Forbedring af restaurantens mad og personalet der (uhøflige)
venlig personale god placering pæn ren moderne hotel stuepigerne flytter på ejendele dette kan virke krænkende men ellers ikke noget
Godt i forhold til prisniveau
The design of the hotel room, the bathroom (even if small), was clean and it is an amazing value for the price.
Friendly helpful staff
Near to city centre, free parking, close to Docks Shopping Centre, free croissants and newspapers
Staff were very helpful as we only understand a little French Cost for parking bicycles overnight/ pricey.
Good value simple Hotel
clean rooms and good value for money. parking space is too small
Within walking distance of the centre, very close to ferry port
The hotel is nearby the station, so it's a little bit noisy.
Free car park facility,Free internet access, very close to Dock where many shops including good restaurants. Variable price policy according to the custumers. Somebody has paid only 50 euros just enar to me on same day!!
Friendly atmosphere with smiling staff Nothing to dislike
Good rooms and quirky great decor, staff very good No
comfort bed, spacious room nothing
visit a Boulanger/Patisserie down the street. They were not willing to Retrieving my parked car was not good. The hotel staff knows of my distress.
very friendly and helpful staff, when i wanted to extend my stay and the hotel was fully booked they found me another room at another hotel at 100 mtrs away.Breakfast buffet is good, enough choice. Room is light, modern and clean with nice view. Good parking facilities around the hotel (on the street or the opposite garage), perfect location in the centre of Le Havre.
Freindly simple no frills hotel, clean and comfortable bed for the night with adequate breakfast Car parking a nightmare! You use the public car park accross the street which is shut on Sundays - so plan your visit assuming no access to your car on a Sunday!
I didn't get the room with balcony as stated in my confirmation. While checking-out, the hotel staff first gave me the wrong invoice with the wrong room rates, and after entering the wright room rates they charged me two extra breakfast I didn't take. Meanwhile the taxi driver was waiting. After these issued ware kind of solved they were not able to charge my credit card because the credit card mashine run out of paper. Therefore I suggested them to send me the invoice and my companie will settle that upon receiveing the invoice.
amusing lift No parking, small room
it was in the centre of le havre.and the staff were very pleasant
- convenient location close to the train and bus stations -refurbished room, although bed very old, small and sort of broken -faces the busiest crossroad of the city, only 3-4 rooms facing backwards
The staff were friendly. The rooms were clean and reasonably spacious. I quite liked the coordinated colour scheme in each room.
The hotel was very central for the main railway station. However, it was a good 20 minute walk from the centre. Whilst the special price was not what I'd call cheap, France is very expensive. The ensuite was a little cramped. So much so that the bathroom door had a hole cut out of it so that it could be closed over the toilet!
Clean room, reasonable price, we enjoyed the stay. Thank you.
Very convenient location: opposite main railway station and 15 minutes walk from ferry to Portsmouth, check-in possible up until 23.00. Comfortable room with adequate facilities. The bathroom light switch is well hidden above the sink, not near the door where you expect it and the little knob for switching water between tap and shower head was very stiff, but both worked. There is quite a lot of traffic noise, though this is unavoidable in such a central location.
Staff were very helpful and polite. Lift out of order
Very helpful and friendly staff. Free WiFi. Convenient location Bathroom fittings needed a bit of improvement
All facilities very clean. Room had all that we required.When we asked to change rooms this was dealt with efficiently and without problem. Owner extremely friendly and informative. Original room had a very sub standard bed which resulted in both of us having back problems during our stay. We asked to change rooms which was fine.
I had read good reviews, and the hotel more than exceeded my expectations. We had a wonderful room, with a huge bathroom and a wonderfully comfy bed! The breakfasts were worth the extra charge - I particularly liked the freshly squeezed orange juice machine! The staff were welcoming and friendly.
The hotel staff was very helpful and friendly. Near the beach and some good restaurants.
Excellent boutique type hotel in Le Havre city centre. Handy for restaurants and I was able to get a parking meter outside the front door.
Nice decor and ambiance (incl attention to detail like soaps, towels etc). Good location (close to the center, restaurants and seaside). We were kindly offered tea and croissants after the breakfast time. It's not the hotel's fault but we were actually looking for accommodation close to Deauville and Le Havre is in fact not as close as 15 km (claimed on booking.com) but more than 40 km by car (whereby you need to get over the mouth of Seine and pay a lot of tolls).
