Makati hoteller

Fordele: Service, renlighed, kvalitet, sikkert og bekvemt

Ulemper: Kvaliteten af maden og ingen kaffeudbud på værelset

Fordele: Great location, large room and bathroom.

Ulemper: Breakfast buffet quality and variety were disappointing. Restaurant waiters were pleasant but not well-trained.

Fordele: I only had a quick weekend getaway to celebrate my husband’s birthday and our 1st wedding anniversary. I came across Makati Diamond Residences’ review from booking.com and boy I was amazed but even much more in awe when we personally experienced their services. Our stay was exceptionally super! From check in to check out and they really went out their way to set up our room with balloons and cake. This won’t be our last time staying in this hotel. Looking forward to more years with you guys!!

Fordele: A lot of the facilities are available 24/7. I have been to other hotels we're they close at 10pm so it is way better here.

Ulemper: N/A

Fordele: Seriously, everything is top notch. Have only had one complaint in the numerous times I have stayed there.

Ulemper: they don’t explain breakfast hours at check in so we missed on that one day by “two minutes”. They sat us and then told us we were too late and would have to leave. In the elevator we both looked at the time on our phones and saw we still were early enough. hotel gets a little pricey at times so there are many options in the area who provide excellent stays as well.

Fordele: I went more for the soup and fruits and loved it.

Fordele: Everything

Ulemper: Nothing really.

Fordele: Breakfast was ok, staff at Alfred was nice and warm. Guys at the pastry shop were sweet. Club lounge seems nice, upper floors are a lot better. For better views, get floors 11 or higher. Pool staff is nice, but pool can be cleaner, there were things poking in my feet

Ulemper: Reception can do a lot better. Check in was VERY disappointing, I went from Madrid and had an early flight but they weren't too understanding about it which was a shame. I didn't like the day housekeeping guys, didn't always do everything on the floor I was at, and night housekeeping seemed better. Upper floor guys seem more efficient.

Fordele: Awesome gym

Fordele: From the staff to the rooms, ut was just amazing.

Ulemper: Nil

Fordele: I likes the whole thing, beds were great, my room was outstanding without being over the top. Well thought out decor 2 TVs washing machine waterfilter. Full size fridge/freezer combo and the bathroom was exceptional but could have done with a bath!!

Ulemper: It is without doubt the nicest hotel I have ever stayed in in the Philippines. The place was fantastic close to all amenities night life and restaraunts. I will most definately be staying there again soon. It has a wow factor of 10!!

Fordele: Customer service was excellent!

Ulemper: No kettle in the room

Fordele: Room was clean and big. Good service.

Ulemper: Security checks upon entrance are quite annoying. Consider other forms of security check other than pat down every entry.

Fordele: Fremragende personale

Ulemper: Moms og gebyrer for alt!

Fordele: The room design and amenities all complete!

Ulemper: Its perfect!

Fordele: my daughter likes the bathroom with tv

Ulemper: none

Fordele: The breakfast buffet and the room itself.

Ulemper: The hotel swimming pool was under maintenance during our stay and we had to use the residence pool. The hotel pool has nicer view than the othed.

Fordele: The room itself and the surprise birthday cake for my husband.

Ulemper: The medicine that we have to pay for my daughter because she got sick. The clinic said that the only free medicine they could give was a tablet. But how can a little child take that. It should have been a paracetamol syrup. They gave me a syrup one but no instruction first that it was free. My daughter didn’t like the flavor of it as well so it just ended as a waste of money.

Fordele: It’s very clean

Ulemper: None

Fordele: the room is very spacious,the location was good

Fordele: The staff were very friendly and helpfully. I had dinner at the Flame restaurant, that did not disappoint. The staff were friendly the bartender´s cocktail recommendations was spot on.

Fordele: Most of everything experience

Ulemper: Breakfast wasn’t that great but service is excellent

Fordele: Staff and duty manager very nice and really want to help and find solitons for problems

Ulemper: Housekeeping noisy also in middle of the night Aircon relatively noisy and not cleaned

Fordele: I will come back

Fordele: Personalet og servicen var over alle forventninger

Fordele: Alt fungerede , skønt hotel til nogle dage i Manila . Stort shopping center lige overfor . Dejlig pool med skøn udsigt over byen.

