Makati Hoteller

Breakfast was very good and staff pleasant It's an older hotel! Way over priced! This hotel should be a $60-80 hotel! Unless they have newer rooms I haven't seen, mine was old but hot water was great for Philippines!

It was a room. Hotel is old and needs renovation. I'm sure there are leaks in the bathroom behind the shower walls. Convenient to the airport at 5am.

Location; positive attitude of staff. Way over priced. Dusit Thani is much better for less money.

Closeness to all shops and places to eat Noisy day construction after a late night event I wanted to sleep but couldn't because of heavy noises next door. Although it's posted I did not realize how bad it was. Pool was closed too

We stayed here only because we missed our flight and the Holiday Inn was full. We wanted to stay near the popular shopping areas (Glorietta and Greenbelt). The location was excellent and they upgraded our room so we had a washer/dryer, kitchen and separate bedroom. This was perfect because we desperately needed to do laundry and didn't want to spend extra money on laundry service. It was also nice that we could cook our own meals and didn't have to spend a ton eating out and the Landmark grocery store was only a short walk away. We will probably not stay here again because they allow smoking in the rooms so once we made it home, all of our clothes that we just washed smelled like cigarette smoke. The worse part was the little ants that crawled around the whole room even the dining room table. We noticed it the second day there and had all of our luggage on the floor so we were paranoid that ants got into our luggage. We even found some crawling in bed with us. We were very ready to leave.

Location Ascott could not locate my reservation even when given my confirmation number and booking agents number. Front desk did not know what to do, they wanted to charge me double my original paid reservation and credit my paid reservation when it came through.....WHAAAAAT! Very late and tired, no one offered to make it right, front desk seem to have attitude. I finally called Kayak and had them locate original reservation which was faxed to front desk. Front desk calls me to tell me they have fixed it and I clearly told them... I FIXED IT BY CALLING KAYAK...which is something they should've done in the first place!!!!!

The service and security level provided by the Ascott's was excellent and to 5 stars international standards. Honesty and responsiveness of front desk personnel is commendable. Bathroom furnishing needs to be enhanced in order to improve averall staying experince.

No hot water. Breakfast was poor.

Location Every stay at Oxford I have had issues with the hot water being hot .

Location good, very close to Makati Avenue Breakfast too much Filipino, nothing suitable for international. When you check-in, they ask you to sign the in-print for guarantee, which is never done in other countries. And when you check-out, they ask you if you had something from the minibar, and after your negative answer, they tell you to sit down and wait until they receive the answer from the floor if you said the truth or if you're trying to cheat them. I told them that this is very impolite and that they should process the check-out immediately, because the reception can receive the result of the room-check in the meantime the check-out is being processed. But they seem not to understand.

Great location; friendly with guests and visitors Lack of maintenance of room; needs to be repainted and refreshed.Balcony door badly leaking air

WiFi only in the Lobby / Restaurant, in the room one adventurous looking lan cable, but also working. Connection is not very stable. Staff is friendly but sometimes does not see things and needs of the guest on its own. The roomservice and housekeeping is quick amd good. The room itself could use a refreshing of the interior. Bath floods itself by design if you take a shower ;-), but there is a rinse in the ground. The pool is there bit not so nice and inviting.