Have stayed here before, and will do so again. Small, select, charming staff, sadly very limited as to dinner but otherwise excellent. Recommended. See above, but they recommended various local restaurants, one of which we enjoyed.
breakfast was excellent, reocmmendation of restaurants for dinner also, the towels smelled strongly of detergent
Good hotel with nicely decorated rooms and handy for both the beach (for my small child) and for the shops and restaurants of Le Havre. The breakfast was really expensive at 12 euros but that seems to be the case generally with hotels in France. Luckily my child's breakfast was free so that made it more reasonable.
everything!the best weekend in my life :) no
Charmerende, hstirisk hotel i fin stand. Overalt venlig service. På terassen (restaurant) fed service! Venlig og prof. Maden fin; omend lidt dyr i forhold til kvaliteten. Lidt for meget støj fra børn. Kunderne var lavere middelklasse og/eller uden meget klasse. Restaurant lugtede og lignede en spisesal.der var kun buffet her i denne fantastiske belle epoke sal, og det trak ned! Personalet virkede omend så venligt lidt for "profesionelle" i receptionen og dermed lidt uengagerede. Reklamtioner vidste man ikke rigtigt hvad man skulle sige til. Orienterede dem om, da de spurgte efter tilfredsheden med opholdet, at vi sjældent fik svar på hendvendelser og resrvationer på e-mails. De var og er også langsomme til at svare, hvilket så kun kan siges om de tilfælde man fik svar. Lidt for i forhold til kvaliteten. Men det gælder nok meget i deaville. (for?) mange parisienere, som ikke alle havde pli.
Fint hotel i original stil, men alt for dyrt til den standard Prisen
Flot beliggenhed i Deauville tæt på hav, strand og by. Atmosfære af svundne tider. Frekvensen af mærkevarer og upperclass betydelig. Hyggeligt loungeområde Ingen aircondition i værelse. Kun et lille vindue i de-luxe værelse gav klaustrofobiske fornemmelser. Morgenmad er altfor højt prisfastsat (30 euro) i forhold til indhold og kvalitet
The front desk staff was superior-taking us to our room and showing us the ins and outs of our lovely room and en-suite facilities. They spoke English and were kind enough to find a repair shop for us when we had a minor problem with our auto. We did find the room a tiny bit pricey-but in the end were very pleased with not only the quality of the facilities but the impeccable staff as well. Not a fan of the little half shower door-water got all over the floor.
Nicely decorated bedroom with comfortable beds. Good value for money overall with Discovery package; only charged 8euros for 7 year old which was for dinner. Dinner a reasonable standard and good value; likewise breakfast within the package. Spa accessible with comfortable sun beds and small pool. All staff helpful and some English spoken. Casino has slot machines visible from reception which diminishes the overall effect. No entertainment on Friday night. No storage for bags once booked out.
Helpful staff and very good facilities. Of the most recent hotel stays in France it was a delight to register an attempt to price at somewhere sensible levels (nearly!). Very good brasserie.
Friendly and helpful staff. Nice room design. Good location. Quite noisy air conditioning in the room. Hotel obviously more suited to guests wishing to visit the Casino.
Good quality and service Refused entry into casino unless passport provided - this was then scanned and no reason offered!
wolkig, stay in the spa i prefer other hotel Best Western
Super hotel, everything we expected, and more. Friendly staff, good food, and nothing was too much trouble. Loverly room, clean and well furnished, with the most comfortable beds and pillows to be found anywhere during our 7 week tour through France, Spain and Portugal. We will certainly return here when we re-visit this area. Parking was difficult to find, however we were imediatly informed when a space outside the hotel became available, so realy this was a very minor problem.
food and staff
A real Gem in Le Havre, hidden on the third floor of the old stock exchange building. The rooms were fantastic, the spa was excellent and the staff were exceptionally friendly and helpful. Do not be put off by the casino on the ground floor or the very tacky Pasino signage on the outside of the building, there is a graphic designer somewhere who has a lot of questions to answer!!!
We enjoyed this hotel even though we hadn't realised it was a Casino (the name should have given it away!). The Hotel part was up on the third part anyway, so nice and quiet. The room decor was lovely in a style similar to Klimt. The hotel restaurant was fantastic with attentive staff and a gourmet menu. The spa was tranquil and quiet. There was no problem taking our baby (the hotel staff were very helpful with him and they had facilities such as cots and highchairs) however next time I would go to this hotel as a romantic couples break. The Discover Pass, including breakfast, a 3 course evening meal and use of the Spa was definitely worth getting.
personalet var rigtig flinke mod min kæreste og mig. det kan de kun få plus på kontoen for. værelset var rigtig fint, rigeligt plads på vores to værelse, stor badeværelse og det hele. rigtig fin parkering til vores bil. Elevatoren var lidt gammel men det er jo ikk fordi vi skulle bruge tid derinde alligevel.