Fordele: great place

Ulemper: nothing

Fordele: Location was decent.

Ulemper: This place needs a big makeover. Very old building and it feels like a Hilton garden inn from 1976. Wouldn't stay here again.

Fordele: Location just in the center accessible with everything beautiful service start from we step in the lobby, staff was so smiling and always greet us, the afternoon tea arrangement you really feel special. we would surely be back.

Fordele: Lovely stay, nice views, well equipped suites

Fordele: Every thing

Ulemper: Nothing

Fordele: Everything about it. It is spotless clean and the staff is friendly. The prices are reasonable.

Ulemper: Nothing. Everything about this facility is just perfect, it is amazing.

Fordele: It’s location was within walking distance to the malls and restaurants. The place was well maintained and the staff were welcoming and very friendly.

Fordele: The food was very good and it can be excellent by adding more varieties to satisfy the max. numbers of the hotel guests, I enjoyed a lot and the staff was a very friendly and good image to the hotel and supporting.

Ulemper: The hotel was very good and it can be excellent by reducing the rate a little bit to satisfy the max. numbers of the hotel guests, I enjoyed a lot and the staff was a very friendly and good image to the hotel and supporting.

Fordele: Absolutely fantastic

Ulemper: Absolutely nothing

Fordele: Everything was pleasurable!!! Keep it up guys!!!

Fordele: it's a great experience, best part to this is the one of the best hotels i stay in my last 10 years of travel in middle of City area, i highly recommend for who want to stay in Manila

Ulemper: noting in this hotel that i will critic

Fordele: The staff is excellent and very helpful. My overall stay was outstanding.

Fordele: Great location and friendly staffs made the stay rather enjoyable. Thank you!

Ulemper: Non

Fordele: Good location, not to far from all spots I wanted to visit. Extremely friendly and helpful staff. Rooms are great and clean. With all the security front of the hotel you will feel completely safe..

Ulemper: Couldn’t think of anything negative to say

Fordele: Amazing! High quality of service and establishment!

Fordele: We stayed 3 different times within 3 weeks in this hotel (we went out of town twice between stays). First of all, the service is impecabble. The staff is very warm and welcoming. The location next to 2 huge malls means the availability of many restaurants and retail shops and services. Being a fairly new hotel, the interiors are very nice and clean, yet it feels homey. I totally felt comfortable here and would go back and highly recommend this hotel to others.

Fordele: 1. Good location - Close to Greenbelt and Glorietta shopping mall. 2. Nice pool 3. Nice and clean room 4. Nice pool 5. Nice gym 6. Friendly staff

Ulemper: Couldn’t think of anything negative to say

Fordele: All perfect

Ulemper: Nothing

Fordele: Location, courteous staff.

Ulemper: Lobby n coffee shop not up to mark

Fordele: Beautiful hotel and great amenities. The best part of the hotel is the people there! Amazing staff that’s so accommodating, friendly, and always greet you with a smile. They were super helpful when I had questions navigating the area, arranging transposition, and making sure my stay was pleasant.

Ulemper: Difficult to initially find the driveway/entrance when traveling there for the first time from the airport (I had to take a taxi since I missed the hotel counter at the airport.)

Fordele: The location is the highlight for us and the air conditioned in the room. The temperature in the room is way better than the other 5 star hotels in the city.

Fordele: near everything

Ulemper: the front desk staff gave me the wrong room number

Fordele: Bekvemmelighed w

Ulemper: Wi-fi er svag

Ulemper: Bekvemmelighed

Fordele: Beliggenhed; positiv attitude fra personalet.

Ulemper: Alt for dyrt. Dusit Thani er langt bedre for færre penge.

Fordele: Fantastisk sted at bo.

Ulemper: Ingen problemer

Fordele: Beliggenhed, beliggenhed, beliggenhed

Ulemper: Værelserne har brug for at blive opdateret

Fordele: Personalet er yderst høfligt og hjælpsomt. Meget god service.

Ulemper: De ikke-renoverede værelser er meget slidte, har brug for større renovering, herunder udskiftning af sofaer (CREAKS) og inventar.

Fordele: Værelserne er rigtig gode hele vejen rundt (badeværelse og soveværelse)

Ulemper: Lugt af maling fra renovering af værelserne.

Fordele: Great location with superb staff!!

Fordele: Location food, and the friendly staff.

