enjoyed the navy style of the furnitures and the kindness of personnel.The view is wonderful and deserves the price of the hotel. Maybe, compared to other hotels, the breakfast was not really on line with the price
Location (only hotel right on the beach for miles); great view from the breakfast room; very nice bath room. Possibility to book a massage - the masseuse came to the hotel. very small closet: a chest of drawers in the room to store things would have helped. The dusting could have been improved. Room towards the road was very dark and did not get much light. Despite the air conditioning not working there was a constant noise from the ventilation system which was worse at night and could not be shut off
Right on seafront with uninterrupted views. Having balcony was very good. Staff booked us into excellent restaurant nearby. Booked Officer Cabin which, on your website, clearly showed as having a balcony but when we arrived, our room did not have a balcony. On our insistence, we were changed to a room with balcony. Hand-held shower only - very difficult and inconvenient. Hairdryer did not work properly. Would be helpful to have hotel services folder with English translation as well.
Excellent location, rooms and good service. Well worth a visit
The location is very beautiful, but ... ... the room comfort is poor, because of the noise from thge VMC - like a big engine 48...50 dB (A)
Well maintained hotel facilities in general. Very friendly hotel staff. Good location just in front of beach and easy access by car. Small dining room for breakfast. One window in the room could not be closed completely.
The view of the ocean, the cleanliness, the great value for money.
Room with see sight. Location of the rooms with see sight is above a pub, so there can be noice during the evening
The hotel is nearby the center of Le Havre, has a splendid vieuw on the sea and the breakfast is very good!
70's Stye Hotel... But very good position and kindly staff Wc in different and very small room...
Conviniently situated, staff friendly and helpful No restaurant is a nuisance on a cold Sunday in Le Havre, where most restaurants are closed. Only available parking nearby is on a meter in the street. The room I had was a little run down.
The staff at the desk were exceptionnally friendly and helpful. Location is good for the harbor, which can be reached by walking. There is a grocery store one and a half blocks north on the Rue de Paris. This hotel has an elevator.
The staff were friendly