The hotel is really very French in decor, the staff are helpful and everywhere was very clean. The standard of housekeeping was excellent. The a/c in both the rooms where we stayed was very noisy, in very hot weather this would be a great disadvantage.
the hotel was conveniently placed for the town and had the benefit of having its own private car park. the room was clean and comfortable & the air conditioning was a bonus the hotel promotes itself as "chic & contemporary" sadly it does not quite work and has a slightly awkward cold feel with the room we were in lacking any character .... even contemporary. I also feel the lack of a shower in any of the rooms doesn't sit well with the modern "contemporary" image the hotel seeks.
Beautiful modern design bedrooms, stylish common rooms. Excellent free wifi, good tv. Separate wc. Of street parking for 8 euros/day (although not really necessary in off season). Booking.com price better value (although rooms are expensive noting the flaws). The lack of a showers in all rooms is unacceptable for a top quality hotel. No inner lock on room. No 'do not disturb' signs. No safe. No waste bin in bedroom. Your reviews warned that the basic breakfast for 14 euros is over-priced, so we did not take it. I chose a room a the rear,as your reviews warned me correctly that rooms at the front would be noisy.
The hotel and location were perfect for our needs. The staff was very helpful. My only comment would be the price of breakfast -- I think that it was very expensive for a light continental breakfast.
Pleasant clean room in the heart of Deauville; convenient for racecourse, shops, restaurants and beach, with parking available. Breakfast charges are too high - so we didn't partake.
The beds were comfortable and the food good. . The shower bracket was broken which meant the shower had to be held in the hand and the curtains did not close correctly which let the light into the room
convience,locality,easy booking in,tidy clean room/late bar service cost,expensive local beer, no tea/coffee making faciltys, charge for scooter parkin
Staff were very helpful and the bar opened late No shower over the bath, only a hand held shower
quite reasonable price. breakfast was poor
comfortable and I really liked the smell of linen, smelled like home...
Kind hotel staff at front desk. Martime theme all through the hotel makes it look very cheap.
Free WiFi on groundfloor. Nice location, perfectly inbetween beach and city centre. The room we got was old, dirty and very smelly. We went to the reception and they gave us another room. The hotel is very old and really needs a big renovation. In the bar, nearly all the seats were raptured. In our second room, the lamination was broken. It all looks very tired, and priorities aren't right. A new tap and a new showerbath, but all the old waterpipes are still there. It all needs a new floor coating and a new wall covering, but they choose to invest in flatscreens (they installed them when we slept there: early in the morning in the room next to us with a huge drill!). I really don't understand. When we checked out, there was a misunderstanding and I asked some questions. The receptionist went mad and wasn't friendly at all!
MY Honest opinion is : Staff was really friendly....location was amazing...pillow & bed was awesome:). Good people with good service make your day. So this hotel would definitely be my only choice when i go to Le-Havre again No complaints at all
Myself and my two young grandchildren stayed one night so as to catch the early morning ferry to England. The hotel was very close to the ferry port, which as a foreigner I welcomed. We arrived and stayed overnight on a Sunday. Regretably most of Le Havre was closed. This included the restaurants and cafes. I had to drive my young children quite distance out of Le Havre to find food for them. It would have been much better if Les Gens de Mer had been able to provide us with a meal.
The hotel was conviently located in Le Havre and it had a private car park. The rooms were looking tired and were in need of redecorating but were clean and comfortable.
Great location. Size of room was very good as well as being very clean. Very nice hotel, with good rates.
The staff were attentive and conversant in english which helped with my rusty french. The hotel was very clean and their duplex room catered very well for my family with three small children. There is insufficient parking but at least ample a short walking distance. Arriving after six on Sunday we did not need to pay anything until the following morning.
The hotel staff was great and very helpful the property was clean and updated. The breakfast which was incl. in the room rate was very nice as well! The hotel was located in a nice area and close to restaurants and stores. Our purpose for the visit was to enjoy a nice city but to be able to go and drive to the Normandy beaches, approx 1 1/2 hour drive. I think overall for the money... it was a great choise!
It was close to the Yacht harbour & the shops & Market.
The location of the hotel
Good location, nice decor ,relaxing ambience Building work opposite the room, but, thats no-ones fault and I'm sure it will be over soon
Friendly staff, nice, clean, quiet room. Next to Saturday market and near good retaurants.
The location of the Hotel is ideal for our visit. the staff where very helpful this was the comments of all 10 of us who stayed No
closeness to center of town
I enjoyed the design of the room, the linnen, the general level of the hotel. The decor was really nice indeed and I had a great garden view. I did not like the lack of wifi internet in the rooms and even in the lobby. Before coming to Deauville I thought that free wireless internet is a must, at least in four-star hotels in Europe
There was no toilet in the room
The location of the Hotel is superb as it is one block back from a main road so nice and quiet, and the owners treated us very well. The beds are a little on the hard side, but we had no problems with this, but I'm sure other people might.