Ulemper: Old furniture and toilet.

Fordele: family lounge free room upgrade

Fordele: The staff were great, very friendly and helpful. The room was very clean and in good order, and the food was amazing. The location is good for me as well, close to everything, shopping, food and entertainment.

Ulemper: I had no issues with anything this stay. I have stayed here in the past and both times I have stayed here have been an amazing experience. I'll definitely come back and stay again. I can honestly say the only thing I didn't like was the rain.

Fordele: Hi I stayed for one night on arrival in Manila form UK, and I would like to commend all the staff who's on duty in the evening of 7th Sept. To name, Chris who has been very helpful. And the two ladies at reception when I booked in, apologies forgot their names. The management are very responsive to the needs of guests. Very friendly, professional and accomldating. My spa massage room service was great too Will definitely recommend to family and friends.

Ulemper: The air conditioned in the room is not working properly I guess, but they had the engineer out to check on it. It works but the room was rather warm than I expect it to be much cooler. Maybe worth checking the thermostat. The bathroom eseential’s could do more nicer scent I am not a big fan user of the products you have.

Fordele: Clean

Ulemper: Expensive and location is crowded.

Fordele: Service was amazing from the second I arrived to the moment I left I felt very VIP! Loved it! Will definitely stay again! Diwa was amazing, absolute best service I have received in a hotel for a long time.

Ulemper: Nothing

Fordele: There was a prepared extra bed already, as requested. Also, since we check-ed in really late, around 10 or 11PM, they allowed us to extend until 2PM late check-out the next day. The concierge and bellboy was really helpful!

Ulemper: The bathroom had an outdated bathtub, and the toilet seat was so low. Also, there was no complimentary water in our room when we arrived. We had to ask for it first.

Fordele: Proximity

Fordele: Go beliggenhed

Ulemper: Alt for højt levende musik i baren, umuligt at tale sammen

Fordele: I love the pool,the clean room,the service,the ambiance and the people at the front desk,they're very kind and friendly . all in all excellent

Ulemper: nothing at all.

Fordele: This is my secod time staying in Aruga and it always meets my expectation. Staff are super friendly and always ready to assist the guest. Best location

Fordele: Comfort and cleanliness

Ulemper: Nothing

Fordele: Location and facilities Friendly staff

Ulemper: Street noise can be heard in your room

Fordele: Great location

Ulemper: The AC in the bedroom wasn’t working properly.

Fordele: The hotel is just cross the street from power-plant Mall And you can get to the Mall through the basement of the hotel Full cocking need are available in the room also washing machine and dryer is available in the room Very clean and quiet I love this hotel its the best for me

Ulemper: Nothing

Fordele: Rooms are tastefully decorated and decently maintained, especially compared to other serviced residences in the city. Kitchen fully equipped. Staff smiling and helpful and large gym facility. Restaurant food was tasty and there are good cafes like Dean and Deluca and Single Origin next door.

Ulemper: It was noisy. Rooms are only on the 5th-8th floor, which is low rise in a noisy city like Manila. I requested a quiet room, so they put me on the courtyard side, but the connecting door to the neighbor was incredibly noisy--I felt like they were having a part in my room. Staff moved me then to a 1-BR suite on the 8th floor which was very comfortable, but had much more street noise. Tolerable, but be aware there is a lot of traffic noise and construction ongoing even in the middle of the night.

Fordele: We enjoyed our staycation! The room is spacious and has a super comfortable bed. They also have lots of pillows on the bed! The staff is courteous and helpful. From check-in to check-out, everything was smooth. The breakfast was good. They offer buffet breakfast but it does not have much selection. We enjoyed the amenities within the hotel especially the pool. Will definitely come back!

Ulemper: Breakfast did not have much selection.

Fordele: Always a good stay at Aruga with the guys and thanks for the extended checkout time!

Fordele: Stayed for a couple of nights at Aruga, Rockwell. From the term itself, which means to take care, they certainly know what they're doing. Mark and Khalil from the front desk, despite delays since the hotel was full, were able to take care of us, which we were very thankful of. Mark (head), Rosalie, and Arvin of housekeeping took care of all of our needs. The place is fully equipped, kitchen has a stove, toaster, microwave, and a huge ref with freezer. Room was clean and well maintained. Only amenity we used was the pool, and it was clean both times that we used it. The mall is easily accessible by a tunnel at the basement, if you wish to head to the restaurants. Will definitely recommend this hotel.

