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Excellent location (city centre, walking street, next to park), good ambiance, covenient parking After I checked out (and correctly stated that the minibar in my room had not been used), I was summoned back to the reception from my car and for five minutes repeatedly interrogated about a bottle of coke and and a mars bar that apparently were found missing from the minibar ...
Clean rooms and good Breakfast. The promotion rooms are small with 2 single beds and not a double bed and I was informed of that only at the Hotel. These rooms are also facing the streets and can be quite noise. I had a better experience (similar price) at the IBB Grand Hotel.
Good quality city hotel with excellent location. Unfortunately the level of service declined recently. The breakfast room was prepared only for 4 tables, so we had to have breakfast in the corridor or wait till somebody finish. There was no bath gel in the bathroom.
Location, service of staaf and value to money. No
Rooms are very small.
centrally located as it was handy to get anywhere. tooth paste wasnt supplied.
Location was very good and staff very helpful.
Good, central location of the hotel, parking on site Bed was very uncomfortable
The staff was very conscientious, attentive and polite. The food was superb--very tasty and gourmet! Breakfast was certainly above average--vast selection--you could also order additional hot meals directly from the kitchen. The room was comfortable and very clean. Great location--center of town--close to everything--walking distance to shopping. It was very confusing to find the entrance to the on-site parking.
The staff was amazing. Sauna was nice to have in a hotel. View from room was decent.
We felt the stafrf could have been more outgoing.
The only thing wrong if I had to pick a fault - would be to say that`the single bed I had was a bit on "the small size". Apart from that everything was fine.
The athosphere and overall totally was excellent Not enough free parking spaces
friendly staff no
Great location, very friendly staff, clean, good breakfast. Everything was perfect.
Hotel was close to the old town of Lublin and places to dine. Hotel was also very clean with an old world charm. Parking was available within a secure courtyard.
There is no desk in Economic Room. If you need to work during your trip, you have to take at least a Standard Room. There is no tea/coffee in Standard Room - for this you need to upgrade to Superior...
The location was excellent, the staff helpful and the amenities very good. For our room, we had to go down some steps to get to our bedroom proper which was hard because we had a heavy suitcase. wW were also far from the elevator.
nice staff, very good situation, less than 2 min walking to city center small beds in double-bed rooms, small breakfast
Staff very kind and helpful even with foreign customers, rooms very clean and comfortable, very good position. Really a must for people who visit Lublin.
The staff were friendly and helpful; our room was spacious, modern and spotlessly clean; breakfast was very good and the location of the hotel was excellent. This was my third visit to Lublin but first time at Vanilla and I'd definitely stay there again. Everything about the hotel itself was excellent, my only issue was that the price we paid on departure was slightly higher than we'd expected based on the information quoted when booking.
In the center of Lublin.
Breakfast food and cafe food were both excellent as was the staff The only complaint was the shower nozzel. It was far too high and difficult to adjust.
Hotel was well situated close to restaurants and the old city Hotel was in a pedestrian zone. It was hard to access aqnd parking was not very conveniently located.
Charming, comfortable hotel in a great, central location.
Amazing double aspect room on the first floor looking out on the old town. Very modern furniture and fittings...it all looked new! Small but quality hot (eggs, bacon and sausage) and cold breakfast...the pancakes are amazing! All types of eggs were available and freshly cooked to order. But you should not to be the last down as they can run out of food. A couple of spare pillows in the bedroom wardrobe would have been helpful.
Great location, intriguing decor and design, comfortable bed.
Really helpful staff, good location.
Very quiet hotel with friendly and helpful staff. The restaurant and breakfast are OK. Parking area very convenient. The room was rather small and looked a bit dated.
Location, quiet, walking distance to town, tea and coffee facilities in the rooms and mini bar fairly unique for Poland for this price range. Bathroom clean and functional but small. Bed on castors couldn't lock down so rolled and pillows uncomfortable. Breakfast buffet not replenished on both mornings that we stayed despite the restaurant being very busy.
very helpful staff internet did not work in the room
Pleasant room. No breakfast buffet available on weekends; this is definitely a business hotel.
clean rooms and a good service
access to internet, room comfort. very convenient parking. There was no treadmill (running belt) in the fitness room.
Since almost all hotels were fully booked during the days I was in Lublin, this hotel was the best option left: the location still quite near the center and the price not that expensive. I am really happy I chose this hotel, since I came that day from Ukraine after a long train trip, and the welcoming service was a big relief after a trip through Ukraine (althoug in most hotels the service was quite good there too, but not as good as in Poland). The hotel is more luxurious then I expected even, also the breakfast was very good. The center is still a little bit of a walk and the direct area around the hotel isn't that interesting, there is not much (a small park), so for restaurants you still have to go to the center (although the hotel has it's own restaurant).
good breakfast and staff no
The hotel was excellent, the staff where friendly and every inch of the hotel was clean and tidy I would reccommend this hotel to any age or status of person, the city of lublin is also such an amazing city with great bars and restraunts and plenty of places to visit and see! None
Quiet, nice hotel, tidy rooms. Restaurant is open till 10 pm.
Hotel has a free big car parking, free WI-FI internet access in the room, good breakfast. My room was big and comfortable. I found everything, that expected.
Nothing It was stated that the hotel is 3 star hotel, but this hotel can not reach this level. The price was too high comparing with the service and cleanness what we got. E.G. the toilet was dirty even they put the sign on it, that it has been cleaned and disinfected... Etc
Easy to park close and the staff. We had no beds, they were like sofas. The breakfast was regular. The price for the service was expensive for Poland.
The location to my friends was very close which is the only nicest thing about the hotel.
We like that that we were welcomed at midnight when we came. Also we were proposed good conditions for one night for good money. The bus with tourists came after midnight and during 1 hour we couldn't sleep, because the engine was working during this time just before our windows.
This apartment style hotel is on a residential street so there isn't much around it within walking distance, but having said this, there are little stores within a 10-15 minute walk. The breakfasts are brought to your room each morning and are excellent. Although the deal on line says the apartment is for 4 people, it is priced for only 2 people, which is silly as it is a family suite for 4 people. We ended up only paying an extra xx for the 3 nights for the extra 2 people we had.