The room was nice and clean. Houskeeper cleaned it in the morning, but didn't change the linen. The price was ridiculously high for a room with shared toilets
friendly staff, big room,clean and tidy. it is quite noisy, i'd improved the isolation
Very convenient location, close to Deauville’s high street and the beach. Rooms clean and tidy, owners very polite and helpful. Overall a very enjoyable stay at the Hotel du Polo, we look forward to coming back in our next trip to Deauville. It would be great to have some non-French channels in the bedroom's TV.
Good location, friendly staff The smell in the badroom
the location was very good and the staff was fair only the langque differance was a problem (not a lot of english)
Breakfast was very good Dark room that smelled of stale tobacco smoke. No provision to hang shower head on wall in cshower cubicle.
+staff, ambiance of a hotel -Breakfast was way too expensive for what it was, smell in a room
easy to find, relaxed, unfussy, very clean, pleasant dining room, very friendly and helpful staff. Also located in a quiet street just off the main boulevard quite near the race course. Excellent boulangerie just around the corner.
Dejligt hotel med sødt imødekommende og hjælpsomt personale, der hver morgen serverede dejlig morgenmad. Det ville være dejligt med et køleskab/minibar på værelset og såfremt morgenmaden kunne bestilles og betales hjemmefra - evt som særligt tilbud, da det selvom det er lækkert, virker dyrt
Super godt placeret for City ferie.Man kan gå til alt.Familiehotel med meget fin og venlig service.Alt fungerer. Nej
Superb staff looking after bedroom, bar and transport to town Distance from town was much further than expected
Very well organised, exceptional staff, traditional luxury hotel Some rooms need refurbishing
The staff are polite, helpful and very well trained. They mix a very good cocktail. The bedrooms are getting shabby, particularly the bathrooms. The costs are higher than the quality one would expect. Four star quality at five star prices.
Quiet, pleasant views from the two windows in the room, west and north facing with sea view. very friendly and helpful staff. Alternative facilty in Golf Clubhouse for breakfast. The Golf Course and swimming facilities were good. No hot drink making facilty in room. Expensive cost of breakfast.
The polite staff, the quality of breakfast and ease of parking
The shuttle service into Deauville The car park
The close proximity to Deauville, the pool and the golf course I thought the food was less than average. I became ill after having dinner on Tuesday night, the salmon appetizer was horrible, the riz du veau was stale and the desert gourment plate was unedible. My wife and I owned a food business in France for a number of years so we know good food. Also for the priice, the continental breakfast was way overpriced.
The surroundings are fantastic; the staff was very helpful and friendly The price for the breakfast is very expensive
The care of staff is excellent, interior of hotel is impressive as well as its golf fields and park around hotel. Very tranquil, peaceful and relaxing atmosphere The minor things: like every morning (our room windows were looking at main entrance side) we heard motor of the big trucks coming to bring products, take trash etc...which was pretty early morning around 7-30
We liked the location with beautiful views, the old-world atmosphere, large and comfortabl bedrooms with enormous wardrobe space, including separate dressing-room, the lovely pool and good service.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
location is really good, calm place, park. Good swimming pool
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
Well maintained hotel facilities in general. Very friendly hotel staff. Good location just in front of beach and easy access by car. Small dining room for breakfast. One window in the room could not be closed completely.
The hotel is nearby the center of Le Havre, has a splendid vieuw on the sea and the breakfast is very good!
Location (only hotel right on the beach for miles); great view from the breakfast room; very nice bath room. Possibility to book a massage - the masseuse came to the hotel. very small closet: a chest of drawers in the room to store things would have helped. The dusting could have been improved. Room towards the road was very dark and did not get much light. Despite the air conditioning not working there was a constant noise from the ventilation system which was worse at night and could not be shut off
Room with see sight. Location of the rooms with see sight is above a pub, so there can be noice during the evening
The view of the ocean, the cleanliness, the great value for money.
The location is very beautiful, but ... ... the room comfort is poor, because of the noise from thge VMC - like a big engine 48...50 dB (A)
I specially enjoyed the navy style of the furnitures and the kindness of personnel.The view is wonderful and deserves the price of the hotel. Maybe, compared to other hotels, the breakfast was not really on line with the price
Everything. Staff were very nice and courteous. Room with a clear sea view. Excellent breakfast None whatsoever.
Right on seafront with uninterrupted views. Having balcony was very good. Staff booked us into excellent restaurant nearby. Booked Officer Cabin which, on your website, clearly showed as having a balcony but when we arrived, our room did not have a balcony. On our insistence, we were changed to a room with balcony. Hand-held shower only - very difficult and inconvenient. Hairdryer did not work properly. Would be helpful to have hotel services folder with English translation as well.
Excellent location, rooms and good service. Well worth a visit