Fordele: The location was excellent so I could walk to my customer, and ok distance from airport. I very much appreciated the security man with the security dog at the front door protecting us at the hotel! The foyer staff were extremely helpful with coordinating all arriving taxi's/grab's/ubers arriving, as well as covering us with an umbrella when it was raining and helping us with luggage - very well done! Check in staff were wonderful. I loved the pool on level 9. My room 3104 was excellent - ironing board and iron present are very useful for my business suit. Good cupboard space. Fridge was useful. Bed very comfy and shower nice and hot. The Wi-Fi was extremely good, happily Facetime with my family in Australia. Cleaning staff were very kind and helpful and always ensured I had some more water bottles - thankyou! I hope that any trip to Manila I hope to always stay here. Breakfast was excellent - I had the fresh fruit the first day, ham and cheese omelette the next 2 days. The wakeup reminder call was on time.

Ulemper: I actually liked pretty much everything! I was extremely happy with my stay, was the best hotel experience I've had in a while. Very tiny minor issues: I had a little trouble with the powerpoint at the desk when plugging in the iron, plug wouldn't stay in (room 3104), however plugged it into kitchen powerpoint instead. When it rains, sometimes one of the tv channels would show no signal? I didn't get to see the end of a movie but I ended up watching Australian ABC news on channel 33 instead.

Fordele: Everything is perfect

Ulemper: Breakfast options

Fordele: Staff is well manner

Ulemper: Hot water supply for shower is very inconsistent Showers facilities can be better

Fordele: breakfast was not great...

Ulemper: the taste was not good - mostly tasteless :(

Fordele: Nice clean and well located

Fordele: Very comfortable

Fordele: Very clean friendly staff

Ulemper: The location of the hotel at the beach but you will need to walk for the hotel on the beach with your bags since there’s no way for the taxi.

Fordele: Very clean and friendly staffs and security man

Fordele: Front desk staff were really nice and quick to respond. I was given an upgrade, which was fantastic. The 1br suite I got was spacious, clean and had everything I needed. It was very close to many other dining choices and convenient stores.

Fordele: Great hospitality from the security till the house keeping , You will like your home

Ulemper: Can have a additional restaurant

Fordele: Service og faciliteter, beliggenhed, priser.

Fordele: The location is perfect next to shoping mall and many restaurants and cafes. the swimming pool area is nicely designed.

Ulemper: The apartment is aging. We had to call the room service for more than 30 minutes with no response and I had to go down to reception to order food. The menu has limited options and the food was not good and the guy who delivered it was not professional.

Fordele: The room provided plenty of comfort while I was resting between activities. And the hotel was in a convenient location for making short trips to the mall.

Ulemper: I did not like that I had to tinker with the wifi for over an hour, to get it to work.

Fordele: Cleanliness of the room and facilities that were offered are exceptional

Ulemper: The restaurant staff can work more on the friendliness part and courtesy

Fordele: Its the worst hotel ever it’s like one star hotel I don’t recommend any one to stay there. Bad service nothing was clean room always not clean bad food Amazing the brain the ice in a Plastic bag I have the pic I can send it at any time I never remembered this hotel to any one

Ulemper: Its the worst hotel ever it’s like one star hotel I don’t recommend any one to stay there. Bad service nothing was clean room always not clean bad food Amazing the brain the ice in a Plastic bag I have the pic a can send it to u at any time

Fordele: Location

Ulemper: The surrounding area very crowded.

Fordele: Staff and location

Fordele: Lay out of apartment

Ulemper: A little worn in bathrooms Also no ironing board or iron available Had only 2 cakes and water on arrival and there was 3 guests Had to ring the guess service to send up water

Fordele: Placeringen

Ulemper: Lobby på 6 etage

Fordele: The folks at the Ascott were super friendly, from the front door, to check in on the 6th floor, the restaurant was very good, staff attending to the room all were outstanding. Have been coming to PI for 10 years 20 plus trips. 1st stays were at New World, last 6 years have been at the Dusit...price/value was better in comparison than both of those hotels...we were in the old wing, rooms were spacious, we did check out the newly remodeled wing and it is newer for sure...the location next to Glorietta was great and only a 12 minute walk thru the mall to get to the Greenbelt Mall and theaters. We will be staying at the Ascott from now on. PS loved the pool area and the Jacuzzi

Ulemper: There was nothing to complain about at all

Fordele: We were allowed very early check-in at no extra cost!

Ulemper: Bathroom had a vague unpleasant smell.

Fordele: Spacious apartment & very nice

Ulemper: Bathroom could have been cleaned tiles a bit mouldy.

Fordele: That it is close to Rustans.

Ulemper: My too short schedule in Makati.

Ulemper: Sauna facilitet ikke op til par. gamle håndklæder. Ingen grooming-sæt.

Fordele: Helpful and courteous staff, Clean Rooms, Comfortable Stay, best location ! Always an excellent hotel choice when in Makati!

Fordele: the personal was really friendly and helpful , rooms are clean

Ulemper: bathroom very cheap made , Its too expensive for the price of 200 euro a night ( w/ breakfast ) w/ No free transport to hotel and back to airport. The reception charge me 1800 pesos transfort to the airport which is a cheating, becoz is only 400 pesos a taxi from hotel to the airport so when you need a transfort ask the foyer attendant to do this for you , dont ask at the receptions they are not very helpful

Fordele: being right next to buffalo wild wings and the glorietta mall

Ulemper: the massage place was a bit uncomfortable honestly

Fordele: Great location

Fordele: The hotel was nice and everything was practical, very business like. Much more my style than the Mandarin Oriental.

Fordele: Great room, friendly staff and great location.

Ulemper: Nothing, was perfect like always.

Fordele: Staff very accommodating

Ulemper: Well the pillow smells some one already used

Fordele: Security, the kindness of the stuff and the caring of stuff

Fordele: Excellent location, fantastic very polite & extreamly helpful staff. Very cost effective stay!

Fordele: Location - very accessible & convenient Staff - very accommodating & friendly (Leinard, Chin & Cristy)

Fordele: Accessible and friendly staff.

Ulemper: The lobby is small.

Ulemper: Lack of Indian food

Fordele: Outstanding breakfast selections and quality. Staff most helpful and very professional.

Ulemper: N/A

Fordele: Herligt personale og omgivelse

Fordele: Nothing

Ulemper: Service very bad

Ulemper: In toilet bidet spray is not provided. Not easy for women to do personal hygiene after using the toilet due to no bidet spray.

Fordele: Location

Ulemper: Somewhat expensive they charge me 7000+ pesos instead of what the price I signed in at booking.com which is 6000+ pesos only.

Fordele: The bed,the beddings,the lounge,Fabulous & the staff they are all great & lovely

Fordele: The staff are very friendly and helpful

Ulemper: All the rooms are non smoking rooms as of now. I think I was given a room which was once a smoking room because there was a tinge of an odor in the room

Fordele: Located at a very prime location. Has an upscale shopping area right next to it. Starbucks literally 60 seconds away from the main door of the hotel. Staff is very polite and courteous. Breakfast was absolutely amazing(better than a lot of 5 star hotels' breakfasts). Room was comfortable. Gym was adequate as well.

Ulemper: In-room dining was mediocre at best with the cheesecake especially being like it was made at a roadside restaurant. Limited halal food options.

Fordele: Location

Ulemper: Fairly old furniture and fittings in the room, I was not expecting this for such a hotel. Water temperature in the shower could not be adjusted, it was burning hot, someone may have an accident if not careful!

Ulemper: My booking could not be altered to include the breakfast

Fordele: I enjoyed my stay. Breakfast is great, room is OK.

Ulemper: Holding large creditcard deposit for 2 weeks and going Even if the bill is settled. This is unacceptable and for this reason i will not return but go to Peninsula in the future.

Fordele: Location. At the heart of Makate, very close to the Ayala Museum and shopping.

Ulemper: The windows of our bedroom and living room opened only to a window well with very little daytime natural light. I'd suggest anyone reserving with them ask if they have a real window or not.

Fordele: Service was awesome

Fordele: Everything

Fordele: Great staff, clean and bright room. Good wi-fi.

Ulemper: Better quality bath towels.

Fordele: Besides being a great hotel, with spacious rooms, well situated and efficient and friendly staff, in all my travels I've never ever had such fast check in service. Excellent

Fordele: Good location. Friendly staff. Very close to the airport and the metro station.

Fordele: The location and the comfortable rooms

Ulemper: F&B service staff were not very attentive

Fordele: Clean, amazing staff, great food from kitchen. Perfect travel for shopping and other night time activities.

Ulemper: No pool

Fordele: The cleanliness

Fordele: The hotel granted extra request of rose petals and wine for our room. The staff is amazing and extremely friendly, made our stay very comfortable and happy.

Fordele: morgenmad er fremragende, rooftop bar har fremragende udsigt, beliggenhed er perfekt.

Ulemper: elevatorer er dårligt indstillet, der er 3 elevatorer, men de er ikke timet så der altid er en på ground floor og en i toppen, det tager vildt lang tid for folk som bor fra 20 etage og op, både at komme op og ned.

Fordele: Stunning roof terrace restaurant, pool & bar. Good breakfast buffet selection. Cheerful, helpful staff. Big bathroom. Late check out at no cost.

Ulemper: Check in and check out process was slow and certain staff appeared confused. Access to bedrooms was blocked before extended check out time. Pool is small. Bar food 'OK' not good. Needed to revisit the check in desk three times to sort out different issues.

Fordele: Everything.All the staff were so friendly, I will come back one day.

Ulemper: It was all good.

Fordele: Very professional well run hotel right in the heart of makati. Room was good, clean and very efficiently run. Breakfast had all options covered and the pool on the roof is cool. MAke sure you organise airport transfers through the hotel as the options at the airport are a ripoff.

Ulemper: Nothing really to complain about, given the hotel is a modern tall concrete and glass skyscraper. Manila - that’s a different question.

Fordele: Staff - excellent!!! They were there to assist and serve. Facility - enjoyable! Restaurants were exceptional! Great food! An enjoyable week's vacation!

Ulemper: I cannot think of one thing that went amiss. I had a great week.

Fordele: Love the pool and the rooftop restaurant.

Ulemper: Bed could have been a little more comfortable.

Fordele: The staff in the restaurant where we had the buffet breakfast were lovely, very attentive and friendly, they even came out singing Happy Birthday for our daughter with a desert platter. It made her day! Thank you!

Ulemper: This was our second visit to the hotel, we had a great time on our previous trip so didn't hesitate in returning. We booked a family room, I noted 2 adults and 2 kids staying. We opted for breakfast inclusions understanding we had to pay for the kids, but unfortunately the inclusive breakfast was only for 1 adult. We brought this up with the staff but only to get told this needed to be raised with booking.com. It doesn't make sense to book a family room and only have 1 adult breakfast included and this wasn't the case on our previous stay. On confirmation it states breakfast inclusive...not just for the 1 adult. It needs to be clearer. This was the only negative to our stay.

Fordele: Friendly and attentive staff

Ulemper: The view from the room (1917l) was mainly of a concrete wall. Should have been warned or received a discount

Fordele: New property, facilities were very clean and great staff.

Ulemper: Traffic is extremely congested in the area. Bed is very firm. Some may prefer that though.

Fordele: Everything

Ulemper: Nothing

Fordele: Breakfast

Ulemper: Shower

Fordele: Staff is very welcoming and accommodating. Location is excellent.

Ulemper: Safe did not work, bathroom needs better sprucing up.

Fordele: I have stayed here for years and clearly love the place. I like being in Makati, but being a bit away from the traffic on Ayala Ave. The rooms are very spacious. I love all the dining options on Leviste street. My requests are always cared for quickly: extra pillows, extra water. Price compared to space and quality is exceptional. Highly recommended.

Ulemper: Any issue I've had with my frequent stays has been quickly resolved. No complaints.

Fordele: Thé room was spacious and clean

Ulemper: Non

Fordele: Good location, quiet, and clean.

Fordele: Location, very big and comfy room

Ulemper: The corridors should be decorated a bit (look like a long hospital tunnel)

Fordele: Spacious, clean and super friendly staff. Perfect position in safe and decent area.

Ulemper: Noisy generator in building behind the hotel

Fordele: Location. Staff. Comfortable bed

Ulemper: The hotel is under renovation. Noise Found a cockroach in the room. All room service food coming from the restaurants downstairs is not clean. Every one that ordered had upset stomach.

Fordele: Ok morgenmad efter lokale forhold

Fordele: Excellent location, rooms were very clean and staff are extremely friendly and courteous.

Ulemper: Watch out for double charges on credit cards. They charged me twice for my three night stay which took many emails and over a week to get the money back. The worst thing is they charged me the second time 3 days after my departure!

Fordele: Room was huge and the surrounding area was quiet. It’s walking distance to good food places if you want to have a date outside. Linens were of good quality and clean. The Qi Spa at the 4th floor was also quite nice. Room had a huge smart TV and a tub. Refrigerator was also quite big if you would like to store some booze.

Ulemper: You must go down for breakfast, they charge extra if you want to have breakfast in your room.

Fordele: We checked in really late and the front desk person was amiable and got us in our room quickly. We also were able to avail of a late checkout without much problem. The staff is always smiling and ready to help. The location is stellar!

Ulemper: We checked in really late and the front desk person was amiable and got us in our room quickly. But when we got there, the ceiling was leaking in the bathroom, and the toilet was clogged. We reported it but were too tired to move rooms even if the person at the front desk offered to move us immediately. We said we would like for a room to be prepared at 9am. When we checked at 9am, we were told that we would have to wait for an available room and they wouldn't give us a time when it would be available. "Maybe after 12 noon" was all we got. Very frustrating to pay for an expensive hotel and not be able to use a clogged toilet!

Fordele: Still my favourite place to stay in Manila/Makati. And with good reason. The location, staff, facilities, room, comfort and overall guest experience are just perfect

Ulemper: Very hard to find anything not to like here.

Fordele: Fair price, quite comfortable and very good staffs.

Ulemper: The neighborhood is a little strange but nothing really bad.

Fordele: They are extremely friendly and helpful. I enjoyed my stay.

Ulemper: The toilet and shower are a bit outdated. The water pressure is low.

Fordele: The friendly staff, that responded to my needs is a very efficient and timely manner. Room cleaned on request, 24hr room service. Booked my Grab and Angkas whenever requested. Lovely restaurant that provided a lovely continental breakfast amongst other things. Free Wifi, daily newspaper. I would definitely stay here again.

Ulemper: There is nothing to hate about this place. Very good value. I had mates that stayed at another hotel and paid more but said they would definitely say at this place the next time.

Fordele: The location was very close to the cits centre.

Ulemper: The people working there are friendly and full of smile.

Fordele: The staff is amazing!! The room was big and had everything in it. Everything was A++

Ulemper: Nothing.

Fordele: It’s very accesible!

Ulemper: Convenient, clean & staff are very accomodating

Fordele: Convenient

Ulemper: Air on is not cooling and reception did not even offer room transfer when I complained. Quite disappointed since we stay there always

Fordele: Each room are very spacious,clean

Ulemper: Most of the other guest are not considerate to the other guest whos already sleeping

Fordele: Everything

Ulemper: Nothing

Fordele: For the price, the room i stayed in was huge, with a receiving area and mini kitchen. The staff were courteous.

Ulemper: The door to the bedroom was not functioning well. But it was manageable.

Ulemper: Sofa in the room is stinky

Fordele: Central location.

Ulemper: The breakfast could have more choices.

Fordele: Great location close to all Shoppings.

Ulemper: Clean. Great stuff.

Fordele: Location good

Ulemper: Crowed and congestion

Fordele: Location

Fordele: Room is big

Ulemper: The place stinks. Smell like sewer in the hallway and elevator. I got sick of the smell. This hotel should not be allowed to operate.

Fordele: 1. nearby shopping malls 2. courteous staffs

Ulemper: It looks like a service apartment instead of hotel.

Fordele: Location was really good.

Ulemper: Amenities werent that nice. Toiletries were insufficient. Airconditioning is not functioning well. Buffet choices were repetitive and limited.

Fordele: The cleanliness of the hotel and room. The service they provided making you feel right at home. The location was perfect for me and what I wanted to do.

Ulemper: The card key not working then having to go to the ftont desk to get a new one.

Fordele: ... everything ...

Ulemper: ... nothing ...

Fordele: Front desk and doorman were excellent

Ulemper: No wash clothes 4 days out of 15

Fordele: Location is very good. It is located near restaurants and near convenience store. The greatest asset of this hotel is its people. Staff was very good and efficient